Total 371 Legal / Public / Security job vacancies in Boroughbridge, North Yorkshire, YO51 9NR

• Ensure the physical security of the building and property of and the protection and safety of personnel.
• Provide protection to VIPs, to include General Officers, foreign dignitaries and high-ranking members of the Department of Defense.
• Perform dispatcher duties involving passing of information and directions to other Officers on patrol assignments.
• Exercise responsibility for the security of secure facilities, adjoining and disparate facilities and other areas housing.

Starting at $46,036 Per Year (GS 6)

• Ensure the physical security of the building and property of and the protection and safety of personnel.
• Provide protection to VIPs, to include General Officers, foreign dignitaries and high-ranking members of the Department of Defense.
• Perform dispatcher duties involving passing of information and directions to other Officers on patrol assignments.
• Exercise responsibility for the security of secure facilities, adjoining and disparate facilities and other areas housing.

Starting at $46,036 Per Year (GS 6)

Senior Manager - Regional Manager - Public Health, Community based integrated health & lifestyle services across the North West. Greater Manchester - Cheshire, Lancashire, Merseyside.

My client is a fast-growth private healthcare provider, due to further contract wins and several new service openings, looking for an experienced manager to oversee several teams delivering public health services in the community.

You will oversee a number of specialist teams, each with their own service manager, across a wide region. The services include a range of integrated public health solutions (weight management, lifestyle and behaviour changes, smoking cessation etc), which are reaching out into groups within the community who will greatly benefit from their services.

You will be able to lead and inspire a dispersed team, and your relationship-building skills allowing you to further develop productive relationships with a range of internal & external stakeholders, commissioners, and third parties. You will have a passion for the delivery of high quality services, with excellent levels of quality and governance oversight, and be keen to further the develop and extend their services being offered. You will have an ability to identify and develop leaders of the future, fostering a culture of empowerment and building a robust, high-performing group of services poised for ongoing expansion.

This is a highly progressive organisation with an excellent reputation and an exciting trajectory of growth. You will be joining a passionate and highly capable senior leadership team, and whilst being supported when required, will be allowed the autonomy and freedom that you would hope for.

Whilst they have enjoyed a great deal of growth and are looking towards further expansion, this is a well established business with a solid foundation. They have won several awards for the quality and innovation of their services, delivery of life-changing projects with huge social impact, and also plenty of recognition for their standards as an employer of choice with a superb working culture.

Click the airport name below for more information.

Salary Information: The salary range for Bismarck, ND (BIS - Bismarck Municipal Airport) is $49,275 to $60,754 or $23.61 to $29.11 per hour and includes locality pay of 16.82%, and a retention incentive of 10% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $49,275 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Dickinson, ND (DIK - Dickinson Theodore Roosevelt Regional Airport) is $51,514 to $63,516 or $24.68 to $30.43 per hour and includes locality pay of 16.82%, and a retention incentive of 15% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $51,514 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Devils Lake, ND (DVL - Devils Lake Regional Airport) is $44,795 to $55,231 or $21.46 to $26.46 per hour and includes locality pay of 16.82%.

Sign-on Bonus: The Transportation Security Administration is currently offering a sign-on bonus of up to $10,000 for this duty location; paid out in two installments during the first 12 months of service. The amount of the airport's sign-on bonus is subject to change or elimination based on operational needs, however, any applicable sign-on bonus amount will be communicated and agreed upon during the final job offer process.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $44,795 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Fargo, ND (FAR - Hector International Airport) is $47,035 to $57,993 or $22.54 to $27.79 per hour and includes locality pay of 16.82%, and a retention incentive of 5% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

For the Full Time Position: At this time, this airport is only seeking qualified female candidates to meet mission related staffing needs. The applications of male candidates will be accepted but not considered until staffing needs change.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $47,035 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Grand Forks, ND (GFK - Grand Forks International Airport) is $49,275 to $60,754 or $23.61 to $29.11 per hour and includes locality pay of 16.82%, and a retention incentive of 10% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $49,275 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Jamestown, ND (JMS - Jamestown Regional Airport) is $47,035 to $57,993 or $22.54 to $27.79 per hour and includes locality pay of 16.82%, and a retention incentive of 5% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

Sign-on Bonus: The Transportation Security Administration is currently offering a sign-on bonus of up to $10,000 for this duty location; paid out in two installments during the first 12 months of service. The amount of the airport's sign-on bonus is subject to change or elimination based on operational needs, however, any applicable sign-on bonus amount will be communicated and agreed upon during the final job offer process.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $47,035 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Minot, ND (MOT - Minot International Airport) is $47,035 to $57,993 or $22.54 to $27.79 per hour and includes locality pay of 16.82%, and a retention incentive of 5% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $47,035 Per Year (SV D)

Click the airport name below for more information.

Salary Information: The salary range for Williston, ND (XWA - Williston Basin International Airport) is $51,514 to $63,516 or $24.68 to $30.43 per hour and includes locality pay of 16.82%, and a retention incentive of 15% of adjusted pay that is unique to this duty location. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

Sign-on Bonus: The Transportation Security Administration is currently offering a sign-on bonus of up to $15,000 for this duty location;paid out in two installments during the first 12 months of service. The amount of the airport's sign-on bonus is subject to change or elimination based on operational needs, however, any applicable sign-on bonus amount will be communicated and agreed upon during the final job offer process.

This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Interacting with the public, giving directions and responding to inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

If a sufficient number of applications are received, the announcement may close before the published closing date.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

Starting at $51,514 Per Year (SV D)

• Participates in calculation, justification, and prioritization related to unfinanced requirements.
• Reviews estimates submitted for compliance with rules, regulations, and procedures. Performs in-depth, rigorous analysis of budget requests, such as cost-benefit analysis, program trade-offs, and exploring alternative methods of funding.
• Utilizes GFEBS, DTS and GCSS-Army to perform budget administration functions in the execution of an annual appropriated fund budget for a unit or activity.
• Works with assigned unit/actvity POCs to develop and formulate a budget for the coming fiscal year.

Starting at $75,708 Per Year (GS 11)

• You will assist in the planning, managing, and evaluating of operations of police support services to include police records, administration, supply, crime prevention, physical security, installation access control, and vehicle impound.
• You will assist with coordination of crime prevention and physical security measures with installation fire and safety representatives to ensure compatibility with fire and safety regulations.
• You will draft administrative policies and procedures, prepare internal instructions, operating policies, procedures and guidelines and recommend required changes to meet program goals and objectives.
• You will conduct required initial training, sustainment training and training of new policies and laws.
• You will supervise the Records Branch, receiving, reviewing and approving reports, reviews, surveys and records
• You will review all plans for new construction or major modification of MWR, retail and service activities, disbursing offices, commissaries, warehouse storing high value items, armories and ammunition storage areas.
• You will provide technical, operational and administration supervision over the Services Division, PMO/MCPD.
• You will manage government weapons assigned to PMO/MCPD and ensure accountability of weapons.

Starting at $72,553 Per Year (GS 11)

• Serve as the principal adviser to the Regional Defense Counsel (RDC) on all matters related to Law Office Management and Operations.
• Plan, program, and execute contracts in support of legal operations and special programs.
• Identify personnel strength requirements, develops funding requirements, monitors case assignments, and monitors travel and equipment need.
• Manage all aspects of personnel management, including continuing legal education, certification, administration, and readiness of civilian and military personnel in multiple geographic locations.
• Serve as security manager for the regional field offices.

Starting at $62,107 Per Year (GS 11-12)

Role: 101/999 Call Handler

Department: Force Control Room

Scale: SC3/4

Salary: £25,626 – £28,653 (Plus 20% Shift allowance and weekend working which increases the salary to approximately £34,000 - £38,000 – after training and joining your shift pattern)

Location: Melton 2, Wyke Way

Hours: 37 Hours per week (Full-Part Time) Shift pattern

Contract: Permanent

(We are advertising for succession planning – for future vacancies in 2025)

Our recruitment window is now open for 101/999 Call Handlers to join Humberside Police. We are recruiting for intakes which will take place throughout 2025.

Humberside Police have the best performing Force Control Room in the country.

The 101/999 Call Handler role is one of the most important positions within Humberside Police. You will be at the heart of our Force Control Room, acting as the first point of contact for all our 999 emergency and 101 non-emergency calls, making it hugely challenging but very rewarding at the same time.

The role is ideal for someone who has a calm head under pressure, has a real eye for detail and for someone who is accurate when it comes to capturing and processing information. We often must make split second decisions based solely on what we have been told by someone on the other end of the phone who may be injured, distressed, or involved in an ongoing crime where time is very much of the essence.

To be considered, you must have experience of communicating effectively with people at all levels, often in distressing, delicate or confrontational situations. You must also have experience of working in a customer-orientated environment. Ideally, you will have experience of working in a secure/confidential environment.

Shift Pattern:

Initial training will consist of working office hours Monday to Friday.

You will then be placed on shift and be expected to work a shift pattern, which covers 24 hours a day / 7 days a week / 365 days a year. The shift pattern covers 24 hours ‘4 on / 4 off’ shift pattern with 20% shift allowance plus weekend working allowances.

(Attached is an example shift pattern)

There is great potential for growth within this role and it offers real variety as our call handlers are trained to perform numerous roles within the Force Control Room.

The role of 101/999 Call Handler carries a two-year tenure, during this time you will not be eligible to apply for any vacancies advertised within Humberside Police.



Key Responsibilities:

Meeting the needs and expectation of individuals by providing appropriate help and advice, taking all concerns seriously and explaining what will be done to address them, including whether any further actions will be taken and why.
Assesses situations, draws logical conclusions from the information available and uses judgement and knowledge to identify the best available options in accordance with the THRIVE Decision Making model interpreting daily the coding and counting rules for crime reporting and incident recording.
Receives and responds to incoming contacts directed to the Force Control Room via any source including 999 emergency, non-emergency, and all other contact types. Ascertains the purpose and nature of each contact eliciting relevant and sufficient information to enable an accurate and timely assessment of appropriate means of resolution.
Records details of information received, advice given, and action taken directly onto Force IT systems in accordance with NSIR standards


What the role requires:

A good standard of education sufficient to meet the requirements of the role.
Awareness of the Data Protection Act.
Experience of communicating effectively with people at all levels, often in distressing, delicate or confrontational situations.
Experience of working within a telephony-based customer service environment.
Excellent communication skills with the ability to question telephone callers in a thorough, organised, and effective manner.

Progression:

There is also potential opportunity to progress in this role to the role of Demand Resolution Officer (Dispatcher).

Force Control Room information evening:

We are hosting an information evening on Tuesday 26th November 2025 at 6pm via at our force control room in Melton. This information evening will cover a day in the life of a 101/999 Call Handler, what the role involves, what is required to be successful in the role and the recruitment process.

You will hear from current serving Call Handlers, be able to take a tour of the FCR and ask any questions you may have.

To book your place, please click the following link: https://www.eventbrite.co.uk/e/force-control-room-information-evening-tickets-1080253741019?aff=oddtdtcreator

Please note, Tickets are to be booked by attendees who are interested in the role. We ask if you book a ticket and cannot make the event, as tickets are limited, please let us know so we can offer the spaces to other potential candidates

Closing Date: Sunday 1st November 2024 at 23:55

Interview/Assessment date: W/C 9th December 2024

It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.

The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.