Global Channel, Sales Innovation & Operations Employee Experience Program Manager
Description -
Global Channel, Sales Innovation & Operations Employee Experience Program Manager
About HP:
You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.
So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!
About Global Channel, Sales Innovation and Operations:
The Global Channel, Sales Innovation and Operations Organization is part of Commercial Organization in HP and leads the stimulating digital transformation with the expected outcome to become a more experience-driven organization. It is a strategic function that helps drive HP’s Digital Transformation and Innovation in Sales processes including our Channel Partners.
The Global Channel, Sales Innovation and Operations builds relationship with HP Customers, Partners as well as dedicated HP Sales Teams, understanding operational business models, identifying challenges in the operational process, and finding solutions on how to improve HP interlock in the operational environment.
As part of the Global Channel, Sales Innovation and Operations, the Strategy and Planning Team, drives standardized strategies, planning and execution processes across Global Channel, Sales Innovation and Operations. You will be part of a global team of highly engaged and capable colleagues supporting the organizational charter.
The Employee Experience Program Manager will work side by side with the Human Resources teams, Learning and Development teams, and the Leadership team to lead the design, development, execution, and closure of Employee Experiences which enable empowered, agile, adaptable and resilient employees thru his or her journey in Global Channel, Sales Innovation and Operations. This role also supports the communication of the related experiences and contributes the enhancement of the communication Framework around the experience programs.
To reach the above objective you should:
- Define Training Programs aligned to the organizations agreed roadmap for a compelling employee experience.
- Design the content (Creation / Re-design) and development methodology of such programs.
- Define program’s deployment approach by proposing creative tools and methods which facilitate the implementation and roll out of the employee experience programs.
- Decide on the program’s evaluation approach with effective tools that allow to measure the success of the programs.
- Collect and analyses program’s feedback to improvise training content and program structure.
- Communicate effectively with programs participants on training material, tools available, schedules, etc.
- Adopt the charter and roadmap of the organization in regard to employee experience.
You should bring with you:
- Ability to inspire and drive individuals across multiple initiatives to deliver a common objective.
- Excellent interpersonal skills with ability to develop strong and trusted working relationships with stakeholders.
- High levels of verbal and written communication skills and the ability to simplify complex topics for mass consumption. Superior verbal and written communication skills.
- Bring and propose best practices to optimize and maximize experiences for the employees.
- Exceptional planning and organization skills.
- Ability to exercise independent judgment to determine appropriate action.
- Demonstrates a strong work ethic, passion, and a positive, can-do attitude.
- Problem solving, positive thinking, creativity.
- Flexible, self-starting independent thinker who is resilient with a high level of personal integrity and energy.
- Management of Change and project management skills are an advantage.
- Fluency in English
- Related experience in Learning and Development, Human Resources roles
Education & Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with little or no work experience.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
We are looking for visionaries who are ready to make an impact on the way the world works. At HP, the future is yours to create.
Job -
Sales Operations
Schedule -
Full time
Shift -
No shift premium (Mexico)
Travel -
No
Relocation -
No
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement