Management and Program Analyst (Senior Business Technologist)
Full-time
Senior Executive
2 weeks ago
WHAT IS THE LARGE BUSINESS & INTERNATIONALDIVISION? A description of the.....
WHAT IS THE LARGE BUSINESS & INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
- Large Business and International Office of Program and Business Solutions - Collaborative Tech Support
The following are the duties of this position at the full working level.
- Applies business logic to build solutions and produce architecturally sound, maintainable technology by identifying, developing and delivering innovative ways to resolve or address business process, operational and/or system issues using low-code application platforms, which directly affect the accomplishment of principal business program goals and objectives, related to: customer services or product delivery; team coordination and project efforts, governance processes and procedures; and enterprise system limitations, functionality challenges, records or privacy policy or other business requirements
- Creates and/or completes development and management of project plans and actional roadmaps for short and long-term projects. Investigates, analyzes, identifies, plans, and implements process and workflow projects to improve quality, reduce costs, increase productivity, and improve cycle time. Creates and/or completes solution design documentation for user support, administration, and development. Creates and/or completes effective customer oral/written communications to present business cases and proposals, to an enterprise audience, including senior leadership, executives, managers, and analysts
- Designs, develops, administers, and supports solutions that meet individual customer circumstances, expertise, and goals. Breaks down problems, identifies patterns and proposes low code solutions to automate workflows and business processes to increase operational efficiency
- Recommends actions to implement solution design and administration by advising on functionality, data usage and reporting, application maintenance, data security, metadata, overall use of tools and solutions, best practices, data retention and records management, 508 and other federal compliance as defined by IRM or federal policy and governance
- Performs other duties as assigned
Starting at $103,409 Per Year (GS 13)
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