Total 482 Quality Assurance / Control job vacancies in London, NW1 2BU

Compliance and Quality Assurance Manager for Regulated Service & Resources needed in East London

The rate is £36.05ph PAYE

This is a temporary role

The reference number is: RQ1398469

The successful candidate will be responsible for taking a proactive approach in overseeing Ofsted registration of supported accommodation providers as per The Supported Accommodation Regulation 2023 and quality assuring children’s placement/homes.

The role will monitor, and improving the standards of homes for children by undertaking quality assurance visits and ensuring accommodation providers we use are Ofsted Registered as per the above regulation and monitoring and improving the standards of homes for children and young people.

The post holder will ensure the highest quality of service delivery in terms of the care, support and health & safety within the homes our children reside in that meets Ofsted’s minimum quality standards.

The post holder will contribute in ensuring placement stability for children in our care, as well as ensuring all homes provider’s compliance documents and policies are gathered, reviewed and kept securely.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Supply Assurance Manager

Location: London

Contract: Temporary (2 month initial)

Rate: £32 Per Hour Umbrella (PAYE Inc. £28.69, PAYE Exc. £25.60)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prominent local authority in London for a dedicated and skilled Supply Assurance Manager. This role will focus on managing the local authority's supply chain assurance, financial systems, and complex data analytics to support high-level operational production. The successful candidate will play a pivotal role in driving strategic decision-making, identifying cost efficiencies, and ensuring compliance with regulatory and governance standards. As a key contributor to community wealth-building initiatives, this role also involves delivering training, insights, and reports across procurement and supply functions to promote best practices and align with the authority's progressive procurement strategy.

Main responsibilities

• Conduct and manage supply chain assurance, financial systems analysis, and analytics for high-level operational production. Oversee data-driven insights and complex supply maintenance activities, flagging any operational concerns in a business partner approach.
• Generate, analyse, and present key metrics, performance indicators, and reports across procurement, contracts, risk assessments, and spend analysis. Ensure data is accurate, secure, and accessible, leveraging digital tools to present user-friendly insights for organisational stakeholders.
• Track budgets, spending, and variances while identifying opportunities for cost reduction and efficiency improvements. Support strategic decision-making through financial appraisals, savings analysis, and total cost of ownership evaluations.
• Ensure adherence to regulatory, legislative, and governance standards in supply management. Maintain compliance with data protection, confidentiality, and community-focused initiatives.
• Design and deliver guidance, training, and presentations for users on procurement and supply functions. Tailor materials to ensure alignment with governance, audit requirements, and organizational policies, promoting best practices across the procurement field.

Candidate Requirements

• Relevant qualification at Ofqual Level 5 (e.g., HND or higher) or equivalent professional accreditation. Desirable qualifications include personnel or project management certification from CMI, ILM, APM, or similar.
• Proven experience in financial management and e-invoicing systems within a large organisation, with hands-on work in supply assurance, analytics, and fraud management.
• Advanced skills in data analysis, dashboard creation, and managing systems/databases to drive innovation and support corporate objectives.
• Demonstrated success in managing dispersed teams, delivering complex projects on time, and motivating staff to achieve performance targets.
• Strong ability to address and resolve complex issues diplomatically, ensuring policy implementation and effective communication with stakeholders.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

An opportunity has arisen for a Pest Control Technician to join a well-established company providing pest control services. This role offers excellent benefits and a competitive salary of £30,000 - £35,000.

As a Pest Control Technician, you will be providing pest control solutions for various client, ensuring high service standards.

What we are looking for:

- Previously worked as a Pest Control Technician, Foot Technician or in a similar role.

- BPCA Level 2 certification or equivalent in pest control.

- Strong written and verbal communication skills.

- An Advanced DBS check will be required for this role.

- Full UK driving licence.

What's on Offer:

- Competitive salary

- Company car

- Uniform and full expenses package.

- Full training and support through the BPCA CPD scheme.

- Health coverage and team development programmes.

This is a fantastic opportunity for a Pest Control Technician to advance their career in a supportive and growing organization.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Supply Assurance Manager needed in North London

The rate is £28.00ph PAYE

This is a temporary role

The reference number is: RQ1393530

The successful candidate will undertake day-to-day operational production management and upkeep supply assurance and insight work including financial systems, analytics and supply maintenance work of a more complex nature demonstrating your advanced level skills.

They should have the ability to operate processes and systems with a business partner approach, flagging concerns as necessary.

Activity will include, but is not limited to, commercial analysis and management information, demonstrating high level skills and creativity and imaginative thinking with proper consideration of governance, regulation and law across the breadth of specialist disciplines within the service and supporting the organisational need:

• Audit control lists, reports and actions, updating service management as needed
• Benchmarking and market research, presented and summarised qualitatively
• Business benefit realisation tracking and analysis
• Categorising, prioritising and assessing organisational needs, capabilities and gaps

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans. Actively participate in the delivery of the corporate agenda on the quality and safety agenda alongside the quadrumvirate working closely with the obstetric lead for quality and safety to ensure that processes within Womens and Childrens services align. Lead on the identification and implementation of the risk and governance strategy across the division. Ensure the triangulation of information from different data sources to support a robust approach to service development, continuous learning, and improvement. Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient Safety Strategy (National) which focuses on Human Factors Ergonomics (HFE), system and process service improvements. Assume the role as overall lead for the umbrella of governance requirements within maternity, linking with gynaecology and neonatal services to ensure a whole picture approach to governance. To ensure quality and safety is embedded within the clinical areas including the dissemination of risk, audit, learning from excellence complaints and trends are shared. Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance. Promote a Just, learning, and restorative culture. Participate in the Maternity Lead On-Call Rota.

Lecturer in Psychology
QA Higher Education London OR Birmingham OR Manchester
F2F and Online teaching - fulltime and sessional hours available
Are you an experienced Higher Education Lecturer in Psychology looking for a flexible contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our student's future ………come join us!
Your focus: As a Lecturer, you will be responsible for our students' progression and academic achievement up to level 7. Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting edge curriculum. Providing guidance and support to our students …….your knowledge, powering each students potential.
Bring your experience: Applicants should have suitable and relative experience in teaching the different strands of Psychology as well as having relevant qualifications and knowledge of the BPS. HEA membership would be a distinct advantage.
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

#highereducation
#lecturer
#psychology
#manchester
#birmingham
#masters
#phd

Street Works Inspector needed in North London

The rate is £27.00ph PAYE

This is a temporary role

The reference number is: RQ1389296

The successful candidate will carry out all types of Street Works inspection, including Category A, B, C, Section 74, Section 81, Defect inspections, and to uphold the councils network management duty to ensure disruption is kept to a minimum.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Administrator within out Student Support Team
QA Higher Education on campus at Northumbria University, London
Monday - Friday 9am- 5.30pm
Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector?
Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About the role: As Ask4Help Administrator you will work with a small team acting as the first point of contact for all Northumbria University, London students, handling a full range of student enquiries received (face-to-face and virtual) and referring to more specialist teams where appropriate.

Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!

NB very occasionally you will be required to work evenings and weekends for cover and during peak periods.
Bring your experience:
Good administration skills with attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines
Exceptional problem-solving skills with the ability to work on own initiative.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
#administration
#studentsupport
#london
#customerservice
#LifeAtQA
#highereducation
#administration

Energy Projects & Programmes Officer (PO2)

Description
We are seeking a dedicated and detail-oriented Street Works Inspector to join our dynamic team. In this critical role, you will be responsible for ensuring that the execution of street works complies with all relevant regulations and standards. You will be on the front lines, conducting inspections of construction sites, roadworks, and utility installations, and ensuring that they are carried out safely and efficiently. Your keen eye for detail will help identify potential hazards and compliance issues, enabling proactive measures to maintain the safety and integrity of public roadways. Working closely with contractors, municipal agencies, and the public, your role will be pivotal in resolving any issues that arise during inspections and ensuring that city standards are met. You will also play a key role in documentation and reporting, ensuring that all records of inspections and any identified issues are accurately maintained. This is an excellent opportunity for someone who is passionate about urban infrastructure and safety, and who thrives in a role that combines fieldwork with regulatory compliance and public service. If you have a commitment to excellence and a strong understanding of construction and public safety standards, we encourage you to apply and be a part of our mission to safely improve our community’s streets.

Responsibilities
Conduct regular inspections of street works to ensure compliance with regulations.
Assess the quality and safety of work performed by contractors and utility companies.
Identify and document any violations, hazards, or issues found during inspections.
Coordinate with local authorities and contractors to resolve compliance issues and implement corrections.
Maintain accurate records of inspections, findings, and communications with contractors and municipal agencies.
Prepare inspection reports and provide recommendations for improvements or corrective actions.
Monitor ongoing projects to ensure adherence to timelines and safety protocols.
Requirements
Proven experience in construction, civil engineering, or a related field.
Strong understanding of local roadwork regulations and safety standards.
Excellent observational and analytical skills to identify compliance issues.
Effective communication and interpersonal skills for coordination with various stakeholders.
Ability to work independently and manage time effectively in a field environment.
Proficient in using inspection tools and technology for data collection and reporting.
Relevant certifications in street works or inspection processes are a plus.

Hours Per Week: 35.00
Start Time: 08:00
End Time: 16:00
Pay Per Hour: £27.00
Location: Islington, North London

Should you wish to apply for this job opportunity, please send an up to date CV.

Vehicle Technician / MOT Tester
Location: Edgware
Hours: full Time
Salary: Up to £33000 basic salary, OTE £35000
Ref: OC18770

We have a new vacancy for a Vehicle Technician / MOT Tester for my client's main dealership in Edgware. Excellent opportunity for a Vehicle Technician / MOT Tester to join a high-performing team. This role suits a Vehicle Technician looking for a long-term role.

Company Benefits:
* 32 days annual holiday (includes 8 bank holiday days).
* Discounted servicing & parts across the Group.
* Annual staff social events.
* State of art working environment.
* Paperless environment, including electronic clocking, write-ups and resources.

Vehicle Technician / MOT Tester duties:
* Vehicle servicing & general maintenance and repairs

* Vehicle Diagnostics.
* Brakes, suspension, clutches.

MOT testing

Vehicle Technician / MOT Tester Requirements:
* Minimum 2 years experience in a busy workshop.
* You must be a level 3 Vehicle Technician or equivalent to (City and Guilds).
* Full UK Driving License.

Consultant - Yvonne Martin - Octane Recruitment
VTSTH

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Due to our continued growth, FM Conway is recruiting for a dynamic Fleet Compliance Manager to join our thriving Transport division. In this key role, you'll oversee the compliance of EU driver and vehicle tachograph regulations, covering our entire fleet across East and South London. This is a permanent, full-time position based from our Purley Oaks depot.

The duties of the Fleet Compliance Manager role will include:

- Reporting to the Senior Transport Manager regarding the levels of fleet compliance

- Managing the compliance of driver domestic hours regulations and road transport working time regulations

- Undertaking regular vehicle gate checks on company vehicles

- Improving regulations of compliance within the Transport division

- Making regular depot visits to manage the compliance of vehicle defect reporting

What skills and experience do you need?

The successful candidate will understand EU driver and tachograph regulations. You will have knowledge of UK driving legislation, traffic laws and will have experience in a transport related environment. A full UK driving license is required and knowledge of compliance for a large fleet of vehicles is desirable but not essential.

What benefits will you receive?

As our Fleet Compliance Manager we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, private healthcare, contributory pension scheme, life assurance and a wide range of shopping discounts though our Rewarding Great People platform. We also offer a range of health and well-being benefits including a 24-hour advice line and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport Division

FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway manufactures a comprehensive range of high-quality aggregates, asphalt and concrete products for use on the UK's highway network as well as for other construction and maintenance projects. To serve our clients we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery vehicle which include HGV’s and LGV’s. We are extremely proud of what our Transport division had achieved over the past 60 years, utilising our self-delivery model, with our own in-house teams and vehicles we ensure that road users can get back to the network with minimal delay or disruption.

So if you would like to Join our Family as our Fleet Compliance Manager then please click ‘apply’ today.

Closing Date: 16/11/2024

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

 At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

 We look forward to receiving your application!

Proud member of the Disability Confident employer scheme

Please review the attached Job Description and Person Specification for further details regarding this role.

JOB SUMMARY The Trust has embraced Quality Improvement (QI) as the overarching principle for the organisation and set its longer-term vision to provide the highest quality, best value healthcare for patients. The primary purpose of the QI Programme is to oversee the transformation of the culture of the Trust to one of continuous improvement. This will be delivered through participation of staff in the design, implementation, monitoring and evaluation of a large number of small and large-scale projects via a multi-year organisation-wide programme. The programme is a unique one for the organisation in terms of breadth, depth and timescale. The QI Project Officer will: Provide high quality administrative and project management support to the Quality Improvement Team to ensure smooth day to day delivery of key programmes of work Manage documentation and organisational knowledge systems on behalf of the Quality Improvement Team and where appropriate Lead on the organisation of delivery of specific projects with support from Improvement Advisors and the Head of QI Improve internal operational efficiency In addition, the post holder will occasionally be called upon to fulfil a range of other tasks to support the overall objectives of Quality Improvement within the Trust. Key Relationships: Director of Improvement QI Clinical Lead Head of Quality Improvement Departmental/Ward Managers/Team Leaders Matrons Business Intelligent Team Divisional Performance Team Patient Safety Specialists Patient and Public Involvement Team Quality Improvement professionals (internal and external to organisation) Please see the full job description for further details