Total 53 accounts manager job vacancies in PR / Media / Communications category in The United States of America

Billing Administration

Manage the media billing processes which involve:

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on a monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on the actualized amount
• Generate proforma invoices for the shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance, and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include:

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Client Management

• Establish a partner-relationship with clients by being involved in the business environment.

• Provide business solutions through media approaches for assigned brands.

• Ensure professional deliveries in all client dealings.

• Manage clients' requests appropriately (e.g. push back on unreasonable timelines, make judgment or evaluate value on ad hoc requests).

• Take ownership for assigned brands.

• Build and coach high performing team members as required

2. Business Partner Management

• Leverage good relationships with business partners (e.g. creative, media owners), hence the ability to obtain updated information that contributes to the work objectives, value-add to clients or a smooth campaign placement.

• Conduct professional briefings to business partners on innovations and ensure alignment to clients' objectives.

• Ensure clear documentation on all communications with business partners.

• Ensure best value from all negotiations across media owners and campaigns.

• Manage and resolve conflicts between team members and media owners.

3. Research & Media Applications Proficiency

• Proficient in all syndicated and proprietary media applications.

• Display competency in using advanced functions in each tool.

• Able to tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.

• Proficient in using agency's planning approach.

4. Financial • Assist the team members to reconcile all media payment variances of assigned brands.

• Work with team members to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

• Follow-up with clients on ageing matters.

5. Industry Knowledge (Consumer, Business or Brand Insights)

• Exhibit good understanding and forecast on media/ industry/brand development & implications to the businesses.

• Evaluate the strategic implications of media/ industry/brand developments.

• Leverage media to achieve brand objectives, hence providing in-depth evaluations or proposals to assigned campaigns.

• Initiate alternative resources on consumer/brand/ business insights apart from industry sources.

6. Investment Management

• Optimize the given investment or allocate appropriate investments by medium/brands.

• Provide investment consultation to client on appropriate budget to meet the desired objectives.

• Supervise on cost management for brand across medium used.

• Master contract management (e.g. propose, negotiate, track fulfillment, etc.)

• Input on action plans in expenditure reports.

• Reconcile all sources of costing/investment variances.

7. Corporate Responsibility

• Participate in pitches and awards submission.

• Demonstrate appropriate behaviors to uphold the company's image, reputation and credentials.

This role supports Publicis Groupe’s Thailand Media Agencies.
The focus of this role is to keep track of work performed by Publicis Resources Media reconciling team(s) to ensure that the high volume, transactional nature and processes of media reconciliations are verified and analyzed for correctness. Discrepancies are resolved in liaison with the Publicis Resources team(s) and Publicis agencies within acceptable timeframes.

The role further includes the ability to investigate and resolve historic and ongoing discrepancies. Support all stake holders within the functions, such as, reconciling teams, payment teams, Publicis agencies, media vendors and ensuring all processes are completed in an efficient manner.

• Staying up to date with agency advertising practices, with focus on Digital media
• Application of your superior knowledge and skills when reviewing and completing checks and verifications of media reconciliations
• Monthly high level and detailed review of media creditors reconciliations
• Assist media reconciling teams with effective and efficient resolution of discrepancies in a timely manner
• Point of contact for agency finance & client teams for resolution of discrepancies
• Management of variance queries with additional focus on material and aged queries
• Assist the Payables Manager with executing payments as well as other related tasks
• Problem resolutions and Ad hoc projects as required.
• Working with stakeholders and managing related project-based work

You will be part of

a team executing a public education campaign for a global pharmaceutical company and focused on managing the social media community responses around the campaign communications.

Roles and Responsibilities

[Community Management]

• Track and monitor posts by KOC moms in Facebook groups
• Respond to comments and questions according to a pre-approved FAQ guideline document
• Find opportunities to engage in positive conversation around the campaign topic

Community Management Periods:

• Weekdays: 9am to 7pm with regular check-ins onto the FB groups Weekends: 2-4x check-ins to the FB groups

[Daily Reporting]

• To provide a daily email report on the volume of conversations and a general breakdown of the type of engagement received on the posts
• · To provide a weekly summary report on the volume of conversations and general breakdown of the type of engagement received on the posts

[Adverse Event Reporting]

• In the event of an adverse event, to do the necessary reporting on the stipulated platform
• Training will be provided for managing an adverse event

The Media Manager role will primarily be responsible in ensuring day-to-day accounts’ operations are running smoothly, that includes media planning, set ups/implementations, and reporting & billing/reconciliation. Secondary role is to support team’s director in leading and driving initiatives for accounts on hand. The role will be supported by a Media Planner, and will be the directly report to team’s director.

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Recommend media solutions that consider all potential appropriate channels, across offline media (TV, Radio, OOH, Print) and digital media (direct IO digital and biddable media)
• Build strategies, media frameworks and makes rationalized media recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship) 
• Lead on day to day running of the account with clients & agency partners 
• Drive relationships at the appropriate levels of our client organizations 
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc. 
• Create strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts 
• Manage the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives 
• Be able to organize & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues 
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships 
• Assist in mentoring, and developing team members 

This is a full-time freelancer role as a Media Planning, the role will be back up for maternity leave.

The Associate Manager will be responsible for media strategy planning, developing multi-channel marketing strategies, and project management.

Your primary responsibilities will include: 

• Taking complete ownership of integrated planning related to all media expenditures. 
• Embracing a strategic business perspective to foster growth for our clients through effective utilization of media integrated planning. 
• Leading and facilitating discussions on media integrated planning with key stakeholders to define KPIs and objectives. 
• Crafting media strategies and tactics to achieve the established KPIs and objectives. 
• Continually exploring innovative solutions to propose to clients, thereby advancing brand objectives. 
• Staying at the forefront of industry developments by exploring and experimenting with new solutions and platforms. 
• Leading by example through continuous training, mentoring, motivation, and team growth to meet project requirements. 

Planning Manager

Planning Managers are crucial talent to our agency’s growth and development. We seek talent that is highly motivated, energised and committed to being both as an inspiration internally and for our clients.

As the fast pace of our client’s business changes, we look to our Planning Managers to be the internal brand manager and act as a key partner with our clients to help facilitate and guide this change.

Our Planning Managers are collaborative, tenacious, inventive, and experts in client servicing & media, people management and helping shape and evolve the brands we partner with.

We expect our Planning Managers to lead by example and mentor and train the rising stars at our agency so we are always prepared for the future.

Responsibilities:

• Strategy creation - innovative planning and inspiration to others in group
• Ideas – to create, develop and push big game-changing ideas through to execution
• Client skills - joint responsibility with the AMD to maintain excellent client relations
• People management - development of direct reports to exceed their KPI’s
• Key point of contact for their clients and the agency – you will have specific brands to lead and run, reporting to your Director on your brands development
• Client leadership role - manage key Brand relationships
• Deliver the media strategy across the products areas and for the annual strategy
• Quality control of the agencies output – RTBs, content/influencer projects, performics execution, etc.
• Ensure ideas are inspirational, game changing and help our clients achieve their objectives (award winning!)
• Manage cross departmental forecasting, budgeting, finance controls
• Ensure excellent relationships with other agency partners and with media owners
• Run both the traditional and digital campaign activities
• Be a media channel champion for the team and clients to facilitate media owners in our agency and to ensure knowledge is shared across the planning team
• Stand out for yourself in the agency – present in planners meetings, volunteer for a pitch, etc
• Take ownership of the team’s reputation, help build a positive and motivated team with other Directors

Your responsibilities as a Business Manager – Operations

This is an opportunity to work with one of the world’s finest global technology firms in a freshly formed team dedicated to delivering the greatest digital marketing in the world. It is an interesting, dynamic, and diverse workplace in which to manage significant budgets and learn from the top practitioners. We are looking for someone who can come in and immediately make an impact. This person should exude confidence and be able to motivate, educate and aid the development of the account. Whilst the successful candidate will be well supported, it is expected that they should be able to ‘hit the ground running’, and for the most part be able to manage their workload autonomously.

 Campaign Management & Delivery

•Assist the Campaign Management team in the management and flow of campaign briefs for digital buying (programmatic, paid search and social) globally. •Build a strong relationship and remain in regular communication with key local markets on campaign management progress and overall servicing to ensure high satisfaction.

•Work in collaboration with activation specialists to ensure all channel activations are connected properly in terms of audience sharing where relevant.

•Working alongside channel leads, develop and oversee continued advances in campaign best practice and operations to drive improved service, output, and performance.

•Monitor closely the pace of optimizations to guarantee the highest levels of optimization around campaign management.

•Monitor monthly efficiency and effectiveness per channel ensuring the team delivers continued performance against pre-defined performance benchmarks. •Make sure campaigns are live on time and obtain resource to troubleshoot any issues.  Automation

•Support delivery of the automation agenda around digital activation.

•Support deployment of the relevant automation tools driving efficiency and effectiveness.

•Support on data governance to ensure data quality for campaign reporting is 100%

 Team Coordination

•Guide Account Executive on quality of work, timeliness of delivery and overall happiness on team (ensure workload is balanced across team members).

•Work on PCA and other reporting delivery ensuring consistent performance insight and storytelling, pull channel experts as required to lift the story.

•Help define training plan for 100% certification on key platforms and ensure channel specialists become performance experts over time

. •Support Network and Digital directors on getting new markets onboarded  Planning Support & Best Practices

•Compile market learnings for top markets and present to local client and agency teams showcasing tests, value, efficiency, and effectiveness delivered by the team (quarterly).

•Organise regular meetings with planning and performance team to share best practices.

•Work towards channel best practice and WOW documentation, communicate, and where required present changes to local agency teams. You will fit right in if you have –

We are looking for an ambitious, proactive, curious and enthusiastic digital media senior exec. They will be highly organised, able to work independently on projects where needed but also enjoy working within a team that has a strong, collaborative working ethos. They will be able to demonstrate experience of managing and developing a team, work at a fast pace and alongside multiple stakeholders and have a positive, can-do attitude.

 Prior experience in operation roles.

 Be a self-starter and competent with business complexities of managing medium to large teams.

 Must have good knowledge of digital marketing practices and practical experience of digital tech and tools.

 Must have top line operational knowledge on adtech and mar-tech (especially DSPs, GA, Adobe, tag management, double click, Double verify etc.)

 Must have 4-6 years of experience working in a fast-paced agency environment.

 Commercial acumen and understanding of value driven ops practice.

 Experience communicating Client briefs, technical concepts, questions, and problems for non-technical stakeholders.

 Strong interest in process improvement – you love finding ways to make processes more efficient and streamlined.

 Strong interest in process and tech automation – you must have an understanding of the benefits it brings.

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship) 
• Lead on day to day running of the account with clients & agency partners 
• Drive relationships at the appropriate levels of our client organizations 
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc. 
• Create strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts 
• Manage the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives 
• Be able to organize & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues 
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships 
• Assist in mentoring, and developing team members 

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Your responsibilities as a Media Performance Associate Manager (Programmatic)–  Manage multichannel programmatic campaigns (desktop, mobile, and video) while troubleshooting campaign delivery and performance issues  Conduct full analysis of campaign performance, optimizations, issues, etc.  Work with internal teams to provide clients with programmatic media recommendations and optimization strategies that align with objectives  Traffic all creatives into platform and set up campaigns prior to launch date  Maintain knowledge of media technology buying platforms and analytic tools  Navigate through variety of third-party systems to complete monthly billing documentation  Analyze campaign performance and make strategic investment and tactical media optimizations  Provide clients with programmatic media recommendations and optimization strategies that align with objectives  Deliver input on campaign goals, approaches, and methods to help establish success metrics and KPI's You will fit right in if you have –  Any graduate/B.E/B.Tech/MBA  2 -4 years’ experience in Online media and Programmatic  Experience working on DSP platforms like DBM, MediaMath, Appnexus etc- will be an added advantage.  Knowledge of Ad serving technologies, analytical tools like GA and Omniture If you are excited for –  Opportunities to grow with Publicis Groupe that believes in Power of One. We will help you partner with our clients across the globe in various industries  Diverse team & progressive work environment  A place where learning never stops. We ensure you get trained on multiple platforms and domains which enables you to have cross functional experience within the organization  Empowering your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package YOU are the one we’re looking forSomeone who truly understand what it takes to serve clients beyond expectations: crackone-off client challenges. Develop insights. Spark breakthrough creative ideas. Publicis Global Delivery is proud to be an equal opportunity employer. Eligible applicants will be considered without regard to race, colour, religion, sexual orientation, gender identity, ethnicity, disability status, marital status or any other characteristic protected by applicable local laws, regulations, and ordinances.

Your responsibilities as a Business Manager – Search (QA):

Plan and conduct internal quality audits, identify potential sources of errors, and suggest ways to eliminate these errors.

Sounds like you?

• Campaign Expertise: Substantial experience working on Search campaigns, including activities related to campaign creation, optimization, pacing, and performance management.

• Quality Audits: Demonstrate ability to conduct quality audits on campaigns or accounts, ensuring that they adhere to standards and guidelines.

• Discrepancy Identification: Proficiency in identifying discrepancies or issues within campaigns and using a feedback mechanism to communicate these findings for resolution.

• Data Reporting: Capability to create dashboards and data analysis reports based on audit findings, contributing to informed decision-making and process improvements.

• Supervise the execution, monitoring and measurement of marketing campaigns and their success

• Compile regular reports of campaign performance and results • Improve new campaigns using data and feedback from existing and previous projects

Your responsibilities as a Media Performance Manager (Social) – 

• Ensuring quality delivery as per the defined SLAs 

• Primary point of contact for escalations; addressing issues and providing action plans 

• Ensuring optimal levels of resource utilization and keep the internal & external stakeholders updated 

• Drive team adherence to all the internal/ external tools and processes 

• Keep the team motivated through regular touch points/ team engagement activities 

• Detail-oriented with strong verbal, written, and visual communication skills for a variety of audiences (internal or external) 

• Lead, Mentor and (or) Quality Assurance for team members 

• Sense of ownership; very responsible for client budget management & performance monitoring 

• Keep up to date with industry news and developments; stay ahead of the competition by analyzing, keeping pace and regularly documenting Paid Social industry trends across web/mobile platforms and adopting new/best practices on an ongoing basis 

• Work closely with the team members/ supervisor to meet goals. 

• Assist in preparing pitches for new clients 

• Participate/ lead brainstorming and status calls with agency stakeholders 

• Drive new tests, analyze performance and provide insights on how performance could be improved 

• Strategic bidding & budget management oversight 

• Forecast market needs, planning product launches and campaigns 

Your responsibilities as a Media Performance Manager (Programmatic) – 

• Manage multichannel programmatic campaigns (desktop, mobile, and video) while troubleshooting campaign delivery and performance issues   

• Conduct full analysis of campaign performance, optimizations, issues, etc.   

• Work with internal teams to provide clients with programmatic media recommendations and optimization strategies that align with objectives   

• Traffic all creatives into platform and set up campaigns prior to launch date   

• Maintain knowledge of media technology buying platforms and analytic tools   

• Navigate through variety of third-party systems to complete monthly billing documentation   

• Analyze campaign performance and make strategic investment and tactical media optimizations   

• Provide clients with programmatic media recommendations and optimization strategies that align with objectives   

• Deliver input on campaign goals, approaches, and methods to help establish success metrics and KPI's