Total 3,265 service centre manager job vacancies in Others category in City of London, London, SL3 7QF

Key Responsibilities:

1. Branch Operations Oversight

• Supervise and ensure the smooth daily operation of all branches.
• Conduct regular branch visits to monitor performance, resolve issues, and uphold operational standards.
• Standardize processes to ensure consistency and efficiency across branches.

2. Sales and Revenue Growth

• Develop and implement strategies to meet and exceed sales targets across all branches.
• Analyze branch sales performance and implement corrective actions when necessary.
• Drive initiatives to enhance customer satisfaction and loyalty.

3. Leadership and Team Development

• Mentor and train branch supervisors and team to enhance leadership skills and branch performance.
• Provide guidance, training, and support to ensure supervisors and their teams meet objectives.
• Foster a culture of collaboration and accountability among teams.
• Work closely with senior management to define measurable goals tied to the incentive program.
• Track progress against targets and report achievements transparently.

5. Business Development

• Identify growth opportunities and recommend new strategies to improve sales performance.
• Collaborate with marketing and merchandising teams to plan and execute promotional activities.
• Stay informed about market trends and industry innovations to drive business growth.

6. Reporting and Communication

• Prepare detailed reports on branch performance and sales for senior management.
• Act as the key communication link between branches and the head office.
• Ensure clear and consistent communication of company goals and initiatives to branch teams.

Qualifications and Skills:

Education:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.

Experience:

• Proven experience as a Retail Manager or similar role managing multiple branches.
• Strong track record of achieving and exceeding sales targets.

Skills:

• Exceptional leadership and coaching skills.
• Results-driven with a strategic mindset.
• Strong communication and interpersonal skills.
• Proficient in retail management software and sales tracking tools.
• Excellent analytical and problem-solving abilities.

Preferred Skills:

• Experience designing and managing incentive programs.
• Familiarity with inventory and merchandising management.

Work Environment:

• Frequent travel to branches to oversee operations.
• Flexible working hours may be required to align with branch activities.

Job location - MIdvalley Megamall KL, IOI City Mall, 1Utama, Sunway Pyramid Selangor, Gurney Plaza, Queensbay Mall Penang, Midvalley SouthKey JB

Perks & Benefits

• EPF,
• SOCSO,
• EIS,
• Annual leave,
• Birthday gifs&Bonus

主要職責：

1. 分支機構營運監督

• 監督並保證各分公司日常運作的順利進行。
• 定期拜訪分支機構，以監控績效、解決問題並維護營運標準。
• 標準化流程以確保分公司之間的一致性和效率。

2. 銷售和收入成長

• 制定並實施策略，以達到並超越所有分公司的銷售目標。
• 分析分公司銷售業績並在必要時採取糾正措施。
• 推動提高客戶滿意度和忠誠度的措施。

3. 領導力與團隊發展

• 指導和培訓分行主管和團隊，以提高領導技能和分行績效。
• 提供指導、培訓和支持，以確保主管及其團隊實現目標。
• 培養團隊之間的協作和問責文化。
• 與高階管理層密切合作，以確定與激勵計劃相關的可衡量目標。
• 追蹤目標進度並透明地報告成果。

5. 業務發展

• 識別成長機會並推薦新策略以提高銷售業績。
• 與行銷和銷售團隊合作規劃和執行促銷活動。
• 隨時了解市場趨勢和行業創新，以推動業務成長。

6. 報告與溝通

• 為高階管理層準備有關分公司績效和銷售的詳細報告。
• 充當分行與總行之間的關鍵溝通紐帶。
• 確保與分公司團隊清晰、一致地溝通公司目標和措施。

資格和技能：

教育：

• 工商管理、零售管理或相關領域的學士學位。

經驗：

• 擁有擔任零售經理或管理多個分支機構的類似角色的豐富經驗。
• 實現並超過銷售目標的良好記錄。

技能：

• 卓越的領導和輔導能力。
• 以結果為導向，具有策略性思維。
• 較強的溝通和人際交往能力。
• 精通零售管理軟體和銷售追蹤工具。
• 優秀的分析和解決問題的能力。

首選技能：

• 擁有設計和管理激勵計劃的經驗。
• 熟悉庫存和商品管理。

工作環境：

• 經常前往分公司監督營運。
• 可能需要靈活的工作時間以適應分支機構的活動。

工作地點 - MIdvalley Megamall KL、IOI City Mall、1Utama、Sunway Pyramid Selangor、Gurney Plaza、Queensbay Mall Penang、Midvalley SouthKey JB

津貼和福利

• 公積金,
• 社會保險機構,
• 電化學阻抗譜,
• 年假，
• 生日禮物&獎金

Position: Customer Service/Attraction Crew

Working Days: Monday – Sunday (Shift basis)

Job Type: Full Time/Part Time

Job Responsibility

• This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

• Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
• Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
• Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

• Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
• Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

• Perform routine cleaning of sculptures as required.
• Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

• Assist in the coordination and delivery of special events and programs at the centre.
• Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

• Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
• Prepare and carry out daily opening and closing of the centre.

Job Requirements

• SPM/STPM, Diploma, Bachelor’s Degree
• Good in BM and English language
• Ability to engage with visitors of all ages and backgrounds.
• Strong attention to detail and safety awareness.
• Physical ability to stand for long periods, walk, and assist guests with physical activities.
• Flexibility to work on weekends, holidays, and during special events.

Company Benefits: 

• Friendly working environment with up-to-date IT equipment   
• 5-day working day, Monday to Friday   
• Medical allowance   
• Annual Leave   
• Medical Leave   
• Maternity leave   
• Paternity leave   
• Casual attire, free parking   
• Career growth opportunities  

Apply now! Send your portfolio and resume to: 

Email: hr@bryks.art 

Contact: 03.5569.9566 

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Are you ready to make a transformative impact in the SME financing space? We’re looking for a Digital Acquisition Manager who will lead and innovate our acquisition strategies with passion and determination. This role is pivotal for driving exponential growth and expanding our portfolio. You'll have the opportunity to develop and execute high-impact strategies, build and scale dynamic partnerships, and harness data to drive informed decisions. If you thrive on experimentation and innovation, and have a proven track record in digital acquisition, we want you on our team.

What you will do:

1. Develop and Execute Growth Strategies:

• Lead Acquisition Channels: Lead and innovate acquisition strategies across various acquisition channels, including user referrals, affiliate marketing, community engagement, and partnerships.
• Market Analysis: Dive deep into market trends and competitive landscapes to inform strategy and seize growth opportunities.
• Go-To-Market Execution: Develop and spearhead go-to-market plans with internal and external stakeholders to ensure stellar implementation.

2. Partnership and Relationship Management:

• Strategic Partnerships: Identify, engage, and forge powerful partnerships to amplify our acquisition efforts.
• Relationship Building: Foster and fortify relationships with key partners, ensuring long-term collaboration and mutual success.
• Channel Development: Innovate and expand acquisition channels to effectively reach and engage new users.

3. Performance Monitoring and Product Enhancement:

• Data-Driven Insights: Monitor and analyze performance metrics to evaluate and enhance the effectiveness of acquisition strategies.
• Continuous Improvement: Leverage data and feedback to continuously refine and elevate our product offerings and user experiences.
• Project Leadership: Lead projects from inception to execution, ensuring they align with and propel our strategic goals.

What we are looking for:

• Strategic Visionary: See the big picture and drive transformative, long-term strategic initiatives.
• Data-Driven Decision Maker: Harness data to inform decisions, optimize strategies, and achieve excellence.
• Innovative Thinker: Passionate about experimenting with new ideas and approaches, and learning from every outcome.
• Collaborative Partner: Excel in working with diverse stakeholders and building lasting, impactful partnerships.
• Resilient Performer: Thrive in high-pressure environments, turning failure into meaningful lessons for growth.

What will you gain from the role:

• Impactful Work: Engage in projects that significantly uplift and empower SMEs across Southeast Asia.
• Empowering Culture: Be part of a team that champions creativity, innovation, and a safe, motivating work environment.
• Results-Oriented: We celebrate smart, effective work and focus on achieving impactful outcomes.
• Career Advancement: Enjoy abundant opportunities for continuous professional growth and career progression.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Revenue Manager - London Head Office

Join our established and inspiring Revenue team as Revenue Manager. As the Revenue Manager here at PPHE, reporting into the Director of Revenue, you will be expected to implement strategy, forecasting & Budgeting, analysing, auditing and reporting on all key aspects of your role.

PPHE creates valuable memories for our guests and stakeholders - across our international portfolio of prime hospitality real estate, encompassing iconic hotels, destination restaurants, buzzing bars and more. Driving it all, behind the scenes, are our support teams.

Benefits of working for us as a Revenue Manager:

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Equipment provided to ensure you are working comfortably at home.
• 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

In your role as Revenue Manager, you will:

• Optimise demand from all revenue streams, segments and channels based on total revenue and profit generation.
• Assess the various demand profiles across each day of the year, identifying risk and opportunities to maximise RevPAR, RevPAM and TRevPAR.
• Co-ordinate activities with Sales, Brand Marketing & Digital Marketing, M&E Sales and M&E Planning & Hotel Operations to define, implement and measure all commercial strategies.
• Understand and communicate our Revenue Management philosophies as they pertain to brand and/or geographic strategies (UK/Europe).
• Have an innovative approach towards business development and creating long-term value for PPHE from our guests, markets and relationships.
• Provide cross-regional support and/or training when required.

As our Revenue Manager, you'll have:

• Experience working in a Revenue Manager or Assistant Revenue Manager role
• Experience in the hospitality or retail sector is an advantage

If this role looks like the one for you, apply now!

Our client, a well established resort in the heart of North Devon are looking for a passionate Resort Manager to join their team. This is an exciting opportunity to really make your mark in the resort hospitality industry and become part of something special!

• Location: Ilfracombe, North Devon (Relocation package to be discussed)
• Job Type: Full Time; Permanent
• Salary: £55,000+ a year depending on experience
• Weekly hours will be rota'd and will include evening and weekend work

Immediate Start and Relocation Package!!

Our client is looking for an experienced Hospitality Manager to deliver the company's brand standards whilst Developing and implementing strategies to improve guest experience and satisfaction.
As the General Manager you will be a strong, efficient and motivational individual who will lead by example, you will be accountable for the smooth running of the site.

Your departments will consist of the food and beverage, accommodation and events team.
You will deliver skilled management across all areas of the business, ensuring excellent customer service every step of the way.
We are looking for someone who has proven work experience in a general manager role and can evidence managing a business with multiple profit centres.
Responsibilities of the Resort Manager include:

• Monitoring all teams to ensure ongoing effective communication with all customers.
• Ensure effective liaison with suppliers regularly price checking with competitors, working alongside all teams in regard to the required procurement needs.
• Carry out site walks and audits regularly to ensure all areas are in excellent condition and safe and to generate job lists, liaising with the maintenance manager and following up with the management team.
• Communicating with the management team and Investigate/reporting any operative or financial risks.
• Attend regular meetings to discuss and / or develop management decisions / requirements and assist in implementing policy changes.
• Liaise with the management company to monitor budgets, spending and co-ordinate all park programmes.
• Understanding of the P&L along with the Service Charge Budget.
• Ensure the preparation and service of all products to the highest brand standard.
• Ensure the recording of accidents or incidents and that the appropriate forms are compiled and all compliance is met.
• Ensure that all areas of the workplace and equipment within your scope of responsibility are at all times clean, fully operational and appropriately presented to the highest brand standard and all Risk Assessments are up to date and checked as part of the Park Audits.
• Comply promptly with HR and payroll procedures and be conversant with current employment legislation.
• Recruitment of staff in accordance with budgetary and seasonal requirements
• Undergo/deliver training as required and deliver the full on boarding process to new colleagues.
• Deal with all customer enquiries or complaints quickly and efficiently.
• Always to behave in a polite and courteous manner to be leading brand ambassador for the company.
• To have an understanding and awareness of all comparable competitors in the surrounding area and what they offer.
• To be aware of and apply the provisions of the employee handbook
• Understand and comply with health and safety requirements applicable to your role.
• Monitor and record attendance and punctuality

Key expectations of the Resort Manager:

• To ensure the highest levels of service and communication with new and existing customers to maximise existing and potential business.
• Ensure the smooth, efficient and accountable running of all areas to the highest brand standard.
• Assist the Marketing team in creating content for our clients website and social media accounts.
• Ensure all relevant statutory regulations and requirements are met.
• Ensure all departments monitor and control expenditure against budgets ensuring the effective management of resources.
• Ensure key holder availability in accordance with standard operating procedures.
• To ensure the appropriate training and development of staff .
• Identify opportunities to improve the brand standards of both service and presentation of the site.
• To ensure the highest possible standard of customer care.
• To be dressed and presented appropriately to your role at all times.
• To act at all times in accordance with company procedures and brand standards.
• To carry out your duties in a manner that ensures the safest environment for colleagues and guests alike.
• To assist the HR and payroll departments by the provision of full, timely and accurate information and records.

Essential experience for this role:

• We are looking for candidates that have a proven track record in a similar role within the hospitality and leisure industry.
• Hold a personal licence.

Benefits of joining our client:

• Performance related bonus
• Our client is happy to discuss a relocation package that may include accommodation on-site or an off-site location budget.
• Immediate start.
• Seasonal working hours.
• A starting salary of £55,000 with the view to increase after a successful probation.
• Opportunity to work in a growing business where you can have autonomy and creative license to make decisions.
• Professional growth and development.

If you feel the Resort Manager role is the right position for you, apply below today and we will be in touch!

CPBarnstaple

The Program Manager supervises a variety of administrative professionals who are responsible for assessing the productivity, effectiveness, and efficiency of program operations or to analyze and resolve problems in the effectiveness and efficiency of administrative support and staff activities. This position starts at a salary of $139,395.00 (GS-14, Step 1) to $181,216.00 (GS-14, Step 10).

Typical work assignemnts include:

• Monitoring, tracking and analyzing the flow of assignments or projects and making adjustments when needed to ensure quality of work is performed accurately and timely.
• Managing the development, assignment of high-level goals and objectives.
• Identifying and resolving, as applicable, unique issues where no policy exits, taking innovative actions to address current issues that may arise or addressing new needs.
• Planning, organizing, coordinating, controlling and evaluating the project activities of the organization.