Total 3 job vacancies by Bata Shoe (singapore) Private Limited

Job Description

• Provide customer service in accordance with Bata’s service standards
• Optimize sales opportunity alongside customer satisfaction
• Offer product expertise to assist customers in their enquiries and choices
• Familiarize with promotional activities and advice customer accordingly
• Project a healthy and well-groomed image as our representative of Bata
• Maintain the POS / Cashier with utmost care and ownership
• Ensure accurate payment and return of change to customers
• Ensure the accurate receipt of goods from Warehouse and other Stores
• Ensure prices of products are accurate
• Ensure products on display are well maintained and stock-up according to standards
• Ensure documentation of products are accounted for and accurately maintained
• Deliver sales and profitability target
• Ensure delivery of 100% customer satisfaction
• Ensure consistency in customer service
• Achieve sales targets set for the store
• Achieve MSI and conversion metrics as per Company benchmark
• Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

• At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
• Well-groomed and friendly personality
• Service oriented with a positive attitude
• Customer-focused with strong communications and interpersonal skills
• Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.

Job Description

• Provide customer service in accordance with Bata’s service standards
• Optimize sales opportunity alongside customer satisfaction
• Offer product expertise to assist customers in their enquiries and choices
• Familiarize with promotional activities and advice customer accordingly
• Project a healthy and well-groomed image as our representative of Bata
• Maintain the POS / Cashier with utmost care and ownership
• Ensure accurate payment and return of change to customers
• Ensure the accurate receipt of goods from Warehouse and other Stores
• Ensure prices of products are accurate
• Ensure products on display are well maintained and stock-up according to standards
• Ensure documentation of products are accounted for and accurately maintained
• Deliver sales and profitability target
• Ensure delivery of 100% customer satisfaction
• Ensure consistency in customer service
• Achieve sales targets set for the store
• Achieve MSI and conversion metrics as per Company benchmark
• Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

• At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
• Well-groomed and friendly personality
• Service oriented with a positive attitude
• Customer-focused with strong communications and interpersonal skills
• Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.

Primary responsibilities

• Perform administrative duties, replying of emails, file and sort documents
• Ensure Excellent Customer Service
• Abides to the Company's Service Standards and answers all customers’ enquiries promptly and efficiently
• Acquires sufficient product knowledge and the ability to assist customers in their choices and purchases
• Manage corporate client in bulk orders
• Project a healthy and well-groomed image always
• Seizes every opportunity to sell to customers

Manning of Point of Sales

• To handle the Shop’s cash with utmost care
• To bring in correct sales and return correct change to customers

Inventory and Merchandising

• Ensure accurate receipt of goods from the warehouse and other shops.
• Ensure accurate pricing of products
• Ensure that the products are displayed and stock-up according to Company’s standards
• Ensure that the documentation of the products are properly and accurately maintained and accounted for according to Company’s procedure
• Be familiar with all promotional activities and advice customers accordingly
• Any other duties assigned by the Store Manager

Requirements

• Minimum 1-2 years of related experience as Supervisor/Store Admin in retail industry (Fashion/Sports/Apparels related)
• 6 days per week: Retail hours (Shifts, weekends and Public Holiday)
• Good organizational skills with ability to multi-task and prioritize tasks
• Highly motivated with a willingness to get hands-on when required
• Meticulous and detail-oriented
• Able to start within a short notice