Role overviewQuality Assurance Technician Founded in 1999 by Fazila Malek and her husband Abdul, Fazila Foods is a hallmark of qu.....
Role overview
Quality Assurance Technician
Founded in 1999 by Fazila Malek and her husband Abdul, Fazila Foods is a hallmark of quality in the Halal food industry. Combining
convenience with homemade quality is the reason that Fazila Foods continues to expand, reaching new customers every single day.
Based from our production facility in Bolton, Fazila Foods proudly supply to over 500 SPAR stores across the north of England as a
proud member of the James Hall & Co. family of companies.
Our products can also be found on shelves across Europe as we continue our aim to deliver the Fazila Foods brand worldwide.
As part of our continued growth, we are excited to welcome new team members to the business who are as passionate and dedicated
about their work as Fazila herself
About the Role
The main purpose of the role is to ensure the production of excellent quality and safe food that complies with company
specifications, codes of practice and legislation. Post holders will work to support all stages of the manufacturing process from
product development through to finished product manufacture.
Here’s What You Can Expect to be Doing
This is a key position within the business and the main responsibilities will include, but are not limited to, the following:
* Promote quality, food safety and Health & Safety by leading by example, challenging unsafe practices and behaviour, assisting
in driving the site Quality agenda and Health & Safety culture.
* Take collective responsibility for all food products that are produced; sharing best practice and knowledge with others to
support continuous improvement.
* Build and maintain relationships with internal and external customers and suppliers.
* Carry out quality checks (e.g. product temperatures, label checks) and site auditing (e.g. hygiene, GMP, glass & plastics,
fabrication) and Critical Control Points (CCPs) verification audits.
* Actively participating in third party audits (e.g. BRC / SALSA, EHO, Customers).
* Being fully conversant with all traceability systems including mass balance.
* Investigating complaints and ensure they are closed out to a satisfactory conclusion; work with the site team to reduce
complaints.
* Auditing and filing of traceability documentation ensuring that non-conformances are communicated, and corrective actions are
implemented with the production teams to ensure due diligence.
* Managing the calibration of all site equipment (e.g. scales, probes).
* Attending weekly quality team meeting and daily production communication meetings.
* Collation and logging of samples/swabs to be sent to the laboratory for analysis.
* Collection and preparation of product samples for product assessment/taste panel; recording of any issues and reporting back to
the manufacturing units and NPD, if necessary.
* Attending NPD production trials and collecting documentation/photographs in order to produce finished product and Quality
Attribute Sheets.
* Support the Quality Assurance Supervisor and the wider needs of the business.
A Few Things about You
Attitude:
* Positive and adopts a ‘can do’ attitude to challenging situations.
* Takes responsibility for the challenge and looks for options and solutions to overcome obstacles.
* Personal motivation, showing a personal drive for overall team success.
* Is enthusiastic, passionate and energetic whilst consistently striving to exceed expectations.
Application:
* Ability to communicate effectively in the production environment.
* Is able to identify the need for quality improvement and puts into place resolutions with management authority.
* Demonstrates good time management in all aspect of the technical/quality department.
* Consumer focused, displaying a positive and professional brand image.
Achievement:
* Driven by attention to detail and process.
* Meets deadlines whilst uncompromising on quality and food safety.
* Is results orientated and takes pride in personal and team achievement.
* Consistently raises the bar for performance and continuous improvement in a food environment.
Here at Fazila Foods we understand the importance of feeling valued and appreciated for the work that you do. Without our team, we
simply would not have the success we have had over the past 20 years. Below are just some of the benefits you can take advantage
of as a member of the Fazila Foods family.
Loyalty award – From day one you will receive £0.15p per hour for every hour you work. You will then receive this as a lump sum on
the pay period after your 12 month anniversary.
Free On-site Parking - You don’t have to worry about paying for parking or getting from your car to work as our site has a secure
car park
On-site prayer room and changing facilities- We are proud of the diverse and multicultural environment we have created and have
taken steps to ensure we offer a safe and accommodating working environment
Learning & Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We understand the importance of mental health. We work with the national charity Grocery Aid to provide all
colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other
fantastic services to support you when you need it.
We also offer cycle to work scheme, bereavement pay, pension scheme and our famous Festive Hamper!
