Total 4 Others job vacancies in G1 1QX

This post is a key position in the general management structure in the division providing support to the Divisional Director and Divisional Director of Operations for Surgery, Anaesthetics, Critical Care and Associate Services (SACCAS).

Reporting to the Divisional Director of Operations, the General Manager will be responsible for the operational leadership, delivery and performance of services in line with expected objectives, Policies and governance processes for service and clinical quality, business planning, financial (Income & Expenditure) plans and budget management. The GM will have identified delegated responsibility for operational management of services, ensuring the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the division.

The General Manager will work with other Divisional leaders to provide leadership and direction for the division ensuring that this supports the Trust’s strategic vision for high quality patient-centred care, and excellence in education and research. The candidate will ensure that effective management and delivery underpins the leadership of the division and that the Divisional Director is supported to ensure that leadership decisions are translated into transforming and delivery of services.

OPERATIONAL PLANNING AND DELIVERY
• • To be responsible for the operational management of all services within the division, through the divisional director, on behalf of the trust.
• Work closely with internal teams to devise systems proactively to manage service demands and ensure that these are fully implemented.
• Initiate regular review of services within the division and work with the divisional director to ensure new developments are appropriately resourced through the business planning process.
• Monitor activity in relation to agreed Service Level Agreement (SLA) as and national access targets and implement immediate corrective action in relation to any significant under/ over-performance.
• Respond in a timely fashion to frequent and unpredictable day-to-day operational issues as required. Liaise directly with patients and staff to resolve urgent concerns, including resolving stressful or distressing situations.
• To participate in the senior manager on-call rota
• Provide leadership of emergency and business continuity planning across the division.
• Lead the development of the performance management framework and ensuring its implementation to deliver national and local performance targets within the Division.
• • Developing and supporting service redesign and quality initiatives.
• Produce reports as required internally and externally on a routine and ad hoc basis

North Middlesex University Hospital NHS Trust is a medium sized District General Hospital based in Edmonton in Enfield, North London. We serve a diverse multicultural population largely from the London boroughs of Enfield and Haringey. Many of our patients live in wards that are within the 5% most deprived in the UK and a large proportion of our patients were born abroad. This makes it both a fascinating and a challenging hospital to work in.

Over the last decade we have rebuilt almost all of the hospital and now have facilities that we are proud to work in. We employ just over 3,000 staff, more than half of whom live locally. We encourage apprenticeships from the local community and work closely with our local Health Watch.

In our most recent CQC report (2019) we are still found to ‘require improvement’, but the report noted the achievements since the previous report, with a positive shift in culture and quality. Our Trust vision and objectives show our aspirations to develop towards ‘Good’ and ‘Outstanding’.

DELIVERY OF SAFE, HIGH QUALITY PATIENT CARE
1. 1. Create an environment within the Division that makes care, safety and patient satisfaction everyone’s first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk.
2. Ensure that high quality clinical services are delivered in line with the Trust’s Quality Strategy and available financial resources.
3. Be proactive and innovative in leading the development and implementation of the Division Patient/Parent Involvement strategy, ensuring there are mechanisms to seek feedback to help improve/develop services. The post holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, PALs and formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate.
4. Work closely with and empower clinicians to achieve optimal decisions for overall patient care.
5. Support clinicians to build pathways that are patient-centred and working with patients as partners in the delivery of excellent healthcare.
6. Promote and supporting the delivery of national and local healthcare standards as one of the ways of raising healthcare standards for all.
7. Utilise benchmarked data to compare performance with similar organisations to ensure continuous improvement and service development.
8. Be responsible for ensuring that the Division’s complaints process complies with national standards. Communicate sensitive and often contentious information to patients, families and staff, including chairing local resolution meetings as required.


This advert closes on Friday 29 Nov 2024

DELIVERY OF SAFE, HIGH QUALITY PATIENT CARE Create an environment within the Division that makes care, safety and patient satisfaction everyones first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk. Ensure that high quality clinical services are delivered in line with the Trusts Quality Strategy and available financial resources. Be proactive and innovative in leading the development and implementation of the Division Patient/Parent Involvement strategy, ensuring there are mechanisms to seek feedback to help improve/develop services. The post holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, PALs and formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate. Work closely with and empower clinicians to achieve optimal decisions for overall patient care. Support clinicians to build pathways that are patient-centred and working with patients as partners in the delivery of excellent healthcare. Promote and supporting the delivery of national and local healthcare standards as one of the ways of raising healthcare standards for all. Utilise benchmarked data to compare performance with similar organisations to ensure continuous improvement and service development. Be responsible for ensuring that the Divisions complaints process complies with national standards. Communicate sensitive and often contentious information to patients, families and staff, including chairing local resolution meetings as required.

Salary £40,000 per year £1000 bonus when completed 12 months service (£500 for PT). Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00, Rolling rota available 2 years in advance. Part time - this entails fixed shift working: 06:45 to 19:00 for day shifts and night shifts of 18:45 to 07:00, working in a team rota pattern of 2 day shifts on, 8 days, 2 nights, 4 days off. Rolling rota available 2 years in advance. Average estimated overtime £3500 per annum NMC/HCPC Registration paid

Buchanan Galleries shopping centre , 220 Buchanan Street Glasgow G12FF.

ROP - £12.00

Hours to be discussed at interview.

In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.

In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.