About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Lifestyle market.
Working at OCS is more than just a job; it's an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an 'Employer of choice' in our sector and is proud to invest in our colleague's personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role:
Shift Pattern: Variable Shift Rota (6-2 mainly across Monday to Saturday)
Hours Per Week: 48
As a Cleaning Manager, you will be responsible for overseeing the cleaning operations and ensuring that all activities comply with health and safety regulations. Reporting to the Site Manager, you will act as the primary point of contact for clients and OCS management, addressing any specific requirements or concerns. Your role will involve managing staff, resources, and providing regular reports on operational performance.
As part of your role, your key responsibilities will include, but are not limited to:
- Ensure that the contract operates within H&S policies and procedures and in line with COSHH and risk assessments
- Serve as the first point of contact for our client and OCS management
- Collaborate with customer representatives to address any specific requirements or concerns
- Organise staff rotas and complete wage and other administrative paperwork
- Manage equipment, materials, and stock levels efficiently
- Assist in the training and development of staff, ensuring all team members are well-prepared for their roles
- Provide regular reports on operational performance to management
- Conduct regular inspections to maintain high standards of cleanliness and hygiene
- Implement and monitor cleaning schedules to ensure comprehensive coverage of all areas
- Address any operational issues or challenges promptly, finding effective solutions to maintain smooth operations
- Oversee team management, including recruitment, training, and performance evaluations
- Handle HR responsibilities such as managing employee relations, addressing grievances, and ensuring compliance with employment laws and company policies
The ideal candidate should meet the following criteria:
- You must have the right to work in the UK
- Experience in a similar role - BICS qualification preferred
- Strong people management skills
- Excellent attention to detail and high standards of work
- Strong communication skills, essential for client liaison and effective team coordination
- Proactive and adaptable, able to respond to changing demands and priorities
- Reliable and punctual, with a strong work ethic and commitment to maintaining high standards
- Experience in HR management, including recruitment, training, and employee relations
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
