An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

Ask & Embla is looking for a creative and driven Social Media Executive to join our dynamic team! If you’re passionate about social media, love exploring trends, and are excited about content creation, then this role is for you.

The Social Media Executive will support the execution of Ask & Embla's social media strategies, helping grow our brand presence across platforms while engaging with our community and driving meaningful results.

What You'll Do:

• Assist in the execution of social media strategies that align with overall business goals.
• Support content creation efforts by collaborating with content creators, designers, and copywriters.
• Assist in brainstorming and creating engaging content, including posts, images, and short videos, to align with brand identity and campaign goals.
• Manage the daily posting and scheduling of social media content across platforms (Instagram, TikTok, Pinterest, etc.).
• Monitor social media channels for engagement opportunities and respond to customer inquiries or comments in a timely manner.
• Stay updated on social media trends and changes, ensuring the brand remains competitive and relevant on social platforms.
• Track, measure, and report on key social media performance metrics, including growth, engagement, and conversions.
• Conduct regular research to stay informed on industry trends and audience preferences.
• Collaborate with other teams, such as marketing, merchandising, and customer service, to maintain consistent branding and messaging across platforms.

Who You Are:

• 1-2 years of experience in social media management, content creation, or a similar role. Fresh grads with exceptional background are welcome to apply!
• Familiarity with major social media platforms (Instagram, TikTok, Pinterest, etc.) and their latest features and updates.
• A strong passion for content creation and community engagement.
• Basic knowledge of social media analytics tools and performance metrics (e.g., engagement rates, reach, and impressions).
• Hands-on experience in scheduling and managing social content across multiple platforms.
• Excellent communication and copywriting skills, with the ability to tailor messages to different audiences.
• Creativity, attention to detail, and a strong sense of trends and aesthetics.
• Ability to collaborate with internal teams and external content creators.

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to hr@askandembla.net or through this Careers Future posting.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Job Title: Social Media Executive

Location: Singapore

About the Role:
We are seeking a creative and driven Social Media Executive to manage and grow our presence across platforms like Facebook, Instagram, LinkedIn, and more. You will create engaging content, plan campaigns, and build our online community, all while learning how to use tools like Hootsuite and Buffer to streamline efforts. Over 12 weeks, you'll develop skills in content creation, strategy, influencer outreach, campaign management, and analytics, gradually taking ownership of our social media strategy.

Key Responsibilities:

• Create and manage social media content aligned with the company's brand and goals.
• Schedule and oversee posts using social media management tools (e.g., Hootsuite, Buffer).
• Develop and maintain a content calendar, plan campaigns, and promotional activities.
• Engage with our audience, manage communities, and handle customer inquiries.
• Assist in running social media ad campaigns and analyze performance metrics.
• Work with influencers to increase brand engagement and visibility.
• Report on social media performance and contribute to strategy development.

Qualifications:

• Strong understanding of social media platforms.
• Basic knowledge of content creation, including copywriting, graphic design, and video editing.
• Familiarity with social media management tools.
• Excellent communication and community management skills.
• Creative, organized, and eager to learn and grow in a fast-paced environment.

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn

Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first

approach, and facilitating relationships with guests through community management. With an eye

for design, you will be developing and executing the brand’s visual identity for online and offline

marketing to drive a consistent brand experience and cultivate brand loyalty.

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels

including, but not limited to, current and potential clients, owning company representatives,

agencies, suppliers, competitors and other members of the local community.

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and

social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is

desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to Adobe
• Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

Job Requirements

- Support the ideation and creation of initiatives, collateral with the appointed creative agency.

- Engage regularly with the appointed creative agency to handle campaign requirements, communicate expectations, and gather feedback.

- Internalize and communicate the brand portfolio and positioning of media assets.

- Track campaign activity across various platforms, tallying data with figures sent over from the appointed creative agency.

- Create detailed reports to present campaign trends to management.

- Track campaign expenses against budget for management reporting

Media:

- Support internal and external event coverage with photography and editing.

- Research marketing and social media trends to identify fresh content ideas and concepts.

- Assist with the creation of visual content for LinkedIn and EDMs.

- Assist with basic copywriting

Only Singaporean/ PR need to apply.

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

JOB OVERVIEW

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first approach, and facilitating relationships with guests through community management. With an eye for design, you will be developing and executing the brand’s visual identity for online and offline marketing to drive a consistent brand experience and cultivate brand loyalty

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels including, but not limited to, current and potential clients, owning company representatives, agencies, suppliers, competitors and other members of the local community

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to dobe Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

We are seeking a highly creative and motivated Social Media & Events Executive to join our team! This role is perfect for someone who thrives in a fast-paced environment and has a passion for storytelling, content creation, and event management.

As a key player in our team, you will be responsible for managing our social media presence, creating original content, and planning memorable events that resonate with our audience.

You’ll also be instrumental in helping us grow our brand across various platforms, including TikTok, Instagram, and LinkedIn, as well as emerging platforms like Xiao Hong Shu and Douyin.

Key Responsibilities:

1. Campaign Development andExecution:

o Conceptualize, plan, and execute marketing campaigns to increase brand awareness, foot traffic, and sales.

o Create and implement original, engaging content tailored for platforms like TikTok, Instagram, and LinkedIn.

2. Social Media Management:

o Collaborate with the Head of Marketing to develop and manage creative content across all social media platforms.

o Develop and execute content strategies for TikTok, Instagram, LinkedIn, and explore opportunities on platforms such as Xiao Hong Shu and Douyin.

o Monitor, analyze, and adjust strategies based on performance metrics to maximize reach and engagement.

3. Event Planning & Execution:

o Plan and execute a variety of special events that align with our brand, from store promotions to large-scale activations.

o Coordinate logistics, secure venues, and manage timelines for flawless event execution.

o Maintain a quarterly event calendar to drive continuous customer engagement and brand visibility.

4. Public Relations:

o Support PR efforts by managing media coverage and building relationships with influencers and media outlets.

o Develop and write engaging LinkedIn articles and press releases to promote our brand’s message.

5. Talent Coordination:

o Identify and book talent for events and promotional activities, ensuring alignment with our brand image.

o Manage relationships with talent, influencers, and media to ensure successful event collaborations.

6. Liaison with Outlets:

o Work closely with outlet teams to gather feedback on campaigns and events, adjusting as needed to optimize success.

Ensure smooth coordination between the marketing team and outlet teams to ensure flawless execution of campaigns and events

Qualifications:

· Proven experience in social media content creation, event planning, and campaign management.

· Strong familiarity with TikTok, Instagram, LinkedIn, Xiao Hong Shu, and Douyin

· Creative thinking with a passion for creating original, engaging content.

· Strong organizational skills with the ability to multitask and manage deadlines effectively.

· Excellent communication and interpersonal skills, with the ability to work closely with multiple teams.

· Ability to analyse performance metrics and adjust strategies to maximize results.

We are looking for a Social Media Marketing Executive to help our marketing efforts for our group of companies in the following industries:

- Corporate Secretarial & Accounting

- Work Pass application consultancy

- Renovation

- Co-living

This is a new position with room for career advancement and progression, as you oversee the social media marketing efforts of the various companies.

Responsibilities

• Experience in using chinese social media platforms such as 小红书, Tik Tok, Douyin, Instagram, Facebook
• Good working knowledge in design / script writing to generate content for the various entities above-mentioned
• [Optional] Experience in website management (Wordpress) will be advantageous
• [Optional] Experience in using and implementing AI on website / social media platforms to aid with customer service queries will be advantageous
• Any other adhoc admin duties

Requirements

• 6 days work week with flexible WFH arrangements
• Bilingual in both English and Chinese to liaise with internal and external Mandarin speaking stakeholders
• Ideally 2 years relevant renovation contractor industry working experience
• Experience in using design software such as Adobe
• Meticulous, good attitude and willing to learn

Please contact us at yong@junxin.sg for further queries.

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

JOB OVERVIEW

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first approach, and facilitating relationships with guests through community management. With an eye for design, you will be developing and executing the brand’s visual identity for online and offline marketing to drive a consistent brand experience and cultivate brand loyalty

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels including, but not limited to, current and potential clients, owning company representatives, agencies, suppliers, competitors and other members of the local community

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to dobe Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

About Zoo Group:

We’re an advertising agency made up of an eclectic bunch of curious beasts, all with different interests, skills, and abilities. That curiosity that got us all in to this business in the first place, is also what drove us to leave the safety net of the big multinationals to strive for something better.

Something that we could have more of a say in.

Something that could implement all the good things we’ve learnt, and remove all of the bad.

Something that isn’t set in its ways, and is as flexible as what each client deserves every single day.

Something that can innovate and rapidly evolve to meet the ever-changing needs of the consumer of today, and the future.

That something is Zoo Group.

The Role:

• Singaporean/PR Only
• Work with external creatives to develop content across all social media channels (FB, IG, YT, TT)
• Content calendar planning and execution, including generating creative copy for all online content
• Community management
• Develop and execute review generation strategies (photo, video, written) across multiple social channels
• Lead the company’s influencer marketing efforts and managing deliverables
• Develop customer retargeting strategies through social media
• Deep-dive into social media analytics in order to gather actionable insights and generate monthly reports
• Managing social media platforms of the organization.
• Creating brand awareness to gain audience attention.

Qualifications/Skills:

• Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors and team members
• Ability to work with the production team to deliver engaging, creative content (graphic, image and video) and familiar with web design/digital design
• Superior collaboration and teamwork skills; experience working with cross- functional teams
• Project management experience and adaptability: Ability to re-prioritize while operating within a fast paced environment, while continuously maintaining attention to detail, establishing priorities and meeting deadlines
• Intermediate level in Google for Work products (Google Analytics, Sheets, Slides)
• Experience in building up a new brand and in sports industry is a huge plus
• Minimum Polytechnic qualification in Media Production & Design or Mass Comms background
• 2 years of experience as a Digital Marketing Manager or similar role, for an advertiser, agency, ad tech or social media platform.

How to apply:

Think you're a right fit for the role? Send us your updated resume to hello@zoogroup.com! We'd love to have a chat!