Total 16 Director/C-Level maintenance engineer service job vacancies in Sales / Marketing category in The United States of America

We are looking for Assistant Director, Corporate Communications candidate for our Social Service Agency (SSA). We are looking for a dynamic, compassionate, and knowledgeable candidate to drive forward its innovative “Be Well. Lead Well” Programme Strategy. This role offers a unique opportunity to gain exposure to the most senior levels in organisations, build momentum behind the movement of workplace transformation across Singapore and beyond and support the day-to-day management and career growth of a small but mighty team.

Job Description

Reporting to the Executive Director, the candidate will:

1. Programming content design:

• Conduct research to understand the ecosystem and our member needs and design the most appropriate and relevant content, such as, thought leadership, organisational guides and assessment tools, training programmes etc
• Take responsibility for project managing the design of the Agency's Executive Development Programme, in partnership with selected providers in the marketplace
• Manage the development of a national benchmark on workplace and leadership transformation centred on employee wellbeing as driver of business outcomes, working with key stakeholders across academia, government and the private sector.

2. Development and execution of service delivery:

• Ensure consistent and efficient delivery of exceptional event experience in all phases of the event (pre-event, on-site event, post-event), such as, bi annual CEO Dialogues, Quarterly Learning Sessions and Luminary Fireside Conversations
• Identify, negotiate and manage relevant content partners/facilitators/speakers
• Lead event operations, programme management and related financial management.

3. Conduct member and stakeholder reviews:

• Coordinate communication between stakeholders to assure services provided are in line with the vision, mission and objectives of Agency
• Capture and facilitate feedback on Agency content and programme offerings, ensuring they are relatable and relevant to C-Suite executives in MNCs, Public Sector and (later on) Small & Medium Sized Enterprises
• Based on review feedback, innovate ways that increase member engagement and third-party funding of programmes.

4. Communications and brand growth

• Direct creation of compelling content to engage members, potential members and other stakeholders, across all communications channels including social media, mainstream media and the Agency's website.
• Provide or contribute to reports for the Board of Directors, or for government compliance, as required
• Implement regular measurement tracking across all Agency's programmes and communications.

To thrive in this exciting role, you will demonstrate the following skills:

· A ‘start-up mentality’ – self-motivated, comfortable with change and collaboration.

· Committed to personal development of your own skills and the wellbeing and development of the team

· Flexibility and resiliency to deal with the ambiguity that comes with a growing organisation

· Comfortable working with senior leaders

· Tech-savviness – experience with creating online content, social media communications, video compilations, creating presentations and supporting materials using different tools such as Canva, MS365 etc

· Familiarity with CRM or equivalent technology platforms that support programme execution

· Strong project management skills

· Excellent verbal and written communications skills

· Experience in workplace mental health, HR or an NGO environment are preferred.

Only shortlisted candidates will be notified.

(Please refer to the FY24 Skills and Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector. To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role is a part of our Quality Team. 

What you will be doing

• Independent process audit & compliance verification
• Leading issue mitigation for operational breaks, identify root cause, make recommendations for future prevention
• Provide governance to ensure remediation and improvements.
• Facilitate project teams in closure of verification gaps
• Ensure readiness of internal and external clients for any Audits & Compliance review with metrics
• Generate and report QCA related metrics and share the status review with senior Leaders in management
• Oversees key projects, processes and performance reports, data and analysis
• Ensure that the best use of resources to meet goals is established and maintained
• Other related duties assigned as needed

What you bring:

• Expertise in Transactional Quality (Front/Back office), Analytical Skills and Stakeholder Management
• Should have exposure of Quality Tools / Quality insights
• Quality transformation projects using speech analytics
• Exposure to various call recording and monitoring software- NICE, Verint, etc..
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Should be good at problem solving and debugging with good analytical skills
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Excellent stakeholder management, conflict management skills and ability to influence as a thought leader in QA space

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

 What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role is a part of our Quality Team. 

What you will be doing

• Independent process audit & compliance verification
• Leading issue mitigation for operational breaks, identify root cause, make recommendations for future prevention
• Provide governance to ensure remediation and improvements.
• Facilitate project teams in closure of verification gaps
• Ensure readiness of internal and external clients for any Audits & Compliance review with metrics
• Generate and report QCA related metrics and share the status review with senior Leaders in management
• Oversees key projects, processes and performance reports, data and analysis
• Ensure that the best use of resources to meet goals is established and maintained
• Other related duties assigned as needed

What you bring:

• Expertise in Transactional Quality (Front/Back office), Analytical Skills and Stakeholder Management
• Should have exposure of Quality Tools / Quality insights
• Quality transformation projects using speech analytics
• Exposure to various call recording and monitoring software- NICE, Verint, etc..
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Should be good at problem solving and debugging with good analytical skills
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Excellent stakeholder management, conflict management skills and ability to influence as a thought leader in QA space

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

 What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role is a part of our Quality Team. 

What you will be doing

• Independent process audit & compliance verification
• Leading issue mitigation for operational breaks, identify root cause, make recommendations for future prevention
• Provide governance to ensure remediation and improvements.
• Facilitate project teams in closure of verification gaps
• Ensure readiness of internal and external clients for any Audits & Compliance review with metrics
• Generate and report QCA related metrics and share the status review with senior Leaders in management
• Oversees key projects, processes and performance reports, data and analysis
• Ensure that the best use of resources to meet goals is established and maintained
• Other related duties assigned as needed

What you bring:

• Expertise in Transactional Quality (Front/Back office), Analytical Skills and Stakeholder Management
• Should have exposure of Quality Tools / Quality insights
• Quality transformation projects using speech analytics
• Exposure to various call recording and monitoring software- NICE, Verint, etc..
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Should be good at problem solving and debugging with good analytical skills
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Excellent stakeholder management, conflict management skills and ability to influence as a thought leader in QA space

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

 What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

CHAGEE TEA，Chinese F&B brands，having a bright future. We are rapidly expanding into the international market.

Job Description

We are searching for an exceptionally talented and experienced Director of Global Market Development to spearhead our ambitious international expansion initiatives.This role demands a visionary leader with a track record of navigating complex global markets, driving unprecedented growth, and optimizing retail space channels both online and offline.The ideal candidate will possess unparalleled strategic acumen and the ability to thrive in a fiercely competitive landscape.

Key Responsibilities:

- Develop and execute a cutting-edge market development strategy for global expansion, including retail space channel development, online, and offline channels, in alignment with organizational objectives.

- Identify and capitalize on untapped market opportunities, leveraging deep insights into consumer behavior, competitive landscapes, regulatory environments, and retail space dynamics.

- Forge and nurture strategic partnerships with international stakeholders, including distributors, regulatory bodies, retail landlords, and influential industry players.

- Lead cross-functional teams with precision and finesse to ensure seamless execution of market development initiatives, including establishing and mentoring core teams in each target country.

- Champion brand awareness and customer acquisition through innovative marketing campaigns, promotional activities, and strategic retail space optimization.

- Monitor, analyze, and optimize key performance metrics to drive continuous improvement, including ROI, retail space utilization, and market penetration.

- Provide visionary leadership and mentorship to international market development teams, fostering a culture of innovation, collaboration, and relentless pursuit of excellence.

Job Requirements

- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.

- Proven track record of at least 10 years in international market development or business expansion roles, with a focus on retail space channel optimization.

- Demonstrated success in launching and scaling businesses in diverse and challenging international markets, overcoming formidable obstacles with creativity and resilience.

- Advanced expertise in online and offline marketing strategies, including digital marketing, social media, traditional advertising, and sophisticated retail space optimization techniques.

- Exceptional analytical prowess, with the ability to extract actionable insights from complex data sets and drive informed decision-making.

- Outstanding communication and interpersonal skills, with a knack for building and nurturing relationships with diverse stakeholders across cultures and geographies.

- Unyielding determination, a relentless work ethic, and the ability to thrive under pressure in a dynamic and fast-paced environment.

OPENING DATE: 11/9/23

CLOSING DATE: 3/29/24

SALARY $90,895.00 - $145,365.00

EDUCATION ACCREDITATION: Applicant’s education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

ELIGIBILITY: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

CRIMINAL BACKGROUND CHECK: Eligible candidates under final consideration for appointment to this position identified as positions of trust will be required to authorize the release of and successfully complete a Fingerprint check.

PROBATION: All persons, including current City employees, selected from this position will be on probation for 6 months.
 

CLASS DESCRIPTION

An Engineer Supervisor directs the activities of subordinates in formulating engineering plans, designs, cost estimates and specifications. Work of this class involves supervising engineers, drafting technicians, consultants, office support personnel and other professionals.

Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek; overtime may be required in emergencies. Work requires minimal physical exertion.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION:  Have a Bachelor's of Science degree in engineering from an accredited college or university.

AND

EXPERIENCE:  Have five years of experience in performing engineering work, including one year of which must have included responsibility for assigning, reviewing and approving the work of others.

OR

NOTES (EQUIVALENCIES):  A Master's degree in engineering may be substituted for the Bachelor’s of Science degree in engineering OR for two years of the general engineering experience requirement.

LICENSES, REGISTRATIONS AND CERTIFICATES

Some positions in this class require current licensure as a Professional Engineer issued by the Maryland State Board of Professional Engineers or equivalent out-of-state license.

Some positions in this class require a valid Maryland Class C Non-Commercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit.

KNOWLEDGES, SKILLS AND ABILITIES

• Knowledge of the principles and practices of engineering analysis.

• Skill in the application of engineering methods and principles to problems of design and construction

• Ability to interpret City, State and Federal codes, standards, policies and technical requirements.

• Ability to work effectively with others.

• Ability to effectively communicate orally and in writing.

• Ability to coordinate and schedule the work of others.

• Ability to develop and review engineering plans, designs, specifications and cost estimates.

• Supervisory ability.

EXAMINATION PROCESS
 

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

If you have questions regarding this position, please reach out to Monica Li HR Specialist II via email at qin.li@baltimorecity.gov

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

The Innovation and Entrepreneurship (I&E) Office at NTU is established under the NTU I&E initiative to drive overall synergy, coordination and interaction among the pillars along the innovation and entrepreneurship value chain at NTU. The Office seeks to accelerate the University’s efforts to translate NTU’s scientific discoveries, innovations and creative work into technological and social entrepreneurship activities that benefit industry and society.

To propel technologies from prototype to market, the I&E Office is looking for a Chief Master Engineer to join the team. The Chief Master Engineer will be the main point of contact for prototyping and minimum viable product (MVP) services in NTU. He/she will spearhead the realisation of minimum viable product (MVP) in NTU to enhance the pipeline of technologies from NTU that successfully move from prototype to validation trials. He/she will establish <The Makerspace>, NTU’s MVP Atelier, as a compelling one-stop hub where NTU facuty, students and researchers get connected to the resources they need for MVP development, verification and validation.

Responsibilities

• Advise, mentor and coach teams on prototype and MVP (minimum viable product) conceptualisation, development, verification and validation.
• Provide hands-on technical guidance and support in the design, building, integration and testing of prototypes and MVPs to ensure their intended end-use objectives are met.
• Facilitate pilot trials to test and validate the performance of MVPs.
• Perform analysis of technology and market trends to identify emerging customer needs and applications of high potential.
• Lead the conceptualisation, planning and development of <The Makerspace>, NTU’s MVP Atelier to be established at the new Innovation Port.
• Manage the resources and funds in <The Makerspace> to optimise prototyping and MVP efforts at NTU.
• Serve as NTU’s main point-of-contact for prototype building and MVP services, providing the vital connection to NTU’s diverse facilities and expertise to empower cross-field research, development, testing and iteration, as well as optimisation of NTU’s in-house facilities and resources.
• Facilitate collaboration of NTU makers’ labs and other research labs/centres to foster synergies of resources and expertise.
• Provide a conduit between NTU faculty/student/ researchers and external design, protoyping and engineering firms / industry partners to facilitate provide the resources for the design, build and engineering of new solutions and products.
• Any other ad-hoc initiatives and projects undertaken by the Office.

Successful candidate can look forward to a rewarding career at NTU with ample opportunities for growth and development.

Requirements

Educational Qualification(s)

• A Master’s degree (or equivalent professional certification) and above in Engineering, Industrial Design or the Sciences.

Relevant Experience

• Minimum 5 years of proven technology/product design/development experience.
• Demonstrated experience in successfully delivering solutions to complex and ambiguous problems.

Knowledge Required

• Proven track record in project / product development / management.
• Some understanding of lean start-up methodologies or entrepreneurship education will be a plus.
• A knowledge of business models, start-up financing and primary market research for customer validation will also be beneficial.

Skills & Competencies

• Ability to apply engineering/scientific knowledge across multiple technical domains.
• Strong stakeholder management skills with an ability to build win-win working relationships with internal as well as external partners.
• Strong analytical skills with an acumen in identifying emerging market and industry trends.

Other Personal Attributes

• Keen interest in diverse design, engineering and technology fields with excellent hands-on skills.
• Resourceful and creative problem solver with an ability to connect the dots.
• Customer-centric collaborative team player with a strong disposition to learn and share knowledge.
• Self-starter with a positive, can-do spirit and growth mindset.

Corporate Landlord service and new build director needed in London Ref 1153474

£553.65per day paye or £725.00per day umbrella

Interim service director to manage non-residential corporate landlord services & housing new build, within community wealth building directorate.

Key responsibilities

• To direct the Client’s most ambitious housebuilding programme for 30 years, overseeing the building of new homes for rent and sale, including identification of sites, all consultations, planning compliance, designation of developments for people with special support needs and delivery of the building programme.
• Lead an in-house new build housing team that demonstrates commercial acumen but also embodies the council’s commitment to fairness and works closely with our communities.
• Develop and oversee an effective and long-term process of engagement with our residents, ensuring the community supports the development of vital new homes
• Manage budgets, monitoring expenditure and costs against delivery and realised benefits as the new build programmes progress, including maintaining robust risk management processes.
• Delivering the Corporate Asset Strategy and supporting associated governance.
• Maintaining a high quality non-residential asset register, meeting all statutory and regulatory requirements and the ongoing development of the corporate asset management plan.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.

The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.