Total 6 PR / Media / Communications job vacancies in 93 Chester Rd, Huntington, Chester, CH3 6BS

JOB TITLE: Assistant Manager

SALARY: From £42,120

LOCATION(S): Chester, Leeds or Manchester

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in the office

About this opportunity

This role presents an opportunity to join the Consumer Lending Chief Controls Office within the Framework & Data Insights - RCSA Performance team, delivering a broad range of activities that focus on how Consumer Lending as a business runs its non-financial control environment.

We're on an exciting journey and there couldn't be a better time to join us. We're putting in place a fresh operating model for non-financial risk management across Lloyds Banking Group, empowering our people to take end-to-end accountability for managing the risks they face.

What you'll be doing

• Supporting the transformation of Event and Operational Loss management processes, ensuring RCSA is updated accurately meeting data quality standards.
• Building and driving adoption of real-time, data-led, visually engaging insights on RCSA Performance, across all Consumer Lending products.
• Producing data insight reports for Consumer Lending Controls Oversight meetings covering continuous risk management performance and exceptions reporting.
• Forming relationships across all lines of risk management to understand future Event Management and Operational Loss reporting requirements, and to drive action on specific issues or changes.

About us

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.

What you'll need

We're looking for a risk framework and reporting professional, ideally with a qualification and experience in a related field (e.g. finance or risk & control management) or, alternatively, having gained expertise through experience in a similar function along with:

• You'll possess a good level of knowledge of RCSA Handbook and in particular Operational Risk Management Events, which will help you review and challenge data and highlight poor quality or emerging issues/trends.
• You'll be analytical and have expertise in the use of RCSA. This should include both the structure of data and the extraction of that data.
• You'll communicate with confidence - conveying and presenting sophisticated issues accurately (written and verbal) to technical and senior audiences.
• You'll build collaborative relationships internally within Consumer Lending Chief Controls Office and the Conduct Compliance and Operational Risk teams.
• There'll be a need to balance conflicting priorities and deliver work to a high standard in what is a broad, dynamic role.
• You'll be expected to take responsibility for challenging existing processes to drive efficiency and adopt change early.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme

Key Role:

Support the coordination and completion of Department of Defense (DoD) acquisition projects. Work with project managers and project team leads to provide analytical and technical capabilities in support of the execution of program and product acquisition goals and strategies. Write and edit technical documentation, user manuals, and training literature. Develop or contribute to solutions to a variety of problems of varying scope and complexity. Communicate with internal, external, technical, and non-technical stakeholders to ensure the quality and accuracy of the assigned project. Translate technical verbiage in documents to verbiage that can be understood by non-technical professionals.

Basic Qualifications:

• 5+ years of experience with developing, editing, and producing technical and graphical documentation

• Experience with using Microsoft Office Suite

• Ability to work with a technical engineering team and translate documents and literature into non-technical terms for business audiences

• Ability to pay strict attention to details and adhere to deadlines

• Secret Clearance

• Bachelor's degree

Additional Qualifications:

• Ability to communicate with technical, non-technical, internal, and external stakeholders at all levels in verbal and written formats

• Possession of excellent spelling, grammar, and editorial skills

• TS/SCI Clearance

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Our Communication team is a small team who work various shifts that run a 24/7 operation. In this position you will be responsible for answering calls that come to any of the Banner facilities, these calls can be from patients, patients family members, external vendors, internal teams (security, facility management). In addition you will coordinate and process all codes, emergencies and responses.

Location: Banner Mesa Corporate Center - 525 W Brown Rd

Shift Details:

Fulltime | 40 Hours/Week

2:30PM-11PM*

*​Shift times may vary occasionally

Weekend and holiday rotations are required in this role.

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. 

POSITION SUMMARY
This position coordinates and processes all codes, emergencies and responses for several facilities. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility calls as well as alphanumeric paging, overhead paging and after hours on call requests for several departments within the same facilities.

CORE FUNCTIONS
1. Responds to, processes and documents all code arrests, traumas, fire alarms (including troubles, disables and tests), emergencies and disasters following established policies and procedures for several facilities and the organization’s central call center using computer based emergency procedures and group pages. Notifies appropriate hospital/facility personnel and coordinates communication with facility-based staff, local fire jurisdictions, alarm monitoring companies and other external constituents as required.

2. Understands and appropriately utilizes all emergency backup equipment and procedures to maintain facility communications in the event of equipment or system failures including evacuation/relocation procedures of department staff and functions. Must understand and be able to assist in setting up emergency communications at each facility in the event of communication failure. Must be able to page codes, notify emergency personnel, process calls and associated functions via phone and hand held microphones using downtime procedures including hard copy code procedures, directories, personnel lists and on call schedules.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.

4. Uses the integrated computer/telephone (CTI) workstation to access information for a designated group of facilities, processing calls for patients, facilities, staff, departments, physicians and the community at large. Locates database information quickly and process calls accurately utilizing computer based directories, web based and database on-call schedules, physician/staff rosters, patient databases, organization’s intranet, and other available resources.

5. Functions as an answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and relays accurate, time critical information prior to connecting them to the caller in a prompt manner as set forth by each on-call group/physician. Follows detailed instructions established by each group/physician and shows initiative and problem solving skills when having difficulty reaching active on-call staff. Maintains accurate on-call documentation on appropriate log sheet as set forth by each group/physician.

6. Proactively and continuously identifies opportunities to improve processes and enhance database information. Presents findings and recommendations to management.

7. Works closely with all departments, staff and customers at several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Reading, writing and math skills.

Must possess good oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basis computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Previous telephone/customer service experience highly desirable.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Our Communication team is a small team who work various shifts that run a 24/7 operation. In this position you will be responsible for answering calls that come to any of the Banner facilities, these calls can be from patients, patients family members, external vendors, internal teams (security, facility management). In addition you will coordinate and process all codes, emergencies and responses.

Location: Banner Mesa Corporate Center - 525 W Brown Rd

Shift Details:

Fulltime | 40 Hours/Week

11PM-7:30AM*

*​Shift times may vary occasionally

Weekend and holiday rotations are required in this role.

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. 

POSITION SUMMARY
This position coordinates and processes all codes, emergencies and responses for several facilities. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility calls as well as alphanumeric paging, overhead paging and after hours on call requests for several departments within the same facilities.

CORE FUNCTIONS
1. Responds to, processes and documents all code arrests, traumas, fire alarms (including troubles, disables and tests), emergencies and disasters following established policies and procedures for several facilities and the organization’s central call center using computer based emergency procedures and group pages. Notifies appropriate hospital/facility personnel and coordinates communication with facility-based staff, local fire jurisdictions, alarm monitoring companies and other external constituents as required.

2. Understands and appropriately utilizes all emergency backup equipment and procedures to maintain facility communications in the event of equipment or system failures including evacuation/relocation procedures of department staff and functions. Must understand and be able to assist in setting up emergency communications at each facility in the event of communication failure. Must be able to page codes, notify emergency personnel, process calls and associated functions via phone and hand held microphones using downtime procedures including hard copy code procedures, directories, personnel lists and on call schedules.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.

4. Uses the integrated computer/telephone (CTI) workstation to access information for a designated group of facilities, processing calls for patients, facilities, staff, departments, physicians and the community at large. Locates database information quickly and process calls accurately utilizing computer based directories, web based and database on-call schedules, physician/staff rosters, patient databases, organization’s intranet, and other available resources.

5. Functions as an answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and relays accurate, time critical information prior to connecting them to the caller in a prompt manner as set forth by each on-call group/physician. Follows detailed instructions established by each group/physician and shows initiative and problem solving skills when having difficulty reaching active on-call staff. Maintains accurate on-call documentation on appropriate log sheet as set forth by each group/physician.

6. Proactively and continuously identifies opportunities to improve processes and enhance database information. Presents findings and recommendations to management.

7. Works closely with all departments, staff and customers at several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Reading, writing and math skills.

Must possess good oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basis computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Previous telephone/customer service experience highly desirable.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Key Role:

Support CYBERCOM by collecting and organizing information required for the preparation of documents, training materials, guides, proposals, and reports. Provide technical edits to engineering documentation, software documentation, manuals, reports, or any documents or presentations. Utilize strong writing, editing, and communication skills to analyze and present complex information in a format that is easy to read and understand.

Basic Qualifications:

• 5+ years of experience as a Technical Writer
• Knowledge of Microsoft Office Suite
• TS/SCI clearance with a polygraph
• Bachelor's degree in English, Business, including Business Administration, Management, Operations Management, Project Management, Supply Chain, and Logistics, or Computer Engineering, Computer Science, Cybersecurity, or Information Technology

Clearance: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Create Your Career: 

Grow With Us 
Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. 

A Place Where You Belong 
Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 
Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home. 

Your Candidate Journey 
At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

The Opportunity: 

With all the information available today, it takes a skilled intelligence analyst to know how to find and interpret the best data to give their clients the right answers. With the critical decisions made in our military every day, we need an intel analyst like you to do just that. As a network engineer for classified systems on our team, you will use your experience in network design and architecture to support the nation’s defense and respond to evolving adversaries. You will upgrade, troubleshoot, diagnose, and resolve complex network issues, maximize performance, analyze working infrastructure, and increase security, reliability, and availability for mission-critical network systems. You will apply your expertise in routing and switching, integration of encryption gear, network design and architecture, network transport layers, multi-protocol label switching, gateway protocol, virtual routing, and forwarding as you guide our team of problem-solvers to help evolve and deploy new capabilities and technologies.

Work with us as we provide the right information at the right time to support the critical needs of our warfighters.   

Join us. The world can’t wait. 

You Have: 

• 12+ years of experience in IT or network engineering domains
• Experience with administering SCI Net and designing intelligence community (IC) or customer mission networks
• Experience with administering networks with diverse operating systems, including Windows or Linux, and maximizing network performance through ongoing monitoring and troubleshooting
• Experience with hybrid cloud network design and operations, including designing, building, and configuring hybrid virtual or physical networks based on specific mission requirements
• Experience with installing network hardware and software
• Experience with virtual machines and administration of VMWare ESXi servers and with cloud-based networking technologies, including Virtual Private Clouds (VPCs) and Network Security Groups (NSGs)
• Experience working with routing policies, network architecture, IP subnetting and configuring, and racking cabling routers, switches, and network appliances
• Experience working with access control and network layer administration
• TS/SCI clearance
• HS diploma or GED

Nice If You Have: 

• Experience as a Cisco Network Architect
• Experience in NetApp design and programming
• Experience on teams handling network upscaling, storage growth, and executing migration effort
• Experience with security tools and devices, including packet inspection, network monitoring, web proxy, intrusion prevention systems, vulnerability scanners, or penetration tools
• Experience working with network protocols and services, including TCP/IP, UPD, BGP, and OSPF
• Knowledge of basic scripting in support of automation tasks, including Python, Perl, Bash, and PowerShell
• Knowledge of network orchestration and automation
• Ability to design a software storage and maintenance network and repository
• Bachelor's degree
• IT Infrastructure Library (ITIL) 4, Security+, CCNA, CCNP, CCST, JNCIA, or Network+ Certification

Clearance: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
 

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.