Total 15 job vacancies by Thomson Medical Pte. Ltd.

You will be part of the Marketing and Communications team to plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

Responsibilities:

• Uphold the corporate profile and branding of the organisation by building relations with key stakeholders, communications and/or media agencies to positively position the organisation.
• Ensure that the organisation's corporate identity elements are appropriately used within and outside of the organisation as well as seeking ways to enhance the brand.
• Support Media relations and communications agency to provide strategic counsel.
• Manage marketing communications and campaign activities for the organisation and assigned business units to reach audiences and stakeholders in an effective manner.
• Plan and execute Marketing Plans aimed at meeting the objectives of assigned business unit(s).
• Develop high-impact, integrative marketing solutions and communications strategies aligned with business goals and customer engagement.
• Collaborate with cross-functional teams including Marketing, IT, Finance, Hospital and Specialist Clinics stakeholders, and external partners and vendors.
• Measure and report performance of all marketing activities against goals (ROI and KPIs).
• Develop and execute a comprehensive social media strategy that aligns with the company’s overall marketing and business goals.
• Create, curate, and manage engaging content across all social media platforms, including written, visual, and video content.
• Monitor, analyze, and report on social media performance using analytics tools; provide insights and recommendations for improvement.
• Manage public facing feedback channel(s) responding to customer feedback in a timely fashion to uphold Thomson’s reputation.
• Manage daily tasks on partnership and vendor management.
• Manage assigned Business Units with day-to-day marketing and implementation duties.
• Support Group communications activities such as corporate presentations, factsheets, press releases, web material, financial and sustainability reports, that communicate the company’s positioning and strategies effectively to investors.
• Support ad-hoc Singapore or Group marketing and communication initiatives and events.
• Understand any other initiatives, new business or tasks as assigned by the HOD or supervisor.

Requirements:

• Bachelor Degree in Communication Studies, English, Journalism, Public Relations, Business (Marketing) or any related discipline.
• Grade A in English Language (GP or A-Levels).
• Minimum 2 years of relevant work experience in communications and/or marketing.
• Excellent command of the English language with strong writing, speaking and presentation skills.
• Strong project management skills.
• Strong understanding of social media platforms, including Meta, LinkedIn, TikTok, and YouTube.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Google Analytics).
• Creative thinker with a keen eye for design and aesthetics.
• Ability to analyse data and translate it into actionable insights.
• Experience with paid social media advertising and campaign management.
• Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.
• Able to multi-task and adapt quickly to changes.
• Experience in the healthcare sector is desired, but not necessary.
• Experience with influencer marketing and partnerships, and/or knowledge of SEO and content marketing principles will provide an advantage.
• Graphic design or video editing skills will be beneficial.

Job Summary

You will be part of the Marketing and Communications team to support the realization of the Business Unit marketing for Thomson Medical and support communications and publicity initiatives as assigned.

Responsibilities

- Assist with assigned marketing & communications projects.

- Employ the full spectrum of marketing activities (Digital & Traditional).

- Support the organisation with day to day copywriting, editing, design, social media planning/execution duties.

- Assist in public relations activities and projects (inclusive of but not limited to developing press releases and media materials, facilitating media interviews, pitch for media coverage).

- Support all corporate and BUs events, including ad-hoc projects where required.

- Support all other ad-hoc Group communications and marketing initiatives.

- Perform any other duties, which may be necessary from time to time.

Requirements

- Pursuing a degree or equivalent, preferably in Communications or Marketing.

- Good communication and interpersonal skills.

- Independent, self-motivated, results-driven and ability to multi-task.

- Display ability to propose, track and analyze engagement metrics to measure the success of community initiatives and identify areas for improvement.

- Display knowledge on industry trends and best practices in community engagement and apply them to the assigned duties and activities.

- Familiar with digital marketing tools and/or techniques and social media platforms.

- Proficiency in design tools such as Canva.

- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or alternate software like GIMP, Inkscape, Scribus is a plus.

- Experienced in marketing or PR agencies, tech companies or other public organizations is a plus.

- Preferably be able to commit to a full-time internship of 4 months (from Oct/Nov 2024).

Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity. The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES

1. ERP Implementation and Support:

• Lead the implementation of ERP systems, ensuring alignment with business goals and requirements.

• Provide ongoing support and maintenance for ERP applications, resolving any issues that arise.

• Perform role and user management.

2. Business Process Analysis:

• Analyse existing business processes and workflows to identify areas for improvement.

• Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.

3. Project Management:

• Manage ERP-related projects from initiation to completion, ensuring timely delivery within budget constraints.

• Coordinate with cross-functional teams to ensure seamless integration of ERP systems.

• Prioritise service request/change request and work closely with IT Project Manager to ensure the application vendor fulfil their SLA.

• Perform user acceptance testing for any release of application patches and enhancements.

4. Training and Documentation:

• Develop and deliver training programs for end-users to ensure effective use of ERP systems.

• Create and maintain comprehensive documentation for ERP processes, configurations, and user guides.

5. Data Analysis and Reporting:

• Utilise ERP systems to generate accurate and timely reports, providing valuable insights to support decision-making.

• Develop and maintain financial reports based on business finance requirements.

• Ensure data integrity and consistency across all ERP modules.

6. Undertake any other duties and projects as assigned.

REQUIREMENTS

· 3+ years of experience as an ERP Business Analyst or similar role.

· In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).

· Experience with ERP system upgrades and migrations preferred.

· Strong analytical and problem-solving skills.

· Knowledge of business process modelling and improvement techniques preferred.

· Excellent communication and interpersonal skills.

· Proficiency in project management methodologies and tools.

· Familiarity with SQL and data management tools preferred.

· Certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) preferred.

· Ability to work independently and as part of a team.

(A) JOB SUMMARY

• Manage daily patient's discharge and preparation of their bills including weekends and public holidays (on rotational basis).
• To coordinate requests for information by insurers, medical concierge prior to admission, inflight and post discharge.
• Establish good working relationship with insurers, medical concierge including medical clinic staff.

(B) PRIMARY DUTIES & RESPONSIBILITIES

• Assist to provide bill estimation to insurers, medical concierge and any other information relating to the issuing of a LOG before patient's admission.
• Work with clinic to facilitate insurers issuing a LOG.
• All insurance guaranteed cases must be supported with a LOG from an approved insuers unless otherwise stated without which, the bill must be fully settled on the day of discharge. To advise patient to seek reimbursement from their insurers directly.
• For inflight cases, ensure all documentations provided are in order, the amount covered is sufficient to cover the bill amount otherwise to trigger an email to the insurer to top up the coverage before the patient's discharge.
• During discharge, work with BO and PSC to ensure that non-covered amount such as companion charges, foreign insurers admin fee, room difference (if any) is/are collected before patient's leave the hospital otherwise to ensures some preauthorization amount is obtained from patient's credit card before leaving the hospital.
• Work with PSC and BO staff to manage sending the final bill with interim LOG to the insurer including the discharge summary within a week from date of discharge.
• To assist insurers/medical concierge on requests for reports, summary/detailed bills, discharge summary, etc to facilitate them to process the bills.
• Final LOG will be provided by insurers/medical concierge and to forward it to BO AR team to send final bill to insurers for payment.
• Assist in reviewing workflows and processes on a regular basis.
• Undertake any other duties as assigned by supervisor and/or management.

(C) REQUIREMENTS:

• A minimum of a polytechnic diploma graduate
• Preferably 1-2 years in a healthcare settings, preferably with some insurance background,
• Good team player with excellent interpersonal skills
• A detail oriented and ability to multitask
• 5.5 days work week 8:30am to 5:00pm / Sat or Sun 8:30am to 1pm

Job Description

The Patient Service Officer/Billing Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

Job Description

The Patient Service Officer/Billing Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

JOB SUMMARY

To plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

DUTIES & RESPONSIBILITIES

• You will be part of the Marketing and Communications team.
• Uphold the corporate profile and branding of the organisation by building relations with key stakeholders, communications and/or media agencies to positively position the organisation.
• Ensuring that the organisation's corporate identity elements are appropriately used within and outside of the organisation as well as seeking ways to enhance the brand.
• Manage media relations and management efforts for the organisation such as (but not limited to), planning and running media briefings, media interviews and media events to ensure favourable media coverage.
• Support Media relations and communications agency to provide strategic counsel.
• Manage crisis communications during crisis situations and work with stakeholders and media to mitigate impact to corporate reputation.
• Manage Internal Communications, including internal circulars to staff, doctors and draft C-suite communications.
• Develop and execute a comprehensive social media strategy that aligns with the company’s overall marketing and business goals.
• Create, curate, and manage engaging content across all social media platforms, including written, visual, and video content.
• Monitor, analyze, and report on social media performance using analytics tools; provide insights and recommendations for improvement.
• Identify and collaborate with influencers and partners to amplify our brand message.
• Manage public facing feedback channel(s) responding to customer feedback in a timely fashion to uphold Thomson’s reputation.
• Manage daily tasks on partnership and vendor management.
• Manage assigned Business Units with day-to-day marketing and implementation duties.
• Support Group communications activities such as corporate presentations, factsheets, press releases, web material, financial and sustainability reports, that communicate the company’s positioning and strategies effectively to investors.
• Support ad-hoc Singapore or Group marketing and communication initiatives and events.
• Undertake any other initiatives, new business or tasks as assigned by the HOD/supervisor.

REQUIREMENTS

• Bachelor Degree in Communication Studies / English / Journalism / Public Relations / Business (Marketing) or any related discipline, with Grade A in English Language (GP or A-Levels).
• Minimum 5 years of relevant work experience in corporate communications, public relations or marketing.
• Excellent command of the English language with strong writing, speaking and presentation skills.
• Strong project management skills.
• Strong understanding of social media platforms, including Meta, LinkedIn, TikTok, and YouTube.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Google Analytics).
• Creative thinker with a keen eye for design and aesthetics.
• Ability to analyse data and translate it into actionable insights.
• Experience with paid social media advertising and campaign management.
• Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.
• Able to multitask and adapt quickly to changes.
• Experience in the healthcare sector is desired, but not necessary.
• Experience with influencer marketing/partnerships, knowledge of SEO & content marketing principles, and graphic design or video editing skills will provide added advantages.

Job Summary

You will be part of the Marketing and Communications team to support the realization of the Business Unit marketing for Thomson Medical and support communications and publicity initiatives as assigned.

Responsibilities

- Assist with assigned marketing & communications projects.

- Employ the full spectrum of marketing activities (Digital & Traditional).

- Support the organisation with day to day copywriting, editing, design, social media planning/execution duties.

- Assist in public relations activities and projects (inclusive of but not limited to developing press releases and media materials, facilitating media interviews, pitch for media coverage).

- Support all corporate and BUs events, including ad-hoc projects where required.

- Support all other ad-hoc Group communications and marketing initiatives.

- Perform any other duties, which may be necessary from time to time.

Requirements

- Pursuing a degree or equivalent, preferably in Communications or Marketing.

- Good communication and interpersonal skills.

- Independent, self-motivated, results-driven and ability to multi-task.

- Display ability to propose, track and analyze engagement metrics to measure the success of community initiatives and identify areas for improvement.

- Display knowledge on industry trends and best practices in community engagement and apply them to the assigned duties and activities.

- Familiar with digital marketing tools and/or techniques and social media platforms.

- Proficiency in design tools such as Canva.

- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or alternate software like GIMP, Inkscape, Scribus is a plus.

- Experienced in marketing or PR agencies, tech companies or other public organizations is a plus.

- Preferably be able to commit to a full-time internship of at least 6 months.

The Business Analyst Lead (Healthcare) will play a vital role in Thomson Medical's digital transformation project. You will lead the business analyst team in collaborating with cross- functional teams, including IT, operations, and medical professionals, to gather requirements, analyse business processes, and translate them into innovative technology solutions. This role requires a combination of technical expertise, business acumen, and excellent communication skills to bridge the gap between stakeholders and development teams.

RESPONSIBILITIES

· Lead the functional design and rollout of Thomson Medical’s new Healthcare Management System, covering Patient Management, Doctor Management, and Resource Management.

· Collaborate with stakeholders to identify, gather, and document business requirements and process flows.

· Conduct thorough analysis of existing business processes, workflows, and systems to identify areas for improvement and optimisation.

· Translate business requirements into functional specifications (Epics) and user stories for developers and designers.

· Participate in the design, development, and testing of core systems and end-user applications, ensuring alignment with business needs.

· Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary.

· Perform functional testing and conduct user acceptance testing (UAT) to validate system functionality and ensure it meets business requirements.

· Monitor project progress, identify risks, and proactively propose mitigation strategies.

· Stay up to date with industry trends, emerging technologies, and best practices related to healthcare and digital transformation.

· Contribute to knowledge sharing and training initiatives to enhance team capabilities.

REQUIREMENTS

· Bachelor's degree in Business Administration, Information Technology, Health Informatics, or a related field.

· 3 - 5 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.

· Have knowledge on SQL queries or stored procedures preferred.

· Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.

· Familiarity with agile methodologies and experience working in an Agile/Scrum environment is desirable preferred.

· Proficiency in documenting user journey map and requirements, process flows, and use cases using industry-standard tools.

Job Description

The Patient Service Officer/Billing Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

Job Description

The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

Temp Admin Staff for Business Office, Mon - Fri (Office Hours) for 3 months

ON JOB TRAINING WILL BE PROVIDED*

Working Locations: Novena

Work Duration: 1 April 2024 to 30 Jun 2024 (Will be consider convert to Full Time after 3 months)

Working Hours: Monday to Friday 8:30am to 6:00pm

Job Scope :

· Provide admin support such as bills retrieval/sorting, photocopying, and filing, etc

· Handle correspondences via emails / hardcopy letters or/manage phone calls

· Any other adhoc administrative duties as assigned

Requirement :

· GCE "O" level and above

· Proficient in Microsoft Office

· Positive and Friendly personality

· Meticulous and able to work independently

Job Description

The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

You will be part of the Marketing and Communications team to support the realization of the Business Unit marketing for Thomson Medical and support communications and publicity initiatives as assigned.

Responsibilities:

• Employ the full spectrum of marketing activities (Digital & Traditional).
• Support the organisation with day to day copywriting, editing, design, social media planning/execution duties.
• Assist in public relations activities and projects (inclusive of but not limited to developing press releases and media materials, facilitating media interviews, pitch for media coverage).
• Support all corporate and BUs events, including ad-hoc projects where required.
• Support all other ad-hoc Group communications and marketing initiatives.
• Perform any other duties, which may be necessary from time to time.

Requirements:

• Pursuing a degree or equivalent, preferably in Communications or Marketing.
• Advanced communication and interpersonal skills.
• Independent, Self-motivated, results-driven and ability to multi-task.
• Display ability to propose, track and analyze engagement metrics to measure the success of community initiatives and identify areas for improvement.
• Display knowledge on industry trends and best practices in community engagement and apply them to the assigned duties and activities.
• Familiar with digital marketing tools and/or techniques and social media platforms.
• Proficiency in design tools such as Canva and in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or alternate software like GIMP, Inkscape, Scribus is a plus.

Job Description

The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering