Total 31 Sales / Marketing job vacancies in Blackstone, Virginia

• Responsible for meeting personal and department sales goals. Coach Sales Associates on product knowledge areas related to particular categories such as: electronics, shoes, jewelry/accessories, firearms, military clothing or other assigned areas. May be scheduled at the checkout, other departments sales areas, specialty category or customer service desk for coverage. Reports to the Sales Manager. 
• Takes advantage of all training opportunities to develop selling skills in product categories. Works with Team Members to develop their product knowledge within the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers.
• Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. Participates in all corporate-led training programs and works with Training Specialist to set training goals and manage training compliance, licenses and certifications and position-based learning plans. 
• Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience at various connecting points such as the fitting room. Assists customers and communicates positively in a friendly manner. Understands and operates within all service policies and exercises an ¿I can DO that!¿ mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 
• May handle customer special orders and merchandise requests. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility. 
• Performs other duties as assigned. The incumbent must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.

As a Business Operations Coordinator, GS-0301-14 MP, you will perform the following duties:

Strategic Planning and Policy

• Reviews agency directives, action memoranda, and other relevant documentation to remain current on proposed and pending actions which may affect assigned responsibilities and impact the organization's operations policies, principles, and procedures.
• Makes recommendations to the CBO and senior leadership that outline operational changes necessary to adhere to systems, principles, and procedures; ensure proper financial action and assignment of directorate/office responsibilities; address impact of regulations or new procedures and actions required to implement them; and project cost estimates for implementing operational strategies.

• Works with the business operations managers (BOMs) and Chief Business Operations (CBO) to coordinate performance management activities for the directorate/office.
• Reviews and monitors the status of performance plans and appraisals for the directorate/office to ensure timeliness of actions and compliance with the NSF general workforce, Intergovernmental Personnel Act (IPA), and Senior Executive Service (SES) schedules and associated activities. This includes providing assistance and guidance to directorate or office staff on policies, procedures, and guidelines involved in the appraisal process.

• Serves as a subject matter expert on the federal travel process and associated NSF policies and procedures.
• Serves as the organizational expert on human capital and financial tools and systems, ensuring staff receive appropriate access, as needed, and supporting training needs.
• Performs ad hoc and formal analyses of directorate/office administrative systems and business practices (e.g., travel, use of AOAM funds, IPA investments).
• Applies knowledge of qualitative and quantitative methods to identify inefficient or ineffective practices and establishes new practices for organization-wide use.
• Establishes working groups to study issues and initiatives, propose solutions, plan implementation, and assess feedback, as needed.

• Implements, analyzes, and monitors the progress of the organization's financial operating plan.
• Informs the CBO, Chief Budget Strategist (or equivalent), and senior managers of potential problems with the organization's commitment of funds.
• Participates in meetings to justify and/or defend the organization's operations and/or financial execution processes or strategies.
• Assists in preparing papers, talking points, and graphical presentations to support meetings with senior organizational leadership.

• Presents compelling rationale to individuals and groups at all levels of the organization.
• Follows up with individuals to understand causes of resistance to changes in administrative, operational, programmatic, and human capital processes and procedures within the directorate/office.
• Coordinates with the CBO, AD/OH, and Deputy Assistant Director (DAD)/Deputy Office Head (DOH) to support organization wide employee engagement activities.

Selected candidates may be required to perform limited supervisory duties of a few staff members.

Performs other duties as assigned.

This Marketing Specialist position is located in Strategic Communications and Public Affairs (SCPA), Marketing and Branding (MB), Transportation Security Administration (TSA), Department of Homeland Security (DHS). Duties include but are not limited to:

• Developing and implementing a wide number of integrated marketing plans and strategic branding initiatives, which includes increasing brand awareness, driving increased enrollments in TSA Pre Check, and ensuring brand credibility and integrity, and cultivating stakeholder marketing partnerships.
• Directing and promoting engagements with senior level executives and various external stakeholders, such as airlines, hotels, travel management companies, and industry associations to establish marketing/advertising partnerships and garner support to amplify key Transportation Security Administration (TSA) messages.
• Developing new ways to communicate messages on controversial and sensitive Marketing and Branding topics as they arise and ensuring messaging is clear and consistent across all communication mediums using a variety of tools and multi-media approaches.
• Manages associated program budget(s) including annual forecasting, invoice control and reconciliation, tracking of campaign funds and scheduled reporting. Serves as a Critical Incident Management Group (CIMG) SCPA representative, Purchase Card Holder, and Contracting Representative (COR) level 2 certification for the marketing and branding division.

The Sales Associate is responsible for providing all Marine Corps Exchange (MCX) customers with world class customer service with an additional emphasis on courtesy. Sales associates are the primary service providers and will assist customers in every aspect of the retail business in a friendly, professional, and proactive manner that supports continued customer loyalty. Sales associates assist their customers in challenging scenarios by using an ¿I can do that¿ mindset, to make all attempts for a positive customer experience and outcomes, before asking for support from the next level mentor or supervisor. Sales associates are brand and customer program ambassadors for all Marine Corps and MCX programs, including but not limited to, Military Star, Super Star Student, customer satisfaction surveys and Keep it New. 

This position can be scheduled throughout the facility, based on the needs of the business including but not limited to, cashier or self-checkout attendant, customer service, salesfloor / department support, stockroom / backroom, and military clothing.  In addition to working indoors, associates may be required to work outdoors or inside coolers and/or chillers. Limited time durations and proper Personal Protective Equipment (PPE) will be provided when working inside coolers and/or chillers. Sales associates who are regularly scheduled in areas are expected to learn basic product knowledge to support customer satisfaction and service. 

Sales associates perform store operations tasks such as but not limited to, customer and register transactions, Planogram revisions and setups, identifying missing products, replenish sales floor and coolers, setting promotional signage, visual merchandising, maintaining backroom standards through the 5S program and other operational tasks. Light housekeeping tasks such as but not limited to, sweeping, dusting and trash removal may be part of daily assigned duties. Sales associates are supported by the Specialist role with mentoring, guidance, and training. Sales associates are expected to work with, learn from and request guidance from Specialists in addition to their supervisors. 

Sales associates utilize and complete tasks with basic retail equipment including, but not limited to, cash registers, time clocks, RF scanners, mobile printers, handheld equipment (i.e., Price labeling units, box cutters), signage equipment and basic fixture equipment such as, but not limited to peg hooks, shelves, and mobile stocking carts (5S Program). Assists in preparing and participates in year-end inventory and preparation. Identifies and communicates potential risk of loss and/or theft. 

May require additional training or certifications as required by the business and/or normal working assignments, including but not limited to, food safety training and fuel. Articulates MCX value stories and engages with all team members through positive conversations and driving customer satisfaction in a teams win environment. Adheres to safety regulations and standards. Adheres to established standards of the EEO program and prevention of sexual harassment.  Performs other duties as assigned. This is a mixed position where the associate must be able to lift and carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance.

FOR POSITIONS AT GAS STATIONS ONLY:  May assist with regular fuel lane maintenance including the handling and cleanup of hazardous materials or substances.  Must wear appropriate PPE when required. Must pass and maintain current fuel safety training as required. 

• Serves as a Supervisory Program Manager / Deputy Associate Director (Business & Operations) of Research and Technical Integration (RTI) Directorate's Business and Operations and assists the Associate Director (Business & Operations) with the planning, directing.
• Managing of all aspects of the Research and Technology Integration Directorate's Business and Operations and implementing and executing processes involving resource management support, acquisition and contract support, internal/external collaboration support, information technology and networking support, facilities and equipment management support, and access control and protection support.
• Work includes creating and streamlining operational procedures and processes to reduce workload and gain efficiencies.
• Individual manages funding to ensure sufficient coverage of fiscal year operating costs.
• Serves as a leader in the promotion of customer-driven capabilities to RTI technical divisions. Assigns work to RTI Business and Operations branches providing exceptional support to all customers.
• Develops and implements business strategies to meet the Directorate's current and future requirements.
• Provides operational support for the Directorate's organizational recruiting, hiring and training of new employees.

In this position, you will:

• Execute all aspects of the Agency's annual marketing and sales activities, including brand management, product promotion, advertising, digital marketing, social media, and customer relationship management.
• Implement the planning and execution of a multi-year strategy to increase awareness among the Public and Federal Agencies of the Agency's value proposition, authorities, products, services, and capabilities.
• Evaluate and optimize sales and marketing programs by establishing best practices; build collaborative relationships with individuals, teams, and partners outside of OPD to accomplish the Agency's goals.
• Support Agency-wide planning and implement strategies, tactics, and activities, in coordination with NTIS Offices, to meet or exceed the Agency's annual revenue targets.
• Develop marketing product plans, including strategies and tactical plans targeted toward growing the Agency's customer base and enhancing revenue.
• Implement an Agency-level lead generation and customer acquisition strategy to generate sufficient annual revenue to support the Agency's operations and activities.
• Develops and implements a multi-year customer relationship management strategy that identifies and targets key stakeholders, including past, current, and potential customers.

• Serves as the Sales Associate and is responsible for providing the highest quality of customer service and sales support to all customers in our Marine Corps Exchange stores. Sales Associates within the Marine Corps Exchange are expected to provide a Dress Blue Experience that will make our customers want to return again. Responsible to ensure customers are taken care of at all service and sales touchpoints throughout the store. May be scheduled at the checkout, specific sales area, specialty category or customer service desk. 
• Responsible for meeting all personal and department sales goals. Assists the Sales and Experience Managers in execution of corporate service programs, promotions and other events. Completes all sales and return transactions using the point of sale system. Assists and serves customers with location, selection and purchase of merchandise with an emphasis on courtesy. Responsible for merchandising, display and appearance of assigned area(s). Ensures items are properly marked. Checks merchandise, rings sales on cash register. receives payments, makes change, bags or wraps merchandise and completes related sales records. Responsible for assigned change fund. Assists in inventories, ensures proper accountability and security of assigned area(s). May monitor fitting rooms. May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise. May sort and replenish merchandise. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX).  
• Takes advantage of all training opportunities to develop service and sales/selling skills. Develops a general understanding about the brands and products sold within the store. Partners with Specialists and Managers to provide answers to product questions from customers. Relays customer comments and concerns to Sales or Experience Manager. Identifies opportunities to produce add-on sales at the front line through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures assigned service area is merchandised to brand standards with proper product placement. Communicates product outs to Sales Manager. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. 
• May require food handling safety training, handling end certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. 
• Performs other duties as assigned. This is a mixed position where the incumbent must be able to lift and carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance. 

What to Expect

• Operates a mobile canteen unit and sells a variety of fast-food items and a limited variety of retail items such as cigarettes, gum, and candy.   Stocks food service canteen truck with food and beverages.  Drives to various locations, according to a previously established schedule and route, ensuring that prescribed routes are followed and that scheduled stops are made on a timely basis.  Observes safety and traffic requirements and regulations.  May operate a motor vehicle, with gross vehicle weight of up to 10,000 pounds.  
• May prepare requisitions for supplies, equipment and daily resale and consumable items, keeps supplies neatly displayed and stowed; maintains adequate stock at all times.  Maintains inventory and operating records and required reports.
• Serves customers, collects money, makes change, and is responsible for own change fund.  Prepares Daily Salesperson's Cash Report.   
• Provides World Class Customer Service with an emphasis on courtesy.  Assists customers and communicates positively in a friendly manner.  Acknowledges customers, smiles, and makes eye contact.  Asks questions to determine, verify and solve problems.  Maintains quality assurance of goods and services.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.    
• Adheres to safety regulations and standards.  Uses required safety equipment and observes safe work procedures.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• Performs other related duties as assigned.

The Student Trainee Business Operations Assistant is responsible for performing various administrative support duties in their assigned organization. They may provide administrative support related to NSF's efforts to promote and fund awards through grants, cooperative agreements, and other mechanisms, or may support technical and business operations throughout NSF. Student interns will perform a combination of the following:

Administrative/Office Support

• Receives, controls, and tracks all incoming mail, correspondence, documents, congressional and Freedom of Information Act (FOIA) requests, and action items.
• Creates, maintains, and promptly distributes important documents and records to appropriate staff, including the assigned organization's telephone list, Staff Conflict of Interest (COI) list, and Emergency Contact list.
• Receives visitors and screens telephone calls for the assigned organization.
• Maintains the assigned organization's calendar, assisting management staff in tracking important activities, such as panels, committee of visitors (COVs), site visits, and staff absences.
• Assists in planning and coordinating meetings by notifying participants, reserving space, sending agendas, preparing materials, assisting management officials in preparing for meetings and presentations, providing support during meetings, taking minutes, and following up as needed.
• Establishes, organizes, and maintains office files for the assigned organization.
• Assists with preparing purchase orders and requisitions for office equipment, furniture, and printing/copying supplies for the assigned organization.
• Serves as the assigned organization's primary timekeeper by maintaining accurate, up-to-date time and attendance records for all staff.

• Assists with processing non-award actions or recommended awards and providing general administrative support for assigned programs.
• Arranges logistics for in-person panels including negotiating hotel rates, reserving room blocks, and ensuring reviewers have the required materials, such as proposals and background information.
• Provides authoritative information to Principal Investigators (PIs) on proposal submission requirements and coordinates with PIs to obtain necessary information for incomplete proposals.
• Handles PI inquiries about their request status. Refers only the most controversial, sensitive, or substantive scientific issues to other staff members, as necessary.
• Enters budget and award data into the appropriate system for funded proposals.

• Recommends changes in how processes are executed, including system changes or other process improvements.
• Acts as a focal point for sponsoring/proposing improvements for processes.
• Identifies areas for system or process improvements based on their own experiences in supporting Enterprise Business System (EBS) end users.
• Identifies and develops process-specific Key Performance Indicators (KPIs) and metrics.
• Serves as expert analyst and advisor to the Process Owner and other senior agency management on functional program/process improvement initiatives.
• Serves as expert analyst and advisor to the Process Owner on the development and implementation of policies and procedures for their process area.
• Identifies areas requiring additional investigation into process performance, policy effectiveness, or system design and performance.
• Analyzes KPIs and metrics to determine if the results meet the defined goals and objectives set forth.

These positions are located in all Directorates, Offices, and Divisions across the NSF. As a Business Operations Specialist, you will perform the following duties:

Project Management:

• Plans, develops, implements, communicates, and tracks project plans, guidelines, budgets, procedures, and timetables.
• Organizes, implements, communicates, and tracks assigned project plans, guidelines, budgets, procedures and timetables including recommending changes in project policy and management activities.
• Assists with management studies to evaluate and measure the progress, and success of projects assigned and to identify and recommend ways to improve the effectiveness and efficiency of organizational programs and activities.
• Collects pertinent statistical data and narrative information from various sources within and outside NSF, and identifies opportunities for continuous improvements to databases, data gathering, analytical methods, and interactions with Principal Investigators (PIs)/reviewers.

• Works collaboratively with other team members to restructure work processes, standardize procedures, and manage changes across supported organizations.
• Assists Program Directors (PDs) and organizational leadership in technical aspects of preparing for Committee of Visitors (COVs) and other site visits including data collection, data analysis, literature searches, and web-based queries.
• Collects and formats data for analysis and information sharing; conducts moderately complex quantitative and qualitative analyses; presents data for program analysis; and drafts and submits required reports.

• Assists in identifying necessary resources, including funding, staff, and equipment, for providing administrative support to assigned projects.
• Performs a variety of assignments in the areas of budget analysis, formulation, monitoring, financial management and reporting, in accordance with federal budgeting regulations, procedures, and methods.
• Reviews requests for purchases to determine if all required financial accounting and justification information has been completed (i.e. justifications for expenditure of funds, verification of account number, object classification codes). May serve as a VISA Cardholder.
• Ensures compliance with financial management regulations and policies in all assigned areas.

• Conducts program analysis including Government Performance and Results Act (GPRA) reporting.
• Assists PDs and leadership in developing outreach plans by identifying target audiences, preparing materials (e.g., presentations, tutorials) for outreach and site visit activities, and evaluating their effectiveness.

• Plans, directs, and initiates the development, administration and implementation of marketing, Public Relations, and sponsorship programs for the MCMO. 
• Ensures special considerations and favored treatment are not provided to sponsors except for the public recognition and advertising entitlements addressed in the agreements. 
• Assists the MCMO Deputy Director and branch managers by producing marketing and sponsorship strategies in the development for various programs for the MCM and its event series. 
• Manages and supervises the daily work performance of the Marketing and Graphics sections in the MCMO structure including public relations/media and social media component programs, to include website management, Facebook posts and Twitter feeds. 
• Prepares and presents creative concepts and marketing plans and provides day to day management of commercial sponsorship programs for the MCMO. Researches, solicits, and sells commercial sponsorship partnerships for all MCMO races and sub events. 
• Targets commercial business areas or categories enhancing the MCMO and meet the market and sales¿ goals of prospective sponsors.  Effectively communicates information using state of the art equipment. 
• Prepares and creates marketing plans and concepts.  Develops, writes and produces a wide variety of advertising media.  Develops implements and monitors a limited and controlled commercial sponsorship program and strategies for the MCMO to assist in the competitiveness of the MCM and its races series.  Creates draft sponsorship agreements, follow auditing guidelines, and submits for review by Legal Counsel prior to acceptance. 
• Monitors the usage of registered trademarks, the MCM name, the MCM logos on the ¿The People¿s Marathon¿ and several events series trademarks. Ensuring reviews of agreements for use plus quality control enforcement of standards for use.  Plans, organizes, and implements MCMO events entertainment and ceremonial function. 
• Oversees and manages Media planning, coordination, and coverage for the MCMO races.  May function as announcer for the MCM, Marine Corps Historic Half and event series races as needed. 
• Conducts marketing research including surveys, demographics, needs assessments, focus groups and pricing reviews.  Develops and presents presentation to prospective sponsors using state of the art equipment and software. Develops and manages the Marketing budget for the MCMO.  Ensures fiscal accountability of all sponsorship, partnerships and licensing agreements and works directly with MCCS Sponsorship Coordinator, Marine Corps Base, and Quantico. 
• May be required to travel to attend MCMO races, meetings, and expos to promote races and events by attending other race expos to set up booths with MCMO race materials to promote MCMO race series by handing out MCMO materials, speaking to runners about MCMO races and events, and soliciting vendors to participate in races. 
• Prepares for MCMO races and events & observes race practices within the running industry to learn how they prepare, plan and execute races.
• May be required to stand for extended periods of times at expos handing out materials and speaking with runners and vendors about MCMO races. 

• You will develop detailed plans, goals, and objectives for long-range program administration.
• You will develop financial and logistics management plans.
• You will review funding and program requirements.
• You will provide status, progress, and forecast reports.
• You will establish and publish initial and long-range goals, objectives and plans for case management and execution.
• You will issue and maintain a program master plan with key program milestones as cases are implemented.
• You will ensure program goals and objectives are in accordance with approved foreign disclosure and technology transfer requirements.
• You will ensure appropriate integration of requirements such as supply requisitions, contracts, and training are accomplished with internal and external organizations.
• You will ensure funding is in place and financial requirements are met.
• You will ensure material and services performance is met in relation to required performance specifications.
• You will ensure that delivery and performance reports are timely and accurate.
• You will manage and reconcile FMS cases throughout their lifecycles starting with development through closure.

• Serves as the Chief, Business Management Office with responsibility for the execution of business programs to include: financial; resource management; training; travel; manpower requirements; personnel; -
• -systems; inter-service support; and internal controls programs.
• Exercises leadership and overall responsibility for managing, coordinating and directing the Division.
• Identifies and integrates internal program issues which affect the immediate organization financial and resource management abilities to perform the work.
• Designs, develops and adapts statistical methods and techniques to analyze management and program problems.

As the senior advisor for business transformation, the incumbent advises the Director, DCSA, on potential areas for improvement, identifies patterns, and documents interrelationships. Incumbent applies process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.

The incumbent performs a variety of duties including the following:

Business process redesign and transformation
Analyze complex business systems to identify patterns, interrelationships, and potential areas for improvement. Analyze current business processes and systems to identify inefficiencies.

Oversee the agency change management capability. Facilitate workshops and training sessions to promote adoption of change and instill a culture of continuous improvement.

Strategic Leadership
Develop and execute transformation strategies that align with agency goals and enhance operational effectiveness.

Lead and manage BTO workforce and operations to facilitate the Agency's mission.

Collaboration and Communication
Collaborate with cross-functional teams to define operational challenges, propose data-driven solutions, implement change initiatives, and ensure stakeholder engagement and buy-in.

Technical Guidance and Mentorship
Prepare and present reports to senior management on transformation progress and outcomes. Present findings and recommendations to stakeholders, translating technical concepts into actionable insights.

Quality and Performance
Monitor progress and performance metrics to assess the impact of transformation efforts.

Oversees the agency's High Impact Service Provider (HISP) program. Conducts comprehensive assessments of agency high-impact services, measures their customer experience maturity, and identifies actions to improve service delivery.

Documentation and compliance
Comply with Financial Improvement and Audit Readiness (FIAR) and internal controls requirements to maximize the potential for successful financial statement audits and improve the agency's financial management operations.

Innovation and Improvement
Apply process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.

Monitor progress and performance metrics to assess the impact of transformation efforts.