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Security Support Worker

Full-time

Exeter, EX2 5AF, England

Legal / Public / Security

5 days ago

This role will involve being part of the security team, carrying out security tasks on and across the inpatient environment. They.....

This role will involve being part of the security team, carrying out security tasks on and across the inpatient environment. They are to maintain a safe environment for patients and staff and ensure the service meets the needs of all service users. Daily tasks will include but are not limited to: Support staff under the instruction of Nurse in charge/Ward manager/On call manager when in a clinical environment Carrying out alarm checks Assist with room search/communal area searched on allocated wards Assist with patient personal searches on the wards or when returning from leave Assist wards in admitting new patients ensure property is accurate and adhering to policy Act as escort/driver for any necessary appointments (Hospital/Transfer/Court etc.) Responding to the wards in case of emergency (and be part of a physical intervention team, as a last resort if all other forms of de-escalation are unsuccessful) Carry out security and environmental audits Complete site perimeter checks Provide key inductions to new staff and visitors to the site and escorting when required Provide training alongside Security Manager to staff - handcuff/softcuff, security awareness and search training Assisting in site wide security improvements Assisting wards with key and radio distribution and maintaining the relevant records Review and submit CCTV footage where appropriate, under direction from the Security Manager, ensuring all records are maintained and policies adhered to Liaise with the security manager to formulate or review security documents with the ASMS Entries into Seclusion/ECA under instruction from Nurse in charge for food, fluids, medication or patient safety Assist the Home Treatment Team with potentially high risk service users Being responsible for ensuring a safe environment for people, property, information and reputation within services on the Wonford site Carrying out perimeter checks across site, including wards reporting any security concerns or damage Provide support for all clinical teams across the Wonford site Communication & Working Relationships To communicate effectively with people using services taking into account any communication difficulties they may have and responding appropriately. To form and maintain therapeutic relationships with individuals and other professionals and agencies. To maintain accurate and complete records consistent with legislation, policies and procedures. To communicate in a professional manner that is consistent with relevant legislation, policies and procedures. Taking, recording and reporting telephone messages. Providing and receiving routine information to assist in undertaking the role. Participate in ward / team meetings and discussions. Planning & Organisation To be involved in day to day security tasks on the wards, secure areas and general site Assessment and implementation of security audits and reviews To prioritise tasks and manage the shift workload in discussion with the Security Manager. In order to provide comprehensive and quality services to individuals, the post holder will if necessary be required to work in other areas of the service as directed by the Line Manager. Responsibility for Patient/Client Care, Treatment & Therapy To be fully aware of each individuals recovery care plan in relation to their security and safety. Participation in the delivery of therapeutic interventions, under the guidance of the ward staff. Participate in procedures involving intensive engagement and care of individuals who are distressed and / or verbally or physically aggressive. Be able to recognise signs of abuse and know procedures they need to follow to escalate their concerns. Provide regular and practical support to individuals and their carers on safety and security matters To maintain the dignity and well-being of individuals and their carers at all times. Escorting individuals under direction of Nurse-in-Charge. Participating in ward / team Multi-Disciplinary Team meetings and discussions as and when required. As required keep accurate records of interventions provided as indentified in patient care plans as directed by the Nurse-in-Charge and ensure all entries are validated on the electronic records system. Promptly report any difficulties encountered whilst implementing agreed care plans to the Nurse-in-Charge, and be able to report both verbally and in written form against progress of care plans. Fitness to Practice and to Undertake Job Role The post holder should ensure their fitness to undertake the post they should be able to demonstrate they are able to undertake the level of general training and personal safety training appropriate to their role and work area, and keep this training up-to-date. If the ability to perform Physical Intervention Techniques or Prevention of Violence, Management is a requirement of the role, the post holder must declare physical fitness to undertake such a role. The post holder should act quickly to protect the safety of individuals if they have reason to believe that they or a colleague may not be fit to undertake the duties within their job role. Act within competency. Policy, Service, Research, Innovation & Improvement To complete all core training requirements and other appropriate training courses, to maintain individual professional development. To comply with all DPT policies, protocols, procedures relevant to the role. Report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment to the Nurse-in-charge or Line Manager. To participate professionally in service development and proposed service changes. To take part in any audit processes as required. Comply with universal Infection Control precautions and procedures. Responsibility for Finance, Equipment & Other Resources Assist in maintaining safety and security of the environment. Helping to maintain cleanliness and tidiness of the environment (including equipment). To have knowledge and understanding of counter fraud. To ensure Trust policies and legislation are followed regarding patient's property and monies. To ensure accurate documentation and record keeping. To participate in the monitoring, ordering and receipts of stock and non-stock supplies of the ward. Responsibility for Supervision, Leadership & Management To actively participate in regular supervision and an annual staff appraisal which includes service objectives and individual learning and development needs in accordance with Trust policy. To participate in and support students learning along with other members of the team. Information Resources & Administrative Duties To effectively use the Trust's IT systems (SystmOne), off duty (HealthRoster), learning and development (DEVELOP), online and any other IT systems either current or in the future as commensurate with the role. Maintaining confidentiality of information being aware of Trust policies and local protocols and keeping up-to-date with changes. Any Other Specific Tasks Required To contribute to the provision of a safe therapeutic environment for individuals, staff and visitors to the unit. To take on responsibility for duties assigned by Line Manager. For the full job description, please reference the file uploaded to 'Supporting Documents'.

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NHS Jobs

Healthcare Security Operations Officer

Full-time

Exeter, EX2 5DW, England

Legal / Public / Security

1 week ago

For more information on the Job Description and Responsibilities please click the link below. More detail about the role This rol.....

For more information on the Job Description and Responsibilities please click the link below. More detail about the role This role calls for excellent written and verbal communication skills and experience of working closely within a team to support patients, visitors and staff in the healthcare sector. As well as responding to incidents of disorder clinically related challenging behaviour such as: Confusion, Delirium, Dementia, and Post Operation - Anaesthetic Related Delirium, are some of the situations you may be required to support. Each case will challenge you to adapt your approach and ensure that the best possible support is provided to our patients. All will require prompt and appropriate action in a courteous and helpful manner. Experience and an understanding of the healthcare environment, supporting patients and being customer focused is essential. You will help provide a professional security service, tailored to meet the needs of the Royal Devon University Healthcare NHS Foundation Trust and will protect, advise, investigate and act within a legal framework to maintain a safe and crime free environment for patients, staff and visitors. The security department provides a 24hr hour service to the Trust, 365 days a year and therefore the role attracts night, weekend and Bank Holiday enhancements which could total on average up to £5000 per annum pro rata in addition to the basic salary Working Pattern: 37.5 hours per week. Day and Night shifts, 12 hours in duration, following a rolling 4 week pattern. Interview Date: To be confirmed. For further information please contact: John Rowland, Deputy Security Manager on john.rowland1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.