Total 12 Manager level Others job vacancies in Ipswich, Suffolk, IP1 3EG

Reporting to the General Manager, this is a key leadership role within the Medicine Division at Ipswich Hospital.

You will contribute to the delivery and implementation of the strategic plan for the services, day to day operational management, and the provision of robust delivery plans to ensure access targets are met, delivery of high quality efficiency and effective services, that all key performance indicators are met, and ensure continuous development and review of processes for improving productivity and efficiency.

The Division is undergoing an internal restructure, including the review of single site management Trust wide for some specialist medicine services. This may mean that the portfolio for the post will be subject to change, however the requirement for the role will not be diminished.

This is an exciting opportunity within a positive and vibrant service, for an experienced manager who is looking for their next opportunity.

Previous experience of working in an operational NHS acute management would be highly advantageous.

You will be working as key part of the Clinical Delivery Group Management team and a proven track record of leading teams as well as undertaking the challenges of delivery in a fast paced acute setting is essential.

You should be highly motivated, organised and able to work under high pressure.
• To lead and develop the designated specialties within the Division with responsibility for operationally managing the service.
• To ensure the achievement of National, Regional, Trust and Divisional performance indicators (e.g. RTT, DM01 and Cancer targets), to deliver a high quality, effective service, where patient experience and patient safety is central.
• Responsible for ensuring the services are delivering against key standards and objectives, and are fit for purpose (e.g. GIRFT) In particular financial expenditure targets, costs control, CIPS, CQUIN, and activity targets for the Services.
• Ensuring waiting lists are triaged and clinical prioritisation of patients is captured to allow for patients to be treated within the timeframes stipulated within the national guidance.
• Lead on the management and continuous monitoring of demand and capacity for services, ensuring any gaps are closed through improvements in efficiencies or investment when required.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details on the role and responsibilities please see the attached job description and person specification


This advert closes on Monday 18 Nov 2024

We have an exciting opportunity for an enthusiastic operational manager to join our MSK & Specialist Surgery division in the role of General Manager. This role is pivotal to lead on the transformation and provision of high quality services for the community we serve.

Working with an engaged team of dedicated healthcare professionals and the Clinical Delivery Group Management team including the Clinical Director, Clinical Leads and Matrons, you will develop the service which deliver best practice whilst maintaining financial performance. You will be responsible for the delivery of safe, efficient and high quality care to our patients as well as progressing the services within a business focus environment.

The candidate will require prior healthcare or NHS experience and possess a strong track record of operational delivery, strong financial management knowledge and skills, coupled with effective leadership skills. You will also have the ability to develop strong, productive and collaborative relationships both internally and with key stakeholders.

You will be responsible for the delivery of all performance metrics and KPI (Quality, Operational and Financial) targets, proactively identifying expectations and developing improvement plans with service leaders and clinicians. You will also be involved in business case planning for the division.

You will be an exceptional manager who exhibits a good understanding of operational management. You will have proven skills in sustainable change management, possess the desire to lead the team in delivering national performance standards and be committed to delivering within agreed objectives, targets, quality standards, resource controls and constraints. For an outstanding candidate we would consider a developmental post.

Working across Colchester and Ipswich sites this post is Monday to Friday with the expectation to take part in the Senior Manager on call rota which will require weekend working.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Sunday 20 Oct 2024

ABOUT THE ROLEAs Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOUTo join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Head Housekeeper.

The Role


Leading the team in their role and required duties
Maintain a high standard of cleaning and hygiene within the home
Supervision of your team and actively encourage their development
Understand residents needs and ensure these are being met
Ensure the laundry of residents clothing is to the highest standard
Attend resident/relative meetings
Rota and Budget Management


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

We have an exciting opportunity for a Deputy Manager to join us here at Buzz Bingo Ipswich. This is a full time 44 hour per week role which includes evening, weekend and late night working patterns. Salary up to £30,718 depending on experience.

Join Our Team of Remarkable People

At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way!

We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

The Role You’ll Play

As Deputy Manager you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You’ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club’s local strategic plan.

Hit the Jackpot with Our Benefits

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
Staff discount 50% off bingo tickets, food & soft drinks


Your Responsibilities as Part of Our Team


Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey
Assist the General Manager to implement the brand strategy flawlessly at a local level
Deputise for the General Manager in all operational aspects of the Club
Seek opportunities to recognise and appreciate those that go the extra mile
Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager
Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Provide input to the club’s local strategic plan on a trimester basis
Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Critically evaluate the feedback received from all Customers and respond to this
Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture
Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required
Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live


The Winning Combination We’re Looking For


Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of being able to manage and drive new initiatives
You are driven by a need to deliver tangible results


As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team.

Applicants must be 18+

Head Housekeeper - Felixstowe Town Centre Premier Inn


Come and be a Head Housekeeper at Premier Innin Felixstowe. Take the next step in your managerial career by leading our Housekeeping team to even greater, cleaner and comfier stays for our hotel guests. Immediate start, experience of shift leadership required.


PAY RATE: Up to £12.59per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 32 hours perweek - guaranteed hours to plan your week around


LOCATION: Felixstowe Town Centre Premier Inn,Undercliff Rd W, Felixstowe IP11 2AN


Why you'll love it here: 




Training and support: We've got the super user-friendly tools that will make life easier managing the team from the start and the warm welcome we're known for. If you want more, we've got the career path for you!


Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants








Pension and saving schemes: Company pension and save as you earn scheme


Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more


Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us




What you'll do: Join us at Felixstowe Town Centre Premier Innas a Head Housekeeper, leading the team that help guests rest easy. Use your management skills and passion for cleaning to take your housekeeping team to greater heights and be part of the UK's leading hospitality business, Whitbread.

For full details of the responsibilities and duties of this role please see the attached job description.

If you are an experienced and strong leader who is dedicated to the continuing development of service delivery and patient focused care then we want to hear from you.

We have an exciting opportunity for an enthusiastic operational manager to join our Surgery, Gastroenterology and Anaesthetics division in the role of General Manager for General Surgery and Gastroenterology. This role is pivotal to lead on the transformation and provision of high quality services for the community we serve.

Working with an engaged team of dedicated healthcare professionals and the Clinical Delivery Group Management team including the Clinical Director, Clinical Leads and Matrons, you will develop the service which deliver best practice whilst maintaining financial performance. You will be responsible for the delivery of safe, efficient and high quality care to our patients as well as progressing the services within a business focus environment.

Our ideal candidate will have healthcare or NHS experience and possess a strong track record of operational delivery, strong financial management knowledge and skills, coupled with effective leadership skills. You will also have the ability to develop strong, productive and collaborative relationships both internally and with key stakeholders.

If you thrive in a fast pace and challenging environment this may be the role for you.

You will be responsible for the delivery of all performance metrics and KPI (Quality, Operational and Financial) targets, proactively identifying expectations and developing improvement plans with service leaders and clinicians. You will also be involved in business case planning for the division.

You will be an exceptional manager who exhibits a good understanding of operational management. You will have proven skills in sustainable change management, possess the desire to lead the team in delivering national performance standards and be committed to delivering within agreed objectives, targets, quality standards, resource controls and constraints. For an outstanding candidate we would consider a developmental post.

Working across Colchester and Ipswich sites this post is Monday to Friday with the expectation to take part in the Senior Manager on call rota which will require weekend working.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

The General Manager has responsibility for managing all aspects of operational delivery within the relevant clinical specialties of East Suffolk & North Essex NHS Foundation Trust to agreed quality standards and within the resource and income base available, to support the Trust’s development as a clinically led organisation.

The General Manager will lead on the development, implementation, establishment and review of performance management systems within the relevant clinical specialties – it is critical that this is done collaboratively with other Clinical Specialties within the Division and across the other Divisions

For full details on the role and responsibilities please see attached job description


This advert closes on Wednesday 10 Jan 2024

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Housekeeper, you will be planning and supervising all domestic, laundry and housekeeping duties required in looking after our residents and staff on a daily basis. It will be your role to ensure that our home is cleaned and maintained to the highest standards, and that our domestic, laundry, and housekeeping complies with the latest Health & Safety and COSHH standards.

Reports to: Home Manager/Regional Hospitality and Lifestyle Manager



This role could be for you if you have;

- Previous domestic experience within a commercial or business setting.
- Good organisational skills.
- A positive approach to working with colleagues and a professional and diplomatic approach when dealing with residents and their families.
- Excellent timekeeping, to be able to deal with a high-pressure environment.
- Ability to lead and manage a team.
- Understanding and clear commitment to health and safety practices.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

As a Head Housekeeper you will play a crucial role in ensuring that visitors, residents and families all receive a positive impression of our homes – by keeping residents' rooms and common areas spotless and carrying out other general tasks within the home.

About you


Previous housekeeping experience is desirable
Ability to build positive relationships with our residents, their families and our team members
Exhibit a cheerful, caring and compassionate attitude, demonstrating true concern for people
Able to make responsible choices and decisions, and act in the residents’ best interest
Effective time keeping and time management
Effective written and verbal communication skills



What we will give you

As a Head Housekeeper at Care UK, you can look forward to:


Competitive salary
Career pathways
Long Service awards
Cycle to work
Free eye tests
Pension Scheme
Annual holiday purchase scheme
Health Cash plans
GEM awards
Quality training to develop your skills
Free uniform
Thousands of online and in-store discounts

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Housekeeper, you will be planning and supervising all domestic, laundry and housekeeping duties required in looking after our residents and staff on a daily basis. It will be your role to ensure that our home is cleaned and maintained to the highest standards, and that our domestic, laundry, and housekeeping complies with the latest Health & Safety and COSHH standards.

Reports to: Home Manager/Regional Hospitality and Lifestyle Manager



This role could be for you if you have;

- Previous domestic experience within a commercial or business setting.
- Good organisational skills.
- A positive approach to working with colleagues and a professional and diplomatic approach when dealing with residents and their families.
- Excellent timekeeping, to be able to deal with a high-pressure environment.
- Ability to lead and manage a team.
- Understanding and clear commitment to health and safety practices.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Job Summary

Creating spotless, hospitable and comfortable care homes where residents love to live is vital to what we do at Care UK.

Care UK is one of the UK’s leading providers of health and social care services. As our Head Housekeeper you’ll be central to making our home a palace for residents, their guests and visitors alike.

You’ll lead and supervise the hostess, housekeeping and laundry teams to ensure the home meets the highest standards of hospitality and cleanliness at all times. Daily tasks might include updating the team rota to ensure we’re fully staffed, liaising with residents about the best times to clean their rooms. Above all, you’ll ensure residents and their guests don’t want for anything and that everything runs smoothly 24 hours a day, seven days a week.

Are you an experienced head housekeeper - you could be from any sector – and keen to take on a role with more meaning? Are you a great supervisor with a positive ‘can do’ attitude and superb people skills? Do you have a warm personality and great sense of humour that makes you popular with everyone? If so, we’ll treat you to flexible hours and a competitive rate of pay that will add sparkle to your career.

Responsible To Home Manager


Key Responsibilities


Prepare and maintain a 4 week Rota, ensuring the Housekeeping and Hostess teams are adequately staffed at all times.
To instruct the Housekeeping team in their role and required duties / allocation.
To instruct the Hostess team in their required duties.
To provide hospitality services to residents and their guests. Serving meals, snacks and beverages at their request in the location of their choice.
Daily to ensure all displayed menus and meal information throughout the home is correct and up to date.
To consult with residents on a regular basis to ensure that their needs and choices are being met. Obtain feedback from residents and staff regarding cleaning and laundry quality to ensure that we are meeting the needs of the home and our residents at all times.
To ensure that all cleaning and laundry consumables are ordered from current nominated suppliers in line with Company purchasing policy.
To ensure stock takes are carried out at the end of each month.
To work within agreed budget guidelines on staff costs and consumables and to co-operate in any action necessary so as to keep to budget.
To implement and maintain cleaning schedules for the entire home and ensure that they are adhered too.
To ensure cleaning of all areas of the home are to the highest standard, including grounds.
Establish and maintain a rapport with individual residents and agree a convenient time to carry out cleaning of their personal rooms.
To organise deep cleaning duties when required.
To ensure the laundry of residents clothing is to the highest standard, including ironing.
Ensure the Laundry team collect and return laundry to the correct area of the home on a regular basis, and put away personal clothing of residents in a neat and tidy manner.
Ensure that all residents’ wardrobes and clothing drawers are kept clean, neat and tidy.
Ensure deliveries are checked against order forms and ensure that invoices are accurate, and to action any discrepancies immediately.
Ensure catering, cleaning and laundry supplies are stored safely and used effectively to minimise wastage.
Maintain a high standard of hygiene within the home and adhere to COSSH guidelines.
Maintain health and safety in the home by adhering to the company’s policies and procedures at all times, including instructions in the Facilities Manual.
To co-operate with requests from the Home Manager and residents wherever possible.
To attend resident/relative meetings whenever possible.



Skills & Experience


Experience of supervising a team of staff.
To understand and ability to adhere to infection control, health and safety/COSHH guidelines
Proven communication skills both written and verbal.
Proven ability to organise priorities.
To recruit, motivate and lead a team of staff
Ability to appreciate the needs of others
Ability to work as part of a team
Ability to work unsupervised, using initiative and maintain professional standards, even when under pressure
Flexible to meet the needs of the home
Smart appearance, good personal hygiene standards.
Sense of humour and a lively, sociable personality
Shares ideas with others [to make improvements]
Keen to learn and improve own performance
Committed to communicate with customers to understand their needs
Will go the extra mile to help fulfil customers’ needs
Has a ‘can-do’ attitude to work
Enjoys working effectively as part of a team



Qualifications


GCSEs (or equivalent) including English and Maths