Total 2 programme director job vacancies in Quality Assurance / Control category in Hong Kong, Sheung Wan

Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Director, Program Management and Regional Office, is a core member of the Innovative Medicine APAC Health Care Compliance (HCC) Regional Leadership team and the Innovative Medicine Global HCC Program Management, reporting directly to the APAC Regional Sector Lead. The Director will be responsible for strategic oversight, driving operational excellence, and enhancements of a compliance framework and program across the Innovative Medicine HCC organization for APAC. The Director is accountable for driving collaboration, consistency and simplification across the organization through active engagement and collaboration with the HCC Officers, HCC global functions and other Program Directors. Responsibilities include creating strategy and leveraging solutions and alignment across the enterprise as appropriate to create efficiency and minimize risk. The Director is also responsible for managing and overseeing the HCC program at the Innovative Medicine APAC Regional Office to ensure that the compliance program at the Regional Office meets the standards and requirements of J&J policies & procedures.

The preferred location of this role is Singapore.

PROFILE:

• Demonstrates a high level of integrity with strong ethical core values.
• A creative thinker, capable of understanding and describing complex business processes, highly solution oriented, with a hands-on mentality.
• Balances local and global requirements while operating with a global, cross-sector mindset.
• Effective listener and communicator, being able to understand unique requirements, while fostering harmonization and alignment.
• Requires deep knowledge of HCC programs and anti-corruption laws and regulations.
• Excellent English verbal and written communication skills, including formal presentation skills.
• Experience in leading projects in one or more compliance areas e.g., HCC, FCPA, Finance, Quality, Regulatory.
• Ability to successfully manage multiple, critical projects simultaneously.
• Proficient in influencing, negotiating, and communicating with both internal and external stakeholders.
• Highly self-motivated, self-starter, with strong agility and resilience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive operational excellence through comprehensive risk assessment, risk management and reporting
• Manage Quarterly Risk Review process ensuring that all inputs and outputs are done timely and with high-quality; coordinate Risk Assessment process for the region; identify and drive process improvements across the team
• Provide insights and perspectives to shape and execute on key compliance program initiatives such as TDA projects, dashboard projects, TPI management and oversight; review and analyze relevant data, provide input into monitoring plans, MAP/mitigation plans, risk assessment inputs and outputs
• Collaborate with country HCC Officers and teams in Innovative Medicine APAC to scope, design, initiate and implement program management projects.
• Leads and executes regional projects for the Operating Companies (“OpCo”). Assists the Regional Sector Lead with the development of an effective project portfolio management structure, promoting necessary changes, process harmonization and leveraging experiences and approaches to/from other regions.
• In partnership with the HCC Program Management at the global level, co-ordinates with functional partners to capture OpCo user requirements, identifies gaps, defines required change actions and communicates findings and recommendations to key stakeholders, including HCC local teams and Regional Sector Leads.
• Shares best practice within HCC to develop and implement consistent controls across the region, where necessary.
• Supports the development of harmonized standard processes applicable for all countries in APAC, where necessary.
• Represents APAC program management on project teams to harmonize, standardize and streamline HCC processes and systems.
• Seeks opportunities for new solutions through innovative approaches, identified through internal and external network.
• Acts as the HCC Officer of Innovative Medicine APAC Regional Office to ensure that the “10 Hallmarks” of the effective compliance program are in place; identify opportunity to leverage the Regional COEs and deploy standardized regional framework of governance, controls and processes to address common issues/themes across the region where applicable
• Other responsibilities & tasks as assigned by Regional Sector Lead.

EDUCATION and EXPERIENCE:

• Bachelor’s degree required; advanced degree is preferred.
• Minimum of 10 years of experience in the pharmaceutical and/or medical device industries; Supervisory experience preferred.
• Cross-functional and/or cross-sector experience preferred.
• Health Care Compliance experience as an advantage.
• Experience leading in a multi-national environment.
• Experience in process improvement methodologies and process mapping preferred.
• Green Belt certification and Project Management Skills is a plus.
• Knowledge of the FCPA and related anti-corruption regulations.