CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS S.....
CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service to both our customers and service users at a stunning building located in the heart of London’s Southbank, a neighbourhood home to a thriving food and drink scene, vibrant cultural offering and a cosmopolitan community, fantastic transport links service the area. With Southwark, Blackfriars, Waterloo and London Bridge stations all within a short walking distance
The role is diverse, interesting, busy and vibrant in line with the nature of the destination. If this sounds like the perfect job for you, please apply.
Information:
Position: Corporate Security Officer
Location: London (SE1)
Pay Rate: £13.15 per hour
Hours: Average 54 hours per week
Shifts: Week 1, Wednesday to Sunday, week 2 Thursday to Sunday
Job Requirements:
SIA licence required
Experience in high end corporate front of house, corporate security, or concierge services
Must be flexible and have the flexibility to change shifts due to operational needs
IT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails
Ideally to understand a visitor management system
Excellent written and verbal communication skills as well as customer service
Must have an excellent command of English Language
Reliable, Responsible and Punctual
A friendly, professional, courteous, and outgoing character
To always take pride in your appearance, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
Be confident you can undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
Job Responsibilities:
Meeting and greeting in reception, providing a warm 5-star greeting, ensuring all receive VIP treatment.
Front of House staff needed to be the part of the team that is the face of the companies we represent.
To ensure guests and visitors are given an excellent standard of greeting and care whilst in the building.
To ensure that all business needs are met, and that the company’s reputation is enhanced through the provision of exemplary reception, bookings, and concierge services.
To be articulate and well informed and to ensure that customers and visitors’ needs pre-empted, met, and exceeded.
Duties & Responsibilities:
To ensure that all visitors and staff are dealt with efficiently and ensure that an exceptional high standard of customer service is always provided, personally taking responsibility for their requests to ensure that they are completed, if not exceeding, their expectations
The role includes you to meet and greet customer, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring customers receive VIP treatment.
To be the main point of contact within the building to all residents, catering to all requests and queries in an appropriate and timely manner
To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location.
To communicate regularly with any new and important issues that may arise.
To efficiently report any maintenance, IT or Health & Safety concerns to the relevant departments
To actively complete all departmental check lists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas.
To embrace our vision by working “outside the box” and clearing rooms, assisting in catering services as required and ensuring an all-round 5* service.
To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions.
To maintain and actively utilise a portfolio of information to assist with customer queries, such as transport, restaurants, and shops.
Be calm under pressure and confident in dealing with confrontational situations.
To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location.
To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions.
To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation.
To assist in any other reasonable duties as required.
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
