Total 9 information analyst job vacancies in Manufacturing / Production category in The United States of America

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and retailers, we enable customers to defy what is possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape. 

Job Description 

As a Product Analyst you will be at the heart of creating scalable platform tools that bring NielsenIQ’s data to the heart of the decisions our clients make every day. You can expect to work in a cross-functional, global team to contribute to building our analytics ecosystem, enabling rapid innovation at scale to solve clients’ needs 

Responsibilities  

• Partner with the product and delivery leads to understand needs, translate them into requirements, and apply that knowledge to solutioning and work with the business on process efficiencies 

• Work closely with the Product owner to breakdown complex high-level scope into easy to understand and unambiguous business requirements 

• Provide support to Product Owners in defining JIRA Stories within the Product backlog to document requirements in a standardized and consistent format 

• Development of acceptance criteria for JIRA stories 

• Manage Requirements Backlog  

• Provide Product Leadership with relevant reporting and metrics of backlog and delivery 

• Support roadmap, project development, planning and reporting 

• Support and maintain product and project related documentation outside of JIRA 

• Support the agile software development teams to document the requirements, design, testing and deployment phases 

• Participate in relevant scrum meetings to aid delivery against captured requirements  

• Contribute to the maintenance of issue logs, meeting minutes, meeting schedules, project summaries and updates 

Qualifications 

• 3+ years of experience in a Business Analyst or Product role 

• Curiosity about data, problem solving, documentation, and writing skills are necessary.  

• Solid communication skills, including the ability to influence key stakeholders and interface with clients 

• Experience with Cloud Technology, Operations and Data Science is desirable 

• JIRA and Confluence knowledge is required  

• SCRUM certification and Agile experience is highly desirable 

• SQL proficiency sufficient to analyze data 

• Bachelor's degree 

Role: Production Support Analyst

Job Level: 3-9 years of relevant experience (L2/L3)

Duration: 6 Months

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

As a Digital Manufacturing Senior Analyst, you will support in the definition and alignment of digital aspirations among Fab leadership. In this role you will support in the collaboration, consolidation, refinement, and refreshment of Butterfly portfolio of use cases (source: bottom-up, outside in). You will report to the Digital Strategy Snr Manager and develop the strategies in setting up the approaches (ideation, prioritization, PoC, Scale-up readiness, Scaling and sustain) and operationalize.

Your Job

• Translate high-level strategic goals and objectives into actionable use cases for digital manufacturing initiatives.
• Collaborate among cross-functional teams to ensure alignment between strategic goals and operational deliverables through implementation of Digital manufacturing projects.
• Work with technology partnership group, Fab engineers, data scientists, and specialists to understand and translate technical concepts into potential use cases across the Fabs.
• Develop business cases, financial models, and return on investment (ROI) analysis to evaluate potential investments in digital manufacturing initiatives.
• Conduct technological research and analysis to get updated on the emerging technologies and market trends for potential use cases.
• Support in the strategic analysis to develop, refine, and refresh Butterfly portfolio of use cases.
• Prepare presentations, reports, and other material to communicate findings and recommendations to Strategy Manager, Fab Leadership, and stakeholders.
• Provide analytical support and conduct ad-hoc analysis as needed to support strategic decision-making.
• Provide support to the Strategy Manager in evaluating potential uses cases in the digital manufacturing space.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor's degree in engineering, computer science, Information Technology, or a related field;
• A minimum of 4 years of experience in project management with a focus on digital manufacturing applications.
• Strong understanding of digital manufacturing technologies including AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Demonstrated ability to manage cross-functional teams and stakeholders.
• Excellent leadership, communication, and stakeholders’ management skills.
• Proficiency in project management tools, methodologies, engineering principles related to AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Ability to work independently and as part of team.

Preferred Qualifications:

• Master’s degree in engineering, computer science, Information Technology or equivalent.
• Certification in Project Management or equivalent certification.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Product Analyst to join their team

· It will start off as a 12 months contract

The Job

· Manage Business requirement analysis and delivery coordination with a focus on delivering on core F&O clearing and Backoffice platforms.

· Work closely with F&O Business, F&O Marketing, Client Solutions and Operations Stakeholders to understand the core needs and their asks

· Partner with global/regional technology teams on requirement analysis, tracking milestones, supporting end to end testing

· Work with external vendors who are responsible for delivery of the core clearing and Backoffice platforms
· Prioritize work from multiple stakeholders in the region and deliver this in close collaboration with the global teams spread across locations in UK, India, New York and Chicago.

The Talent

· Extensive knowledge on Futures & Options and Cleared Derivative products and post-trade flows

· Ability to understand the proposed technical solutions and analyze them for their effectiveness and performance

· Extensive knowledge of software development lifecycle and methodologies, good understanding of the operational aspects of managing a software stack

· Strong business-centric mindset, with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

· Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
· Experience developing new standard operating procedures and documentation to manage and mitigate recurring issues

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com

• Email Topic: Apply Product Analyst

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Position Type :

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Job Description

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

The FIS Convertible Bond Services (Monis) team focuses on the modeling, pricing, trading and risk management of convertible securities and other hybrid equity-linked instruments.

We provide a range of products and services including analytic libraries, software products and terms and conditions data to help clients who are originating, trading and managing portfolios of convertible structures and the associated asset classes for their hedging and risk management. Used by more than 150 institutions and over 70 hedge funds, we are widely regarded as the benchmark for the convertible securities market.

• We are a client facing function, a first line of defense/interface into FIS eco system for our clients – to address Software/Infra issues, understand/clarify product behavior etc.
• We have follow-the-sun model in place (24X7), we are primary team for APAC & ME clients,
• Our role requirements range from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers
• We continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS)

What you will be doing

• Provide level 1 and level 2 Application Product Support for FIS financial applications.
• Ensure timely resolution or escalation within SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress and handling customer with a professional attitude.
• Liaise with development team to get the fix for critical issues in timely manner.
• Experience of, or at least an interest in, project delivery. Both change requests and onboarding new clients.
• Willingness to handle both admin tasks and higher-level problem solving.
• Comfortable engaging directly with Portfolio managers / senior managers at hedgefunds and banks.
• Ensure timely resolution or escalation within SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress and handling customer with a professional attitude.
• The position involves working in early morning shift apart from normal working hours.

What you bring:

• Convertible bond exposure / experience.
• Financial industry knowledge. What is a hedge fund? What do they do?
• SQL Server experience (database configuration, not scripting).
• knowledge of Windows Server basics. Network drives, Domains, Ips, Services, accounts, software installation.
• Market data knowledge, yield curves, Bloomberg etc.
• Good understanding of capital market areas.
• Candidate should have good ITIL process knowledge and should be able to manage incident call, problem ticket etc.
• Good analytical and problem-solving skills with an aptitude to learn quickly.
• Candidate needs to have, or develop, an understanding of the functionality of the software and the underlying business to be able to handle customer issues efficiently.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Project Description:Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• Treasury application BAU 24*7 support:
• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of Online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
• Managing and regular interaction with the application end users and stakeholders management

Mandatory Skills Description:

• 5+ years of experience in production application support environment
• Control M experience
• Production support of Java/Microservices application
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice-to-Have Skills Description:

• Capital markets / investment banking domain
• Treasury application support experience, e.g. FO trading application (Murex/ Bloomberg/ DealHub/ MarkitWire/ FXcore)
• Good knowledge on Linux/Unix and scripting (Shell/Python/etc)
• Good knowledge on SQL and PL/SQL
• System backup's w.r.t UNIX and Database