Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 1.0 FTE (40 hours/week)
• 10 hours per day
• Evening shift
• Every other weekend

Job Description:

Responds, controls and oversees calls for assistance and alarms taking action and interventions to mitigate situations and to reduce injury, prevent property damage or loss. Patrols, assesses and secures organization’s properties and provides escorts and education to internal customers. Enforces criminal ordinances and administrative policies partnering with law enforcement and other community partners.

Principle Responsibilities

• Responds to security emergencies.
  • Responds, controls and oversees calls for assistance and alarms.
  • Takes action(s) and intervenes per procedure and protocols to mitigate the situations and to reduce injury, prevent property damage or loss.
  • Investigates calls for services and prepares written reports.
• Patrols, assesses and secures organization’s properties.
  • Identifies, evaluates and escalates threats and risks to ensure the safety and security of people and property.
  • Patrols and provides escorts at company facilities and campuses.
  • Monitors critical building security systems such as cameras, alarms, access control and weapons detection screening systems.
  • Maintains and properly operates equipment including radio, emergency vehicle and TASER.
• Enforces criminal ordinances and administrative policies.
  • Makes citizen arrests per policy.
  • Partners with law enforcement.
  • Cites non-compliance related to administrative policies such as smoking, parking and regulatory related to safety and security.
• Serves as a department liaison to internal partners, community partners and other customers.
  • Partners with internal customers to identify risk and safety concerns.
  • Provides education to internal customers to mitigate personal safety in and out of the workplace.
  • Serves on organizational regulatory and security committees.

• Other duties as assigned.

Required Qualifications

• Completion or current enrollment of Associates or Vocational degree or other post secondary education

Preferred Qualifications

• 1 year experience in security, law enforcement, military police or related field preferred in lieu of degree preference

Licenses/Certifications

• BLS Tier 1 - Basic Life Support - Multisource required American Heart Association or Allina within 60 Days
• Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment as may require travel occasionally from site to site
• International Association for Hospital Safety and Security (IAHSS) preferred
• OSHA First Responder preferred
• Crisis Intervention Training (CIT) preferred

Physical Demands
Very Heavy Work:
Lifting weight Excess of 100 lbs. occasionally, Over 50 lbs. frequently

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 1.0 FTE (40 hours/week)
• 10 hours per day
• Day shift, 6:00 am- 4:30 pm
• Every other weekend

Job Description:

Responds, controls and oversees calls for assistance and alarms taking action and interventions to mitigate situations and to reduce injury, prevent property damage or loss. Patrols, assesses and secures organization’s properties and provides escorts and education to internal customers. Enforces criminal ordinances and administrative policies partnering with law enforcement and other community partners.

Principle Responsibilities

• Responds to security emergencies.
  • Responds, controls and oversees calls for assistance and alarms.
  • Takes action(s) and intervenes per procedure and protocols to mitigate the situations and to reduce injury, prevent property damage or loss.
  • Investigates calls for services and prepares written reports.
• Patrols, assesses and secures organization’s properties.
  • Identifies, evaluates and escalates threats and risks to ensure the safety and security of people and property.
  • Patrols and provides escorts at company facilities and campuses.
  • Monitors critical building security systems such as cameras, alarms, access control and weapons detection screening systems.
  • Maintains and properly operates equipment including radio, emergency vehicle and TASER.
• Enforces criminal ordinances and administrative policies.
  • Makes citizen arrests per policy.
  • Partners with law enforcement.
  • Cites non-compliance related to administrative policies such as smoking, parking and regulatory related to safety and security.
• Serves as a department liaison to internal partners, community partners and other customers.
  • Partners with internal customers to identify risk and safety concerns.
  • Provides education to internal customers to mitigate personal safety in and out of the workplace.
  • Serves on organizational regulatory and security committees.

• Other duties as assigned.

Required Qualifications

• Completion or current enrollment of Associates or Vocational degree or other post secondary education

Preferred Qualifications

• 1 year experience in security, law enforcement, military police or related field preferred in lieu of degree preference

Licenses/Certifications

• BLS Tier 1 - Basic Life Support - Multisource required American Heart Association or Allina within 60 Days
• Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment as may require travel occasionally from site to site
• International Association for Hospital Safety and Security (IAHSS) preferred
• OSHA First Responder preferred
• Crisis Intervention Training (CIT) preferred

Physical Demands
Very Heavy Work:
Lifting weight Excess of 100 lbs. occasionally, Over 50 lbs. frequently

$1,500 Sign On Bonus!

$750 paid after 30 days

$750 paid after 6 months

Job Summary

Patrols hospital buildings and grounds to detect or deter criminal activity and unsafe conditions. Responds to emergency situations, calls for service and other requests for assistance. Provides supports for safe and efficient parking and transportation services.

Essential Functions

Qualifications

Physical Demands

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Thank you for considering a career at Mercy Health

Job Summary:

Performs duties under general direction, responsible for monitoring all areas of the hospital in order to ensure a safe and secure environment for patients, visitors and associates.  Monitors parking facilities, pedestrian and vehicular traffic in accordance with hospital policy.

Job Functions:

Conducts periodic fire drills; routine safety inspections; fire prevention and checks of fire extinguishers.

Responds to all fire alarms (participate as a fire team member).  Follows all procedures as assigned.

Responds to all emergency situations in order to resolve any incident which could result in harm; call for any appropriate outside agency as necessary.

Maintains customers' rights (confidentiality, privacy, safety, security and decision making).

Interacts with customers who may include patients, physicians, coworkers and visitors in a manner that exemplifies the hospital's mission and core values.

Monitors and promotes compliance with all hospital policies (solicitation, smoking, parking lot patrol & visiting hours), securing entrances at designated hours.

Conducts investigation of all items reported lost and/or stolen.

Education: High School diploma or equivalent

Must possess valid drivers license.

Must complete certification in the Use of Force program , and crisis intervention, other training as required.

Preferred:

Certification(s):Certified in PPCT and handcuffing techniques.  BLS certified; 

3 years’ experience of in Law Enforcement, Military, or Correction.

Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

Work Shift:

Department:

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Summary

Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.  Responds to and addresses suspicious activity and de-escalates volatile situations.

HOURS:
Week #1:
Sunday: Off
Monday: 11pm-7am
Tuesday: 11pm-7am
Wednesday: Off
Thursday: Off
Friday: 7pm-7am
Saturday: 11pm-7am

Week #2:
Sunday: 11pm-7am
Monday: Off
Tuesday: 3pm-11pm
Wednesday: 7pm-7am
Thursday: 7pm-7am
Friday: Off
Saturday: Off

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations, and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Assess situations and determine when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

• Investigate reports of unauthorized persons on hospital property

• Assist staff with unruly visitors and patients

• Assist with training and orientation of new Security staff.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:  

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• International Association for Healthcare Security and Safety Basic and Advance  certification Program.

• Current basic CPR/AED certification.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

• Must possess a valid State driver’s license.

• Required Certifications;        

o   Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills

o   Practical and Tactical Handcuffing (PATH)

o   Oleoresin Capsicum Aerosol Training (OCAT)

o   Personal Protection Control and Defense (Self-Defense Training)

• Ability to assist in field orientation of new officers.

• Minimum of one (1) year experience with Penn Medicine/Lancaster General Health Security Department.

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

PREFERRED QUALIFICATIONS:

Three (3) years of experience with Penn Medicine/Lancaster General Health.

Disclaimer

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, is responsible for maintaining a secure and orderly environment and protection of the grounds and off-site buildings for Corewell Health, to include safety of all employees, visitors and patients. This position may require Armed Security Officers to obtain Public Act 330 certification and will have the ability to arrest for misdemeanors offenses and will be required to complete the Michigan State Police PA330 certification requirements.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Summary

Job Description

POSITION SUMMARY:

The Weapon Detector Specialist is responsible for operating and maintaining weapon detection equipment to ensure that the

safety and security of the facility is achieved. This role involves effectively detecting and identifying objects in the shape of a

weapon that may pose a threat, adhering to established protocols and procedures and assisting with the overall security efforts

of the organization.

This position works 16 hours/week at LGH. There are 3 schedule options:

1st Shift: Saturday/Sunday only 5am-1pm

2nd Shift; Saturday/Sunday 1pm-9pm

3rd Shift: Saturday/Sunday 9pm-5am

Shift preference will be discussed during interview process.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Weapon Detection Operation:

• Operate weapon detection equipment at designated checkpoints, entrances or areas to scan individuals, bags, packages

and other items.

• Monitor the display and alarms of the weapon detector to identify and differentiate between harmless and potentially

prohibited objects in the shape of a weapon.

• Communicate with individuals passing through the weapon detection system, providing clear instructions and ensuring

compliance with screening procedures.

Threat Identification:

• Detect and respond to alarms triggered by the weapon detection system, verifying the source of the alarm and taking

appropriate actions based on established protocols.

• Identify potential threats, such as weapons, sharp objects, or other prohibited metal items and report findings to

appropriate security personnel.

Communication and Collaboration:

• Work closely with security personnel, law enforcement or relevant staff to address any security concerns or potential

threats identified during screening.

• Provide assistance to visitors, employees and other individuals passing through weapon detection areas, maintaining a

courteous and professional demeanor.

Equipment Maintenance:

• Conduct routine inspections and maintenance of weapon detection equipment to ensure proper functionality and

accuracy.

• Report any malfunctions, technical issues or equipment failures to the appropriate maintenance personnel.

Record Keeping:

• Maintain accurate records of individuals screened, items detected, and any incidents that occur during the screening

process.

• Prepare and submit daily activity reports, incident reports, and other documentation as required.

Adherence to Policies and Procedures:

• Follow established security protocols and guidelines while conducting weapon detection screening.

• Stay updated on company policies, security procedures, and any changes in regulations related to metal detection.

• Must be of good character and neat and clean in appearance.

• Must comply with departmental dress code and standards.

Customer Service:

• Interact with the public, visitors, and employees in a friendly and professional manner, ensuring a positive experience

during the screening process.

• Provide assistance to individuals who may require special accommodations during the screening process.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

• Other duties as assigned.

Include if applicable:

• Participates in the on-call responsibilities for this position as required. 

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High School Diploma/GED

• Strong attention to detail and the ability to differentiate between harmless and potentially prohibited items.

• Excellent communication skills and the ability to interact effectively with individuals from diverse backgrounds.

• Ability to remain calm and composed under pressure, especially in quick decision-making situations.

• Understanding of security procedures and the importance of confidentiality.

• Physical ability to stand for extended periods and perform repetitive tasks.

• Proficient in computer skills.

• Must present and write accurate factual records and reports for initial investigations and visual sightings of hazards, accidents, and infractions of rules of conduct by employees and others.

• Must have good visual and hearing acuity, no visual/hearing disorders, and no physical disorder that may cause fainting.

• Fluent in reading, writing, and speaking English.

PREFERRED QUALIFICATIONS:

• One (1) year of previous experience operating weapon detection equipment or working in a security-related role.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Disclaimer

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Benefits Effective Date of Hire
• Same Day Pay through Daily Pay

SUMMARY

As a Security Officer, you patrol and protect the facility, grounds and building to preserve the peace and make employees feel safe and secure.

STATUS:  Per Diem - As Needed           

LOCATION: Rochester General Hospital - other sites as needed     

DEPARTMENT: Safety and Security

SCHEDULE: Days, Evenings or Overnights

ATTRIBUTES

• One year of guard or public safety experience required
• Demonstrated professionalism
• Ability to think quickly and make decisive judgments 
• Ability to remain calm in high stress situations

RESPONSIBILITIES

• Investigation & Safety. Investigate cases of detected or reported criminal and safety matters; identify and report real or potential hazards in the environment; transfer and discharge patients as requested
• Parking Management. Monitor and control hospital employee and visitor parking areas

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 1.0 FTE(40 hours/week)
• Perm Evening
• 8 hours per day
• Every other weekend
• One Day shift per pay period required

Job Description:

Principle Responsibilities

• Manages requests for security and emergency services.
  • Monitors and answers phones, radios, intercoms, and other communication tools.
  • Prioritizes calls for service based on urgency and criticality and initiates appropriate action.
  • Gathers detailed information from caller.
  • Records all officer activities via case/incident management systems.
  • Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems.
• Monitors the safety and security of the physical environment.
  • Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems.
  • Receives and processes badge access change requests.
  • Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process.
  • Other duties as assigned.

Job Requirements

• Associate's or Vocational degree in general studies preferred
• 0 to 2 years working in dispatch or call center, Security Operations Center, or related function preferred
• May be required to travel between sites

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

New Wages - Great Benefits - Generous Differentials

The Security Officer provides protection for all persons and property safety within the organization and its environment. Provides customer service and ensures orderly parking. Responds to security needs of hospital personnel quickly and effectively.

Duties and Responsibilities:
Demonstrates Competency in the Following Areas:
1. Patrols Medical Center complex, including all buildings and grounds, to provide a visible deterrence in preventing criminal and prohibited activity (fire, accidents). Ensures safety and unauthorized entry, including inspecting doors, windows and locks to determine level of security.
2. Responds quickly and effectively to all calls for service
3. Ensures only authorized personnel are admitted onto hospital premises.
4. Assures orderly, safe, and efficient access and parking for patients, visitors and employees as needed/upon request.
5. Assists motorists who become stranded on hospital property.
6. Performs Dispatcher responsibilities.
7. Responds in a timely manner and reports all incidents occurring on hospital property and submits an incident report after the investigation to the director by end of shift.
8. Writes accurate, clear and legible incident/Midas reports and documents investigative steps and results.
9. Responds to all emergency/alarm(s) calls for assistance, with a minimum of two Officers, to control behavioral issues, disorderly conduct or combative patients.
10. Conducts searches, at the request of staff, when reasonable suspicion has been established, to provide a safe environment for patients, visitors, and employees.
11. Performs Services to Departments/Practices, and patients to ensure safe handling of monies.
12. Assists with patient lifting/moving as requested, and at the direction of clinical staff.
13. Escorts customers and employee as needed and requested.
14. Operates Security Department vehicles and bicycle in a safe and efficient manner at all times.
15. Monitors the hospital using electronic security equipment (closed-circuit television, alarms, HUGS infant security system, etc.).
16. Complies with and enforces all organizational policies and procedures as assigned by Administration and the Security Director.
17. Processing of Deceased Patients
18. Participates in performance improvement activities as requested (ie., Standard Work, Security tasks, etc.)
19. Performs switchboard responsibilities as directed:
20. Demonstrates knowledge of the principles of growth and development over the life span. He/she shall be able to identify each patient's age-specific needs and promote a secure environment needed by the patient group.
21. Customer Services: Interacts with all individuals in a consistent manner, providing attention, support and assistance to foster an environment of exceptional personal service.
Maintains a pleasant and helpful demeanor and presents a professional appearance toward all internal and external customers at all times.

Regulatory Requirements:
• High School Diploma or GED equivalent.
• Must possess a current, active Maine Driver’s License with no court-imposed restrictions.
• This CMHC position must meet the criteria for evaluating vehicle operator suitability. It has been determined that this position requires either the operation of a system or leased vehicle or the use of a personal vehicle for business purposes on a regular basis an integral part of the job.

Must clear security checks:
A. No convictions for offenses that reflect behavior unsuited for security.
B. No convictions for violations of ME traffic laws that reflect abuse of intoxicating or impairing substances, or regard for public safety or general disregard for public law. (e.g. assault, theft)

Record checks include:
A. ME State Police Criminal History Files.
B. Department of Motor Vehicles Files

Language Skills:
• Ability to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.

Skills:
• Basic computer knowledge required.
• Knowledge of investigative procedures, de-escalating violence, hospital security, infant abduction and protection mechanisms preferred.

Physical Demands:
• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
• Must pass Fit for Duty requirements.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!