Total 1,028 Quality Assurance / Control job vacancies in City of London, London, ec2v 6dn

Job description

FinXL IT Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.
We are seeking an Quality Assurance /IT Tester to join our team full time who will be working on-site in the CBD of Sydney. This role is working over a large data transformation project.
Salary will be between $80, and $100, per annum, depending on experience.
Responsibilities:

Assessing the quality of technical design documents in order to ensure timely, relevant and meaningful feedback
Conducting testing throughout the development process, identifying potential issues and reporting them back to development teams


... Click here to view more detail / apply for Quality Assurance / IT Tester

Are you ready to lead a dynamic team that will play a pivotal role in transforming risk management at the Reserve Bank of Australia?
We are seeking a visionary Deputy Head ? Business Oversight, Risk & Compliance , to join us in a strategic Line 2 role, overseeing the management of material risks in business areas across the Reserve Bank of Australia.
Reporting directly to the Chief Risk Officer (CRO), this newly created role is designed to enhance our management of material risks, strengthen risk culture, and ensure we stay ahead in an ever-evolving risk landscape.
Key Responsibilities:

Leadership: Lead and mentor a team of senior Line 2 risk class specialists, including experts in technology, cyber, financial, model, resilience, and people risks, to drive consistency in risk management across the RBA.
Strategic Oversight: Work with the CRO and Deputy Head ? Strategy & Operations,
... Click here to view more detail / apply for Deputy Head ? Business Oversight, Risk & Compliance

See yourself in the team:




The Business Institutional and Market Operations Chief Controls Office (BIMO CCO) is a first line of defence function that provides comprehensive and integrated risk services in support of the Business & Institutional Market Operations (BIMO).  The value proposition of BIMO CCO is to provide skilled, practical and efficient risk management to support the COO in the delivery of excellent business and customer outcomes.
The BIMO CCO function delivers effective business and customer outcomes through the following risk services:

Implementation and adherence to the Operational and Compliance Risk Management Frameworks.
Specialist advice, consultation and services to support the business in identifying, monitoring and managing its respective risks and controls.
Build and embedment of strong risk capability and culture across the Chief Operating Office.
Risk governance and reporting.
Risk in Change assessment in support of




... Click here to view more detail / apply for Manager Risk and Control Enablement

Do work that matters: Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million personal and small business customers. We offer market-leading products and services, supported by some of the world?s best systems and processes.
See yourself in our Team: The Controls and Customer Outcomes (CCO) team resides within the Retail Bank. CCO?s purpose is to drive sustainable enhancements to business practices and processes that deliver better outcomes for our customers, shareholders, and the community.  We do this through our four strategic pillars of inspire , lead , innovate and execute for the business (RBS) we support. The Control Automation & Assurance team is responsible for ensuring that strong system controls are in place and related business decisions are well informed, timely and socialised. The team, supporting RBS, is responsible for driving control automation, optimizing ... Click here to view more detail / apply for Senior Analyst, Controls Assurance

Trilateral Research is recruiting for a Senior Air Quality Analyst to join our Innovation & Research team within the United Kingdom.



The Senior Air Quality Analyst is responsible for supporting the development of research, insights, and innovations in the areas of ethical AI (Artificial Intelligence), air pollution, environment, and health on behalf of Trilateral Research.



This role will be a thought leader and participate in/lead multiple projects on behalf of Trilateral in addition to representing our offering externally, including business development. In collaboration with peers, this position provides direction and supports the development of innovation and research projects related to air quality and net zero.


Key responsibilities include but not limited to:

Sales & Networking

Drive business development efforts and develop key client accounts and relationships to support cross-selling activities, both internally and externally, e.g., with Microsoft and AWS.
Represent Trilateral in related networks, events, conferences, working groups and activities that allow for the demonstration of expertise, building a respective and recognisable brand towards target markets.
Liaise with marketing to support and nurture appropriate marketing efforts to develop brand awareness across target markets.


Subject Matter Expertise within Product Development & Innovation

Provide subject matter expertise to support product development and innovation efforts in a sociotechnical manner that has a tangible impact for clients.
Provide subject matter expertise to support delivery of sociotech insights to clients in specific projects as appropriate, ensuring high quality insights and impact.


Contract & Project Management 

Plan and supervise all aspects of projects, from inception to execution, ensuring that objectives are carried out on time and within budget.
Lead project management, administration, and quality assurance tasks across specified projects, working with colleagues as appropriate to deliver these.
Execute contract management activities for specified projects.
Support regular catch-up calls/meetings with clients.


Team & Department Collaboration

Work collaboratively with other members of the team and cross-teams to ensure efficient and excellent delivery of activities.
Participate in scrums, meetings and other project or team related activities as required.
Build strategic relationships with key business and technical representatives internally to leverage best use of expertise externally.


Thought Leadership

Display thought leadership in an ongoing manner through publication, popular press, and related events.


Required education and experience

Essential:

Minimum 5 years of related experience and a publication record in a relevant environmental or public health field.
Relevant professional experience in air quality, including experience of analysing air pollution data with a focus on human impact (health, economic or experiential).
Existing network in relevant space to support the uptake of our offering.


Desirable:

PhD qualification in related subject matter area. 


Professional knowledge and technical skills

Essential:

Good time-management and organisational skills.
Evidence of project management skills (planning, risk mitigation, monitoring, and evaluation).
Ability to lead a team to execute high quality standards, within budget and on-time.
Problem-solving and analytical capabilities, combined with an ability to carefully follow instructions and processes to tight deadlines.
Attention to detail and a demonstrable ability to plan and engage in foresight activities and execute against a strategy.




Interpersonal skills

Essential:

Excellent listening and collaboration skills.
Excellent verbal, written and presentation skills.
Evidence of strong relationship management and ability to build trust in internal and external working relationships.
Solutions mindset.




What else do I need to know?

Location: This position is open to candidates based in the United Kingdom.

Contract type: Permanent employment contract.

Start date: ASAP.

Salary: Commensurate with experience.

Hours: Full-time.

Our compensation package includes: Competitive salary, enhanced holiday entitlement increasing with service, company sick pay and family friendly pay, flexible working hours, remote working/working from home options, enhanced pension scheme based on service, continuous career development.



Please note that the closing date for applications is the 11th of November 2024 at 5pm GMT. Our hiring team will be continuously reviewing applications as they are submitted. We receive a high volume of applications, and we will only be able to progress applicants that meet all the essential requirements listed in this description.





How to apply?

Please submit your CV and complete all application questions listed, to have your application considered. References will be required prior to appointment and candidates must be eligible to work in the country the role requires.



We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We are a Disability Confident committed and Living Wage employer.



At Trilateral Research, we value privacy and data protection rights. We have a longstanding data protection culture and promote robust ethical standards in data management and research ethics. Please read our Recruitment Privacy Notice in relation to our recruitment activities before submitting your application to work with us.

Proud member of the Disability Confident employer scheme

Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. For an informal discussion please contact Sophie Kane, Learning Response Lead via emailSophiekane@nhs.net If you currently hold a permanent position and wish to return to it after the fixed term ends, please discuss this with your employer before submitting your application.

Ensure the planning and organisation of screening interventions and sub-regional/regional meetings are effective and meet the requirements of stakeholders. This will involve coordination of professional and clinical advisors and large regional groups. Support senior QA staff in the management of communications with the organisations and professionals, within and outside of the QA intervention process. Support the delivery and evaluation of education and training to stakeholders including professional and clinical advisors and team members Review action plans and ensure that programmes that are failing to progress are identified and appropriate action taken, ensuring escalation of issues where necessary Support programmes post intervention to ensure that programmes can implement action plans Assist the QA Senior Advisors/Advisors in the planning of the annual work plan and scheduling of QA interventions and events. Propose and develop systems of quality management in the screening programmes. Ensure up-to-date knowledge and understanding of current and proposed future developments within screening programmes. Support the collection and analysis of complex data from local screening programmes including KPIs and annual report returns. Undertake regular review of the data with the support of data analysts and feedback to programmes in an agreed and consistent manner. Support work to improve data quality in local programmes Assist with the co-ordination and facilitation of the monitoring and performance of local screening practice against agreed standards. Coordinate the validation of statistical reports produced by local screening programmes and feedback any problems to appropriate regional and national organisations under the direction of the QA Manager/Deputy Manager Recommend and undertake further analysis on data for QA and audit purposes. Assist the QA Senior Advisors/Advisors with the management and analysis of statutory returns, audit data and screening QA data. Ensure accurate and complete statutory returns are made to the Department of Health and the dissemination of relevant information to all relevant parties concerned. Create and develop reports, spreadsheets and databases for the presentation of results and surveys to key stakeholders. Triage, escalate and manage screening incidents for your region. Provide advice and support in the case of screening incidents ensuring the safety of patients. Ensure that any SI or complex/high risk incidents are escalated as appropriate Provide advice on unexpected events/adverse incidents occurring within screening programmes and recognize the level of importance and sensitivity of such situations. Refer on to more senior staff or Professional Clinical Advisors as necessary. Ensure that there is cross cover and resilience in the screening programme and support the SQAS team in maintaining the schedule of interventions, locality educational activities and workflows. Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the applicationYou can find further details about the job, in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Welfare Advisor to Students within Higher Education
Hybrid working 3 days on campus + 2 days working from home.
Monday - Friday 9-5.30pm & 9.30pm-6pm
London, Fulltime & Permanent Role

Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
Our role is Monday to Friday business hours

Here's a flavour of what's involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including
one-to-one appointments, workshops and events, accommodation advice and support, funding/financial advice and student health advice (all advice to be within specified policies), learning support and disability support.
To assist the safeguarding team by completing risk assessments and delivering training to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service for students in immediate.
distress.

Bring your experience:
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke.
concern and risk & duty of care e.g. mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding Essential.
You will have a proven track record of developing and/or implementing inclusive.
policy and practice in an organisational context. Desirable
Experience in working in Higher Education Desirable
Developing & embedding good practice into service delivery Essential
Up to date knowledge and experience of inclusion, disability and diversity legislation and frameworks Desirable


#welfare
#studentsupport
#london
#highereducation
#mentalhealth

A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!

We are looking for a band 7 Patient Safety and Compliance Co-ordinator to join our team for a fixed term of 12 months. This post will sit within the Trust patient safety team within the Quality Governance department. The team is part of the corporate team of the Trust with a main aim of coordinating functions that relate to quality governance and patient safety.

This is a new role within one of the largest acute care provider organisations in the NHS. The Patient Safety and Compliance co-ordinator role will support the Patient Safety Learning Response Lead to provide Trust-wide oversight of all types of patient safety learning responses as part of the Trust’s annually agreed Patient Safety Incident Response Plan (PSIRP). The successful candidate will be overseeing and monitoring the implementation of safety alerts and will work closely with the Compliance and Safety Lead to support the preparation and coordination of inspections and reviews carried out by the Care Quality Commission and other external agencies.





The key purpose of this role will include but not limited to:





• Collation and presentation of safety performance, analysis of themes and trends



• Find innovative ways of supporting the organisation to learn from incidents and other safety related intelligence



• Development and delivery of training relating to patient safety and compliance



• Liaise and coordinate CQC inspections or visits, development of CQC compliance tools, collation and quality assurance of the information provided



• Oversight and co-ordination of patient safety alerts



• Reviewing all safety related information to gain better understanding of safety of care within the Trust



We are looking for a motivated individual with recent experience of safety investigations, good knowledge of PSIRF and CQC regulatory compliance framework, and experience in the safety and quality governance environment with an emphasis on patient safety, compliance, assurance and clinical risk.





Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months.”

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

For an informal discussion please contact Sophie Kane, Learning Response Lead via email Sophiekane@nhs.net

If you currently hold a permanent position and wish to return to it after the fixed term ends, please discuss this with your employer before submitting your application.


This advert closes on Thursday 17 Oct 2024

Are you passionate about delivering the highest standards of quality in clinical trials?


Contribute to groundbreaking cancer research that improves outcomes and quality of life for the patient
Part-Time, open to 3 to 4 days work per week.
Flexible working arrangement - can be based in Sydney or Melbourne
Join a Leading Gynaecological Cancer Research Organization, committed and working tirelessly to develop groundbreaking treatments and improve the quality of life for patients.
They are a growing cancer trial collaborative group that accelerated their team growth over the last 4 years and has been working closely with over members across the life science industries with a vision to make a difference in advancing research that has the potential to transform the lives of patients with gynaecological, ovarian cancer.
We are seeking a dedicated Clinical Research Quality Assurance Lead to join this peak national gynaecological cancer research organization ... Click here to view more detail / apply for Clinical Research Quality Assurance Lead

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Perempuan
• Lulusan SMA/K/sederajat (D3 dan S1 diperbolehkan untuk melamar)
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Memiliki jiwa melayani
• Mampu berkomunikasi dengan baik
• Berpenampilan rapi dan bersih

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Perempuan
• Lulusan SMA/K/sederajat (D3 dan S1 diperbolehkan untuk melamar)
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Memiliki jiwa melayani
• Mampu berkomunikasi dengan baik
• Berpenampilan rapi dan bersih

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Our clint based in WA is looking for a solids control technician to oversee the operation, utilization, maintenance, repair, and troubleshooting of our clients equipment on either onshore or offshore locations. This is a rotational rig based or worksite position. The position holder maintains a close working relationship with all managers and supervisors within the client’s organization.

PRIMARY RESPONSIBILITIES

• Operation and maintenance of the following solids control equipment:
? Centrifuges,
? Cuttings Dryers,
? Centrifugal and Positive displacement Pumps,
? Dewatering Systems,
? Filtration Equipment,
? Electronic control packages,
? Screw conveyors (augers),
? Cuttings skips and skip filling activities,
? Mud Coolers,
? Vacuums and other clean up equipment

• Ensures highest standards of HSE,
• Perform Operations in a manner that assists the organization in meeting our safety, operational, and sales goals.
• Encourage the use of our equipment daily to maximize personnel and equipment utilization,
• Use of retort testing equipment for analysis and reporting on solid and fluid waste streams,
• Manage Inventory of equipment, spares, tools and all supplied items on the location
and coordinate this inventory with the logistical team.
• Ensure service quality is continually enhanced. Set a high standard in Safety, Operations, Maintenance and repair, and efficient use of resources to ensure that the customer is satisfied with the value that our
equipment and people bring to their operation.


REQUIRED
• Mechanical or electrical service trained including trade qualification
• Sound knowledge of MS Office products such as Excel, Word, and Outlook and Insphire (or other)
• 2 years minimumworking in a similar role
bility to work in a dynamic and changeable environment effectively, with minimum supervision
• Ability to work effectively in cross functional team environment
• Demonstrated commitment to quality and ability to prioritise work and meet deadlines and teamwork
• Demonstrated initiative and self-motivation
• Demonstrate commitment to company values
• Valid driver’s license
• Sound attention to detail, accuracy and ability to be discreet with information and records

Risk & Compliance Analyst
Trusted by its members, Gateway aims to be a challenger to the major banks in an increasingly competitive financial services market. Having transitioned to a mutual bank, we work tirelessly to provide a unique customer value proposition.

An outstanding fulltime opportunity has arisen for a motivated Risk and Compliance Analyst. This role provides vital support to the business in helping to maintain and support the team in various compliance functions such as developing, implementing and monitoring policies and procedures, maintenance of contracts and other registers and completion of second-line reviews for AML/CTF enhanced due diligence. The primary focus of this role is to play a critical role in maintaining compliance and risk standards across various critical operations of the bank.

About the Role
Working within our Risk and Governance division, and reporting to the Senior Manager Credit & Operational Risk, some of your responsibilities would include:
• Risk and Compliance Support: Provide critical support in maintaining risk & compliance procedures, ensuring alignment with company policies and regulatory standards.
• Fraud & Scam Management: Oversee and conduct comprehensive quality assurance procedures on handling and reporting of fraud and scam incidents as well as managing anti-scam systems such as transaction monitoring tools.
• Regulatory & Compliance Training: Conduct second-line reviews of AML/CTF compliance programs and ensure staff training is aligned with industry and regulatory standards.
• Operational Assistance: Assist the operations team during periods of staff shortages, ensuring continuity and smooth functioning of essential banking operations.
• Executive-level Reporting: Prepare reports and draft minutes of the meeting for the Executive Risk and Compliance Committee attended by senior management, this will be subsequently reported to the Risk Committee, comprising of board members.
• Vendor Management: Participate in second-line reviews of vendor management activities, ensuring vendor operations align with the bank’s risk framework and compliance standards.
• High-Level Industry Involvement: Actively participate in industry events of the mutual banking industry contributing to discussions on fraud and risk management.
• Risk and Compliance Reporting: Assist in preparing risk and compliance reports, including proposals and recommendations to the Executive Risk and Compliance Committee and Risk Committee.
• Risk Appetite Statement Reporting: Conduct data analysis on monthly loan settled report and overall loan portfolio report to update the Risk appetite statement reporting subsequently reported to APRA to ensure regulatory compliance.
• Systems Analysis: Assist with testing, analysis and evaluation of business systems, particularly regarding lending serviceability and loan origination, to ensure compliance with internal and external requirements.
• Risk & Compliance Projects: Actively engage in risk and compliance projects, offering insights on system improvements and process enhancements to ensure project success.
• Policy and Procedure Development: Review, draft and update operational procedures and policies, contributing to improvement in business processes, stakeholder satisfaction and regulatory compliance.
• Dispute Resolution and AFCA complaints: Handle disputes through the internal dispute resolution process and manage AFCA complaints, ensuring resolution in line with compliance requirements.
• Prudential Standards and Regulatory Guides: Staying updated with various prudential standards and regulatory guides and other regulatory frameworks. Incorporating any changes to internal policies and procedures.

About You
To be successful in this role, your experience and qualifications would be:
• Bachelor' or higher degree in Risk Management or Banking and finance.
• 3+ years of experience in the banking sector, with a minimum of 1.5 years spent working in Risk and Compliance.
• Advanced knowledge or Industry certifications in operational banking procedures.

Your technical skills would be:
• Expertise in drafting and reviewing compliance policies and operational procedures, ensuring alignment with regulatory standards and Gateway’s internal policies
• Strong proficiency in AML/CTF compliance, including conducting second-line reviews for high-risk entities and suspicious transaction reports.
• Ability to analyse fraud and scam incidents, develop reports and implement effective fraud management systems to mitigate risks.
• Experience in handling internal dispute resolution cases and managing AFCA complaints.
• Knowledge of regulatory reporting processes, including extracting and compiling data for Board level reporting.
• Risk assessment expertise, with a focus on conducting comprehensive risk evaluations of high-risk entities and assessing operational vulnerabilities.
• Proficient in process mapping and developing risk tolerances for various banking operations for sound risk management.
• Expertise in managing vendor compliance reviews, ensuring third-party operations align with contractual obligations and regulatory standards.
• Skilled in UAT testing for both lending and non-lending systems, ensuring system functionality and compliance with operational requirements.
• Strong knowledge of ServiceNow or other project management tools to streamline risk and compliance activities.
• Proficient in Core Banking systems, GRC products such as Drova, ensuring seamless integration and compliance with risk frameworks.
• Strong technical documentation skills, capable of preparing clear and comprehensive reports for internal stakeholders, regulators and external auditors.
• Skilled in financial investigation, such as tax reconciliation and handling of member disputes withing the framework of banking regulations.
• Experience with LMS systems, including assigning and managing training for employees as per staff training matrix and scheduled requirements.
• Familiarity with payment infrastructure, including understanding how payment systems operate, handling complex payment disputes and determining liabilities as per ePayments code.
• Proficient with Microsoft suite such as Excel, PowerPoint, Visio etc. along with strong data analysis skills including knowledge of VBA, ensuring efficient and effective data management.

About Our Values
Gateway’s values are:
• Do the right thing
• Passion
• Stumble don’t fall
• “Small up” do more with less
• Not ‘work’ but making a difference

We hope that prospective employees will connect with all of our values but in particular for this role, we hope that you will relate to the value “Do the right thing”. In an environment such as ours, we need to demonstrate high levels of diligence and thoroughness in all our practices.
As a Gateway employee, we want you to feel comfortable to be “you” with whatever unique qualities that entails. Embracing our differences helps us to create a culture that is supportive and fun. We encourage and support you to actively pursue growth and learning – we don’t stop training once we are on the team!

We also hope that you will engage with our purpose “Pocket and Planet” through which we support environmental goals that reduce consumption and go hand-in-hand with improving financial literacy and our member’s wealth.

What does Gateway offer?
For our part, we offer an excellent working environment, investment in training and career development programs, competitive remuneration and other benefits. As a guide the base salary range for this role is expected to be $75-80,000 per annum.

You would be working in our stylish office in the Sydney CBD, which is located close to transport and the QVB shopping district. Once you have completed your training you will have the option to work from home 1-2 days per week.

Our screening process will include interviews and a mixture of online screening and assessment tools.

What we expect of you, day to day

In this role you will be primarily responsible for assisting implementation and ongoing monitoring of adherence with compliance controls associated with the regulatory compliance obligations of Visa Payment Limited. Primary focus is on (but not limited to) Payment Services Regulations, Wire Transfer Regulations, Bribery Act, Criminal Finances Act and their application.

• Testing controls that are being performed by wider business first line teams as well as compliance teams.
• Assisting with enhancing First Line of Defence (FLOD) and Monitoring Frameworks to ensure compliance with regulatory requirements.

• Monitoring that risks are being adequately managed.
• Monitoring performance and consistencies across the function and feeding back to the Manager and/or Senior Manager.
• Acting as a catalyst for change and improvement in testing.
• Supporting on regulatory compliance reporting.
• Contributing to design, implementation, and on-going reviews (as necessary) of regulatory compliance.
• Contributing to the creation of new monitoring processes, process maps and documenting new procedures where necessary.
• Assisting with formulation of management information and regular reporting, including but not limited to, local dashboard and metric reporting on compliance findings and progress with projects.
• Contributing to the continuous promotion of a strong culture of compliance, including assisting with  delivery of any necessary training and communications.
• Contributing towards the ongoing development  of effective relationships between all relevant Visa Payments teams and their relevant counterparts within the wider Visa organisation

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.