Total 25 accounts manager job vacancies in Quality Assurance / Control category in The United States of America

Quality Assurance Manager

Key Responsibilities
• Serve as the main Quality point of contact related to suppliers
• Manage External site to contractual obligations relative to Quality Agreement, specifications, quality, safety and regulatory requirements
• Review and/or approve as necessary, completed production batch records, deviations, master batch records, change controls, audits/inspections responses
• Understand and interpret applicable GMP Regulations pertaining to manufacturing and testing activities at External site
• Provide quality oversight of the manufacturing, testing, and release of materials at External site
• Author and drive actionable site inspection readiness plans
• Author inspection playbooks with External site on key risks/gaps and drive readiness efforts with External site
• Representation at product-specific Regulatory Inspections and/or during Notified Body audits of External site, as applicable or required
• Identify and mitigate risk at the External site
• Monitor and communicate site performances in means of quality metrics through actionable periodic reviews and operating reviews
• Escalate risks or roadblocks to management
• Drive timely decision making using principles
• Drive continuous improvements

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• Min 5 years relevant experience in a related industry preferred
• Able to start immediately preferred

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: QA/ QO)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

kate.leau@recruitexpress.com.sg

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to

kate.leau@recruitexpress.com.sg

Subject: Clinical Quality Executive

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to

kate.leau@recruitexpress.com.sg

Subject: Clinical Quality Executive

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Scope

• Identify and develop training roadmaps for the Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model
• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Provide supervision to clinical team in Q&T team
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

JOB REQUIREMENTS:

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders
• Possess a high level of adaptability and learning agility in a dynamic environment
• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills

Apply now by sending your resume to: ashley.loo@recruitexpress.com.sg

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

kate.leau@recruitexpress.com.sg
Subject: Clinical Quality Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

The Quality and Safety Project exec/ manager is a highly dynamic position and will interface with quality and safety senior leadership and staff from the organization.

Key responsibilities:

• Provide project management support for ongoing and new advisory services initiatives coordinating: project timelines, agenda development, production and distribution of meeting minutes and materials, preparation of reports and presentations for various audiences.
• May serve as liaison to selected improvement initiatives, providing project management to multidisciplinary and often interdepartmental teams focusing on high-priority quality and safety initiatives.
• Under the direction of the Chief Quality Director, develop project work plans including identification of key stakeholders, deliverables, timelines and required resources. Assures that the project activities are managed consistent with project plans. Maintain all relevant project documentation.
• Oversee the management of Quality & Safety Council and associated planning meetings.
• Effectively communicate with organization and Affiliate stakeholders and executive sponsors about project progress toward goal achievement, critical factors and obstacles.
• Assist in problem resolution and process improvement.
• Provide superior customer service always. Understand and manage customer expectations.
• Support the operational and business aspects of projects.
• Additional responsibilities at discretion of the Associate Chief Quality Officer.

Qualifications

• SKILLS/ABILITIES/COMPETENCIES REQUIRED:
• Excellent analytic, organizational and interpersonal skills
• Effective problem-solving skills
• Ability to organize, implement and manage projects
• Ability to be attentive to detail and be organized
• Ability to work with limited supervision
• Experience working on projects and presentations
• Excellent computer skills, including knowledge of MS Office (Word, PowerPoint, Excel, Vision and Access)
• Effective interpersonal, communication and organization skills
• Demonstrated ability to be flexible, highly organized and thoughtful in a fast-paced AMC
• environment

EDUCATION:

• Min Bachelors’ degree in any related field
• At least 2 years of work experience would be at an advantage. Experience in project management or operations in a health care environment preferred.

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

What you’ll do

• Manage clinical quality reporting staff through end-to-end clinical quality data ingestion/exchange, storage/maintenance, security, project management, strategic planning, reporting, and analyses.
• Oversee quality and integrity of processes, data, and systems by serving as a subject matter expert on health information technology systems.
• Develop, maintain, and govern an accurate and complete directory of available clinical quality data, resources, reports, dashboards, and analyses.
• Collaborate across the organization to monitor and maintain the plan’s compliance with MOH standards and alternative payment model contractual arrangements.
• Develop and maintain strong collaborative relationships with providers, MOH, health information networks, vendors, and internal population health stakeholders to ensure health data is accurate and complete and outcomes are met related to quality.
• Responsible for team that conducts in-depth analyses to identify gaps in care across all lines of business to assist care coordinators in provider and member outreach for quality improvement.
• Collaborate with auditor, vendors, senior management, ITS, quality management, and other relevant stakeholders to plan for and ensure timely availability of data needed for audits, reports, applications, organizational metrics, and planning.
• Oversee training, processes, and access related to patient records, supplemental data, measures, supporting applications, and educational materials.
• Provide continuous monitoring and goal setting for clinical quality measures and supplemental data to assist in population health initiatives and improved quality metric performance.
• Participate in regular quality meetings with organizational leadership to evaluate metrics and identify and remove barriers to improving quality metrics across all lines of business.

What you need

• Min Bachelor’s degree with major in health informatics, health administration, public health, business administration or related field.
• Requires proven leadership skills and experience.

Bonus if you have

• Post-graduate degree in health informatics, health administration, public health, public administration, or related field.
• Previous project management experience.

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Salary: up to $17000

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East/Pioneer

Job Description:

Maintains and evaluates the region’s compliance status with various regulatory bodies including customs, export control and applicable tax authorities. Ensuring proper documentation and procedures are maintained in accordance with regulations.

Reviews internal controls, develops processes, administers the compliance audit program, and oversees corrective action plans for the region. Identifies compliance gaps and recommends process improvements.

Assists in establishing and maintaining localized policies and procedures for compliance with import and export regulations as well as ensuring broad Company awareness of these requirements.

Identifies and develops business processes to address compliance risks, with a focus on continuous process improvements to increase efficiency and improve performance to customers.

Responsible for monitoring and reporting KPIs and metrics to senior management and daily reporting of import and export compliance for the region.

Sets overall budget, operational strategy and priorities for assigned area of responsibility.

Prioritizes and manages projects in the region for both import and export compliance which involves defining the project scope, budget, scheduling and execution of project risk.

Job Requirements: Min Degree in Supply Chain & Logistics or similar w min 10 years trade compliance experience, with minimum 5 years' of management experience and trade compliance for multiple countries or in a global environment & customs broker license

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Responsibilities

• Ensures compliance with regulatory bodies like customs, export control, and tax authorities in the region. Maintains proper documentation and procedures as per regulations.
• Reviews internal controls, develops processes, and manages compliance audits. Implements corrective action plans and suggests process enhancements to address compliance gaps.
• Assists in creating and enforcing localized policies and procedures for import and export compliance. Promotes Company-wide awareness of these requirements.
• Develops business processes to mitigate compliance risks, focusing on continuous improvements for efficiency and customer service.
• Monitors and reports KPIs and metrics to senior management, providing daily reports on import and export compliance in the region.
• Sets budgets, operational strategies, and priorities for the assigned area.
• Manages projects related to import and export compliance, defining scope, budget, schedule, and project risks.

Requirements

• Bachelor’s degree or higher in International Business, Business Administration, or Supply Chain Management. Possession of a customs broker license.
• Minimum of 10 years of experience in trade compliance, including at least 5 years in a management role and dealing with trade compliance across multiple countries or in a global setting.
• Expert knowledge of import and export regulations in the region, covering areas
• Ability to navigate and comply with various Government Agency requirements
• Proficiency in global trade management software and systems, with experience in implementing and expanding trade automation tools, including but not limited to SAP-GTS.
• Track record of writing and submitting binding rulings, as well as designing and implementing value-added import/export policies and processes.
• Experience in conducting audits and managing disclosure practices.

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to alexgoh@recruitexpress.com.sg
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to alexgoh@recruitexpress.com.sg
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to alexgoh@recruitexpress.com.sg
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)