Total 2 Internship level Manufacturing / Production job vacancies in City of London, London, EC2V 6DB

Manage Relationship with Customer and Internal network

• Secure implementation of new and/or complex traffics, with FO and MO teams, through SOPs and Traffic Analysis
• Manage day-to-day operational relationship with the customer by providing to clients and network any relevant information (positive / negative) regarding the operations
• Be the first point of contact for the other COSs regarding any traffic related to their organization
• Inform the Customer Sales Support (CSS) in case of any issue related to:
• Customer profile: SOP – Traffic analysis, etc
• Customer Relationship: Contracts, shipment status, service, service level, etc

Monitor Execution

• Monitor the complete (End-to-End) execution of the Transport Orders, and troubleshoot if/when needed
• Monitor Data quality, and participate actively to its improvement with the other MO roles

Execute Transport Orders in the TMS according to SOPs

• Check all required documents and secure compliance: Commercial invoice, packing list, AWB/OBL…, cargo compliance (e.g. nature, geography, party)
• Perform the transport plan according to CES’s instructions, or through alternative solutions, should the instructions not be applicable
• Optimize possible consolidations/deconsolidation when/if possible
• Produce documentation according to customer profile and country specifics
• Organize pre and post-carriage
• Secure up-to-date creation of information in the TMS: Tasks, milestones, events, deviations and any other relevant information, to guarantee the correct execution of shipment, and data quality according to customer SOP and internal standards
• Control detention and demurrage risks

Network Interactions

• Coordinate with Customer Operation Support (COS) in case of operational issues on productivity
• Coordinate with Customer Expert Solution (CES) in case of amendment of solution if needed
• Possibly coordinate with BPO, SSC and HUB to complete execution

Third Parties interactions

• Coordinate with Carrier/airline in case of operational issues or change schedule.
• Access on airline/carrier’s / airport/ port …website for tracking and tracing status of consignment.
• Access on VNSW for manifest declaration
• Produce NOA, eDO, Request execution to road dept… dispatch to Customer/ hand over to other dept.
• Access on airport / seaport / CFS’s system for creating eDO

Manage Invoicing

• Perform auto rating:
• Control correct rate application
• If error is identified, amend rate and escalate issue to auto rating accountable

• Post and send customer invoice according to customer SOP and internal standards
• Produce, collect, store necessary documents to support the invoice
• Assist Accounting teams in case of invoicing discrepancies

• Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
• At least 2-3 years of experience in Transportation / Logistics in a fast paced environment
• Knowing Cargowise one is an advance.
• Sound knowledge in all aspects of transport in relation to Freight Forwarding
• Ability to work independently and within a team environment
• Basic understanding of invoicing procedures in relation to transport
• Excel & Microsoft Office knowledge
• Strong analytical skills /communication skill
• Meticulous, organized & able to multi-task

1. Support new projects improve machine and trial new projects.
2. Support project improve machine according PDS (Close GAP assessment).
3. Support production line.
4. Support control stock and order new tooling (FHMI).
5. Document control.
6. Support other jobs in TEF1