This role has a starting salary of £66,774 per annum, based on a 36 hour working week with the need for occasional weekend and evening work and the expectation to participate in the on call rota to cover out of hours emergencies.
We are excited to be hiring a new Highway Maintenance Manager to join our fantastic Highways and Transport team. The team is based at Merrow Complex, Merrow Lane, Guildford, Surrey, GU4 7BQ but we promote a hybrid approach to working meeting collaboratively when required.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
The Highways and Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets. It is regarded by Members and residents as one of the most important services provided by the Council. As such, the service manages significant financial, health and safety, and reputational risks.
Our aim is to deliver a professional, efficient and cost-effective service to the Council and consider the customer in absolutely everything we do.
About the Role
As the Highway Maintenance Manager, you will report to the Assistant Director and lead a team of approximately 35 staff, with responsibility for a multimillion pound budget. The range of maintenance activities may change but currently includes trees, road signs, road markings, drainage, street lighting, illuminated and non-illuminated street furniture, grass cutting and environmental maintenance. The team deals with a range of large and small contractors, including being the Client contract manager for a large street lighting PFI contract. You will need to lead your team to ensure both the highest professional standards and that the customer is considered in everything they do.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- Knowledge of the legislation, regulations and technical requirements relevant to the role
- Experience of working within a Highways maintenance environment, ideally including some local government experience
- Enthusiastic, customer focussed and confident in managing expectations at all levels whilst providing excellent customer service
- A positive, proactive, self-motivated tenacious person with a can do attitude and a desire to continuously improve the customer experience
- Experienced in Performance Management, leading and building high performing, happy and successful teams
- Experience of managing large budgets and project management skills to ensure both projects and services are completed or delivered within timescales
- Experience of successful and efficient contract management
As part of the application process, you will be asked a range of questions related to the role, including the following questions:
- How would you improve the performance and culture within the team to develop relationships and customer satisfaction?
- Demonstrate how you have a comprehensive knowledge of highway maintenance for local authority roads.
- The service operates in an environment with significant political engagement and resident demands. How would you explain your decision and actions against decreasing budgets and increasing customer and member expectations?
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on 14/07/2024 with interviews planned for 23rd and 24th July 2024.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
