Total 397 Manager level Quality Assurance / Control job vacancies in Green Park - Home Start

Company Description

Our client, a leading digital assets exchange headquartered in Singapore, is looking to bring on board an exceptional Head of Compliance to support their global licensing applications and expansion.

As the Head of Compliance, you will be responsible for building and leading a high-performing compliance team, developing and implementing effective compliance programs, and fostering a culture of compliance throughout the organization.

Responsibilities

• Oversee the entire compliance function, including AML/KYC, CFT, and market abuse prevention.
• Implement a comprehensive compliance framework aligned with MAS regulations and best practices.
• Proactively identify, assess, and mitigate compliance risks within the cryptocurrency business.
• Manage KYC/AML procedures, effectively engage with regulators like MAS, and stay updated on industry developments.
• Build and lead a high-performing compliance team.

Requirements

• 8+ years of experience in banking, fintech, or financial services companies.
• Relevant experience in regulatory compliance, AML/KYC, transaction monitoring, and advisory.
• Experience dealing with the Monetary Authority of Singapore (MAS) and other jurisdictional regulators.
• Experience in applying for MPI license with MAS or any payment licenses in other jurisdiction.

• Position: QA Assistant Manager
• Working days: 5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $4000 - $4500 (max $5k)
• Location: Senoko S Rd (Admiralty)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Identify and introduce high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Work closely with agency partners to provide and deliver a total wealth management experience to new- to-company clients.

· Proactive management, supervision and monitoring of new clients onboarded.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 3 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Strong new relationship building skills.

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle the affluent market segment.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Head of Singapore Compliance

Hiring Company: Global Fintech

Remit: Singapore

As the Head of Compliance, you will ensure the company complies with the Payments Services Act in Singapore. As a sole contributor, you will be responsible for all local regulatory matters, developing and implementing a comprehensive local compliance framework, collaborating with a global team of compliance professionals and supported by a compliance centre of excellence.

Responsibilities:

• Ensure adherence to global and local laws, rules, and regulations.
• Develop and implement compliance policies, and procedures.
• Provide compliance guidance to business, local management and global head office
• Oversee KYC, onboarding, AML, transaction monitoring, and regulatory reporting.
• Conduct and manage regulatory training for employees.
• Manage regulatory requests and inform senior management of significant compliance matters.
• Handle future licensing applications as required.
• Work with global compliance team on company-wide projects

About You:

• Bachelor’s degree in Finance, Business, Law, or a related field.
• 8-10+ years of experience, with at least 7 years in compliance within the financial industry (fintech, fund management, fund admin, payments, trust services).
• In-depth knowledge of regulatory frameworks and requirements in Singapore, specifically PSA.
• Excellent communication and writing skills.

Compensation:

• Annual salary of $120,000-$150,000 depending on experience
• Competitive bonus
• Apply now to be considered for this excellent opportunity.

SLOANE SHOREY

Compliance | Risk | Resilience

www.sloaneshorey.com

Sloane Shorey Consulting is a recruitment firm specialising in risk and compliance. Since 2017, we have partnered with banking and financial services companies, multinational corporations, and global consulting firms on hiring across Asia. Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification is preferred.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

1. Take a consultative approach in providing timely and quality advice to business and support units on compliance, regulatory and policy matters
2. As a subject matter expert, interpret and analyse new or revised regulatory requirements, and provide advice and guidance to responsible parties for timely and effective implementation of policies and procedures to comply with the requirements.
3. To review and provide comments to business and support units on their perodic/adhoc revision to their policies and procedures
4. To assist in the review of MAS' Representative Notification Framework application.
5. Formulate and timely update Compliance related policies and procedures to ensure that they are in-line with regulatory requirements and mitigate compliance risks; and assist in the roll-out and/or training of these policies and procedures bank-wide.
6. Work closely with business and support units to assess incidents whether they are regulatory breaches and handle reporting of regulatory breaches to MAS.
7. Part of the customer experience team to review the complaint handling process of the business and support units.
8. Assist to undertake management action plan to close Compliance-related audit points by regulator, internal audit and external audit.
9. Coordinate with internal stakeholders to address and respond to regulatory inquiries on a timely basis
10. Timely escalation of adverse or significant compliance/regulatory issues to Compliance management.
11. Participate in ad-hoc projects as assigned.

Job Requirements

1. Bachelor Degree with at least 5 years of relevant compliance working experience. Candidates who possess industry compliance certification (e.g ICA Diploma in Compliance) would have added advantage.
2. Strong knowledge in Banking Act, Securities and Futures Act and Financial Advisory Act. Good working knowledge of the different business segments (Corporate/Retail/Private Bank/Card Business).
3. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders.

Job Description:

1. Review high risk on-boarding, periodic and trigger reviews for Individuals (Retail, Private Banking and Card Centre)
2. Provide advisories to front line and relevant stakeholders on AML/ KYC escalations;
3. Participate in the development and delivery of AML/ Sanction related training for Branch staff;
4. Participate in KYC related system enhancement (Internal/External);
5. Monitoring of branchwide KYC reviews to ensure no overdue case;
6. Process Production Orders received from authorities and implement appropriate measures;
7. Review internal blacklist and sanctions daily screenings to ensure no overdue and trigger reviews or file STR where necessary
8. To perform quarterly checks on Individual customer base (e.g Whitelist, Grey list, Open cases)
9. To review the Variation scan and close off in a timely manner

Job Requirements:

1. A university degree with at least 5 years’ experience in a similar capacity
2. Good working knowledge of the different business segments (Retail/Private Bank/Card Business)
3. Strong analytical and clear thought process abilities
4. Self-driven with high level of initiative and follow-through skills.
5. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders
6. Able to understand Chinese / Mandarin in order to communicate with Chinese speaking counterparts in Head Office.
7. Team player and demonstrated ability to manage multiple tasks and work independently
8. Exhibit timeliness, responsibility and is dependable in all work assigned

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

In line with the company’s globalization strategy and vision, the Global Payments team builds a platform that provides cross-border payment solutions. This role will focus on the design and management of transaction monitoring products, ensuring that compliance requirements are met while supporting the company’s growth in global markets by effectively mitigating risks.

Responsibilities

- Responsible for the design, development, and ongoing optimization of the Transaction Monitoring (TM) product. Work closely with product, technology, and business teams to ensure the product effectively addresses complex transaction risks;

- Guide the team in identifying, analyzing, and managing risks related to suspicious transactions. Build and enhance transaction monitoring systems to ensure all relevant policies and operations comply with regulatory requirements, driving results in risk management;

- Use data analysis to proactively identify potential suspicious transaction patterns, design and optimize monitoring rules, and improve the accuracy and response time of transaction monitoring;

- Keep track of and analyze the latest anti-money laundering regulations and industry trends, converting them into product improvement recommendations to ensure that the product meets the latest regulatory requirements;

- Continuously conduct market research and competitive analysis to ensure the product remains competitive globally and can adapt quickly to market and business changes; - Setting clear goals for transaction monitoring system improvements, and ensuring the team delivers effective risk identification and mitigation results;

- Collaborate actively with internal and external stakeholders to drive innovation and improvements in transaction monitoring products, ensuring the company maintains a leading position in compliance and risk management.

Minimum Requirement

- Strong data analysis skills, with the ability to use data to detect potential risks and optimize monitoring strategies;

- Experience in product design and management, with the ability to effectively collaborate across departments to drive product iteration and continuous improvement;

- Ability to work under pressure, adapt to fast-changing environments, and handle multiple tasks simultaneously;

- Excellent communication and coordination skills, able to collaborate across teams and maintain strong relationships with various stakeholders.

Preferred Requirement:

- At least 5 years of experience in Transaction Monitoring or related fields, with independent product design and management experience, and the ability to deliver high-quality product prototypes and solutions;

- Proven ability to guide a team towards achieving strong results in transaction monitoring, with a focus on effective risk management;

- Bachelor’s degree or higher, preferably in finance, law, or data-related fields.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Develop and execute strategic plans to identify, introduce and acquire high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Lead and collaborate with agency partners to provide and deliver a total wealth management experience to new-to-company clients, ensuring seamless onboarding and proactive management.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes ownership and accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 5 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Exceptional new relationship building skills

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle affluent market segment

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Responsibilities

Manage the existing portfolio of compliance operation products and systems, evaluating performance, responding to incident and identifying opportunities for improvement or expansion

Collaborate with Compliance, Legal, and Risk teams to understand compliance processes, logic, and financial regulatory policies

Translate these regulations into enjoyable, effective, and compliant product features and functionality

Coordinate with Engineering team to create compliance solutions within our products

Conduct user research and address feedback for improving the user experience and workflows related to compliance (20% of this role)

Define and communicate product roadmaps, prioritizing compliance-related features based on regulatory requirements, business necessity, and user feedback

Monitor and assess the effectiveness of compliance features, making data-driven suggestions for improvements and optimizations

Proactively stay updated with financial regulations and industry trends and identify opportunities to enhance our compliance products

Requirements

Minimum 7 years of experience in Compliance/Risk related product, or corporate internal operating system/tools management roles, preferably in Finance or Technology industry; Digital Assets experience will be an added advantage

Excellent understanding of product and project management principles. Good technical understanding and ability to communicate with both technical and non-technical audiences

Good understanding of financial regulations such as AML/KYC, GDPR, and PCI-DSS, and their implications on product design

Excellent time management and coordination skills to concurrently manage multiple projects and adhere to schedule

Excellent stakeholder management skills and experience in collaborating with Compliance, Legal, and Risk teams

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification is preferred.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Position: QA Assistant Manager
• Working days: 5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $4000 - $4500 (max $5k)
• Location: Senoko S Rd (Admiralty)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This position will support the Head of Product Excellence & Transformation in driving the overall end-to-end product development projects and continuous improvement in the overall product development process and transformation.

The individual is also the central point of contact for the assigned products/projects to ensure all processes are in place, coordinate its implementation and ensuring proper governance are in place.

This will include but not limited to, supporting the launch of more innovative products with greater speed to meet the needs of our customers and distributors. This position will report into the Head of Product Excellence & Transformation.

Job Description

• Lead product development process and facilitate cross-functional teams to execute the agreed product plan, while ensuring compliance with the product development policy and SOPs
• Ensure effective communication between the Product management team and our core internal partners in Finance, Technology, Customer Experience, Life Operations, Marketing and Distribution
• Provides regular communication and updates on progress ensure visibility and action on the key risks and issues
• Collaborate with the Product managers and other stakeholders to manage timeline and track implementation progress for the entire product development cycle, from pre-launch to post-launch
• Ensure completion of product launch signoffs, record management of all relevant documents and post-launch review under Product Management
• Identify areas of optimisation and improvements by deconstructing issues and proposing solutions for future improvement

Who we are looking for

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Analytical and strong problem-solving abilities
• Dynamic individual who strives in fast moving environment
• Strong analytical, quantitative, problem solving, communication (written and verbal), presentation, and relationship management skills; with a high degree of tact.

Working Experience

• Diploma / Degree with between 5 to 10 years of relevant experience with successful track records
• Prior life insurance product development and implementation experience would be preferred

Education

• Diploma/Degree in Finance/Business/Project Management relevant fields of studies

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Join us as a Compliance Manager

• This role provides an opportunity to support, develop and embed the risk and control mechanisms for the business, independently overseeing and challenging the effective management of risks and controls
• You’ll provide support, advice, MI and escalation to leaders and the overall business on risk management, recommending necessary actions to the management team for establishing and achieving financial objectives
• Broaden your regulatory knowledge and understanding and develop in a strategic, proactive role which supports the management of the bank's risk profile

What you'll do

As a Compliance Manager, you’ll be helping to develop and manage our compliance and conduct policies so that we can make sure they are fit for purpose and meet the relevant regulatory expectations.

You’ll be assessing existing and proposed financial plans and policies to make sure the bank’s financial administration is efficient and effective, as well as identifying areas of concern, bringing significant variances with supporting detail to the attention of management.

Day-to-day, you’ll be:

• Providing regulatory compliance and conduct insight, oversight and challenge in relation to relevant business units, ensuring compliance arrangements, taking into account core FCA principles
• Contributing to the assessment of the conduct strategy to make sure it’s consistent with, and supports, an effective regulatory framework through the provision of advice, guidance and effective reporting
• Providing advice to make sure conflicts of interest and potential market abuse risks are managed appropriately
• Supporting colleagues to provide input on regulatory policy and conduct risk strategy as well as the implementation of the conduct framework
• Helping to identify potential or actual conduct and compliance risks and ensuring the appropriate escalation, remediation and mitigation to manage risks back within appetite
• Advising on cross border regulation

The skills you'll need

To succeed in this role, you'll have experience in a compliance, conduct or risk management role or similar relevant experience. You'll have knowledge of the regulatory environment and its frameworks, and ideally experience of interpreting regulatory rules and regulations. Ideally you will be legally qualified with exposure to APAC cross border regulation.

You’ll also demonstrate:

• The ability to manage and influence business stakeholders
• A strong understanding of conduct risk management principles
• Good knowledge and an understanding of the risk and compliance operating environment, associated policies, procedures and protocols

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

Reporting to the Head of ERM, the Head, Business Continuity Management will be responsible for co-ordinating the development and implementation of the Business Continuity (BC) and IT Disaster Recovery (ITDR) programmes to minimize business impact due to operational disruption, with a focus on recovery and resumption of critical business services to fulfil business and regulatory obligations.

Job Description:

Key Responsibilities:

• Oversee the delivery of the Business Continuity Management (BCM) programme for the business in accordance with Group policies and standards
• Oversee all DSII management and adherence of MAS 134
• Develop and maintain comprehensive entity level BC and Incidence Management (IM) plans
• Coordinate the creation of departmental Business Impact Analyses (BIA) and BC plans
• Support execution of the BC plans and coordinate the efforts of crisis management response and recovery
• Manage annual ITDR exercises with IT department and business department stakeholders
• Facilitate training and exercises to prepare staff for handling disruptions effectively including coordinating industry wide stress scenario exercises
• Ensure compliance with internal and regulatory BCM requirements and guidelines (include fulfilling all reporting requirements)
• Provide secretariat support for Steering Committee meetings
• Perform third party due diligence assessments on BC preparedness
• Manage BC enquiries from internal stakeholders
• Assist in Incident discussion, assessments and reporting

Desired Experience and Skills:

• Proven experience (at least 12+ years) in Business Continuity Management and/or IT disaster recovery programme delivery, preferably within a financial institution.
• Strong leadership and team management skills.
• Excellent communication and coordination abilities with internal and external stakeholders
• Knowledge and implementation experience of applicable laws and regulations in the insurance sector
• Strong understanding of business continuity standards and best practices
• Experienced in coordinating BC and IT disaster recovery exercises

Qualifications:

• Bachelor’s or Master’s degree in Business Management, Computer Science, or related field
• Professional certifications such as CBCP, MBCP, PMP, DRI or ISO would also be highly desirable

Language:

Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.