Total 19 Manager level Quality Assurance / Control job vacancies in Home based / Remote, EC4Y 8EN

The PumpHouse, Kununurra's premier waterfront restaurant showcasing the region’s best views and produce, is seeking to appoint a highly competent and experienced Restaurant Manager to join our team in January 2025.

Kununurra is the gateway to the East Kimberley, WA surrounded by breathtaking scenery, rock formations, and waterways. This established town with a population of close to 8,000 has a major supermarket, restaurants, primary and secondary, Tafe, medical centres and hospital and an outdoor drive-in theatre. Kununurra is conveniently linked by air to Darwin, Broome and Perth.
The Pumphouse is part of the HMC group of businesses which includes Nexus Airlines, Aviair, HeliSpirit, Freshwater East Kimberley Apartments and Bungle Bungle Savannah Lodge.

About the role
Key duties and responsibilities include:
Collaborate with the General Manager on the development of the business strategy.
Develop and execute strategies to drive revenue growth and increase profitability.
Prepare budgets and regular reporting.
Work closely with the Head Chef to prepare menu concepts that align with the business strategy.
Oversee and participate in the recruitment, training and management of all restaurant employees.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Assist in the development of operational procedures to ensure consistent levels of customer service.
Ensure the restaurant complies with all Safety, HR and other regulatory requirements.
A passion for delivering exceptional customer services and ability when required to handle customer complaints and feedback and action appropriately.

About You
A minimum of 4 years management experience in a full service a la carte establishment.
Demonstrated experience applying strategies resulting in the operation of a profitable restaurant.
Ability to assume full responsibility of restaurant (front and back of house) operations and work with limited supervision and guidance.
Self-motivated with a positive outlook and ability to solve problems on your feet.
Be a confident leader that can foster a supportive and fun workplace, motivate employees to achieve their best and delegate with confidence.
Hold a current Approved Managers Licence.
Hold a current ‘C’ Class Driver’s Licence.
Be confident in the use of MS Office Suite and POS Systems.

What we offer
The PumpHouse Kununurra aims to provide all our employees with a positive and rewarding work environment, with opportunities to learn and grow.
In addition, we offer:
Subsidised accommodation
Salary sacrifice / salary packaging benefits available
A friendly and positive team environment
Opportunities to explore Kununurra and surrounds and take advantage of staff discounts across other HMC group businesses.

How to Apply
If you think that this is the right role for you, please submit a cover letter addressing your suitability for the position and a current CV to careers@hmconsolidated.com.au.

Please be advised only shortlisted applicants will be contacted. No agency applications will be accepted at this time.

The PumpHouse, Kununurra's premier waterfront restaurant showcasing the region’s best views and produce, is seeking to appoint a highly competent and experienced Head Chef. Constructed in 1961 with the inception of the Kununurra township, The PumpHouse was once an integral part of the Ord River Irrigation Scheme. Now heritage-listed, the building was repurposed in 2008 to offer a waterfront restaurant showcasing the region’s best views and produce.

Kununurra is the gateway to the East Kimberley, WA surrounded by breathtaking scenery, rock formations, and waterways. This established town with a population of close to 8,000 has a major supermarket, restaurants, primary and secondary, Tafe, medical centres and hospital and an outdoor drive-in theatre. Kununurra is conveniently linked by air to Darwin, Broome and Perth.

The Pumphouse is part of the HMC group of businesses which includes Nexus Airlines, Aviair, HeliSpirit, Freshwater East Kimberley Apartments, Bungle Bungle Savannah Lodge and Bungle Bungle Guided Tours.

The Head Chef will report directly to the Restaurant Manager and will be responsible for delivering high quality and creative cuisine that showcases the personality and produce of the region.

Your duties and responsibilities will include but not be limited to the following:


• Manage kitchen function ensuring compliance with Standard Operating Procedures, company culture, and optimum kitchen management to achieve higher customer satisfaction and net revenue.
• Working with the Restaurant Manager develop enticing a la carte menus that incorporate local, fresh, seasonal and native Australian produce, that caters to a range of dietary requirements and preferences.
• Contribute to the development and maintenance of a Standard Operating Procedures (SOP) manual, and other operational management plans as requested.
• Foster positive relationships and collaborate with group colleagues and management to meet business needs and achieve best practice outcomes.
• Ensure compliance with relevant legislative and company requirements.
• Deliver kitchen operations in-line with budget with a goal of meeting or exceeding targets.
• Approve relevant invoices and respond to queries in relation to kitchen financial operations.
• Induct, train, lead and motivate kitchen personnel. Prepare kitchen rosters in accordance with Hospitality Award, approve timesheets and leave ensuring adequate coverage.


About You

• Commercial cookery trade qualifications, and/ or a minimum of 4 years Head Chef or Senior Sous Chef experience in a full service, high volume a la carte establishment.
• Experience with menu development and cost analysis.
• A sound understanding of the Award requirements around rostering, meal breaks.
• Self-motivated with a positive outlook and ability to foster a strong, collaborative team culture.
• Safety first mindset with a strong working knowledge of the Food Safety Act, and awareness of Safety Management Systems.
• Experience in delivering training and leading a team to excel.
• Own transport and current “C” Class Driver’s Licence.
• Adaptable to change and ability to meet the dynamic needs of a full service kitchen operation.

The successful candidate will need to complete a satisfactory national police check, drug and alcohol test prior to commencement.

What we Offer You

• An opportunity to make your mark in a well-known, yet reinvigorated restaurant within an award-winning tourism and hospitality company
• An attractive salary
• Accommodation assistance
• Personal development opportunities to grow in a diverse, inclusive company
• A great team environment
• Salary Sacrifice / salary packaging benefits

How to Apply

To apply, please submit a cover letter and resume outlining your relevant qualifications and experience.
Only shortlisted applicants will be contacted.

JMD is located at Western Australia. It provides professional and reliable cleaning solutions to all clients around the area.

The business is looking for a full-time Cleaners, Receptionist, Car detailer, Accountant / office manager, Security Officers and Guards nec and Pest Control Technician to join our friendly team. All the position requires minimum 2 years of experience and annual salary is between $65,000 to $80,000. The salary will vary as per the candidates exp & occupation.

Duties for Cleaner

Vacuuming, mopping, dusting and sanitising surfaces; Selecting and utilising appropriate cleaning agents to remove stains from surfaces; Applying soil-repellent chemicals and deodorisers to surfaces to remove odours; Reordering cleaning supplies as needed;
The duties of receptionist is listed as follows:

Greeting visitors. Handling queries and complaints via phone, email and general correspondence. Transferring calls as necessary. Taking and ensuring messages are passed to the appropriate staff member in time.
Duties for Car dealers

Managing inventory, providing customer service, assisting with financing options, and handling trade-ins. conduct vehicle demonstrations, maintain compliance with regulations, and implement marketing strategies to attract buyers. Additionally, effective communication skills are essential for negotiating sales and fostering long-term relationships with customers.

Duties for accountant & Office Manager

Preparing and analysing financial statements, managing budgets, and overseeing tax compliance. maintain financial ledgers, perform audits, and provide insights into financial performance to help guide business decisions. Additionally, ensure adherence to regulations and standards, and may offer advice on cost reduction and efficiency improvements. Strong analytical skills and attention to detail.

Duties for Office Manager are to overseeing administrative staff, managing office supplies and resources, coordinating communication within the team, and maintaining organization of records and documents. handle scheduling, support budgeting and financial tasks, and implement office policies and procedures.

Duties for Security Officers and Guards nec

Maintaining a safe environment by monitoring premises, preventing theft, and ensuring compliance with safety protocols. Patrolling assigned areas, checking identification, responding to incidents, and reporting suspicious activities. enforce rules and regulations, assist in emergencies, and may provide customer service to enhance safety awareness among staff and visitors. Strong observational skills and quick decision-making abilities are essential for this role.

Duties for Pest control technicians

inspecting areas for signs of pests, applying treatments and pesticides, educating clients on prevention methods, and maintaining detailed records of services performed. ensure compliance with safety regulations and may provide recommendations for structural repairs to minimize future infestations. Strong problem-solving skills and attention to detail are essential in this role.

If any of the above role is in your interest, Kindly apply now !!

About The Company
Childrens Quality Assurance Manager
Reporting To: Group Quality Assurance & Inspection Manager

Location: National
At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide safe and stimulating environments for adults and young people that allows choice and control towards independence.
To ensure the highest standards of quality in the provision of care and support for adults and young people, the Quality Manager will oversee the implementation of quality assurance processes, ensure compliance with relevant regulations, and lead initiatives for continuous improvement in service delivery.
To work alongside the Interim Group Quality Assurance and Inspection Manager, in providing robust monitoring and governance systems in ensuring that Salutem locations comply as a minimum to quality performance key indicators and exceed regulatory requirements and support identified locations on a journey towards Outstanding.

- Ensuring there is a consistent approach to best practice in the provision of identified outcomes and as a minimum ensuring all locations are ‘inspection ready’.
- Ensure compliance with local, national, and international regulations and standards, such as those set by the Care Quality Commission (CQC) or equivalent bodies.
- Conduct regular audits, assessments, and inspections of locations, identifying areas for improvement and ensuring corrective actions are taken.
- To drive and ensure quality initiatives and improvements at a national and regional levels to assist locations to achieve outstanding and excellence in performance outcomes.
- Monitor the quality of care provided, conducting regular observations and audits to ensure compliance with standards and to identify training needs.
- To provide support and information to senior and registered managers to enable effective responses to regulatory reports.
- To develop and maintain effective working relationships with external local compliance managers and inspectors that ensures effective and regular communication.
- To work closely with the shared service teams to ensure a consistent and robust approach to achieving best practice.
- To undertake quality assurance assessments and inspections in line with the Salutem Assessment Framework.
- Monitor incidents, complaints, and safeguarding concerns, ensuring they are investigated promptly and effectively.
- To keep abreast of landscape regulatory (CQC, Ofsted, CIW and Estyn) changes working collaboratively with colleagues to meet maintain compliance.

Location: National remit for all divisions
Hours: 40 hours a week

About The Role
Work Alongside the Interim Group Quality Assurance and Inspection Manager, set quality improvement objectives and recommendations for the company that are bench marked against all legal frameworks and external and internal accepted standards, research and good practice and track and report this progress against clear targets. Undertaking internal regulatory compliance inspections in agreement with the Interim Group Quality Assurance and Inspection Manager and ensure that annual program of inspections is achieved and that responses to significant events or locations that have characteristics of under performing are inspected and supported.

- Promote and implement person-centered planning, ensuring that care plans are tailored to the individual needs, preferences, and aspirations of individuals we support.
- Monitor the effectiveness of person-centered plans, making adjustments as necessary to improve outcomes for individuals we support.
- Provide day-to-day leadership and guidance to staff, ensuring that they deliver high-quality, person-centered care.
- Role model best practices in care delivery, demonstrating effective techniques and approaches in working with individuals we support.
- Support staff in developing their practice, providing coaching, feedback, and mentoring to enhance their skills and confidence.
- Ensure that accurate and timely collection of meaningful quality data and reports are provided to the group leadership teams to ensure that an understanding of benchmarks of standards and regulations are present in services.
- Ensure that staff are up-to-date with the latest developments in care standards, regulations, and effective practices.
- Develop, implement and monitor relevant and appropriate action plans in relation to non-compliance and/or poor performance.
- To provide thematic reports to Interim Group Quality Assurance and Inspection Manager of internal and external compliance reviews including lessons learnt.
- Contribute to policy development to ensure that company policy is relevant to current regulatory requirements.
- Ensure that any issues or concerns of compliance, standards of care and legislative regulations are identified, understood and planned and in partnership with Interim Group Quality Assurance and Inspection Manager and shared services, implement change where this is required, to a level that meets the outstanding outcomes.
- Working with the Interim Group Quality Assurance and Inspection Manager to lead on specific projects to ensure that appropriate location development strategies are in place to support the varying complexities of People who use services, incorporating industry best practice and to be a leader in their respective field.
- Develop manage and maintain strong working relationships with both internal and external stakeholders in regard to Compliance and Quality concerns.
- Be an ambassador for the group on quality, communicating key initiatives and driving the message of the importance of quality across all sites within the Salutem.
- To ensure appropriate quality has continuous improvement in practice leadership in all areas for the people who Salutem support.
- Exercise strong leadership in a style and manner consistent with the company’s values, ensuring the ever-changing needs of Salutem are communicated and represented.
- Maintain accurate and up-to-date records of quality assurance activities, audits, assessments, and action plan.
- Develop and promote an open and fair culture to ensure that Quality concerns are managed appropriately, focusing on corrective action and lessons learnt.
- Secure effective engagement with senior managers, departmental leads, Regional Directors and Registered Managers to encourage cross professional collaboration to enable locations to achieve outstanding and excellence in performance outcomes.
- Identifying areas of service improvement inline Salutem service improvement process.

Regulatory Compliance

- Implement appropriate methods to monitor compliance against UK wide regulation through the use of regular internal compliance inspections.
- Proactively assist Registered Managers and staff, when necessary, in the successful execution of regulatory inspections.
- Ensure that there is a robust system for managing and having oversight on notifications to the regulator and to communicate these to senior managers where this creates an organisational risk.
- Develop sound systems to ensure that all regulatory evidence is effectively collated and updated and accessible at location level.
- Provide assistance and direction to Registered Managers when responding to compliance reports and developing action plans as required with clear timeframes embedded within the action plans.
- Undertake internal regulatory compliance inspections as per an annual program and in response to significant events.
- Working with the Interim Group Quality Assurance and Inspection Manager develop and implement appropriate professional standards and monitor adherence to policies and procedures at all levels within the group to ensure continued compliance.
- Ensure that excellence in communication and engagement of staff, individuals we support, and stakeholders is at the center of everything we do.
- To support and contribute to the development of the quality strategy.
- To support and contribute to the development of the annual quality assurance and regulatory report.

Our Values

- We are Supportive by promoting opportunities for everyone so they can reach their full potential
- We are very Ambitious to provide the best possible outcomes for the people who use our services
- We are Loyal because we put the people that we support and our staff at the center of everything we do, and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders.
- We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
- We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do.
- We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
- We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities

Personal Skills and attributes

- Demonstrates awareness, diplomacy, sensitivity and empathy with the issues of vulnerability, disability and independence.
- Demonstrates the ability to plan and manage the workload required to meet the compliance aspects of the organisation.
- Demonstrates excellent written and verbal communication skills.
- Shows the ability to be flexible, respond positively to change, and work effectively under pressure and deal with conflicting priorities.
- Provides evidence of effective IT skills.
- Has a proven, extensive experience of working in a social care, training, or health setting.
- Demonstrates a commitment to ongoing personal development.
- This is an outline of the post holder’s key duties and responsibilities. It is not intended as an exhaustive list and may change according to service needs, following discussion with the post holder.


Essential Core Competencies

- Degree level educated in health or social care related area is desirable.
- Minimum 5 years health/Social care experience.
- Experienced of UK healthcare regulation and full understanding of the principles of regulation and compliance.
- Clinical audit and effectiveness experience.
- Experience in delivering change within an organisation.
- Experience of responding to compliance shortfalls in a systematic way.
- Experience in communicating at a range of levels within an organisation.
- Experience of planning and delivering training.
- Experience of Policy development and implementation.
- Experience of working with individuals supported to improve service delivery and experience.
- Proven track record of developing effective partnerships and joint working both internally and externally with outcomes that benefit people we support and builds the reputation of Salutem as a leader in excellence.
- Demonstrable knowledge of how to create and maintain a competent management information system including the care management systems.
- Demonstrable knowledge of the statutory, regulatory, and legislative framework applicable together with the key operational issues relevant to the specific post.
- Capacity to work under pressure, meet competing deadlines and organisational priorities with the ability and willingness to empower others through effective delegation.
- Experience of or demonstrable ability to provide high quality, management information reports for senior colleagues.
- Specific role-based competencies
- Proven track record in leading the development, impact measurement and evaluation of policy and procedure development and its dissemination.
- Demonstrable experience in the development, delivery and evaluation of inspections and their outcomes.
- Awareness of or experience of working within a Quality Assurance environment.
- Demonstrable commitment to and experience of welcoming diversity/diverse ways of working and co-production as standard practice.
- Demonstrable commitment to contributing to the embedded learning culture of the Quality Team.


Personal Qualities

- Supporting Salutem: Leads by example and represents Salutem positively and accurately.
- Taking responsibility: Takes responsibility for, maintaining a no blame culture while ensuring people are accountable and can learn from their mistakes.
- Solving problems: Anticipates risks and works across teams to deal with and find resolutions.
- Valuing People we support: Ensures that teams consistently deliver quantifiably excellent customer service.
- Working as part of a team: Builds and maintains performance by coaching, mentoring, developing and managing effectively.
- Travel and residence.
- Regular business trips will be required throughout England and Wales and potentially elsewhere that may require overnight stays or longer as business needs dictate.

Get Set for making a difference to people's lives

At Get Set UK, we're committed to providing high-quality training services that make a meaningful impact. As a Skills Quality Manager, you'll play a pivotal role in driving continuous improvement across our Skills division, ensuring we meet and exceed internal and external quality standards, particularly with a focus on achieving OFSTED 'Good'. Your leadership will be essential in shaping the future of our learners, staff, and community by delivering excellence in quality assurance, customer service, and teaching practices.

Your impact

• Lead Quality Initiatives: Drive performance, quality, and improvement efforts across our Skills division.
• Ensure Compliance: Oversee all quality assurance controls, ensuring compliance with awarding bodies and internal policies.
• Monitor & Improve Performance: Use data to track performance, identify gaps, and implement improvements in provision.
• Curriculum & Teaching Oversight: Collaborate with Contract Managers on curriculum development and ensure teaching meets Ofsted standards.
• Support Learners & Staff: Ensure learners receive the support they need to achieve their goals, while also guiding staff development.
• Safeguarding: Promote safeguarding principles throughout the business and ensure compliance with safeguarding policies.

Who we seek

• Detail-Oriented Leader: You inspire and motivate your team to meet high standards and excel in quality delivery.
• Strategic Thinker: You use data and analysis to drive performance improvements and innovation.
• Experienced Professional: You have a good number of years in the skills sector, with experience managing quality methodologies and leading teams.
• Effective Communicator: You excel at conveying expectations, feedback, and improvements to staff and stakeholders.
• Knowledgeable in Quality & Compliance: You possess a strong understanding of ESFA and ESF funding rules, Ofsted EIF, and training delivery across various skills programmes.
• Qualifications: Minimum Level 3 qualification, with DET/Level 5 EAT or equivalent experience, and assessing/IQA qualifications.

You share our values:

• Be Ambitious: Show determination and innovation in your approach.
• Be Inspiring: Inspire responsibility through your daily actions.
• Be Proud: Take pride in your daily achievements and want to support your local community.
• Be Considerate: Collaborate well in an inclusive environment.
• Own It: Own your attitude, motivation, and actions.

Our promise to you:

We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:

• Competitive salaries that appreciate your hard work and dedication.
• Comprehensive pension schemes designed for your future security.
• Healthcare packages that prioritise your wellbeing.
• Gym memberships to support your physical health and mental clarity.
• An inclusive employee forum where your voice is heard and valued.
• Continuous training and development opportunities to help you grow and succeed.

Get Set for a better tomorrow:

Ready to make a difference? Join us and help shape the future of education and skills at Get Set UK!

See the Get Set story here:

Learn more about working at Get Set here:

We reserve the right to close applications early. Please apply early to avoid disappointment.

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.

This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.

Marine Assurance Manager, West Coast Australia

Be part of the world's leading Mining MNC
Work in a diverse and challenging team
Commitment to a safe working environment
Permanent Position based in Karratha WA

About the role
We are looking for a  Marine Assurance Manager, West Coast Australia  to assist the Rio Tinto Portfolio Assurance Manager in implementing safety procedures, standards and processes across both company owned vessels, as well as over the broader chartered fleet of vessels calling at Dampier, Cape Lambert and Port Hedland.
This role is a great opportunity for the incumbent to manage Rio Tintos freight exposure in the various shipping markets taking charge of the below accountabilities:
Ensure a smooth and cost efficient operation of vessels through the ports as minimizing total time in port and delivering on customer expectations at all times.
This would
... Click here to view more detail / apply for Marine Assurance Manager ? West Coast Australia

Your new company

My client's energy solutions tackle energy dilemmas head-on, facilitating the UK's shift to a low-carbon economy. Each of their projects provides essential power and services to the National Grid, as well as to industrial and commercial clients. Their expertise, technology, and adaptability are crucial for the UK to meet its ambitious net-zero targets.
Supported by a global investor in energy and infrastructure, they are the UK's largest owner and operator of flexible power plants, with 900MW currently operational and over 1GW in the early stages of development. To put this into perspective, they can already supply power for an hour to approximately 1.8 million homes, with an additional 2 million homes in the pipeline.

Your new role

Responsibilities:

• Responsible for ensuring environmental compliance is adhered to across the Company's portfolio of sites (including flexible power generation, BESS, wind and solar) sites
• Accountable for the management of statutory environmental permit requirements, such as but not limited to, emissions monitoring and reporting
• Responsible for the maintenance of UK-ETS permits and procedures, including annual verifications
• Ensuring all new sites in development or construction obtain statutory environmental permits in line with key project timescales
• Providing key input intothe portfolio carbon reporting procedures (ESOS, ISO 50001 etc.)
• Managing variations to existing environmental permits that may be required
• Maintaining and establishing long-term relationships with environmental regulators and third-party consultants
• Act as internal expert on environmental legislation and regulation and improve environmental awareness throughout the business
• Representing the business at workshops, industry forums and working groups as required
• Carrying out internal environmental auditing and host audits of our sites by the Regulators
• Responsibility for assessing new and changing environmental legislation and providing responses to key government consultations
• Be a key consultee at relevant design process meetings, attending and providing input at all stages of the design process and lifecycle of projects.
• Working closely with key internal stakeholders on all environmental matters
• Travel will be required as part of the role, therefore own transport is essential with occasional overnight stays if necessary
• Managing one direct report who will assist with the above responsibilities

What you need to succeed

• Degree in a relevant field
• Membership (or working towards) of a relevant professional body (i.e. IEMA, IES, IAQM etc.)
• Proven experience in environmental management and compliance practices
• Demonstrable experience in managing environmental permitting processes, preferably with MCP's and specified generators
• Demonstrable experience in analysing complex analytical environmental datasets
• Greenhouse gas calculation and reporting experience would be desirable
• Competent knowledge of the environmental permitting regulations (installation, Medium Combustion Plants (MCPD), Specified Generators and Flood Risk Activities)
• Competent with new and evolving environmental legislation and policy
• Good general knowledge of low carbon technologies and renewable energy technologies
• Managing multiple projects under tight time deadlines
• Self-motivated, with diligence, integrity, and ambition
• Excellent verbal and written communication skills
• Capable of understanding technical concepts and explain effectively to key stakeholders

What you'll get in return

• Competitive salary dependent on experience - Up to £70,000 for the perfect candidate
• Discretionary performance-based bonus - 20% annually
• 25 days' annual leave plus bank holidays
• Contributory Pension Scheme
• Life Insurance
• SimplyHealth health cashback plan
• Salary Sacrifice schemes including Cycle to Work, Childcare, Grocery, and Electric Vehicle leasing
• Access to free financial advisors
• Retail discounts
• 24/7 Private GP access
• Flexible working - home based if you wish
• Training and Development
• Salary sacrifice EV scheme
• Discounts on Lightwave RF smart home products
• Dog-friendly office

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client Scottish Power Renewables are currently recruiting for a Quality Manager with Wind Turbines experience to join their team on a contract role initially. Ideally for this role they are looking for a candidate with Quality Management experience as well as a background in either Wind Turbines or electrical works via renewables offshore/onshore. They are also open on location for this role so candidates from across the UK are welcome. For more information on this role see below:

Key Tasks
• Responsible for the maintenance of the Quality Management System (QMS) and for the Project Quality Plan
in relation to the package quality matters.
• Provide training to project personnel to promote the requirements and benefits of the project QMS.
• Ensuring the quality of deliverables, materials / product and services across all phases of the package (i.e
audit (qualifying a supplier)), design, manufacture, installation, commissioning and handover), including
continuous assessment to the QA/QC as a part of the QMS.
• Lead and coordinate quality site Inspectors in the different locations where the WTG and its components will
be manufactured, attending to supplier project weekly and monthly meetings.
• Coordination of inspections in different locations.
• Provide quality control to our supplies and contractors, including reviewing technical specifications, records
and Tenders.
• Responsible to liaise with the package verification body on the package (if applicable), attending all the
inspections and answering any Technical Query related to quality.
• Assist with the implementation and maintenance of the WAK Quality Management Systems.
• Implement, promote and measure performance to achieve quality goals on the project. Creating a quality
culture throughout the project team and other stakeholders.
• Embed a consistent and controlled approach to any works throughout the project team e.g . engineering,
procurement, construction etc.
• Embed a consistent approach and quality level of performance and practice in WTG supplier.
• Ensure WTG final dossier is fulfilling WAK and O&M requirements and is consistently presented.
• Ensure fundamental project reference documents are in place, monitored, updated and communicated on a
regular basis e.g. Project Quality Plan.
• Work effectively across multi-disciplinary teams to introduce new offshore wind products and improvements.
• Define, based on the work to be done in the Project, the suppliers or subcontractors with whom a quality kick
off meeting, will be necessary.
Job Description Template 2024
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• Update, create or facilitate the creation of standard quality specifications to be issued to suppliers to ensure
customer, regulatory or other requirements are being met.
• Inspecting and auditing internal and external parties as required.
• Working to the company methodology for equipment categorisation and inspection regimes.
• Deliver works to customer, legal and other requirements (standards etc).
• Working closely with Document Control to establish, maintain and improve document/record keeping. Ensure
that the communications with the suppliers are in accordance with the Document Control methodologies,
maintaining a comprehensive traceability.
• Ensure that the quality documentation and quality reports are produced, verified or reviewed by competent
personnel.
• Ability to integrate with and influence project teams consisting of various parties.
• Highlight any quality training required across the project team. Support with the delivery of training where
possible.
• Ensure that the site Inspectors are provided with the necessary equipment, resources and instructions
including access to the relevant project procedures, reports and documentation.
• Ensure a mechanism is in place to capture defective works and monthly reports are produced.
• Supervising technical staff for inspection and tests.
• Assist with preparation of regular management systems reports.
• Bring staff of different disciplines together to drive the company / project plan, methodology, quality goals
etc.
• Assist with the maintenance of the company’s quality inspection and product release programs for raw and
in-process materials and components, processes and finished goods.
• Maintain awareness of the wider project and business goals and encourage a balanced approach to Quality.
• Reviewing and reporting on project performance internally and externally.
• Taking early action to improve works and support the delivery of wider business goals.
• Maintain and encourage a high standard of Health & Safety.
• Ensure that the mitigation measures resulted from the lessons learned from previous project are effectively
implemented.
• Ensure that the lessons learned are effectively captured and communicated during the project to be
implemented in future projects.
Key Criteria
Essential:
• Experience in Quality Assurance and Quality Control for onshore / offshore wind projects, preferably
specific to Turbine supply and installation
• Engineering degree qualified or equivalent technical qualifications / experience.
• 5-8 years of experience managing quality of Turbines supply and installation
• Experience in managing international and remote teams
• Flexibility to travel frequently to Turbine facilities.
• ISO 9001 lead auditors qualification
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Preferred:
• Technical experience in electrical and mechanical works
• Ability to work with a high degree of autonomy.
• Provision of quality management support and coaching.
• Proven experience in managing teams.
• Experience as a proactive team member.
• Excellent written and verbal communication skills - English.
• Ability to influence at various levels of an organisation.
• Proven significant experience of IT applications (word, excel, document management systems).
• Proven significant experience of working with multi-disciplinary suppliers (Turbine providers, electrical
plant, cable, etc.).
• Proven experience of implementing or working to an inspection regime for the production of goods /
equipment.
• Flexibility to work offshore if required.
Key Interfaces
• Lead project quality manager
• WTG Package manager and team
• Certification team
• Inspectors
• Other package quality managers

08th May, 2024
BMS Quality Assurance Manager     Acro Aircraft Seating is one of the UKs leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world.  We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the worlds leading aircraft seating supplier.    Collaboration is one of Acros core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients most complex challenges and how we deliver our promises today and tomorrow.       Location:               UK Salary:                    Competitive         EXCELLENT BENEFITS    

25 days holiday bank holidays
Pension
Healthcare

... Click here to view more detail / apply for BMS Quality Assurance Manager

Are you looking for a new full time career opportunity with Vita Health Group? Are you experienced in senior leadership roles, and do you have passion and expertise in governance and quality assurance? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team?
We have an exceptional opportunity for a Head of Governance and Quality to join our service. We have recently been recognised as being one of the UK’s best health care companies to work for, and we are keen to continue to grow and develop. As a people–centred company, we are keen to develop individuals careers where their interests apply. Therefore, if you’re looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.
This position is an integral to VHG’s continued delivery of quality healthcare and will ensure the Central Governance team is managed and developed. You will have the opportunity to work with a team who can focus on quality improvement, with potential for you to connect with a wider network of support through the Spire Healthcare Group.This role is Hybrid remote and you will have the opportunity to work flexible hours.
This is an excellent opportunity to build on your leadership skills in a cohesive organisation. You should have good experience of working with regulators (e.g CQC) and supporting compliance with regulatory frameworks. You will possess excellent in-depth knowledge of governance and the quality assurance processes and be eager to work as part of a close-knit team in a flexible and supportive environment

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and InclusionWe are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

Proud member of the Disability Confident employer scheme

Additional Locations:

Full Time Remote - Alabama, Full Time Remote - Alabama, Full Time Remote - Arizona, Full Time Remote - Arkansas, Full Time Remote - Florida, Full Time Remote - Georgia, Full Time Remote - Idaho, Full Time Remote - Indiana, Full Time Remote - Iowa, Full Time Remote - Kansas, Full Time Remote - Kentucky, Full Time Remote - Louisiana, Full Time Remote - Maryland, Full Time Remote - Michigan, Full Time Remote - Mississippi, Full Time Remote - Missouri, Full Time Remote - Ohio, Full Time Remote - Oklahoma, Full Time Remote - Pennsylvania, Full Time Remote - South Carolina, Full Time Remote - South Dakota, Full Time Remote - Tennessee, Full Time Remote - Texas, Full Time Remote - Utah, Full Time Remote - Virginia {+ 1 more}

Job Description

.Develops the vision, strategy, and drives implementation of quality improvement programs that result in improvement of health outcomes and exemplary experience for Commercial members. Provides leadership and oversight for quality improvement programs for Commercial, Marketplace/ACA products and FEP. Coordinates organizational efforts to drive health plan HEDIS and CAHPS performance. Leads quality performance measure alignment across Commercial Lines of Business.

​What You'll Do

• Improve quality of care for our members through leadership of quality improvement strategy development, program implementation and ongoing oversight for all Commercial products (i.e. Marketplace/ACA).
• Responsible for FEP quality programs; lead and coordinate efforts to achieve quality program goals and maximize incentive performance for our organization.
• Engage matrixed teams across the organization to drive progress to QI goals (i.e. Health Plan Product Ratings, CAHPS) by leveraging expertise in related requirements. Develop roadmap to define specific actions to improved quality performance.  
• Works with Enterprise on developing and implementing HEDIS member engagement strategies.
• Works with leadership to provide information or data as requested.
• Facilitates and  coordinates the implementation and evaluation of identified quality improvement / HEDIS activities as requested.
• Promotes understanding, communication and coordination of all quality improvement program components.
• Coordinates reporting on quality initiatives to all appropriate committees.
• Assists with the development of the QM and UM Work Plan, Evaluation and the monitoring of Work Plan activities as they relate to PI.
• Maintains current knowledge of regulatory requirements associated with the QI program.  
• Utilize expertise in QM/QI theory and methodologies to build quality programs driven to member centric outcomes measurement.
• Use data and other insights to identify effective solutions for improving Commercial product quality performance, leveraging health plan historical performance and industry knowledge.
• Ensure ongoing monitoring and evaluation of programs and interventions to determine impact and ROI. Develop remediation strategies as needed. 
• Keep abreast of industry trends, both national and local, and synthesize such information to proactively identify ways to improve quality of care while concurrently ensuring all applicable accreditation and/or regulatory standards are met.
• Partner with provider network and engagement teams to drive quality improvements that positively impact patient care; provide oversight of quality performance measurement in support of these efforts.
• Oversee vendor relationships for applicable quality programs.
• Present results of improvement efforts and ongoing performance measures to senior leadership.

What You'll Bring

• Bachelor’s degree or advanced degree (nursing, social work, health care management, public health or other related field)
• 8+ years of experience in related field (quality management, healthcare operations management, clinical project/program management and/or clinical data management)
• In lieu of degree, 10+ years of experience in related field
• Knowledge of NCQA, HEDIS and CAHPS

Nice to Have

• Experience with HEDIS related data
• Experience leading teams and/or directly managing staff

32275 32nd Ave S, Federal Way, Washington, 98001-9616, United States of America

GENERAL PURPOSE OF THE JOB

The Manager, Biomedical Quality is responsible for providing subject matter expertise on a variety of devices and systems in support of biomedical services across the Village. This position is responsible for training, auditing and collaborative problem solving for chronic or complex technical issues that arise in the dialysis clinics. This position partners with biomedical teammates across the Village to implement corrective action as the result of internal audits performed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Perform technical spot audits. Lead or participate in the exploration, evaluation, and design of recommended solutions
• Optimize/re-mediate technical systems and processes by identifying appropriate goals & objectives, project plans, timelines, validation, deliverables and resources required to realize beneficial change to biomedical quality
• Educate and provide resources for biomedical best practices in conjunction with biomedical education department
• Identify and implement process improvements by analyzing technical data
• Collaborate with key stakeholders to ensure quality device management programs are in place and functional
• Other duties as assigned

Minimum of 6 years Biomed experience required

These positions will require 80% travel, 25% of the travel will include nights and weekends

MINIMUM QUALIFICATIONS

• Bachelor’s degree in electrical, biomedical or mechanical technologies or engineering, strongly preferred
• 6-8 years’ experience preferred
• Intermediate computer skills sufficient to effectively use the Web, Word, Excel and Power Point , required
• Expert understanding of biomedical technical process to include facility specific P&P, environmental cultures, preventive maintenance records etc., required
• Excellent problem solving and analytical skills with a focus on root cause, required

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

$62,200.00 - $91,300.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Location: Remote UK, United Kingdom

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Cyber Security Assurance Manager

We have a brand new role for a Cyber Assurance Manager to join our growing Cyber Competency Centre, providing Thales UK business units with Cyber Security expertise.

Reporting to the UK Head of Cyber and the assigned domain Technical Director for the assurance of through-life cybersecurity engineering activities relating to products and solutions within the domain:

Key responsibilities:

• Participating in key technical reviews for all bids and projects within the scope of their assignment.
• Verifying that cybersecurity risks have been identified, assessed and managed within bids and projects in agreement with the delegated authorities for engineering security risk approval in Thales UK.
• Reviewing the principle security artefacts and security deliverables (as defined within the Cybersecurity Management Plan) and advising the security practitioners on the artefact’s completeness and fitness for purpose.
• Maintaining sector based specific knowledge in their area of responsibility.
   
• Overseeing the continued (cyber) assurance activities of products and solutions within the scope of their assignment. This should include all relevant phases of DDQS and in-service assurance.
• Articulating the cybersecurity risks of products and solutions, and the assessment of potential/proposed risk management options.
• Supporting the cybersecurity assurance aspects of product policy and road mapping
• Supporting Business Unit leadership’s cybersecurity transformation, including general cybersecurity upskilling and knowledge transfer within domain
• Assist customers in the routine development of Operational Technology (OT) security practices

Location: Can be flexible on Base location (Reading, Crawley, Bristol, Ebbw Vale, Cheadle, Doncaster, Home Start) ; Circa. 40% remote but will need to be flexible to travel around the numerous Thales & Customer facilities/locations.

What we are looking for:

• A background with Cyber Security Engineering
• Operated in multi stakeholder environments with the ability to influence to ensure right outcomes are reached.
• Experience of guiding complex projects through security risks and mitigation activities
• Have worked with external partners and accreditation bodies
• Experience of applying cybersecurity to OT, IOT and/or embedded environments.
• Ability to apply secure by design approach through engineering lifecycle and in service.
• Understand where and how key cybersecurity technologies are applied, the fundamentals behind the technology and the ability to assess suitability of candidate products.
• Ability to articulate (and distinguish between) cyber security and cyber resilience approaches.

Desirable:

• CISSP Accreditation

• CCP Architect

• SABSA Chartered Security Arch – Foundation & Practitioner

• IEng/CEng

YOUR CAREER AT THALES
Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:

Room and attention to personal development
Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution
Choose between a technical expertise or a leadership path
Build an international career within a leading Engineering Group

#LI-SW1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!

Position: Manager, Coding Validation and Quality Assurance      

Department: Clinical Documentation

Schedule: Full Time / Remote

POSITION SUMMARY:

Responsible for the professional development of the coding staff and for providing a hospital-wide educational program to assist coders in continued coding and documentation education.  Performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders.  Provides in-service training and feedback to coding staff regularly, including coding changes and updates.  Designs and implements programs on coding and clinical documentation audit and education to improve performance and efficiency.  Partners with CDCI management to develop appropriate guidelines regarding IP and OP coding.  Enforces correct application of Official Coding Rules and Regulations and follows appropriate guidelines including Coding Clinic. The Manger, Coding Validation and Quality Assurance may help represent the Clinical Documentation Coding Integrity (CDCI) Department at clinical meetings when requested to serve as a resource for coding guidelines and interpretation.  

REQUIREMENTS

EDUCATION:

Bachelor’s degree or equivalent combination of formal education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

CCS and AHIMA Certified ICD-10 Trainer credentials required.

Additional RHIA, RHIT, RN, or other coding credential is preferred.

EXPERIENCE:

• Must have at least five years of experience in coding; experience must include education/mentoring/training.  Minimum of five years acute care hospital experience coding with ICD-9/10-CM/PCS and CPT-4, academic medical setting or trauma center preferred.  Minimum of three years management experience required; five years preferred.

• Prior experience working claim edits and denials.

KNOWLEDGE AND SKILLS:

• Command of the ICD-9/10-CM and CPT4/HCPCS coding conventions, E&M coding, diagnosis-related groupings (DRG) and ambulatory patient groupings (APG) methodology.  Work also requires concepts of human anatomy, physiology and pathology.
• Excellent skill in providing hands-on education to CDCI staff based on audit finding and need. 
• Strong knowledge of health records, computerized billing and charging systems, Microsoft applications, data integrity, and processing techniques required. 
• Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines.
• Ability to work with accuracy and attention to detail.
• Ability to solve problems appropriately using job knowledge and current policies/procedures.
• Ability to work cooperatively with members of the healthcare delivery team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule and to respond quickly to urgent requests.
• Must be able to maintain strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations.
• Must possess extensive knowledge of hospital inpatient and outpatient reimbursement methodologies.
• Work requires in-depth knowledge of medical terminology, ICD-10-CM/PCS and CPT-4 Coding conventions and knowledge of the various DRG systems (CMS DRGs, AP-DRG, and APR-DRGs).  Work also requires basic concepts of human anatomy, physiology and pathology.
• Strong knowledge of health records, computer systems, Microsoft applications, data integrity, and processing techniques required.
• Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.
• Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines.
• Ability to solve problems appropriately using job knowledge and current policies/procedures.
• Ability to maintain and enforce strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations.
• Must possess extensive knowledge of payer claim edits and payer denials.  Work requires in-depth knowledge of medical terminology, ICD-10-CM and CPT-4 Coding conventions (including E&M coding), Ambulatory Patient Classifications (APC),  Ambulatory patient Groupings (APG) methodologies, and Fiscal Intermediary Local Coverage Determinations, CMS National Coverage Determinations and various other applicable coding regulations and law.

IND123

Equal Opportunity Employer/Disabled/Veterans

Career Category

Quality

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

SENIOR MANAGER, IN-VITRO DIAGNOSTICS/ PRECISION MEDICINE QUALITY

Live

What you will do

Let’s do this! Let’s change the world! In this vital role you will report to the Senior Director, In-Vitro Diagnostics (IVD) and Precision Medicine Quality. The Senior Manager, In-Vitro Diagnostics/ Precision Medicine Quality supports the use of In-Vitro Diagnostics (IVD), including Companion Diagnostics (CdX), and Precision Medicine applications to clinical development. This role is responsible for supporting the implementation of an end to end, proactive and risk-based Quality Assurance strategy for IVD, and Precision Medicine, including third-party collaborations.

The In-Vitro Diagnostics/ Precision Medicine Quality strategy is focused on all aspects of research and development at Amgen, spanning from discovery through the entire lifecycle of clinical development. This strategy will ensure that all Amgen’s business procedures meet internal and external quality standards, and that they are managed for optimum efficiency and effectiveness. The In-Vitro Diagnostics/ Precision Medicine Quality strategy also ensures that the business develops and manages fit for purpose standards (SOPs and quality agreements). In addition, the strategy will ensure that Amgen’s QMS is continuously improved upon using quality by design, risk assessments, and outputs from the Quality Management System, including analytics showing quality trends and potential continuous improvement opportunities.

Responsibilities

• Develop collaborative partnerships with Research and Development (R&D) to help establish the state of quality and potential areas of quality risk exposure. Contributes to the use of innovative methods for improving the quality oversight for Amgen’s IVD and Precision Medicine programs.

• Collaborate with colleagues in a cross-matrixed environment and ensure that Amgen’s R&D efforts, including partnerships and third parties, are aligned to industry best practices and all regulations.

• Support the implementation of IVD quality management strategies to ensure compliance to an evolving and complex IVD regulatory landscape, particularly in the European Union.

• Leverages metrics (KQI, KPI leading and lagging) related to IVD and Precision Medicine for Quality Management System performance and improvement.

• Collaborate with clinical trial teams to ensure that all respective critical to quality components are incorporated into clinical trial design, execution, and support of regulatory filings.

• Maintain up-to-date knowledge of IVD regulations and applicable guidance; monitor development of regulations and communicate impact to the business.

• Provides risk-based quality assurance and oversight for IVD/ Precision Medicine activities (e.g., auditing, deviation management and inspection management).

• Ensures that all applicable integrated procedures (e.g., acquired assets) are fit for purpose and aligned to Amgen’s standards.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The individual we seek has technological literacy and leadership skills, and has these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of quality management experience OR

Master’s degree and 6 years of quality management experience OR

Bachelor’s degree and 8 years of quality management experience OR

Associate’s degree and 10 years of quality management experience OR

High school diploma / GED and 12 years of quality management experience

Preferred Qualifications:

• At least 3 years of experience in the pharmaceutical/biotech or medical device industry working within quality a quality management system role, or other relevant experience in clinical research that includes quality oversight (e.g., deviation management/CAPA, audit conduct, or inspection support.

• An understanding of medical device development and applicable Global Regulations.

• An understanding of Precision Medicine and applicable Global Regulations.

• An understanding of Quality Management Systems (QMS), including electronic QMS such as Veeva or TrackWise (Sparta Systems).

• Experience preferred working within research and development of In-vitro Diagnostics.

• Implementation of technology to improve knowledge management across a diverse R&D environment.

• Experience with compliance to GxP requirements including the oversight of third-party vendors, suppliers, and partners.

• Ability to incorporate business and customer feedback into clear, efficient processes using a straightforward language and format.

• Strong analytical, critical-thinking, and decision-making abilities, including development and implementation of Analytics methods and technology in order to enable signal detection and quality improvement.

• Innovative thinking, including the application of quality by design principles

• Collaborative worker with an ability to support a high performing team.

• Excellent verbal and written communication skills, including strong business writing abilities and active listening.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

133,538.00 USD - 159,663.00 USD