Your new firm  
Our client is a leading law firm with offices located globally. Acting for over 40 insurance companies and self-insured corporates, this commercial firm is currently looking for a Supervisor to join their Vehicle Hire team based in Birmingham.
The team deals with all aspects of defendant credit hire dispute resolution, providing an end-to-end solution. They handle vehicle hire claims from small track to multi-track, including fraudulent credit hire claims. They will also deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.
The team has a progressive approach and a market leading reputation for not simply tackling the claims themselves from a litigation perspective, but also for tracking and analysing behaviours and trends with a view to providing insurers with bespoke strategies and changing market behaviours.
The firm actively encourage and support professional funding for further qualification such as Cilex or to qualify as a solicitor. They offer genuine flexibility from when and where you work to allow you to meet your personal and work commitments, however given the supervisory nature of the role, it is anticipated that you will be in the office 3 days a week. This is a great opportunity to develop your experience within a driven yet supportive environment.   
Your new role  
Within this role, you will have direct supervision and management of a small team of handlers who will have responsibility for volume litigated credit hire cases. Through effective supervision and support of fee earners, you will be responsible for the following:
- Technical supervision of claims
- All interim and performance reviews, including probation reviews
- Motivating and engaging the team, as well as overseeing their well-being
- Coaching the team and provide support to develop team members and proceed through the career framework
- Monitoring team financial performance and ensuring that targets are hit
- Ensuring files are run pro-actively and effectively to conclusion by the relevant fee earner, with appropriate deadlines met
- Ensuring that fee earners carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
- Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client
You will also act as a point of contact for clients, support marketing and business development activity within the team and handle a small caseload of mixed value pre-litigated & litigated credit hire claims. 
What you'll need to succeed  
The successful candidate will have previous supervision experience, ideally in a litigation environment, however other supervision experience will be considered.
You will have demonstrable experience of handling a caseload which includes; credit hire, personal injury or similar case types. You will have good people management skills including the ability to motivate, coach and mentor team members at all levels.
What you'll get in return  
This opportunity will allow you to develop your experience within a highly supportive environment, working alongside industry experts. The firm actively encourage and support professional funding for further qualification such as Cilex, or to qualify as a solicitor.
Please contact Harriet Chapman at Hays Legal for further information on this opportunity.
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