Information Technology Specialist (Customer Support/Internet)
1 week ago
As a Information Technology Specialist (Customer Support/Internet) you w.....
As a Information Technology Specialist (Customer Support/Internet) you will:
- Oversee or perform a variety of activities to design, develop, test, implement and/or manage Internet, intranet, and other SharePoint web-based systems and applications.
- Evaluate the technical design/structure of Internet services and new technologies; provide recommendations regarding the use, implementation, and modification of web-based systems, applications, and technologies; monitor the service usage, functionality, security, and integrity of web-based systems; troubleshoot and resolve technical problems; and ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of Internet services.
- Provide oversight of general Information System Office's services to Office of Noncommunicable Diseases, Injury and Environmental Health (ONDIEH) and National Center customers responding to requests for assistance, ranging from such things as business process analyses for systems development to conducting customer satisfaction evaluations.
- Serve as ONDIEH and National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP) liaison with Information Technology Solutions Office (ITSO) SharePoint staff to ensure that hardware and software issues are appropriately addressed and coordinates special customer needs.
Starting at $109,278 Per Year (GS 13)
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