Total 134 maintenance supervisor job vacancies in Others category in D09 Cairnhill, Orchard, River Valley

Come join our team as Supervisor!

Job Description

• Greet and coordinate the seating of guests
• Recognise regular guests and highlight their preferences to the manager
• Ensure guests' requests are not delayed
• Record and report all complaints to the manager immediately
• Promote the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service
• Ensure waiters and waitresses are able to describe the dishes properly and are well groomed and properly attired
• Maintain the highest standard of cleanliness
• Perform miscellaneous job-related duties as assigned

We are looking for a Banquet Supervisor to join our team!

As a Banquet Supervisor, we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operations , weekly schedule and work closely with events team.

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Enjoys being challenged

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Overview

We are seeking an experienced and motivated Café Supervisor to oversee daily operations and ensure exceptional service at Avenue'J café. As a key leader in our team, you will be responsible for maintaining a high standard of customer satisfaction, managing staff, and ensuring smooth operations in line with the café's goals and values.

Key Responsibilities

Operations Management

• Oversee daily operations, including opening and closing procedures.
• Ensure all staff adhere to food safety, hygiene, and cleanliness standards.
• Monitor stock levels and coordinate with suppliers to ensure adequate inventory.
• Manage cash handling and reconcile daily sales reports.

Team Leadership

• Lead, train, and mentor café staff to deliver excellent service.
• Create and manage staff schedules to ensure optimal coverage.
• Conduct regular team meetings to communicate goals, updates, and feedback.
• Address performance issues and escalate to management as needed.

Customer Service Excellence

• Greet and interact with customers to ensure a positive experience.
• Handle customer feedback, complaints, and inquiries professionally.
• Promote a welcoming and friendly atmosphere in line with the café’s brand.

Sales and Promotion

• Support promotional activities, menu updates, and seasonal events.
• Upsell café products to boost revenue and enhance customer satisfaction.
• Monitor sales performance and suggest strategies for improvement.

Qualifications

• Proven experience in a supervisory role, preferably in a café or F&B environment.
• Strong knowledge of café operations, including barista skills, food handling, and inventory management.
• Excellent leadership and communication skills.
• Ability to multitask, prioritize, and work effectively under pressure.
• Familiarity with POS systems and basic financial reporting.

Key Competencies

• Customer-focused mindset with a passion for hospitality.
• Problem-solving skills with a proactive approach to challenges.
• Attention to detail and commitment to quality.
• Team player with strong interpersonal skills.

Benefits

• Performance incentives.
• Staff discounts.

How to Apply

If you are passionate about leading a team and delivering exceptional café experiences, we’d love to hear from you! Please send your resume and a cover letter to avenuejsg@gmail.com

Operations Supervisor Job Description Template

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

To be successful as an operations supervisor, you should be result-oriented with excellent organizational skills. Ultimately, a top-notch operations supervisor has excellent leadership, project management, and administrative management skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Descriptions

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

Job Requirements

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

• Taxi provided after 12am
• OT payment
• Sales Incentive (After probation)

Working Hours

• 5 days 48 hrs (Fixed off : Mon, Tue)
• Thursday, Saturday : 10am ~ 11pm (2 hours break)
• Sunday, Wednesday, Friday：3pm ~ 11pm

Job Summary/Purposes

Responsible for managing floor service and supervising the team within the company's guidelines, ensuring excellent customer service, adherence to company procedures, quality, general order, and hygiene and health standards.

Responsibilities

• Manages pastry product sales and restaurant service, ensuring proper customer service and understanding customer needs.
• Supervises department staff activities, possessing thorough knowledge of products, including ingredients and preparation, to provide accurate information and purchasing advice.
• Monitors product freshness and quality, ensuring compliance with company standards, and addresses any discrepancies.
• Proactively replenishes products, maintaining orderly displays and counters, and manages daily stock reports.
• Ensures department cleanliness and equipment maintenance.
• Oversees internal and external display arrangement and product presentation, following company guidelines, and addresses maintenance needs.
• Monitors warehouse stock to ensure availability, checks expiration dates, and maintains packaging materials.
• Prepares packaging following company guidelines, ensuring product integrity during delivery or shipment.
• Maximizes sales through effective product recommendations, attentive to customer preferences, allergies, and intolerances.
• Manages in-store and telephone customer orders and prepares estimates.
• Guarantees adequate maintenance of the crockery.
• Reports sensitive issues and disputes in sales and after-sales service to the Caffe Manager.
• Collaborates with the bar and dining area to fulfill pastry-related customer requests.
• Ensures proper opening and closing procedures and conducts regular checks for cleanliness, order, and maintenance.
• Complies with hygiene and health norms and company standards.

The activities described above are listed by way of example and not exhaustively.

Job Description

• Develop and implement system and policies to administer documentation processes
• Resolves complex issues with solutions
• Manage subordinates on day-to-day operations
• Prepare of Import /export documents/ requisition/LC request
• Prepare of import loan related documents
• Monitor receipt of Letters of Credit and follow up on acceptances against Letters of Credit with the customers
• Follow up and co-ordination with Banks on Letter of Credit and preparation of documents to Bank
• Liaise with shipping line and bank for BL and Documentation
• Liaise with Port of Loading and Agents/Customers for smooth shipment and documentation
• Liaise with customers and market the timber and other commodities that the company is
• currently trading in as per the instructions of the management from time to time
• Monitor and report market information on price movements of the commodities

Requirement

• Bachelor's degree in logistics, supply chain management, international trade, or related field.
• 5-10years experience in shipping, logistics, freight forwarding, or a related field is advantageous.
• Extensive knowledge of the functions and department processes.
• Strong organizational skills to manage multiple shipments and tasks simultaneously.
• Excellent communication skills for effective interaction with suppliers, customers, carriers, and other stakeholders.
• Attention to detail to ensure accurate documentation and compliance with regulations.
• Problem-solving abilities to address issues that may arise during the shipping process.
• Knowledge of customs regulations, import/export laws, and international shipping procedures.
• Time management skills to meet deadlines and keep shipments on schedule.
• Ability to work well in a team and collaborate with colleagues from different departments.
• Understand various shipping modes, such as air, sea, road, and rail, and the associated requirements and challenges.
• Knowledge of Incoterms (international commercial terms) and their implications on shipping responsibilities.
• Adaptable and flexible in responding to unexpected situations is important.
• Staying informed about changing regulations, trade agreements, and compliance requirements is crucial to ensure the legality and efficiency of shipments.
• Awareness of safety regulations and practices to ensure that shipments are handled, transported, and stored safely.
• Singaporean or SPR.
• Must be able to commit on Alternate Saturdays (4hrs) Work Arrangement

Shangri-La Rasa Sentosa, Singapore

We are looking for a Guest Relations Supervisor to join our team!

As a Guest Relations Supervisor, we rely on you to:

• Take responsibility of the guest relations to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Enhance guest relations and loyalty scores
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Is a self-starter and a team player
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities

• Direct, guide, and oversee Room Attendants to maintain the highest standard of cleanliness and tidiness in all assigned apartments and floor corridors for the safety and comfort of guests.
• Identify apartments for the CARE Program, ensuring they meet the refurnished standard, organizing deep cleaning, and providing timely feedback to Front Office and Engineering if necessary.
• Plan work schedules for Houseman and follow up on special cleaning requirements.
• Log work orders for Engineering promptly and follow up on outstanding orders to ensure satisfactory completion of repair/maintenance before the next arrival.
• Maintain knowledge of the property and provide information to staff and guests when required.
• 'Meet and Greet' guests to build relationships and provide personalized services, gathering feedback of their stay.
• Notify Housekeeper immediately in case of lost and found, property damage or theft, by guests or staff.
• Conduct random checks for linen stocks, cleaning tools, and supplies in the floor pantry to ensure proper storage and usage.
• Ensure all fire staircases, service areas, and fire exits are free of obstruction objects.
• Assist in monthly stock-take exercises and provide support when needed.
• Ensure daily updates on apartment status are communicated to Front Office via the discrepancy report.
• Calculate and check overtime claims in a timely manner for onward processing via the HR system.
• Keep the Housekeeper informed of staff performance and conduct verbal or written counselling jointly with the Housekeeper.
• Inspect apartments, corridors, service areas, lift landings, storerooms, floor pantries, bin chutes, and backstairs regularly to ensure compliance with quality and standards, cleanliness, and tidiness.

Requirements

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel/Serviced Residence Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Job Description

A modern Japanese restaurant that combines the art of sushi and kaiseki, Hamamoto is defined by its focus on seasonal produce and dishes. This exclusive Michelin-star sushi-kappo restaurant helmed by Chef Kazuhiro Hamamoto showcases the best of Japanese produce and artisans in omakase menus that transport guests to season Japan. Located along Tras Street in Singapore’s historical Chinatown, the 12-seat Hamamoto is tucked away in an intimate shophouse with purposefully spare style that accentuates the seeming simplicity of Chef Hamamoto’s cuisine.

Join our team of dedicated individuals who value creativity, craftsmanship, and exceptional hospitality.

Responsibilities:

• Assist the General Manager in planning, coordinating and running the daily restaurant operations to ensure that customer service standards are maintained at all times.
• Creating a positive guest experience and handle customer’s request professionally and promptly.
• Coordinate all reservations to ensure optimum capacity.
• Handle complaints or feedback concerning food and service.
• Ensure compliance with sanitation and safety regulations.

Requirements:

• Certificate or Diploma in restaurant management
• At least 1-5 years of experience in managing a restaurant, preferably familiar with Japanese fine dining.
• Strong knowledge in Japanese cuisine, wine and sake
• Excellent interpersonal and communication skills

Responsibilities:

• Maintaining standards; such as service and product knowledge of the premier restaurant
• Monitor and complete daily inventories of F&B supplies
• Assist the Restaurant Manager with facilitating or assisting the scheduling of work schedules
• Provide fast, efficient, courteous service at all times to guests.
• Acquire full knowledge about the restaurant, promotions and special offers.
• Handle guest complaints by following the procedures and ensuring guest satisfaction.
• Perform any other duties as assigned by the General Manager.

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.
• Possess at least 2 years relevant experience.
• Experience in fine dining restaurant is a plus.
• Good communication and interpersonal skills.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Laundry Supervisor is responsible to contribute to the smooth and efficient running of the Laundry Department.

• Good communication and customer relations skills.
• Able to perform duty on weekends and public holidays.
• Prior supervisory experience in the hotel industry will be an advantage.

You will assist the Manager or Assistant Manager, Housekeeping in overseeing the daily housekeeping operations in our Serviced Residence. This includes creating a sense of home away from home for our residence and ensuring the cleanliness of our residents' homes, public area and linen are in accordance with our established procedures and guidelines. You will report directly to the Manager or Assistant Manager, Housekeeping.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Manage room attendants, linen attendants and contractors during daily operations
• Organise and provide on-job-training programmes for employees and train new room attendants
• Inspect apartments and public areas for maintenance and cleanliness, ensuring each section maintains an excellent standard of resident satisfaction
• Ensure a smooth check-in and check-out process for all residents
• Report any damage and maintenance defects to the Engineering Department
• Attend to all residents’ queries and needs, especially those of VIP residents
• Schedule and conduct periodical cleaning programmes
• Perform monthly stock-taking of all linens, uniforms, equipment, supplies and items
• Perform daily checks to ensure no linen or equipment abuse
• Assume cleaning responsibilities when required
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of experience as an Attendant, Housekeeping
• At least a higher secondary education is preferred
• Knowledge in conversational English to communicate with multilingual residents
• Supervisory skills
• Passion for coaching and guiding
• Willingness to perform shifts