Store Manager - Charity Retailer (Large Store Format)
Clitheroe, Lancashire
Salary £34,125 per annum plus great benefits including generous allowances for holiday healthcare, pension and life assurance
Full Time 37.5 per week
My client is looking for an experienced Store Manager to lead and manage their high-profile store based in Clitheroe. This is an exciting opportunity to manage our clients largest store within their portfolio.
As the Store Manager you will be responsible for leading, developing and inspiring an established team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community while raising money for an amazing charity.
Operating within a fast-paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area.
This store operates between the hours of 8am - 8pm 7 days per week on a shift pattern basis.
As an experienced high volume retailer, you will have exceptional organisational skills, creative flair, drive and commercial awareness. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied, and no two days are the same.
Key Responsibilities:
- To achieve / exceed all income and operational targets, using all resources and time available to maximum profit.
- To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures and use of the Gift Aid application.
- To maximise profit from new goods through effective stock control, visual merchandising and sales opportunities.
- To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations.
- To manage the pricing of goods to achieve a high sell through rate, whilst maximising income from donated goods.
- To utilise sales reports and information to manage, merchandise and display goods in the store floor space to maximum sales potential.
- To provide training, development and performance management of any store assistants within the charities policies and procedures.
- To actively attract, recruit, train and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business.
Skills and experience required:
- Minimum of 12 months experience working within a high volume, fast paced retail environment.
- Availability to cover store operational hours, as detailed above.
- Ability to make commercially astute decisions, prioritise and organise workload and manage, lead and develop a large team.
- Committed to going above and beyond when it comes to customer service
- Self-motivation and determination to be successful
- Strong people leader, motivational and inspirational in your approach.
Benefits:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is a fantastic opportunity for an experienced and driven Store Manager/Shop Manager to work with a dynamic and growing retail charity who really value their people.
If you feel this role would be ideal for you then please apply today with a copy of your CV.
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