Total 29 it manager job vacancies in Sales / Marketing category in The United States of America

Key Responsibilities:

• Develop business development plans and sales strategies aligned with business objectives.
• Engage with business partners, suppliers, and vendors to secure new business agreements.
• Build and manage strong relationships with existing clients and new prospects.
• Prepare quotations, commercial proposals, and follow up on sales inquiries, proposals, and tenders.
• Conduct cost-benefit analysis, risk assessments, and financial modeling to inform decisions.
• Provide pre-sales technical assistance and after-sales support.
• Investigate and resolve customer complaints, developing solutions and preparing reports.
• Conduct market research to identify new market and business opportunities.
• Monitor and report on market development, competitor information, and related activities.
• Prepare sales visit and activity reports weekly or as required.
• Collaborate with internal stakeholders to achieve individual and company objectives.
• Support marketing activities at trade shows, conferences, and other events.
• Undertake any additional tasks and projects as assigned.

Qualifications:

• Proven experience in business development, sales, or a related field.
• Strong understanding of sales and marketing principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to conduct thorough market research and analysis.
• Proficiency in preparing and delivering effective sales presentations.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary with On Target Earnings (OTE) based on performance.
• EPF and SOCSO contributions.
• Medical, and insurance coverage.
• Opportunities for career advancement and leadership roles.
• Professional development and training programs.
• A positive and inclusive working environment with a focus on work-life balance.

Who is KINGPIN?
Kingpin is our premium brand that is operated by TEEG (The Entertainment & Education Group). TEEG also operate the popular brands Zone Bowling & Timezone. Across AU and NZ and the 3 brands, we have almost 100 venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a collaborative, busy & engaging atmosphere. Our vibe is hard-working & fast-moving but with a core value of FUN, we always make time for this!


Manage the ongoing development and management of the brand strategy for Kingpin. Bring innovation, new ideas and guest centric expertise to the team
What is the role?
The Marketing Manager for Kingpin reports into the COO for Kingpin and partners closely with F&B and Operations to achieve outcomes for the 8 venues (and growing!) across Australia and lead
... Click here to view more detail / apply for Marketing Manager

About the role
Our Marketing Manager - Money is an important supporting role in the business that is highly influential in delivering business outcomes for our key revenue driver (personal loans). The role supports driving awareness of the LFS brand and bringing it to life with potential customers across key media channels.
This is a role that needs to be customer first, delivering high value communications to customers at the right time, right place and with the right value - all while creating great customer experiences.
The role:
Responsible for developing, implementing and managing a highly effective above the line and online marketing strategy that attracts, converts and retains profitable customers at an acceptable cost per application. This will include paid advertising (e.g., PPC, display, social media ads), affiliate marketing, and other online channels.
Some key responsibilities:

Budget Management: Manage and allocate budgets
... Click here to view more detail / apply for Marketing Manager

Join this Amazing Sports, Hospitality & Entertainment Group in Western Sydney
Manage & Execute end to end marketing campaigns and promotions | 1 direct report (Marketing Executive)
Family like culture | Western Sydney | Free parking | $120,000 - $145,000 Base Super great perks
About the company
Sharp & Carter are proud to partner with this leading Sports, Hospitality and Entertainment Group in their search for a talented and experienced Marketing Manager to join their fun, high-performing and fast-paced Marketing team. The Marketing Manager has a fundamental role to play in the ongoing marketing and promotion of their 4 key venues. Playing a pivotal role in maximising the customer experience across all brands and venues, this role will be responsible for developing and executing end to end marketing campaigns to hit key commercial targets.
  
Role Responsibilities Reporting

... Click here to view more detail / apply for Marketing Manager

Sales Manager | Birmingham - Hybrid | West Bromwich + National Travel as required | Full Time | Monday to Friday 9am-5pm | £50,000 + OTE £25,000-£30,000 Commission

Are you passionate about sales, an excellent communicator, and ready to lead in a fast-paced, growing business?

At our company, we are reshaping the industry with innovative, problem-solving products like our Fully Waterproof Bathroom Furniture.

With a proven track record backed by strong testimonials and compelling case studies, you’ll have the confidence to sell industry-leading products that customers truly love. Take pride in offering standout solutions while enjoying the freedom of unlimited earnings potential through a competitive commission structure.

We’re committed to your growth, providing comprehensive training and coaching to set you up for long-term success. Best of all, you’ll thrive in an inspiring culture built on collaboration, innovation, and a shared drive to excel.

Are you the right person for the job?

You’re a resilient, customer-focused leader with a proven sales record. You thrive on building relationships and delivering results.

Essential qualifications:

• 5+ years of sales/marketing experience in a managerial role.
• Excellent communication and presentation skills.
• Bonus points for knowledge of the bathroom, plumbing, or heating industry

What will your role look like?

• Lead sales and marketing teams, setting and smashing sales targets
• Build relationships with key clients and uncover new business opportunities
• Develop marketing campaigns to boost our brand and grow revenue
• Track sales performance, analyse trends, and drive strategic growth
• Manage budgets, oversee stock levels, and negotiate profitable deals

What can you expect in return?

• £375 monthly car allowance or hybrid car + fuel covered
• Laptop, phone, and discounted products
• Comprehensive benefits package and a birthday off!

If your CV is successful, you will be contacted to arrange an informal telephone conversation and will move forward from there.

Be part of a company where your ideas matter, and your effort is rewarded.

Click “APPLY” now!

Your new company
Hays is partnering with a quickly-growing national firm of chartered accountants to hire for the position of Corporate Tax Assistant Manager/Manager. The firm provides services such as accountancy, business advisory, audit, corporate finance, and taxation. Given that the firm is growing in Scotland, there are many opportunities for career growth and progression as you will be encouraged to bring in new clients for the business and develop your own portfolio.

Your new role

• Oversee client portfolios to ensure timely preparation and submission of Corporate Tax Returns and Computations to HMRC
• Advise clients on their tax liabilities and payment due dates.
• Ensure all claims and elections are submitted within the required time limits.
• Identify opportunities to reduce tax liabilities and collaborate with Partners and Directors to implement these strategies.
• Manage Work in Progress (WIP) for client portfolios, ensuring fees are raised and issued upon work completion.
• Maintain effective time management to achieve good recovery rates and ensure time is appropriately charged to clients.
• Meet with prospective clients to discuss their tax affairs and provide guidance.

What you'll need to succeed

• Qualified to ICAS / CTA or an equivalent level.
• Apply technical skills to provide client solutions, understanding the tax system, and being aware of due dates for annual tax returns, computers, and tax payments.
• Proactively identify legislative changes and understand their impact on the client base.
• Ensure the application of the firm's technical standards in all work.
• Regularly review colleagues' work for technical accuracy.
• Maintain and develop technical knowledge through appropriate training.
• Seek advice when necessary to minimise risk.

What you'll get in return

• 25 days of annual leave, increasing with length of service, plus statutory bank holidays.
• Hybrid and flexible working options.
• Option to buy and sell annual leave.
• Life assurance.
• Private medical insurance.
• Cycle to work scheme.
• Greener car scheme.
• Regular development reviews and training.
• Group staff pension scheme.
• Discounted shopping platform.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.
The Marketing & Campaign Manager will lead the planning, development, and execution of brand campaigns and consumer promotions, ensuring alignment with brand strategy and brand positioning. This role involves managing external media agencies for effective media buying and maintaining a core media plan to track spend. Additionally, the Marketing & Campaign Manager will oversee strategic partnerships, local area marketing initiatives, and content creation while utilising customer insights to continuously improve marketing spend effectiveness. With a focus on budget management and team leadership, this position ensures successful campaign outcomes that enhance brand awareness and brand profitability. 
Key Accountabilities

Lead, develop and execute all Country Road campaigns (product
... Click here to view more detail / apply for Marketing & Campaign Manager

We are looking for a passionate and knowledgeable Marketing & Communication Manager for the Greyhound Stadia.

About us…

Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

What is ARC?

We embrace diversity

We develop our people

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a Marketing & Communication Manager...

Annual passes to attend any of our 21 venues
Discounted food & ARC days out
Cycle to work scheme
Holiday allowance increasing with length of service up to 28 days
Company life assurance scheme
Discretionary group annual bonus schemes to reward your hard work
Support with study through our study assistance schemes
And so much more…

About the role:

This is a new role within ARC aimed at providing marketing and communications support across two greyhound sites - Nottingham & Perry Barr (Perry Barr site will move to Wolverhampton circa September 2025). We are looking for an enthusiastic and highly motivated person with a strong track record of delivery in driving admissions and ticket revenue. This is a fantastic opportunity to take ownership of marketing plans and spend to impact strongly on venue performance.

ARC operates a hybrid “central/local” model to ensure full local level accountability whilst optimising the use of central experts in key functions (data / CRM / digital / content). Accountability for results (and therefore the plans) rests with the Marketing and Communications Manager, however the role will be required to work closely with central marketing colleagues to achieve optimum plans and execution.

Responsibilities

Drive attendance to race meetings through innovative and targeted campaigns/events to achieve/exceed budgeted attendance figures
Establish C&E and venue hire opportunities and drive C&E revenue
Liaise with design department to ensure branding and advertising is appealing and channel appropriate, including venue on screen adverts, race programme adverts and all external facing media both traditional and digital.
Ensuring all websites, social media channels and display literature are kept up to date
Develop relationships and partnerships for the sites within the local communities
Drive FundRacer events
Management of stadia messaging and advertising including, but not limited to, website, social media and emails
With the support of the central CRM team, develop a CRM strategy aimed at growing, enriching and engaging with the existing database
Establish a social media strategy with a view to growing engagement rates, achieving follower growth and informing our audience.
Customer interaction & support via face to face, phone and electronic methods
Attendance at key race days/events to assist with delivery as well as capturing content for social media
Creation and Maintenance of racing and non-racing image library
Management of homing charity partners attendance on race days and at other local events
Active engagement in customer package content for race days and C&E
Responsible for arranging printing and ordering of marketing materials with approved suppliers
The person we are looking for as a Marketing & Communication Manager has…

Excellent communication skills
Ability to work well under pressure
Self motivated, independent worker
Excellent organisational skills
A systematic approach to problems
A process drive attitude to tasks
Solid grasp of photo editing software
Good understanding of all social media platforms and how to utilise them to enhance our business
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

We are looking for an ambitious and energetic Business Development professional to help us expand our vertical client based in Transportation and Medical industries. You will be the front of the company and will have the dedication to create and apply an effective business development strategy.

Responsibilities:

• Execute company strategic plan: Study the selected vertical’s value chain/players;
• Identify, prioritize, schedule, pursue, and deliver strategic Key End-user project opportunities for target fulfillment,
• Building long term relationship through direct and indirect touch,
• Use of innovative marketing tools to nurture this relationship,
• Work as a Team with project sales and System Integration partners to manage Key End User accounts in the Public Sector
• Make the knowledge available to project sales and product marketing teams for planning and fulfillment purposes
• Deep dive into End-User organization structure and ability to understand the different Group down to the Department level of the End User to identify the opportunities area
• Conduct Key End-user events to better understand the required features & functions of future technologies in the video based IoT space.
• Provide Key End-user presentations during “face to face” and Virtual introductory meetings.
• Develop and schedule the deployment of required Key End-user programs to address individual End-user needs and pain-points
• Identify & understand the business models of the Key End-user accounts as it relates to security and not limited to security functions
• Cooperate with and coordinate company internal technical resources and project teams to effectively communicate the expansion / transition to future technology.
• Provide educational/awareness briefings for End-users to reinforce role as “Trusted Advisor”.
• Interface, collaborate, and communicate effectively with other departments and business units addressing the end-user in support of company goals.
• Expand and maintain a comprehensive database of key and named end-user accounts in the Public Sector
• Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level.
• Attend applicable industry tradeshows, meetings and other internal and external events, especially with focus on speaking and presentation opportunity.
• Participate in applicable End-user seminars and conferences and drive engagement.
• Provide timely and accurate monthly status report of group activities and progress using CRM & during the weekly / monthly / quarterly briefing session.

Requirements:

• Bachelor’s degree and/or minimum of 5-10 years of proven business development experience
• Minimum of 5 years of work experience in CCTV or a technology related industry. Candidate with Project Sales experience with a System Integration Company in the Physical Security Industry is a plus.
• Excellent communication, analytical and financial skills
• Strong account management skills with experience in collaboration in a global team
• Ability to think critically and creatively and to contribute in a team environment
• Ability to use the internal and external tools to gather and interpret data
• Binlingual in English & Mandarin
• Must be legally eligible to work in Singapore

Interested candidates may send their resumes to: yifang@flamingorecruitment.com, or apply through the application system. Shortlisted candidates will be contacted.

Flamingo Recruitment Pte Ltd

EA License : 21C0588

In Australia, the J.R. Simplot Companys core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to Australia and New Zealands major retail and foodservice customers and are part of Simplots Global Food business. With 17 food manufacturing and processing sites, Simplot Global Food serves retail and foodservice customers in 37 countries, and employs 8,000 people across North America, Latin America and Asia Pacific. In Australia, we are a leading provider of quality, nourishing and sustainable food, focussed on creating food that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Australian life for generations, and include Leggos, Birds Eye, Edgell, John West and Chiko.



Culture and Benefits


At Simplot, we are fuelled by our purpose:



... Click here to view more detail / apply for Marketing Operations Manager

Job Overview
-Mitie on Ascension Island are seeking a experienced Operations and Security Manager.

-This is a key role responsible for the running of the Base HQ Operations on Ascension Island Base. The role holder is responsible for the day-to-day management of the team ensuring the department runs efficiently, is compliant with all applicable regulations and in line with Company policy and procedures



Main Duties

-Responsible for managing the Base HQ Operations, including the efficient delivery of the daily management duties of the department related to operations, flights dispatch and airside services.

-Accountable for for delivering excellent customer service and communication to the business ensuring all relevant departments are kept up to date with all the relevant operational changes whilst demonstrating and promoting our company values and advocate our safety culture.

-Responsible for ensuring close collaboration and excellent communication with the MoD for the purpose of flight scheduling, maintenance events and AOG situations.

-Manage the operations team in support of efficient oversight and supervision of day-to-day operations.

-Managing issues in a timely manner through liaison with crew, service providers, airport authorities and internal departments to effectively deal with potential barriers to effective operations.

-Responsible for the Airfield Driver Training Programme for Mitie, military and AIG personnel.

-Oversite and line management of the Aviation Security Department.

What we are looking for
-Excellent clear, concise communication skills are essential with excellent knowledge of the English language, both written and spoken.

-Excellent and very comprehensive knowledge of applicable MoD or CAA regulations with respect to Dispatch Procedures, Ground Operations, Dangerous Goods and Security.

-Proven management experience with the ability to engage and develop a Team.

-Have the ability to manage and solve a number of complex issues efficiently and calmly.

-Interpersonal and all-round communication skills with the ability to problem solve under pressure whilst ensuring the operation is fully supported.

-Previous experience with a good knowledge and familiarity with aviation management systems.

-An understanding of Air Traffic Control procedures and possessing, radio telephony skills are essential.

-Must have had at least five years relevant work experience.

-Previous AvSec experience would be advantageous.

-Ability to obtain BPSS security clearance.

-Full drivers licence.

As part of the ANZ Marketing team, the Industry Marketing Manager will make a measurable difference by developing the end-to-end market strategy, plan and execution of that plan to drive influenced pipeline and impact for their Nearmap industry vertical.

The mission of this individual is to foster valuable partnerships within the industry vertical ‘squad’ and align marketing plans to help them achieve their territory targets. The Industry Marketing Manager is the marketing expert within the squad operating with a collaborative, agile, results-driven mindset.

What we are looking for:

The ideal candidate will be expected to be adept at the following:

• Stand as the vertical marketing champion with internal squad, responsible for formulating and executing strategically focused end-to-end marketing programs including events and digital campaigns, to drive demand to achieve pipeline and squad goals.
• Build strong aligned relationships with both the sales and product teams.
• Provide direction to internal and external creative resources to brief, conceptualise, create and tactically execute localised campaigns.
• Manage marketing budgets and demonstrate fiscal responsibility when delivering marketing assets and activities.
• Evaluate the impact of marketing programs in achieving their stated objectives.
• Present to the ANZ GTM at quarterly business reviews on marketing activity and performance.

About Us

We are a nationwide provider of specialist care and support for people with learning disabilities, autism, and complex needs. Our mission is to deliver person-centred services that enhance lives, and we are committed to providing the highest quality of care. We are seeking a skilled B2B Digital Marketing Manager to lead our digital marketing strategy and drive impactful results across e-marketing, website management, and social media communications.

Role Overview

As the B2B Digital Marketing Manager, you will play a pivotal role in shaping the digital presence of our organisation. Reporting to the Chief Commercial Officer (CCO), you will be responsible for executing campaigns and strategies that generate referrals for our core homes with vacancies and new developments, while also strengthening our brand identity. Managing a Marketing Assistant, you will oversee the development of compelling content, production of high-quality digital assets, and optimisation of our key digital channels to engage our primary audience—health and social care professionals.

Key Responsibilities

1. Digital Marketing Strategy


Develop and implement a results driven B2B digital marketing strategy aligned with business objectives.
Focus on generating referrals for services with vacancies and promoting new developments.


2. E-Marketing


Create and execute e-marketing campaigns targeting health and social care professionals.
Use data-driven insights to segment audiences and tailor messaging to maximise impact.
Monitor and report on campaign performance, ensuring continuous improvement.


3. Website Management & Development


Oversee the design, functionality, and content of the company website to ensure optimal user experience (UX) and accessibility.
Regularly update content to reflect service availability, success stories, and quality outcomes.
Track website performance metrics, making recommendations to improve conversions and engagement.


4. Social Media Communications


Lead the social media strategy to promote services, share success stories, and enhance brand presence.
Produce and schedule regular, high-quality posts tailored to the professional audience.
Engage with followers and monitor platform analytics to refine approach.


5. Content Development & Brand Building


Develop and oversee the creation of engaging content, including blogs, case studies, videos, and infographics, to showcase outcomes-based care and support.
Ensure all content aligns with the company’s tone of voice and brand standards.
Build and maintain a library of digital assets for use across campaigns.


6. Team Management


Manage and mentor the Marketing Assistant, supporting their professional growth and ensuring the delivery of high-quality work.
Foster a collaborative and creative working environment.


7. Performance Analysis & Reporting


Monitor and analyse the performance of all digital campaigns, providing actionable insights to the CCO.
Report on KPIs, including referral generation, website engagement, and social media growth.


Key Skills and Experience


Proven experience in B2B digital marketing, ideally in the health, social care, or related sectors.
Strong expertise in e-marketing platforms, CMS (preferably WordPress), and social media management tools.
Demonstrated ability to create and manage digital campaigns that generate measurable results.
Knowledge of brand guardianship to ensure brand standards are adhered to across the organisation.
Excellent copywriting and content development skills, with a keen eye for detail.
Analytical mindset with experience in using data to inform decision-making (Google Analytics and other reporting tools).
Experience managing and developing junior team members.
Knowledge of the health and social care industry is desirable but not essential.


What We Offer


A hybrid working model, with flexibility to work from home 1-2 days and our North London office 3-4 days.
An influential role in shaping communication strategies and showcasing the impact of our services within a values-driven organisation.
A supportive, growth-oriented culture committed to both personal and professional development

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
As a Sales Account Manager, you will be responsible for maintaining existing customer sales as well as managing and growing a portfolio of client accounts. You will act as the primary point of contact for clients, build and maintain strong relationships, and identify opportunities to enhance their experience with our new, used and rental products and services. Your goal will be to achieve sales targets, ensure client satisfaction, and contribute to the overall success of our sales team using a broad range of skills such as negotiation, project management, strategic planning, market analysis and presentation skills.
The ideal candidate will be a proactive and resourceful individual with strong networking abilities and exceptional ... Click here to view more detail / apply for Sales Account Manager

Sales Hub Manager

Nottingham

£48,885 – 51,426

As a sales driven individual you will be responsible for the effective management of the sales call hub ensuring each enquiry or lead is effectively managed and every opportunity is maximised by the team. You will also be responsible in ensuring that the team are fully informed of the wider directorates sales targets and that the team are driven to achieve a range of set KPI’s.

You’ll be fully involved in the day to day running of the team, allocating workload to each team member and ensuring first class customer service is delivered. You’ll motivate, train and coach team members and assess performance. Continuously reviewing and improving processes and evolve the overall SO Resi customer service offering. You’ll lead by example in demonstrating the SO Resi and MTVH values.

You will be setting up and embedding this new team to ensure that customer interactions are answered and effectively responded to by staff within agreed time scales and in an appropriate manner. As well as strategically planning areas of improvement or development you'll be responsible for meeting and setting up service targets. You'll coordinate and motivate staff and manage staff recruitment. You will liaise with internal teams and external partners stakeholders to ensure that information supplied to customers are accurate and up to date.

• To drive the performance of the Sales Hub to ensure that the directorate wide sales target are achieved
• To set, manage and continuously monitor performance KPI’s for both lead management and customer service levels
• To monitor and manage the telephony system and pursue any system updates that could enhance customer service levels
• Manage the daily running of the sales hub, including sourcing equipment, effective resource planning and applying call centre strategies and operations
• Undertake needs assessments, performance reviews, costs and ensure SLA’s are maintained, achieved and created if required
• Ensure all relevant communications and data are updated and recorded
• Advise customers on products and services available
• Liaise with team leaders, agents and third parties to gather information and resolve issues
• Maintain up-to-date knowledge of industry developments and involvement in networks
• Monitor random calls to improve quality, minimise errors and track performance
• Co-ordinate staff recruitment, write job adverts and liaise with HR staff
• Review the performance of staff, manage sickness, appraisals, identify training needs and plan training sessions
• Coach, motivate and retain staff
• Record statistics, user rates and the performance levels of the team
• Prepare reports on these statistics, rates and performance levels
• Organise shift patterns and the number of staffs required to meet demand
• Identify bottlenecks and suggest solutions
• Continuously innovating our service to improve the customer experience and strategically planning for future growth.
• Regularly review processes and training manuals ensuring that they are well documented, customer focused, efficient and up to date.
• Handle the most complex customer complaints or enquiries, resolving any escalations to a high professional standard and in-line with policies.
• Work closely with other cross functional teams and fostering healthy working relationships, in particular: Marketing Operations, New build Sales, Resales, and After sales, Customer Care and Homeownership teams.
• Ensuring Salesforce CRM is up to date and usage standards are maintained and taking responsibility for updating customer marketing communications in Salesforce CRM. Working closely with IT to troubleshoot any technical issues are followed through and completed.
• Ensuring legislative and regulatory guidelines and policies are followed at all times.
• Carrying out other duties as may be assigned by line Manager from time to time.

Please see our attached Job Description for further information

(Interviews to be held week commencing the Monday 13th January 2025)

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme