Total 23 Quality Assurance / Control job vacancies in Oakland, California

• You will operate as a Control Tower Watch Supervisor for the Control Tower as well as in other positions to include Flight Data, Clearance Delivery, Ground control, Local control, Tower Supervisor and Special Category Facility Watch Supervisor.
• You will be assigned on a rotational basis as Tower Supervisor having responsibility for the overall control tower, class D airspace, and ATC personnel during the assigned shift performing separation and control of air traffic or airspace functions.
• You will ensure the use of proper control procedures and techniques by assigned personnel, and ensure effective coordination within the facility and between facilities.
• You will develop training curriculum, course outlines, instructional material, visual aids, simulated control situations, etc., for teaching particular procedures of operations applicable to the control tower.
• You will administer qualification, rating, proficiency and refresher examinations.
• You will serve as an ATC Specialist providing ATC services and maintain certification on all operating positions and clearance delivery.

Supports the store replenishment effort through coordinating general inventory and merchandise flow, partnering with Sales Managers to ensure replenishment is executed in a systematic, on-brand way. Ensures backroom standards are maintained. Responsible for coaching the activities of the replenishment team involved in the receipt, inspection, quality control, ticketing, picking, consolidation, storage, merchandise display, stocking, price marking and packing of merchandise in and out of the storage facilities. Reports to the Store Manager, Operations Manager, Backroom Manager or Sales Manager. 

Executes corporate backroom standards program to include physically inspecting merchandise, maintaining a high efficiency of the receiving, marking and checking process, movement of merchandise to the sales floor and the accurate flow of merchandise through all backroom functions. Partners with Sales Managers to determine available shelf space and amounts and location of merchandise to be displayed. Assures items are effectively merchandised in accordance with the Brand Integrity Team, accurately price marked and set according to merchandising standards. Assures rotation of stock to prevent spoilage and outdating of stock; marks down price of merchandise to move damaged or perishable stock. Arranges for return to vendor of items which are damaged, shipped in error or unsellable. Receives, locates, stores, ships and warehouses materials, commodities, or equipment in accordance with established procedures and operating requirements. Works with independence in determining sequences of loading and unloading, developing space utilization plans and implementing movement of materials. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved.

Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager or Operations Manager. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Conducts regular inspections of equipment and work areas; follows prescribed preventative maintenance program and makes recommendations for repair or replacement. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. Participates in all corporate-led training programs.

Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Understands and operates within all service policies and exercises an “I can DO that!” mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.

Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

• You will establish long and short range plans for the division to include workload, policies, and priorities.
• You will keep abreast of new developments in quality assurance, SUBSAFE, SOC, FBW field and take the initiative to develop better methods to assure a quality product or service.
• You will find and implement operational improvements and promote team building.
• You will assure that the work is planned, coordinated, and completed effectively and on time.

Duties include but are not limited to the following:

• Create a variety of specialized reports to assist with QMS operational activities including budget cost containment, resource and expenditure management, strategic planning, and work simplification.
• Complete the Annual Call for budget, oversight of various fund control points, managing and tracking various fund control points and reconciling purchases on a recurring basis throughout the fiscal year.
• Work with the Financial Resources Management Service to review for accuracy and validity of the QMS budget and fund control management.
• Coordinate data collection and analysis; utilize Process Improvement principles to determine organizational performance especially as it relates to facilitate the ongoing monitoring and/or sustainment of improved performance measures.
• Participate in planning for major projects involving Process Improvement and collaborates in the development and documentation of long and short-range planning goals and objectives.
• Plan, develop, direct and coordinate the organization of data/processes to ensure thorough and timely review of MCMs, VHA Directives and VHA Handbooks to ensure VASDHS compliance with all requirements.
• Prepare/present both written and oral reports with consideration of the wide range of factors and requirements affecting the facility.
• Provide clear and concise analysis of program issues and trends, including justifications, narratives and visuals (charts and/or graphs).
• Maintain all TJC, CARF and other accreditation materials, all office files including sensitive records and all computer files including templates.
• Develop analytic tools as necessary to assess current performance and determine areas targeted for improved process improvement activities.
• Lead a team in proactively identifying any failure points or barriers and guides the team to identify and implement solutions.
• Initiate interdisciplinary teams as indicated for problem solving and serve as a positive catalyst in group settings.
• Review, analyze and evaluate accomplishment of overall systems by reviewing reports, available data, studies, projects, information provided by support personnel, contractors, and/or other external agencies.
• Develop and maintain databases and statistics related to the VADHS Performance Improvement Program, Continuous Readiness Program for regulatory compliance/accreditation and the External Peer Review Program (EPRP).
• Provide direct program and management assistance to all programs under QMS including but not limited to the Protected Peer Review Program, Patient Safety Program, Risk Management Program, External Peer Review Program, Administrative Investigation Boards/Fact Findings, and the Continuous Readiness and Regulatory Compliance Program for the medical center and the Community Based Outpatient Clinics.
• Work with senior leadership as a change agent in assuring, directing, and performing the steps necessary to create business cases based on objective data within the frame of Process Improvement and Lean Six Sigma.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

The DCQM provides executive leadership and direct supervision over the following areas: Accreditation, Risk Management, External Peer Review, and Patient Safety. Works towards achievement of high quality, safety, and cost effective evidence based outcomes on a continual journey of a high reliability organization. Collaborates with both administrative and clinical services to monitor quality and safety within the service and medical center. Ensures processes are in place for continued accreditation readiness and participates in rounds to survey clinical departments. Functions as facilitator in implementing action plans and process improvement strategies at services and medical center for follow up to include regular progress reports. Reviews quality data for trends and early intervention. Applies clinical performance improvement methods, collects outcome data related to policy, procedure, and regulatory compliance and in collaboration with management, initiates performance improvement monitoring projects. Utilizes data and comparative analytical processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction, and compliance to patient care and regulatory standards. Major duties and responsibilities include, but are not limited to:

1. Provides executive input in the strategic planning, budget, mission, operational planning, and policy development for local and network efforts.
2. Utilizes current trends and relevant theories in an analytical framework to design/modify, implement, and measure integrated programs and activities to achieve clinical and administrative goals of the medical center and/or network. Evaluates outcomes against strategic priorities.
3. Demonstrates substantial and continuous responsibility for directing and managing an integrated program.
4. Consultant to medical center staff and greater community in areas of expertise.
5. Demonstrates expert practice that goes beyond the unit to encompass a program, an entire service, or across service lines and improves clinical outcomes.
6. Develops and implements strategies to address care quality problems for patients.
7. Develops/reviews Nursing Service/Medical Center Policies, procedures and standards as appropriate.
8. Demonstrates grade-appropriate, consistent critical thinking skills.

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more supplier’s facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractor’s processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractor’s quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

• Schedules inspection visits around adoptee availability and travels long distances to inspect multiple locations, which require significant driving Class A or B trucks and towing horse trailers.
• Ensures safe handling practices are followed while working with animals inside a facility, loading and unloading, and during all elements of transportation.
• Identifies animal health issues and directs adoptees in compliance with all animal health, welfare, and safety standards. Provides direction in proper nutrition, health, and overall care.
• Develops goals, objectives, strategies, and solutions to reconcile or resolve complex issues, conditions, and problems related to wild horse and burro programs.
• Prepares reports and summaries regarding program compliance, progress, animal welfare, facility management data, placement statistics, outreach, etc.
• Collects and analyzes data to inform management decisions, reporting requirements, and to evaluate program effectiveness.
• Presents facts to the public on all aspects of the Wild Horse and Burro Program from policy documents in a professional manner with clear verbal and written messaging.
• Collaborates with local communities, schools, advocacy groups, government agencies, stakeholders, and other organizations to educate the public about wild horse and burro management.

• Schedules inspection visits around adoptee availability and travels long distances to inspect multiple locations, which require significant driving Class A or B trucks and towing horse trailers.
• Ensures safe handling practices are followed while working with animals inside a facility, loading and unloading, and during all elements of transportation.
• Identifies animal health issues and directs adoptees in compliance with all animal health, welfare, and safety standards. Provides direction in proper nutrition, health, and overall care.
• Develops goals, objectives, strategies, and solutions to reconcile or resolve complex issues, conditions, and problems related to wild horse and burro programs.
• Prepares reports and summaries regarding program compliance, progress, animal welfare, facility management data, placement statistics, outreach, etc.
• Collects and analyzes data to inform management decisions, reporting requirements, and to evaluate program effectiveness.
• Presents facts to the public on all aspects of the Wild Horse and Burro Program from policy documents in a professional manner with clear verbal and written messaging.
• Collaborates with local communities, schools, advocacy groups, government agencies, stakeholders, and other organizations to educate the public about wild horse and burro management.

• You will interpret technical documents (e.g., sketches, schematics [electrical, hydraulic], shop repair orders, blue prints) to verify all repairs and maintenance are completed within schedule.
• You will inspect heavy mobile equipment to determine specific accuracies, sensitivity, and precise tolerances throughout the systems.
• You will identify deficiencies which prevent the safe operation of heavy mobile equipment.
• You will test functionality of heavy mobile equipment after all repairs are complete.
• You will confirm that equipment component's measurements are precise and fit correctly with connecting parts.

• If selected at the GS-09 level, duties will be performed in a developmental capacity.
• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more suppliers facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractors processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractors quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

• You will conduct On The Job Training (OJT) with student air traffic controllers, ensuring safe, proper application of service while instructing the students in techniques and procedures.
• You will coordinate and supervise the control of aircraft operating within Miramar's Class Bravo airspace and aircraft and vehicular traffic operating on runways, taxiways, and other designated areas of the airfield.
• You will determine the primary runway based upon published procedures, air traffic volume, airport surface condition, and prevailing weather.
• You will maintain continual operation of the airport movement surfaces to ensure pedestrian, vehicle, and aircraft compliance with operating rules.
• You will coordinate the arrival or departure instructions issued between the Control Tower, Radar Final Controller, or Arrival/Departure Controller.

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more suppliers facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractors processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractors quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

Performs personnel administration/management duties. Provides advice, counsel and instructions to staff on technical and administrative matters. Plans, directs and reviews the work of subordinates performing mine safety and health work and other inspections/support personnel in the work group. Coaches, mentors, and assists employees in the performance of work, with consideration of the difficulty of assignments and capabilities of employees. Distributes work assignments to ensure that workloads are balanced and that work is performed at prescribed intervals. Determines developmental training needs and promotes career development; assists employees in developing skills and knowledge to fully utilize individual talents. Evaluates performance of assigned employees. Observes work rules and regulations, employee relations matters and codes of conduct. Ensures that employees are kept informed of matters affecting employment. Advises field personnel on a full range of health and safety activities, and technical and administrative matters.

Reviews inspection program operations in the Field Office; Identifies and resolves problems or recommends adjustments to the inspection program; ensures Field Office inspection activities are in compliance with Agency policies; consults with other supervisors on work-related changes to enhance consistency in implementation of Agency policies, guidelines, and directives.

Independently conducts a wide variety of on-site safety and health inspections and investigations of mines, plants and related facilities. Prepares written reports of inspections and investigations, issuing citations and orders for violations found during examinations.

• You will enforce the range safety program and prepare and staff all installation range safety publications.
• You will read and interpret regulations and directives pertaining to range operations and activities, and develop, prepare, and revise local directives as required.
• You will develop solutions to range problems and prepare recommendations for change to higher headquarters, and advise and assist commanders and senior staff officers on all matters pertaining to the range training complex.
• You will review workload and inspect range activities as necessary to ensure compliance with policy established by this and higher headquarters.
• You will be responsible for the oversight of all range safety matters and overall supervision of range safety operations, while executing installation range safety and training programs.
• You will collect safety statements for all training accidents and incidents, and maintain records for all accidents occurring at base ranges or training facilities.
• You will provide VIP, special event and emergency vehicle escorts to ranges and training facilities.
• You will maintain and account for all vehicles, communication assets, and required equipment assigned to the Range Control Branch.
• You will Identify safety related range maintenance requirements for all ranges, training areas and training facilities.

These positions are located at Sequoia and Kings Canyon National Parks in the Division of Interpretation, Education and Partnerships, and are supervised by the parks' Transportation Specialist. These parks receive significant visitation (~1.7 million annually) and administratively are among the most complex units of the National Park Service. These parks include some 550 permanent and temporary federal employees as well as over 1,000 volunteers who provide a wide range of public service and support operations which are similar to operations more typically found in a municipal city. These are five major divisions, each of which is further subdivided into functional branches.

Duties:

• Monitors vehicular traffic levels against pedestrian traffic and controls intersections with regards to safety and smooth flow of vehicles.
• Monitors parking lots, directing vehicles including buses and recreational vehicles to appropriate parking stalls.
• Answers a variety of visitor questions.
• Explains regulations to park visitors and provides information and advice on park activities and cultural, historic, and/or natural resources history and location.
• Provides public orientation and explanations of current park events and informs visitors of potential safety hazards.
• Provides a wide range of services to visitors, including assistance with lost articles, lost parties, car trouble, and first aid (within parameters of current certification); and provides information about weather conditions, highway routes, park and concessioner facilities, and prices.
• Reports to supervisor and public use/recreation/traffic violations or individual visitor use problems or problematic trends, describes extend of problem and makes on the spot corrections whenever appropriate, reports names of witnesses and/or involved persons when possible. Anticipates traffic/parking management problems and suggestions to immediate supervisor.