Total 86 Purchasing / Procurement / Inventory job vacancies in Birmingham, b2 4hs

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Possessing an up to date Cat C Driving licence
• Carrying out multi drop HIAB deliveries to our customers in a safe and timely manner
• Adhering to all legislative requirements
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using forklift trucks, but don't worry full training will be provided
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Unloading, booking in and management of all incoming stock
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchant? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Connect Appointments have a number of opportunities for experienced Warehouse Operatives to join one of our clients in the Birmingham area.

Our client, a global player and market leader in records management, provides numerous services to their clients and are looking for Warehouse Operatives with good levels of Maths and English to join them.

Schedule: Monday to Friday, 8:30am to 5pm

Pay rate: £12.19 per hour

Skills and experience required:
* Able to pass strict vetting process.
* This role will involve a high percentage of manual handling.
* The position will involve working at a pace in line with site specific targets for APH (Activities per hour)
* Adhere to site specific requirements for internal re-locations of assets
* Able to lift heavy boxes/Books/Ledgers.
* Ability to organise and manage own workload to meet targets and strict deadlines.
* Have the ability to work individually as well as part of a team

The successful Warehouse Operatives must be able to pass a strict vetting process, covering;
* DBS Check
* Financial Background Check (CCJ/Bankruptcy/Trust Deeds)
* Full working history
* 5 years check-able references.

Previous experience as a Warehouse Operatives, Warehouse Picker or similar position will be essential.

Get Connected and apply now by submitting your most up-to-date CV.

CAIM

Are you an experienced Warehouse Operative who is looking for a new career as a Team Leader?

Do you pride yourself on being reliable in your work and do you enjoy managing a warehouse team?

Have you an interest in helping your community with its health?

If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you!

About Us:

PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn.

At Phoenix Medical Supplies we value, support and celebrate working with colleagues from all backgrounds. As part of our commitment to ensuring equal opportunities for all, we strive to support the residents in each and all of our local communities, gaining employment.

About the opportunity:

We are currently looking for a Warehouse Team Leader within our Birmingham Distribution Centre.

You will act as a link between the supervisors and warehouse staff providing immediate hands on leadership and supervision ensuring maximum effort and attention to detail in a safe and tidy environment.

Your main responsibilities will include coordinating, prioritising and delegating warehouse activities in order to ensure that depot service level requirements are met at all time, effective management and control of productivity within the warehouse team, to ensure the achievement of contractual and internal KPI’s are met and control all aspects of staff operations within the depot to ensure all duties are carried out as required and encourage high standards of work from each employee.

Salary

An estimate of £30,338.36 Per Annum, a base rate of £11.23 plus a regional supplement of £0.19p per hour, as well as an additional 25% per hour, totalling an hourly rate of around £14.23

Working Pattern

41 hours, working Monday to Friday from 9pm till 5am, with 1 in 2 Sundays from 12pm till 6pm.

Training and Support

You will receive a comprehensive induction from the Learning and Development Facilitators.

We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:

22 days paid annual leave plus bank holidays, rising with length of service

Access to High Street discounts

Free Parking

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes

Essential Skills/Experience

- Numeracy and literacy skills

- Attention to detail

- Team Player

- Communication Skills

- Ability to prioritise own workload

- Experience in a similar role

Who we want:

Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.

We reserve the right to close this vacancy early if sufficient applications are received

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Possessing an up to date Driving licence
• Carrying out multi drop deliveries to our customers in a safe and timely manner
• Adhering to all legislative requirements
• The contracted hours for this role are 37 or more

You

Our customers rightly demand great service, but they love a bit of banter too. You'll need to be customer focussed, a team player who is able to work with others, resourceful with drive and enthusiasm.

What can I expect in return?

At Selco, the opportunities for professional growth and development are immense. We actively support internal advancement through a fully developed and supported career path, with plenty of training opportunities along the way.

We also offer a huge range of company benefits, including a competitive salary, profit-based bonus scheme, free health cash plan, share save scheme, holiday buying, thousands of retail discounts and offers, a company pension scheme, Cycle to Work and free Life Assurance.

The Job

• Monitor and analyse data related to incidents of loss or theft, identifying trends to develop and implement loss mitigation strategies.
• Collaborate with internal stakeholders, in particular working closely with the Heads of Department and Regional Trading Directors, to share intelligence, identify threats and address areas of vulnerability.
• Develop and maintain robust loss prevention policies and procedures aligned to industry standards, regulatory requirements and business strategy.
• Develop and implement branch training programmes to educate colleagues on security measures and best practice.
• Support profit protection actively across the branch network, delivery hubs and the Selco distribution centre
• Monitor surveillance systems and security equipment to ensure effectiveness.
• Stay up to date on industry trends and innovations and recommend enhancements and improvements.
• Liaise cross functionally to update and manage the Business Risk Register
• Manage a team of field-based profit protection specialists and office-based support team to achieve the Selco profit protection strategy.
• Utilise the field-based teams to conduct regular audits and assessments of security protocols and procedures.
• Establish and maintain relationships with external partners such as security firms, CCTV monitoring companies and out of hours services.
• Prepare regular reports and presentations on profit protection activities, performance and outcomes.
• Act as subject matter expert for the business on security, risk and legal & regulatory compliance.
• Undertake any additional projects that may be required as defined by the Senior Leadership Team or Grafton Group
• This post is subject to receipt of satisfactory references.
• Candidates to be aware that this is a hybrid position with a mixture of office based (Wythall), field and home working.
• All employees are expected to be flexible in their duties and responsibilities and may be asked to perform other duties which reasonably correspond to the general character of their job and their level of responsibility.
• All employees are expected to maintain confidentiality of data and information that is sensitive to Selco, in line with Company policy and the GDPR Act (2018)
• All employees are expected to maintain personal and professional development activities to meet the changing demands of their role / business.
• All employees are expected to adhere to the Company's Equality & Diversity policies.
• All employees are expected to take a proactive approach to maintaining their own and others health and safety.
• All employees should adhere to the Road Transport legislation / policies.
• Proven experience in a senior profit protection role is essential.
• A track record of developing and embedding effective strategies and processes.
• Experience conducting corporate investigations and interviews.
• Experience writing investigation reports and statements.

What can I expect in return?

At Selco, the opportunities for professional growth and development are immense. We actively support internal advancement through a fully developed and supported career path, with plenty of training opportunities along the way.

We also offer a huge range of company benefits, including a competitive salary, profit-based bonus scheme, free health cash plan, share save scheme, holiday buying, thousands of retail discounts and offers, a company pension scheme, Cycle to Work, free life Assurance and company car/allowance.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Are you an experienced Warehouse Operative who is looking for a new career?

Do you pride yourself on being reliable in your work and do you enjoy working in a fast paced environment?

Have you an interest in helping your community with its health?

If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you!

About Us:

PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn.

At Phoenix Medical Supplies we value, support and celebrate working with colleagues from all backgrounds. As part of our commitment to ensuring equal opportunities for all, we strive to support the residents in each and all of our local communities, gaining employment.

About the opportunity:

We are currently looking for a Part time Warehouse Operative within our Birmingham Distribution Centre.

Working within a busy pharmaceutical warehouse environment you will be accurately assembling customer orders, efficiently picking customer orders for shipment and ensuring that the correct number and type of product is loaded and shipped on time. You will need to meet minimum productivity and quality standards and comply with policies and legal requirements in relation to the role.

In this role you will be required to stand and walk for the majority of your shift, as well as needing to be able to lift (products up to 15kg), bend, twist, kneel, and crouch.

Salary

Hourly rate of £10.67, plus a regional supplement of £0.19p per hour. Totalling an hourly rate of £10.86.

Working Pattern

22.5 hours per week working Monday to Friday from 11am till 3pm, with 1 in 2 Sundays from 7am till 12pm.

Training and Support

You will receive a comprehensive induction from the Learning and Development Facilitators.

We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:

22 days paid annual leave plus bank holidays, rising with length of service

Access to High Street discounts

Free Parking

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes available (Education paid for by the company via the Apprenticeship Scheme)

Essential Skills/Experience

- Numeracy and literacy skills

- Attention to detail

- Team Player

- Communication Skills

- Ability to prioritise own workload

Who we want:

Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.

We reserve the right to close this vacancy early if sufficient applications are received

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with direct or close supervision, the Guest Advisor consistently delivers outstanding guest service experiences in a sales culture using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. This position ensures products are easy to see and buy, builds sales by sharing product and gaming knowledge with guests, and provides a clean, organized environment in which to shop. Guest Advisors utilize their professional conduct and passion for gaming to ensure each guest has an excellent experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchase transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; escalate customer issues and complaints to the appropriate supervisor in a timely and professional manner.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines.
• Protect company assets through effective inventory control and loss prevention practices, including scam awareness, and safety best practices.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist in stocking/restocking of merchandise on shelves and fixtures and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Assist store team in meeting and exceeding sales, profit, and shrink goals.
• Assist with checking in shipments for discrepancies/shortages.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent preferred.
• Previous retail or guest service experience preferred.
• Video game knowledge preferred. 

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematical and alphabetizing skills.
• Complete required paperwork properly.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Stand and move throughout the store unassisted for up to 8 hours per day.
• Work a flexible schedule including nights, weekends, and some holidays.
• Be reliable and trustworthy.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.