Job Descriptions
QUALIFICATION: DIPLOMA (MECHANICAL OR ELECTRICAL)
Responsibilities:
· Offer service and customer support during field visits or dispatches.
· Connect workflow to schedule.
· Manage all on site installation, repair, maintenance and test tasks.
· Diagnose errors or technical problems and recommend proper solutions.
· Produce timely and detailed service reports.
· Abide all company's filed procedures and protocols.
· Work with technical team and share information across the organisation.
· Comprehend customer requirements and make appropriate recommendations/briefings.
· Build positive relationships with customers.
Requirements:
· Proven field service experience.
· Ability to troubleshoot, test, repair and service technical equipment.
· Strong in English literacy.
· Ability to work flexible shifts and to adapt to changing work schedules.
· Proficient with mobile tools and applications.
· Possess at least Diploma or any relevant field.
Perks & Benefits
· Commission and bonus
· Allowance (travel, transportation, etc.)
· Casual dress code
· Company trips
· Medical insurance
· Annual Leave