Total 320 PR / Media / Communications job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

As a Social Media Manager and Content Creator at Woopa Travels Singapore, you will play a pivotal role in developing and executing marketing strategies to promote our travel services and destinations. You will be responsible for creating engaging content, managing social media channels, and analyzing market trends to ensure our brand remains competitive. Your creative and analytical skills will help drive customer engagement and enhance our market presence. This role requires a dynamic individual with a passion for travel and a keen understanding of the latest marketing techniques and tools.

Job Responsibilities

• Conduct research and identify social media trends, insights, and best practices.
• Develop social media strategies aligned with business goals together with the marketing manager.
• Stay up-to-date with the latest social media trends, tools, and technologies.
• Create engaging and high-quality content for various social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and TikTok.
• Able to manage the social media calendar and ensure timely publication of content independently with minimal supervision.
• Able to design visuals (statics, video, GIFs) to be posted on online and social media platforms.
• Build and nurture a community on social media platforms by responding to comments, messages, and mentions promptly and professionally.
• Foster positive relationships with followers, influencers, and industry partners.
• Able to monitor, track, analyze, and report on social media performance using analytics tools bi-weekly and monthly, and thereafter suggest and implement immediate action steps where necessary.
• Provide insights and recommendations to optimize content and improve engagement.
• Work closely with the marketing, content, and design teams to create cohesive and compelling social media content.
• Able to speak to and coordinate with external partners, influencers, and agencies when necessary with supervision from manager.
• Able to convey content ideas clearly to the local team to share workload or if content needs to be taken on the ground.
• Perform other adhoc duties as assigned.

Job Requirements

• Studied Marketing, Communications, or a related field.
• Experience in social media management, preferably within the travel and tourism industry.
• Proven track record of developing and executing successful social media strategies.
• Strong understanding of social media platforms, trends, and analytics tools.
• Strong command of English language and excellent written and verbal communication skills.
• Creative thinker with the ability to generate innovative and trendy ideas.
• Ability to work independently and as part of a team.
• Intermediate skills in using creative design tools (Photoshop, Lightroom, Premiere Pro, After Effects, Final Cut Pro, Capcut etc.)
• Experience with paid social media advertising is a plus.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this Digital Marketing and Content writer role at Woopa Travels Singapore, you will be responsible for developing and implementing comprehensive digital marketing strategies, setting up and optimizing digital ads, and analyzing website traffic and user engagement metrics to drive data-driven improvements. Your expertise in SEO trends and algorithms will ensure that our content remains relevant and ranks high in search engine results. You'll create high-quality, SEO-optimized content for our website, blog, and social media platforms, conduct thorough keyword research, and write both short-form and long-form articles.

Job Responsbilities

• Able to develop and implement comprehensive digital marketing strategies to enhance brand visibility and attract potential customers.
• Has knowledge in setting up digital ads and able to monitor and analyse website traffic, user engagement metrics, and keyword performance to measure the effectiveness of content and make data-driven improvement.
• Optimize existing content to improve search engine rankings and user engagement, ensuring that the content is up to date, relevant and accurate.
• Stay up to date with the latest SEO trends, algorithms, and best practices to implement effective optimization strategies.
• Create high-quality, SEO-optimized content for our website, blog, social media platforms and other digital channels.
• Conduct thorough keyword research to identify relevant and high-ranking keywords and incorporate them strategically into content.
• Write a mix of short-form and long-form articles, covering various topics related to tourism in Singapore and Asia Conduct periodic content audits to identify gaps, areas for improvement and opportunities for new content creation.
• Collaborate with the marketing team to develop content strategies that align with our brand identity, marketing goals and SEO objectives.
• Collaborate with other team members, such as graphic designers, social media specialists, and marketing managers, to ensure content consistency and alignment across all channels.

Job Requirements

• Degree / Diploma in Marketing or related fields.
• Minimum 2-year experience in digital marketing and content writing for a marketing agency, advertising or tourism agency based in Singapore (or other foreign entities similar to that of Singapore market)
• Excellent command of written and spoken English
• Has experience (while not completely reliant) in using ChatGPT and other AI-generative tools to generate engaging and informative tourism articles, travel guides, blog posts and promotional materials

Job Description: Event Sales Coordinator

Position Overview:
The Wedding Sales Coordinator is responsible for assisting clients in planning and executing private , wedding & corporate events, providing a seamless and memorable experience. This role involves working closely with clients to understand their preferences, coordinating logistics with internal and external vendors, and ensuring the highest level of service. The Sales Coordinator will support the sales and events team in promoting wedding packages, managing client relationships, and overseeing event execution to meet client satisfaction and company standards.

Key Responsibilities:

1. Sales and Client Relations:Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages, venue options, and services.
   Schedule and conduct venue tours for prospective clients, showcasing spaces and addressing any questions.
   Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.
   Develop and maintain positive relationships with clients throughout the sales and event planning process.
   
2. Event Planning and Coordination:Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.
   Coordinate with vendors, such as external caterers, florists, decorators ensuring all services align with client expectations.
   Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.
   Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.
   
3. Administrative Support:Maintain accurate records of client communications, contracts, payments, and event details.
   Prepare and process contracts, proposals in a timely manner.
   Assist in tracking sales targets, generating reports, and preparing presentations as needed.
   
4. Customer Service Excellence:Act as the primary point of contact for clients, ensuring timely and effective communication.
   Resolve any client concerns or last-minute changes professionally and efficiently.
   Ensure a memorable experience for clients and guests by exceeding service expectations.
   
   

Qualifications:

• Bachelor's degree in Hospitality, Event Management, Sales, or a related field preferred.
• 1-3 years of experience in wedding or event sales, hospitality, or customer service roles.
• Strong understanding of wedding /corporate trends, customs, and client preferences.
• Exceptional organizational skills and attention to detail.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office Suite, and CRM systems.

Additional Requirements:

• Flexibility to work weekends, evenings, and holidays as required by event schedules.
• Ability to handle high-stress situations with professionalism and poise.
• Physical ability to oversee event setups and coordinate with vendors on-site
• Negotiating contracts with vendors and suppliers for high quality service within budget.
• Establishing and maintaining relationships with vendors and venues
• Working closely with clients to understand their event requirements and translating these into detailed plans.
• Planning event details and aspects, including seating, dining and guests
• Managing events and addressing potential problems that may arise
• Planning for potential scenarios that could impact the integrity of the event
• Coordinating all aspects of events, including venue selection, catering, entertainment and attendee registration.
• Overseeing the smooth set-up and packing-up of an event and making sure it's on schedule.
• Handling unexpected issues and emergencies that arise before and during events.
• Conducting post-event evaluations to determine how future events could be improved.

NBCUNIVERSAL INTERNATIONAL

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusioninitiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

CNBC INTERNATIONAL

CNBC is the world’s number one business and financial news network. Its mission is to help the influential and aspirational make astute decisions to get ahead by providing live market updates, breaking news, in-depth analysis and exclusive interviews.

CNBC’s vast portfolio includes CNBC.com, the online destination for global business; CNBC PRO, the network’s premium subscription service that provides real-time global market data and market analysis, as well as a growing slate of live and virtual events where consumers can experience CNBC’s award-winning journalism, live.

With headquarters in New Jersey, London, Singapore, and Abu Dhabi, CNBC provides a truly global 24-hour business briefing for senior business leaders, the financial community and those with assets to invest or protect. Today the channel is available in more than 392 million homes worldwide. CNBC also boasts a growing audience across its social media and digital video platforms.

Visit www.cnbc.com for more information.

NBCUniversal is the parent company of CNBC.

OVERVIEW

CNBC Digital is looking to hire an Associate Editor on the APAC team, based in Singapore under a Fixed-Term Contract for 12 months. In this role, you will collaborate with CNBC’s digital news team during Asia’s business day to assign, edit and write stories – all while meeting tight deadlines. You should have strong planning skills, some experience in mentoring junior reporters, and a desire to excel at curating the front page of a website while effectively communicating across teams.

KEY RESPONSIBILITIES

• Support the Deputy Managing Editor in overseeing a diverse team of journalists
• Act as the hot-seat for CNBC.com, managing and updating site content with strong editorial judgment and knowledge of business and financial news
• Assign and edit stories relevant to the APAC region
• Organize workflow and maintain the editorial calendar
• Brainstorm and pitch compelling features ideas that align with CNBC’s editorial strategy
• Write breaking news headlines quickly for mobile notifications, ensuring both accuracy and an appropriate tone
• Write breaking news and analysis stories as needed
• Act as a copy editor for CNBC.com, ensuring that all stories, features, video descriptions, and interactive content meet the highest quality standards and are published promptly

ESSENTIAL REQUIREMENTS

• Extensive knowledge of CNBC’s content and subject material, with a strong interest in financial markets, economics, technology and politics
• Strong understanding of global financial markets and the interplay between different economies and markets
• Proven experience in updating websites, news editing or hot-seating at a wire service
• Ability to manage multiple tasks and stay composed in a fast-paced news environment
• Ability to work effectively as part of a team and across all departments and locations
• Excellent verbal communication skills, combined with strong research and succinct writing skills
• Demonstrated self-starter, with the confidence to make quick decisions in a fast-paced news environment
• Familiarity with social media platforms, especially X
• Fluency in English language
• Flexible and willing to occasionally work different shifts when required, which some starts very early in the morning or on weekends

DESIRED ATTRIBUTES

• Minimum 2 years of editing experience in a fast-paced news environment or business news organization
• Familiarity with content management systems
• Experience in overseeing news coverage and making editorial decisions within a leading wire service or business news organization

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

ADDITIONAL INFORMATION
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, the PR & Brand manager will play a pivotal role in elevating and driving the College’s brand mindshare and reputation. The role will be responsible for developing and executing effective PR and brand strategies that align with the company’s strategic vision and business objectives. By building strong relationships with media, influencers, and stakeholders, the PR and Brand Manager will drive positive awareness, manage public relations and contribute towards raising overall brand-building efforts for the College.

Brand Marketing & Management

• Develop and implement 360-degree brand communications & marketing strategies and campaigns, aligned with NUSC’s brand positioning (brand activation, partnerships, collaborations etc).
• Manage and enhance the brand guidelines catered to all touch points, ensuring synergies across multiple brand platforms and mediums.
• Ensure brand consistency and alignment across all NUSC channels, including website, social media, advertising and collaterals/materials.
• Manage NUSC corporate gift inventory, especially in curating gifts that align with the NUSC brand.
• Lead and oversee NUSC facility branding needs in collaboration with infrastructure office.

Public Relations Management

• Develop and pitch compelling press releases, media advisories and story angles to journalists, as well as craft speeches and executive communications for NUSC leadership.
• Manage media inquiries/briefings and coordinate interviews.
• Build and cultivate relationships with key media outlets, editors, correspondents, especially in the education sector.
• Monitor media coverage and track brand mentions.
• Proactively identify and address potential PR challenges or crises.

Measurement & Training

• Measure and report the effectiveness of PR and brand initiatives as well as identify trends, insights, and areas for optimisation.
• Manage brand research/sentiment surveys and audits.
• Conduct brand training workshops to impart NUSC brand guidelines and industry best practices.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Bachelor's degree in Public Relations, Marketing, Communications or a related field.
• Minimum 5 years of relevant experience in PR & brand management, campaign management and agency management.
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Excellent written and verbal communication skills.
• Strong project management, organisational and time management skills.
• Ability to work independently and as part of a team.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.
• Experience in higher education sector is a plus.

Opus is in search of a motivated individual who is passionate in brand storytelling to be part of our team.

We are a PR & talent management agency with a sharpened expertise in creating communications strategies to drive impact. Bolstered by our strong network of press, social media and public personalities, we elevate the presence of our clientele by crafting customizedsolutions to deliver powerful storytelling - be it through PR, social media, consumer or community experiences.

With a growing portfolio of reputable clients, this opportunity will offer you a dynamic and collaborative work environment where you will play a part in executing strategies across the luxury, fashion and hospitality realm.

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

What you will do

• 6G technology research & development
• New technology prototype, proof-of-concept, and system validation/verification
• Develop technical proposals for international standardization
• Eco-system engagement for 6G initiatives

What you will bring

• MS or PhD degree in Electrical Engineering, Communication Engineering or related.
• With min. 8 years of relevant experience in similar field.
• Possess strong knowledge in digital signal processing (DSP) and have experience in evaluating and designing communication algorithms.
• Deep understanding of mobile communication system and specifications, including standards such as 3G, 4G, 5G, and beyond.
• Hands-on experience in practical implementation for wireless communication system. Programming skill in C/C++, Matlab, Python, Verilog or VHDL, etc. is preferred.
• Strong background in the wireless communication industry, with a proven track record of working on wireless communication technologies.
• Expertise in at least one of following special areas is preferred: artificial intelligence (AI) applied to wireless communication, satellite communication systems, or energy engineering related to wireless networks.

Location: One North, Singapore

Why MediaTek?

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact. – Join us now!

What you will do

• 6G technology research & development
• New technology prototype, proof-of-concept, and system validation/verification
• Develop technical proposals for international standardization
• Eco-system engagement for 6G initiatives

What you will bring

• MS or PhD degree in Electrical Engineering, Communication Engineering or related.
• Possess strong knowledge in digital signal processing (DSP) and have experience in evaluating and designing communication algorithms.
• Deep understanding of mobile communication system and specifications, including standards such as 3G, 4G, 5G, and beyond.
• Hands-on experience in practical implementation for wireless communication system. Programming skill in C/C++, Matlab, Python, Verilog or VHDL, etc. is preferred.
• Strong background in the wireless communication industry, with a proven track record of working on wireless communication technologies.
• Expertise in at least one of following special areas is preferred: artificial intelligence (AI) applied to wireless communication, satellite communication systems, or energy engineering related to wireless networks.

Location: One North, Singapore

Why MediaTek?

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact. – Join us now!

Staff at The Writer's Place enjoy:

• Fresh Grads welcome, Training provided, Career advancement
• Your contribution matters! Plenty promotion opportunities

(Full-time and Part-time) WE ARE ON THE HUNT TO WELCOME THE BEST CANDIDATES TO JOIN OUR TEAM AS ENGLISH TEACHERS for Pri 1-6!

The Writer’s Place is The School of Writing in Singapore since 2009
An enrichment centre established since 2009 for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Position: English & Writing Teacher Specialist (Primary school)

Our teachers are absolutely the champions of our students who respect and support every child in their classes. They are determined to provide young children who enter our School of Writing with opportunities to experience success as confident writers.

Job Description:

• Teach English Creative Writing (Primary)
• Implement standardized proprietary curriculum to help students perform well in school.
• Take pride in keeping track of your students’ progress and development, and are self-motivated to go the extra mile to support those who need it.
• Build good rapport with students, as well as their parents.

Our ideal teacher is/has:

• A confident communicator
• Fun, and able to make lessons enjoyable
• Teaching experience is preferred (Training is provided)
• A teaching diploma/Bachelor's degree/Post graduate diploma/Professional degree

Required working hours for full-time position:

• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturday
• Tuesday- Friday (12.00pm-8.45pm) Saturday (8.45am-5.00pm)
• Closed: Sun, Mon & PH
• Sundays are non-working days which is rare for the tuition industry

Various Centre Locations:

• Junction 10 (opp. Bukit Panjang MRT)
• Woodlands Galaxy CC (5 min walk from Admiralty MRT)

Job Benefits

• Medical & Dental
• Positive work culture
• Work-life balance
• Centre holidays on top of annual leave
• Management support to develop meaningful & valuable skill sets in the classroom and beyond
• Average staff turnover rate: 3 to 8 years. We are a happy team!

Excellent career progression

• To Senior Teacher, Head Teacher and management executive positions

Other positions available:

• Centre Manager, Customer Service Associate, Receptionist (Full-time/ Part-time positions available)

Join us if you can be a driver of success! Interested candidates, please send in your detailed resume along with your Expected Salary. We regret that only shortlisted candidates will be notified.

careers2@thewritersplace.com.sg

www.thewritersplace.com.sg

Are you a creative thinker who is passionate about corporate communication? Do you have a desire to learn and grow in a fast-paced, dynamic corporate environment? If so, we want you to join our team as a Corporate Communication Intern!

As a Corporate Communication Intern, you will help to develop and execute internal and external communication strategies. You will have the opportunity to contribute to various communication initiatives, including media relations, content creation, social media, and events management.

Key Responsibilities:

• Assist with the creation and distribution of internal and external communications, including press releases, newsletters, and other marketing materials
• Assist in the development and execution of social media content and campaigns
• Help coordinate and execute company events and meetings, including logistics and planning
• Conduct research and analysis to support communication strategies and initiatives
• Collaborate with cross-functional teams to ensure communication goals are aligned with business objectives
• Assist with media relations, including identifying media opportunities and drafting media pitches
• Support crisis communication efforts as needed
• Maintain and update company communication channels, including websites, social media, and intranet

What You'll Gain:

• Exposure to various aspects of corporate communication, including media relations, content creation, social media, and events management
• Hands-on experience working with cross-functional teams and contributing to company-wide communication strategies
• Opportunities for professional development and growth within a fast-paced, dynamic corporate environment
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs)

Qualifications:

• Currently enrolled in a Bachelor's degree program in Communications, Public Relations, Marketing, or related field
• Strong written and verbal communication skills
• Demonstrated experience with social media platforms and content creation
• Excellent organizational and project management skills, with the ability to prioritize tasks and meet deadlines
• Ability to work independently and collaboratively in a team environment
• Proficiency in Microsoft Office Suite and familiarity with communication and design tools such as Adobe Creative Suite, Canva, and Hootsuite

We are looking for a dynamic individual to join our team and take charge of our marketing efforts while overseeing our company website. You will play a vital role in expanding our online presence, managing promotional campaigns, and ensuring our website is up-to-date with the latest products and information.

Key Responsibilities:

• Manage and update company website regularly (products, promotions, content).
• Execute digital marketing strategies, including social media, email marketing, and online promotions.
• Analyze competitors' marketing efforts and website features.
• Join competitor CRM systems and monitor activity.
• Create and manage promotional campaigns, track performance, and adjust strategies as necessary.
• Collaborate with sales and product teams to develop relevant marketing materials.
• Monitor and provide feedback on website performance, design, and customer engagement.
• Respond to customer inquiries and feedback from the website.

Requirements:

• Experience in digital marketing and website management.
• Familiarity with SEO, social media marketing, and Google Analytics.
• Knowledge of website management platforms (WordPress or similar).
• Strong attention to detail and a creative mindset.
• Ability to work independently and within a team.
• Excellent communication skills.

Project Administrative

1. Telecom based Project document management and document coordination for seeking approvals inclide submissions
2. Communicating with ground operation team, client and building facility management for work access and further applications
3. Permit to work applications for operation and surveys
4. SP Electrical applications and Application processings include coordination with all 3rd parties and managements
5. Collect site information and prepare proposal and submitt to client for approvals
6. Collect site information and prepare Standard asbuilt submitt to relavent authorities
7. Collect fiber optic and data cable reports and keep track of project related all test report document regardless of electrical and datacabling works
8. Apply project CAR insurances and keep track
9. Propose and submitt all kind of project related access for work areas

Job specifications:

To support multiple project in telecom sector and other industrial sector such project related applictions, administrations, keep track of files, ptw submissions and seekeing approvals, liaising with partners and 3rd party managements and contractors, collect all data from engineer/operation team and prepare proposal and asbuilt document in standard practice. candidate must be able to communicate with client, office/shoppingmall/goverment agency facility managements for all access applications. Candidate must be also able to support internal teams required document and provide timley support to operation teams on ground thru tele or email communication.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Efficiently perform all duties in the Communication Centre as part of the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Communicate professionally and efficiently to all internal and external callers of the hotel.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquires from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern experience.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with call centre/operator experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude