Total 62 Quality Assurance / Control job vacancies in D02 Anson, Tanjong Pagar

An exciting opportunity as a Senior Commissioning Inspector awaits the successful candidate.

Responsibilities:

· To inspect the control of Commissioning Activities to be done by contractors through specific Commissioning Management Software.

· To support personnel to operate and update the Commissioning Management Software.

· To generate Progress Reports.

· To analyze Data Consistency.

· To follow up activities at construction sites.

· To establish contact with contractors’ personnel.

· To travel to Batam to control and manage computational tools for Singapore and Batam Scope.

Requirements

· Possess a Degree in Engineering (Automation/Instrumentation or Electronic or Software)

· Minimum 5 years of working experience in Commissioning Activities of Marine Industry

· Preferable to have experience in systems to control Commissioning Activities

· Preferable to have experience working on FPSO projects

· Preferable to have experience with Document Control

· Required Advanced Level in Office package, mainly Excel

· High proficiency in English language

Job Responsibilities:

• Lead and manage the planning, execution, and completion of diaphragm wall construction projects.
• Oversee the design, development, and approval of construction plans and technical specifications.
• Coordinate with consultants, subcontractors, and suppliers to ensure smooth project execution.
• Ensure on-site compliance with safety, health, environmental, and legal regulations.
• Monitor project progress, manage risks, and make necessary adjustments to stay on schedule.
• Manage the project budget, including cost control, procurement, and resource allocation.
• Prepare regular status reports on the project, covering schedule, financial performance, and risk management.
• Resolve any project-related issues, conflicts, and technical challenges.
• Communicate effectively with stakeholders to provide updates, address concerns, and ensure satisfaction.
• Ensure proper documentation and filing of all project-related activities and approvals.

Requirements:

• Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field
• At least 8 years of experience in construction project management, specifically diaphragm wall construction
• Proven experience in managing large-scale civil or infrastructure projects.
• Familiarity with local building regulations, as well as environmental and safety standards.
• Strong knowledge of diaphragm wall construction techniques and equipment.
• Proficient in project management software.
• Understanding of budgeting, cost control, and financial management for projects.
• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and stakeholder management capabilities.
• Ability to work under pressure and meet tight deadlines.
• Experience collaborating with government agencies or large infrastructure clients.
• Strong negotiation and conflict resolution skills.
• Willingness to travel to construction sites and work in both office and field environments.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Jon Description

• Maintain a high standard of internal quality control for fresh produce through efficient management of quality control.
• Ensure Quality Team conduct regular inspection as per approved specification.
• Ensure Inspector carry out inspection task in accordance to ISO/FSSC 22000 standards, HACCP & GMP requirements.
• Report to Head of Operations for overall production performances, any problems encountered and/or area of improvement.
• Conduct training and audit for Quality Assurance programs including the standard of quality required by the customer, 5S, GMP, Food Safety, hygiene etc.
• Ensure the team immediately report and submit the claims document when the arrival shipments do not meet the quality requirements.
• Ensure all employees follow the company’s SOP / procedures.
• Ensure new employees are well trained and follow procedures. To consistently providing training to existing employees toward increasing their job competency.
• To handle both customer complaints & supplier rejects and conduct investigation and make appropriate corrective measure timely.
• Liaise with authority and handle all food safety related audits.

Requirement :

• Minimum Diploma or equivalent education.
• 3-5 years working experience with track record in leading a team of 3-5.
• Trained in ISO/FSSC22000.
• Good leadership and supervisory skills.
• Good communication skills and able to work well with staff from all level.
• Able to work in fast-paced environment.
• Proficient in Microsoft office.
• Willing to work 5.5 days

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job responsibilities:

• Collaborate closely with stakeholders and project team to identify, analyze and review design needs and requirements for the estimation of testing scope and schedule.
• Develop and maintain software testing deliverables, such as test plans and functional test cases in accordance with requirements.
• Conduct functional test execution.
• Conduct defect management.
• Collect and report on testing progress.
• Adopt, execute and champion the compnay's software testing and quality assuance processes.
• Participate actively in various Agile ceremonies such as sprint planning, stand-up meetings, and sprint retrospectives.

Requirements:

• At least 5 years of relevant experience in software testing.
• Experience in Software Testing such as Automated test, Manual test, System Test, Integration Test and/or User Acceptance Test.
• Proficiency in TOSCA.
• Understanding of Software Development Life Cycle (SDLC) in Waterfall or Agile project.
• Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
• Ability to adapt to heavy workload in a fast-paced environment.
• Team management experience is a plus.

Job responsibilities:

• Collaborate closely with stakeholders and project team to identify, analyze and review design needs and requirements for the estimation of testing scope and schedule.
• Develop and maintain software testing deliverables, such as test plans and functional test cases in accordance with requirements.
• Conduct functional test execution.
• Conduct defect management.
• Collect and report on testing progress.
• Adopt, execute and champion the compnay's software testing and quality assuance processes.
• Participate actively in various Agile ceremonies such as sprint planning, stand-up meetings, and sprint retrospectives.

Requirements:

• 3-6 years of relevant experience in software testing.
• Experience in Software Testing, System Test, Integration Test and/or User Acceptance Test is a plus.
• Understanding of Software Development Life Cycle (SDLC) in Waterfall or Agile project.
• Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
• Ability to adapt to heavy workload in a fast-paced environment.

Key Responsibilities

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:
  • Track and monitor tech projects and initiatives to meet compliance requirements.
  • Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
  • Track and monitor incident reporting,including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
  • Participate in consultation and conduct gap analysis against new or revised requirements.
  • Assess and seek waiver approvals for deviations and risk treatment strategies.
  • Organise risk forums, including monitoring of action plans.
  • Coordinate and facilitate IT / cyber security audits.

o Track remediation plans to address audit findings.

o Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Recommend the re-engineering and streaming of processes to enhance effectiveness of controls implemented.
• Present management reporting to stakeholders, with analysis of data and trends, and recommend next steps.
• Enhance training and other materials in ICT risk management,document case studies and good practices.

What we are looking for

• At least 5 years relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.

EA License # 14C6941

My Client is a leading Brokerage Firm and we are looking for a Regulatory Compliance professional to join the team in Singapore. They are a global business and you will be given the opportunity to oversee all Regulatory Compliance related work and work with senior leaders in the Industry.

Responsibilities:

• Implement and spearhead new Regulatory Compliance framework within the business
• Identify Compliance gaps and implement framework to mitigate gaps and risks
• Ensure that policies are in line with Regulatory requirements and provide advisory to the business.
• Any other adhoc Regulatory Compliance duties across the Group level
• Maintain and build a Compliance culture in the firm

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Regulatory Compliance role – ideally from the Brokerage or Financial Services industry.
• Strong understanding of MAS regulations – SFA and FAA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

The Company

Our client is a leading global energy and integrated service company with a strong focus on sustainable development and long-term growth. Operating within the oil and gas industry, the company engages in the exploration, production, and trading of energy resources. Its presence in the market and commitment to ethical standards enable it to contribute significantly to the energy sector. The company emphasizes environmental responsibility, regulatory compliance, and adherence to industry best practices, ensuring a reliable and responsible approach to meeting global energy needs. They’re now seeking for a compliance team lead to report into a general counsel.

Responsibilities

• Develop, manage, and continuously enhance a comprehensive compliance program that effectively addresses compliance risks.
• Oversee and assess key compliance initiatives, providing regular updates and reports on status, actions taken, and effectiveness in mitigating risks.
• Partner proactively with internal departments and third parties to implement compliance processes and resolve compliance-related issues.
• Maintain and regularly update the compliance manual, ensuring it reflects current practices and regulatory requirements.
• Advise on the regulatory scope of business activities, including evaluating regulatory developments and industry standards to guide management and relevant departments on potential impacts.
• Manage the compliance training program, leading efforts to embed a strong compliance culture across the organization with ongoing training and awareness initiatives.
• Conduct scheduled and ad hoc compliance reporting both internally and externally, on a monthly, quarterly, or as-needed basis.
• Conduct internal investigations into compliance concerns as required, producing detailed investigation reports.
• Lead a team of three or more compliance professionals, providing guidance and support.
• Perform other compliance-related duties as required.

Requirements

• Bachelor’s degree in law, business, or a related field.
• Preferably minimum 10 years of experience in compliance, preferably within the oil & gas, manufacturing, or commodities trading sectors.
• Core expertise should include risk assessment, post-transaction monitoring and analysis, international sanctions and trade embargoes, anti-bribery and corruption, data privacy, anti-money laundering, and KYC programs.
• Strong familiarity with issues in trading operations and proven experience in issue resolution.
• Detail-oriented with solid analytical and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to build effective relationships.
• Excellent organizational and time management capabilities.
• Proficiency in English and Chinese, both written and spoken, to liaise regularly with the headquarters.

• Location: Gul Circle (working distance from MRT station)
• 5 days works (Monday - Friday)
• 2 shifts (AM: 8am-5pm, PM: 9pm to 6am)
• Basic + AWS + VB
• Must have hands on experiences in Faro Arm/ CMM

Main Objectives:
Reporting to the QA Supervisor, you will provide assistance in maintaining highest quality standard in gauge room activities and manufacturing processes meet technical specifications and Hunting quality program.

Responsibilities:

• Setting gauges and preparation /issuing of inspection sheets and gauging procedures
• Perform incoming check and verification of raw materials, customers supplied materials, sub-con operations and instruments:
  1. Dimensional verification
  2. Hardness check
  3. Mill Certificate Verification
  4. VTI
  5. Short term rental gauges
• Perform final check on finished parts and routers/documentation/inspection sheet ensuring compliance to licensor’s / customers’ requirements
• Conduct scheduled daily phosphate titration test and monthly coupon test
• Perform threading inserts verification
• To raise Non-Conformance / Incident Reports on discrepancy discovered
• To conduct internal process audit
• Responsible for maintaining the integrity of gauge room
• Responsible for ensuring work is carried out in accordance with documented procedures

Knowledge & Skills:

• Gauging and measuring instruments knowledge and skills
• Ability to work under pressure to tight deadlines
• Analytical and creative approach to problem solving
• Ability to communicate effectively on all levels with good management and leadership skills
• Ability to work under owns initiative with minimal supervision

Qualifications:

• Relevant Industrial Quality Training Certification
• GCE ‘O’ less than 3 passes or equivalent
• Min 18 – 24 months related experience within OCTG production environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets