Total 3 Others level PR / Media / Communications job vacancies in Luton, Bedfordshire, LU2 9NY

At National Highways, we are proud of our purpose - to deliver a better service for road users and to support a growing economy. Millions of people rely on England's motorways and A roads every day, and we want everyone who uses and works on them to get home safe and well.

To help tell our story we need to deliver communications and engagement activity that showcases the positive impact of roads investment, and increases awareness and driver confidence about how to travel safely on our roads.

As a Media Relations Manager within our Press Office Team, you will be responsible for protecting, building and enhancing the reputation of National Highways by providing strategic media handling advice to the organisation, liaising with the media, and providing a proactive and reactive media relations service in line with the communications strategy.

You should be an experienced communicator with a strong news sense and excellent judgement.

This role will be based from our Bedford or Guildford office - (40% office based) Some travel will also be required occasionally for team meetings or to facilitate media events within the region.

What you'll be leading on

• Delivering high quality written material, media briefings and communications activity to promote National Highways and enhance our reputation.
• Providing media handling advice, including developing and implementing communication plans to ensure that the most appropriate communication solutions and channels are being used.
• High profile and often complex issues which will require you to use your specialist expertise to achieve balanced and accurate coverage for National Highways.
• Responding to media enquiries and briefing spokespeople, maintaining effective forward planning, and delivering and managing media events/activities.
• Developing relationships with colleagues across the business and journalists, and coordinating activity with the Department for Transport and other external stakeholders.
• You will also participate in an out of hours duty rota to help ensure road users are informed about traffic conditions and to respond to media enquiries.

To be successful:

• A strategic thinker with political awareness
• Experience of working with teams across an organisation to engage with the public via the media
• Outstanding stakeholder relationship skills
• Experience in producing creative and impactful communications activity for a range of media outlets
• Experience of working with the media, and providing high quality written material

Proud member of the Disability Confident employer scheme

• to identify international as well as domestic event, to negotiate the best possible rates and terms. , and to sign a contract for the best possible site and stand ,
• to organise all aspects of the event from pre-planning, determining the source requirements, pre-event marketing, and on-site coordination, arrange photographer, florist , caterers , and transportation services, security, accommodation of staff at the events, to post event follow up and order all requirements, to make sure there are sufficient employment and public ability insurances
• photographers, florists, caterers, technical and transportation services on a variety of goods and services like security, lighting, sound equipment, displays, stages, parking, food and drink and any other essential item to ensure the success of the event.
• make sure the planning of medical and first aid cover within their region - designated customers whilst ensuring regional compliance are met.
• to organise all aspects of the event from pre-planning, determining the source requirements, pre-event marketing, and on-site coordination, arrange photographer, florist , caterers , and transportation services, security, accommodation of staff at the events, to post event follow up and order all requirements, to make sure there are sufficient employment and public ability insurances
• photographers, florists, caterers, technical and transportation services on a variety of goods and services like security, lighting, sound equipment, displays, stages, parking, food and drink and any other essential item to ensure the success of the event.
• make sure the planning of medical and first aid cover within their region - designated customers whilst ensuring regional compliance are met.

Guest Relations Social Media Advisor
We are looking for high potential, social media professional to join our fast-paced existing Guest Relations team as a Social Media Advisor. You will be the voice of Premier Inn Hotels and Restaurants Guest Relations Department across various social media channelsin providing world class service to our guests. If you are a resilient, customer focussed person who loves to engage with people, and resolve issues with experience on social media platforms, then we would like to hear from you.
Reports to: Guest Relations Social Media Team Manager
Contract: Full-Time, Permanent
Grade: S11
Hybrid/Office based
Location: Chiswell Court, Dunstable
What we need from you:

Demonstrated mastery of English grammar.
Proven ability to remain composed, confident, and well-informed under pressure.
High standards in both verbal and written communication.

Proficient in data capture and administration.
Strong listening skills.
Previous experience handling social media platforms such as Facebook, Twitter, and TripAdvisor.
Exceptional attention to detail.
Adept at resolving complaints effectively.
Goal-oriented and thrive in a target-driven environment.




Unlock the perfect match for your skills! Apply now and be part of an exciting journey where your impact resonates daily. Our team creates unforgettable experiences, delivering consistent quality and service. Join us in innovating for our guests while fostering a great workplace for our team members.
What you'll be doing:

Deliveringexceptional levels of customer service through social media platforms
Working collaboratively with team members and other departments to ensure a first-time resolution
Being accountable for the provision of excellent online reputation management when dealing with customers on social platforms, ensuring social media response guidelines are always adhered to
Providing insight on guest contact trends to inform future marketing campaigns or strategic changes
Being able to multitask
Working towards KPI's

In return for your commitment, we've got some great benefits to offer:

A collaborative work culture that focuses on supporting your success
A flexible working policy you can rely on
Individual BUPA healthcare.
Optional contributory pension matched up to 10%
Up to 25% discount off our brands
Pensions scheme
Performance bonus scheme


Join our vibrant community! Premier Inn spans 1,200 hotels and restaurants across the UK, Germany, and the UAE, but we're more than our locations. We're a team of 35,000 individuals dedicated to crafting memorable experiences every day.
From sourcing the nation's favourite breakfast to ensuring a great night's sleep, we're committed to excellence. As we prepare for new openings and revamp our online presence, we stay focused on the details that keep our guests coming back.
Whether we're your trusted choice for business trips or the venue for your special celebrations, Premier Inn is a constant in a changing world. We invite you to join us, bringing your energy, ideas, and sense of fun. Our doors are open, and our brands await your unique contribution.

Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation.