Are you passionate about leading a team to deliver outstanding customer service in a fast-paced retail and catering environment?If you thrive in hands-on roles, have a knack for problem-solving, and love empowering a team to exceed expectations, this might be the perfect opportunity for you.
As a Greggs Shop ManageratUWE Bristol, you’ll lead by example, ensuring operational excellence while developing a high-performing team.Your role will be centred around creating an inviting, efficient, and customer-focused shop experience by adhering to Greggs' core values and operational standards.You'll manage a young and enthusiastic team who are eager to learn and develop, and you’ll play a pivotal role in mentoring and scheduling them effectively.The position offers you the chance to lead confidently, inspire resilience, and manage day-to-day operations, including rostering in a way that balances your team members' availability.
Why Join Us?
- Flexible Monday to Friday schedule with occasional weekend shifts (overtime paid)
- Generous holiday break: two weeks off during Christmas
- Career development opportunities to help you grow into management within Sodexo
- Engaging, team-oriented environment where your ideas are valued, and your leadership makes a difference
Bring your catering expertise, customer-focused attitude, and readiness to lead in a role where every day brings new challenges and rewarding achievements. Join us to make a real impact from January 2025!
What you’ll do:- Deliver a fast and friendly customer service by putting the customer at the centre of all store operations
- Develop a high performing team focused on delivering a fast & friendly customer experience
- Achieve consistently high standards to meet customers’ expectations
- Deliver relevant added-value to customers to increase sales
- Maximise profit through effective cost control
For a full list of responsibilities please view the attached job description
What you bring:- Proven experience of leading a team within a service environment
- Proven experience of managing operations within a catering service
- Ability to communicate effectively with team members and line manager
- Experience of delivering relevant training, using company guidelines
- Understanding of relevant Health & Safety, Employment and other legislative requirements
- Experience of implementation and adherence to HACCP
- Experience dealing with branded outlets is desirable
- Strong attention to detail and adherence to standards
- Proven IT skills
- Ability to deal with stressful situations with a flexible approach to the role
- Analyse problems, develop opportunities and implement innovative solution
What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental Health Support: Unlimited access to an online platform for mental health and wellbeing.
- Employee Assistance: Access to support for everyday challenges, including legal and financial advice.
- Health & Wellbeing App: Enjoy a free app with rewards for healthy living, plus 24/7 virtual GP access.
- Discounts & Financial Benefits: Exclusive deals through the Sodexo Discounts Scheme, alongside insights and savings via the Salary Finance Platform.
- Retirement Planning: Join the Sodexo Retirement Plan to secure your future.
- Death in Service Benefit: Protection for your loved ones in the event of your passing while employed.
- Career Development: Opportunities for growth through a variety of learning and development tools.
- Cycle to Work Scheme: Promote a healthier lifestyle while helping the environment.
- Volunteering Opportunities: Engage in meaningful community support initiatives.
- Flexible Work Environment: Enjoy a dynamic workplace with competitive compensation.
We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
