Total 57 Manager level Manufacturing / Production job vacancies in D27 Yishun, Sembawang

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Summary

The Marketing Manager is responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer engagement, and revenue growth. The role involves managing campaigns across multiple channels, overseeing a team, and ensuring alignment with overall business objectives. The ideal candidate has a strong understanding of market trends, digital marketing, and leadership skills to inspire and guide a marketing team.

Key Responsibilities

Marketing Strategy Development

• Design and implement marketing strategies that align with the company’s objectives.
• Develop and manage marketing plans, campaigns, and budgets to achieve key performance indicators (KPIs).
• Identify and capitalize on market trends, customer insights, and growth opportunities.

Campaign Management

• Oversee the creation and execution of integrated marketing campaigns across digital, print, social media, email, and other channels.
• Ensure consistent messaging and branding across all marketing initiatives.
• Work with cross-functional teams, including sales and product development, to align campaigns with organizational goals.

Team Leadership

• Manage and mentor a team of marketing professionals, providing guidance and support to achieve departmental goals.
• Set clear performance expectations and conduct regular evaluations.
• Foster a collaborative and innovative team culture.

Digital Marketing

• Drive digital marketing efforts, including SEO, SEM, social media, and content marketing.
• Oversee website updates and optimize for user experience and lead generation.
• Analyze and improve online presence using analytics tools like Google Analytics.

Brand Management

• Strengthen the company’s brand positioning through targeted initiatives and campaigns.
• Ensure brand consistency across all customer touchpoints.
• Monitor and respond to public perceptions and feedback.

Analytics and Reporting

• Track and analyze the performance of marketing campaigns to determine ROI and effectiveness.
• Provide detailed reports and insights to senior management.
• Use data-driven insights to optimize strategies and tactics.

Market and Competitor Analysis

• Conduct regular market research to understand customer behavior and preferences.
• Analyze competitor strategies and identify opportunities for differentiation.

Event and Partnership Management

• Plan and oversee events such as trade shows, product launches, and promotional campaigns.
• Establish and maintain strategic partnerships to amplify marketing reach.

Key Skills and Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with expertise in data interpretation and decision-making.
• Proficiency in marketing tools and platforms (e.g., Google Ads, CRM systems, marketing automation tools).
• Creative thinking and problem-solving skills.
• Ability to multitask and meet tight deadlines in a fast-paced environment.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 5-8 years of experience in marketing, with at least 2 years in a managerial role.
• Proven track record of successfully managing marketing campaigns and achieving KPIs.
• Familiarity with both B2B and B2C marketing strategies.
• Advanced knowledge of digital marketing and analytics tools (Google Analytics, SEMrush, HubSpot).

• iaise with other managers to formulate objectives and understand requirements
• Estimate costs and prepare budgets
• Organize workflow to meet specifications and deadlines
• Monitor production to resolve issues
• Supervise and evaluate performance of production personnel (quality inspectors, workers etc.)
• Determine amount of necessary resources (workforce, raw materials etc.)
• Approve maintenance work, purchasing of equipment etc.
• Ensure output meets quality standards
• Enforce health and safety precautions
• Report to upper management
• Proven experience as production director
• Deep knowledge of production management
• Understanding of quality standards and health & safety regulations
• Knowledge of performance evaluation and budgeting concepts
• Experience in reporting on key production metrics
• Proficient in MS Office and ERP software
• Outstanding communication ability
• Excellent organizational and leaderships skills
• Attention to detail
• Strong decision-making skills and a results-driven approach
• BSc/Ba in business administration or relevant field is preferred

The Supply Chain Assistant Production Manager supports the production process by coordinating supply chain activities to ensure smooth and efficient operations. This role involves managing inventory, ensuring timely delivery of materials, coordinating with procurement, and optimizing production schedules to meet operational goals.

Key Responsibilities

• Monitor inventory and reorder materials to prevent delays.
• Coordinate with procurement teams for timely deliveries and resolve issues.
• Assist in adjusting production schedules based on material availability.Suggest process improvements to boost efficiency.
• Track and report supply chain metrics.
• Collaborate with procurement, logistics, and production teams.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Production Management, or a related field.
• Experience in supply chain, logistics, or production support roles.
• Strong organizational and communication skills.
• Proficiency in systems and Microsoft Office (Excel, Word).
• Problem-solving ability and attention to detail.

As a Manufacturing Production Shift Manager, you will be responsible for managing the operation of your shift to achieve the planned output and cycle time. You are required to establish clear action items, jointly evaluate the priorities of the action items and ensure successful timely completion with relevant Engineering and supporting departments. You will be responsible for maintain good health and safety at workplace, manage the staffing, training, personnel development and improve engagement with the Production team members. You will also serve as the Site Main Controller of your shift, reacting to any incidents or events affecting safety and factory production, coordinating and communicating recovery plans.

Responsibility

• Promote and enable a safe and positive working environment.
• Collaborate with Environmental, Health and Safety (EHS) Team to ensure robust Emergency Response Team (ERT) coverage within the Shift. Lead response team to manage unscheduled events that affects production line, develop recovery plans, resource allocation and provide timely status and impact updates to all key stakeholders, coordinate with the stakeholders as the initial Site Management Coordinator (SMC) until handover to crisis management task force or situation normalize.
• Perform supervisory role to Shift Production Engineers and Technicians, forecast and ensure sufficient personnel staffing, perform team engagement and performance management duties.
• Partner with Workforce Development team to develop and implement training plans and ensuring ontime training and certification of Shift Production Engineers and Technicians.
• Lead and set directions for the Shift Production team with production moves daily target and effectively manage the Shift Production team resources to meet planned output and cycle time.
• Review production performance and coordinate relevant Engineering and supporting teams to achieve tactical and strategic production output and cycle time targets
• Collaborate with key stakeholders to strategize, plan and minimize impact of scheduled plant maintenance or large-scale concurrent equipment plan works to production.
• Work with relevant cross functional teams to build advance automation systems, analytic dashboards using smart data analytics and AI to improve Shift Production efficiency and effectiveness to achieve production output and cycle time targets.
• Create, prioritize and manage multiple continuous improvement projects to improve Shift Production KPIs.

Requirements

• Willing to work 12hr night shifts
• Minimum 5yrs of knowledge and experience in managing advance semiconductor 300mm Fabrication plant operation in leadership position roles
• Relevant operation management experience in latest advance semiconductor Photolithography, Plasma Etch or Chemical Vapor Deposition equipments preferred
• Relevant experience as emergency response team leadership role preferred
• Relevant experience in advance automation systems, analytic dashboards creation preferred

Supervises the activities of a large group in a manufacturing area. Typically responsible for multiple production operations within or across shifts. Plans and coordinates daily operations to meet production schedules, product standards, and operational costs. Prepares production, personnel, and financial reports to achieve production goals. Establishes operating policies and procedures to achieve production schedules, product standards, and operational costs. Responsible for coordination of multiple manufacturing functions within a facility. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Job Summary:

The Production Manager is responsible for managing all aspects of production operations, ensuring that production processes are compliant with company policies, safety requirements, quality requirements, and regulatory requirements. This role involves leading production teams, managing production plans, and promoting production efficiency and continuous improvement. The Production Manager will oversee the Production team and provide strategic direction and leadership to the entire production department.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

• Oversee the entire production operation to ensure compliance with company policies and regulatory requirements.
• Develop and implement production strategies to achieve company objectives and production targets.
• Review production orders and plans to ensure qualified products are produced within schedule.
• Lead teams to analyze production variances and take effective corrective actions.
• Push for equipment management and maintenance to support production plans.
• Promote lean manufacturing and continuous improvement initiatives using VSM, cell line, and other lean tools.
• Monitor quality checks and resolve production quality issues, ensuring compliance with ISO13485, ISO9001, and FDA regulations. Lead FDA inspection and external audits related to production ownership areas with 0 audit findings goal.
• Manage labor and maintain a safe and efficient work environment, leading 5S and EHS activities in the production department.
• Train and motivate production teams, ensuring timely completion of work and continuous skill development.
• Participate in management reviews and coordinate with other departments to achieve production goals.
• Drive department performance through production and quality metrics such as output yield (FPY, FY), production schedule OTD, daily fill rates, and cost control.
• Ensure effective resource allocation, including labor, materials, and equipment.
• Support process refinements, qualifications, and validations, including equipment and material specifications.
• Ensure complete and accurate documentation of production processes.
• Ensure all procedures under production ownership are effective and efficient, making sure actual practices follow documents with zero gaps.
• Conduct regular workplace inspections to identify and rectify unsafe conditions.
• Oversee health and safety within the production department, including accident investigation and corrective actions.
• Ensure environmental aspect and safety hazard risk assessments are conducted and controlled.
• Report all occupational accidents and incidents immediately and support EHS Committee Management Representative in investigations.
• Enforce compliance with EHS management systems and relevant legal and other applicable EHS requirements.
• Provide leadership and direction in EHS internal and external audits.
• Coordinate and communicate with other departments to support production goals.

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000
and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry

Job Description

As the Warehouse and Logistics Manager you will oversee all aspects of warehouse operations, logistics, inventory control, transportation, and customer service. This hands-on role involves managing daily operations, including order picking, releasing stock to production areas, and ensuring timely deliveries. You will take full responsibility for the accurate inventory management of raw materials and finished products to meet production and business needs.

1. Warehouse Operations:

· Manage the receipt, storage, and dispatch of goods in an organized and efficient manner.

· Optimize warehouse layout to make the best use of space and streamline operations.

· Maintain equipment and ensure the workspace is clean, organized, and safe.

2. Inventory Management (Raw Materials & Finished Products):

· Oversee the inventory management of raw materials to ensure uninterrupted production.

· Manage stock levels of finished products to meet customer demand and prevent stockouts.

· Perform regular stocktakes and reconcile any discrepancies between physical stock and system records.

· Collaborate with procurement and production teams to forecast demand and maintain optimal stock levels.

· Monitor product shelf life and implement effective stock rotation strategies to minimize waste.

· Manage the return and disposal of obsolete or expired stock.

· Maintain accurate inventory records for both raw materials and finished goods to ensure traceability.

3. Logistics and Transportation (Including Daily Picking):

· Manage daily picking and order fulfilment to ensure timely and accurate dispatch of orders.

· Plan and coordinate shipping routes, including import/export documentation and customs clearance.

· Coordinate and prioritize urgent orders to meet delivery schedules.

· Monitor cold chain management to maintain product integrity during transportation.

· Track deliveries and resolve transportation or delivery issues with in-house drivers and logistics partners.

· As required, negotiate with freight carriers and logistics providers to manage costs effectively. (including export sales)

· Monitor and report on delivery performance to ensure adherence to customer expectations.

4. Customer Service & Collaboration:

· Communicate directly with customers regarding delivery timelines, product availability, and issues.

· Resolve customer complaints related to logistics or delivery and implement corrective actions.

5. Compliance and Safety:

· Ensure all operations comply with health, safety, and regulatory standards (e.g., ISO, SFA, MUIS).

· Develop and follow Standard Operating Procedures (SOPs) for warehouse safety and operational efficiency.

· Conduct regular safety inspections and risk assessments, taking prompt corrective actions where needed.

· Maintain up-to-date knowledge of food handling and safety protocols.

Work Hours:

Monday to Friday, and 2 x Saturdays.

Assist in daily operations

Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

Ensure that the restaurant and kitchen is properly maintained and clean

Oversee food preparations, presentation and storage to ensure food health and safety compliceny.
• Regular checks with customers to gather feedbacks

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Present sales, revenue and expenses reports and realistic forecasts to the management team
• resolving of conflicts in a professional way

Job Requirements

Experience in F&B

Able to resolve minor conflicts if need to
• Production Planning: Develop schedules to optimize resource utilization and meet demand.
• Cost Management: Control production costs and seek cost-saving measures
• Problem Solving: Resolve production issues promptly to maintain quality.
• Supplier Coordination: Negotiate with suppliers for timely delivery of raw materials.
• Health and Safety: Maintain a safe work environment and conduct safety audits.
• Waste Management: Implement practices to reduce production waste and enhance sustainability.
• Record Keeping: Keep accurate records of production, inventory, and quality controls.
• Training Programs: Develop training for staff to boost skills and knowledge.
• Budget Management: Manage the production budget within approved limits.
• Customer Complaints: Address complaints and implement corrective actions.
• Technology Integration: Adopt new technologies to improve efficiency and quality.
• Performance Monitoring: Evaluate staff performance and provide necessary feedback.
• Emergency Response: Develop plans for production-related incidents to minimize operational impact.

Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our Oishi and Artisertz brands or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Summary:

The Operations Manager in Food Manufacturing is responsible for overseeing day-to-day operations, ensuring production efficiency, product quality, compliance with food safety standards, and the achievement of business objectives. This role requires leadership in production planning, cross-department collaboration, and continuous improvement in manufacturing processes.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and manage all production activities to meet targets for volume, quality, and cost.
• Develop and implement daily, weekly, and monthly production schedules aligned with sales forecasts and inventory requirements.
• Monitor performance metrics (KPIs) and drive continuous improvements in productivity, efficiency, and cost management.
• Collaborate with R&D, Quality, and Sales departments for new product launches and process adjustments.

2. Food Safety & Quality Compliance:

• Ensure that all operations adhere to regulatory and industry food safety standards (HACCP, ISO, FSSC).
• Collaborate with the Quality Assurance team to maintain product quality and meet customer specifications.
• Implement corrective actions for deviations and lead investigations into quality issues.

3. Warehouse & Inventory Management:

• Oversee the warehousing, inventory, and raw material management to ensure continuous production with minimal downtime.
• Monitor stock levels and coordinate with the procurement team for timely raw material replenishment.
• Manage storage conditions for raw materials and finished goods to meet regulatory standards.

4. Maintenance & Equipment Efficiency:

• Collaborate with the maintenance team to ensure machinery uptime and performance.
• Develop preventive maintenance schedules to avoid unplanned downtime.
• Evaluate equipment performance and recommend upgrades or replacements as needed.

5. Workforce Management & Leadership:

• Lead, coach, and mentor production supervisors and team members to foster a high-performance culture.
• Develop staffing plans, conduct performance appraisals, and identify training needs.
• Ensure compliance with health, safety, and labor regulations, creating a safe working environment.

6. Financial Management & Reporting:

• Prepare and manage the operations budget, ensuring cost efficiency across production, labor, and materials.
• Analyze operational data and provide regular reports to senior management on performance and improvements.
• Identify cost-saving opportunities without compromising quality or safety.

7. Continuous Improvement & Lean Manufacturing:

• Implement lean manufacturing principles to improve processes and eliminate waste.
• Identify and lead process improvement initiatives to increase efficiency and reduce costs.
• Stay updated on industry trends and best practices in food manufacturing.

Qualifications & Skills:

• Bachelor’s degree in Food Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in food manufacturing, with at least 5 years in a managerial role.
• In-depth knowledge of HACCP, FSSC, and other food safety regulations.
• Proven leadership and team management skills.
• Experience with ERP systems for production and inventory management.
• Strong problem-solving, analytical, and decision-making abilities.
• Excellent communication and interpersonal skills.

Key Performance Indicators (KPIs):

• Production output vs. target
• Product quality (defect rate, customer complaints)
• On-time delivery performance
• Cost per unit and waste reduction
• Equipment uptime and maintenance compliance
• Safety compliance (incidents and accidents)

Work Conditions:

• This role requires working on-site at the manufacturing plant.
• Will involve occasional extended hours, including weekends, during peak production periods.
• Physical demands include walking around the plant and monitoring production lines.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Description: Product Research and Development Manager - Ice Cream

Position Title: Product Research and Development Manager - Ice Cream

Department: Research and Development

Job Summary: The Product Research and Development Manager for Ice Cream will be responsible for overseeing and leading the development of new ice cream products from conception through production. This role requires a deep understanding of food science, creativity in flavor and product development, and strong project management skills to bring innovative ice cream products to market.

Key Responsibilities:

1. Product Development:Lead the ideation and creation of new ice cream flavors and products.
   Develop formulations and recipes for new ice cream products, ensuring compliance with food safety and regulatory standards. Conduct sensory evaluations and product testing to refine and optimize product quality.
   
2. Project Management:Manage multiple projects simultaneously, ensuring timely completion and adherence to project timelines. Coordinate cross-functional teams, including marketing, production, and quality assurance, to ensure successful product launches. Develop and maintain project documentation, including formulations, specifications, and production processes.
   
3. Market Research:Conduct market research to identify consumer trends, preferences, and emerging flavors in the ice cream industry. Analyze competitor products and market data to identify opportunities for innovation and differentiation.
   
4. Collaboration:Work closely with suppliers to source high-quality ingredients and packaging materials.
   Collaborate with marketing teams to develop compelling product stories and marketing strategies.
   Partner with production teams to scale up recipes for mass production and ensure consistency in quality.
   
5. Quality Assurance:Implement and maintain quality control measures to ensure product safety and consistency. Troubleshoot and resolve any issues related to product quality or production processes.
   
6. Innovation:Stay current with industry trends and advancements in food science and technology.
   Experiment with new ingredients, techniques, and technologies to create unique and innovative ice cream products.
   

Qualifications:

• Bachelor's degree in Food Science, Food Technology, or a related field. A Master's degree is preferred.
• Minimum of 5 years of experience in food product development, with a focus on ice cream or frozen desserts.
• Strong knowledge of food safety regulations and quality assurance practices.
• Excellent project management and organizational skills.
• Creative mindset with a passion for innovation and product development.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Proficiency in using software tools for project management and data analysis.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are passionate about ice cream product development to eirk@oishi.com.sg

Leading Ice Cream and Gelato Manufacturer Singapore.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Oishi, Artisertz or as OEM.

Job Title: Ice Cream Production Quality Control Manager

Location: Singapore

Job Summary:
The Ice Cream Production Quality Control Manager is responsible for overseeing the quality assurance processes in the production of ice cream, ensuring compliance with local regulations, such as those set by the Singapore Food Agency (SFA) and international food safety standards. The role entails supervising quality checks throughout the production cycle, implementing corrective actions, and ensuring that the final product meets the highest standards of quality and safety for consumers.

Key Responsibilities:

1. Quality Assurance and Compliance: Develop, implement, and maintain robust quality control protocols in line with SFA regulations, HACCP standards, and ISO certifications (e.g., ISO 22000).
   Ensure compliance with food safety and hygiene regulations specific to Singapore.
   Oversee product testing to ensure the consistency of taste, texture, and overall quality of ice cream products.
   
2. Production Process Monitoring: Supervise the ice cream production process to maintain strict adherence to quality control checkpoints. Collaborate with production and packaging teams to ensure smooth operations without compromising on product quality. Ensure that all equipment is regularly inspected, calibrated, and meets the required standards.
   
3. Health and Safety Compliance: Ensure compliance with Singapore’s Workplace Safety and Health (WSH) Act and other relevant health regulations. Conduct regular health, hygiene, and safety inspections across the production facility. Train staff specific food safety and hygiene practices, ensuring compliance with regulatory guidelines.
   
4. Issue Resolution and Continuous Improvement: Investigate and resolve any production or quality issues by leading root-cause analysis and corrective actions. Implement continuous improvement initiatives to enhance production efficiency and quality control. Track, document, and analyze production quality data to improve processes and reduce wastage.
   
5. Supplier and Ingredient Quality Management:Evaluate and ensure that all raw materials, including dairy and flavoring agents, meet strict quality standards. Collaborate with procurement teams to assess supplier performance and adherence to quality requirements. Work closely with suppliers to address quality issues and ensure consistent delivery of high-quality ingredients.
   
6. Documentation and Reporting:Maintain comprehensive records for all quality control processes, inspections, and corrective actions in compliance with local regulatory requirements. Prepare and submit reports on production quality and compliance to internal management and regulatory bodies, including the SFA. Coordinate audits and ensure that all documentation complies with local and international standards.
   
7. Innovation and Best Practices: Keep up-to-date with trends in the food industry and integrate innovative practices in ice cream production and quality control. Implement industry best practices to improve efficiency, reduce costs, and maintain product quality.
   

Qualifications:

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field.
• Minimum of 5 years of experience in quality control in food manufacturing in the dairy or ice cream sector.
• Strong knowledge of Singapore’s food safety regulations, HACCP principles, and ISO standards (ISO 22000, etc.).
• Excellent communication and problem-solving skills.

WORKS MANAGER (PRODUCTION DEPARTMENT)

traditional Confectionery

based in Hand made process .

perform tasks such as taking inventory, making supply orders, handling disputes among team members and regularly assessing safety standards in all areas. Some of their other most common duties include:

• Motivating, supporting and providing guidance to production staff
• Ensuring all safety and health standards are met to keep an organization accident-free
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Ensuring adequate scheduling of staff

· Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).

· Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements

· Conduct internal audit and handling of third party audits

· Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical

· Supervise the handling of customer complaint and review of corrective action reporting.

· Supervise implementation of product and process checking based on QAQC program.

· Supervise health cert application handling and export registration.

· Ensure implementation of annual vendor evaluation on food safety & quality.

· Provide food safety training and relevant refresher training to team

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Assist in controlling and analyzing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs and sanitation
• Establish and maintain effective employee relations
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Assist with the compilation of new menus and beverage lists
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Must need to work on weekends and Public holidays

• Lead a group of technicians to maintain all the facilities, building, and services systems (ACMV, Plumbing & Sanitary, BMS, Electrical, ELV, Fire Protection System, Waste Water Treatment System, and ASRS system).
• Carry out in-house preventive maintenance and corrective maintenance for all facilities, buildings, and services system
• Attend to day-to-day maintenance operations for all facilities, building services system, maintain proper records of maintenance checklists and documentations.
• Liaising and coordinating with contractors for routine servicing and emergency repair in order to keep all the above systems in operational state.
• Perform standby/duty to attend to system fault or after office hours, weekends and public holidays when required
• Minimise all facilities, building and services system downtime during operation.
• Log, update and maintain all facilities, building and services spare parts, tools and instruments.
• Maintain the system compliance documentation and implementation for workplace safety health (WSH)and regulatory requirements
• Provide training to the technician to maintain all the facilities, buildings and services system
• To learn and maintain any other new/additional systems not mentioned above as assigned by HOD.
• Perform any other ad hoc duties assigned by HOD.

Job Requirement:

• Have M&E and Industrial building experience (Must have)
• Possess knowledge of Automated Storage and Retrieval Systems (ASRS) will be an advantage
• Good communication skills and teamwork.
• Good understanding of the use handling unit management in SAP EWM /PP will be an advantage.
• ASRS Engineer must have a combination of technical, analytical, and communication skills, as well as experience in warehouse automation systems and project management

We welcome all who have previously applied to re-apply again if still keen on this role as we will re-assess all applications again.

The ideal candidate needs to be fit as the job requires him to be able to handle heights (above 40m) and cold environments (negative 25 degree C).

Other Job Information: 5 days work week, located in Senoko Road