Do you have experience in a MI, BI or Data Analyst role with Management responsibility?
Do you have previous experience using Power BI, driving the data, strategy and insight?
Then consider the role of Business Intelligence Manager at Reed in Partnership!
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
This role is a fixed term 17-month contract with 2 days per week in the Liverpool office for the first month and then twice per month.
What the role is about
The purpose of the Business Intelligence Manager is to lead in the preparation and development of key business intelligence to enable efficient, effective, and commercially focussed performance reporting within the business for their assigned division(s).
The role will also ensure the data requirements of claims processing activity are met to ensure the business submits its claims in a timely and efficient manner.
The Business Intelligence Manager is responsible for managing the BI Analysts and BI Developers to ensure all implementation of new contracts, design and research is completed.
The role will act as a second signatory to ensure that robust controls are in place for the accuracy of the data presented.
The role will work closely with other departments to ensure business reporting requirements are delivered in an efficient and cost-effective manner and will ensure the usage of reporting tools are maximised. Complete monthly trend analysis and report back on findings and best practice and implement changes to improve performance.
Just some of your day-to-day responsibilities will include: -
- Managing the ongoing production of daily, weekly, periodic and annual performance analysis as required including, but not limited to; Contract KPI analysis, Customer contract reporting including service standards, Volume reporting on key metrics at a contract, provider and office level, Conversion rate and sustainment reporting, Flash reporting, PRaP/claim accuracy and efficiency reporting.
- Manage the BI analysts and executives to ensure all reporting is correct and checks/validations are in place.
- Monthly presentation of key findings across relevant programmes, trend analysis completed, and implementation plan created for those findings.
- Act as workstream lead for new contract implementations as assigned.
- Research market opportunities and report against competitors in the market.
- Implement newly awarded contracts working with key stakeholders across the business.
- Use SQL and Power BI to create dashboard MI.
- The development of BI tool generated reports to facilitate ad-hoc reporting requests.
- Provide daily BI as required to support PRaP processing, claims reconciliation and subcontractor claims analysis.
- The preparation of commercially focussed KPI analysis for senior Operational managers, BI Manager and Associate Director of BI to drive performance improvement.
- The preparation of regular period performance business intelligence including the consolidation of reporting packs required to support contract Service Delivery Board meetings and branch operational management.
- The preparation of cohort statistical analysis at a contract group level to support ongoing short-term and longer term forecasting assumptions.
- The preparation of accurate and robust contractual performance statistics inline with internal and customer requirements.
- Research the internal and external reporting requirements of existing and newly awarded contracts.
- Ensure reporting processes and procedures are fully documented and constantly reviewed in line with changing business and customer requirements.
- Provide input from a finance perspective into future developments of MI reporting tools used in the business including writing business cases specifications for new reporting requirements.
- Develop and maintain strong professional working relationships with Operations colleagues by maintaining an approachable presence.
What's in it for you?
Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full range of Reed Wellbeing benefits, which include:
- 25 days annual leave (pro-rata for part time)
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found Here
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
To be successful in this role we are looking for someone with
- Previous experience in a MI, BI or data analysis role
- Demonstrable advanced Visual Basic skills
- Experience and use of Power Automate, SQL, Python
- Experience of creating and ongoing development of reporting using Power BI
- Previous experience of using Business Intelligence / Data warehousing products
- Demonstrable advanced analytical skills with the ability to produce accurate, interactive and user friendly Business Intelligence for varying levels in the organisation
- Demonstrable experience in dealing with high volumes of data with excellent attention to detail
- Experience of developing informative Business Intelligence that meets the needs of its target audience
- Ability to present complex Business Intelligence to all levels in the organisation
- Experience of training staff on how to interpret financial or performance reporting
- Ability to quickly understand and follow complex systems and procedures
- A proactive and flexible, ‘can do’ attitude
- Be able to work under pressure and work to strict reporting deadlines
- A strong sense of honesty and integrity
- Excellent organisational and time management skills
- Able to understand and process changing requirements in a fast-moving environment
- Ability to build good, professional relationships, both internally and externally as a representative of Reed In Partnership
- Experience of managing and developing staff
Diversity and Inclusion
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
