Total 2 Manager level Legal / Public / Security job vacancies in BT1 4FN

job ref 60031

Security Compliance & Awareness Manager

For Northern Ireland and Republic of Ireland

Business area: M&S Business Services, Security

Salary: £40,470 + company car

Reporting to Account Director - M&S



Job purpose

-Maintain a safe and secure environment for colleagues and customers

-Proactive point of contact for all Stores, Regions and Divisional teams to help drive security consistency, execution and culture

-Promote great customer service delivery across all security touchpoints in stores



Scope of the role

-Divisional portfolio of Stores and Regions

-Deputises for Operational Security Manager



Key accountabilities and measures

-Implement effective ways to raise colleagues' awareness and understanding of safety and security. Promote a security culture and great customer service from all security touchpoints across the Division.

-Validate and improve utilisation compliance of all security resources and tools provided e.g. SPO, SOC, Auror, Body Worn cameras, and security tagging

-Validate all security equipment (CCTV, Access Control, EAS, alarms) maintenance issues are logged and escalate to stakeholders to drive resolution in line with agreed SLA's

-Share security performance metrics with RM and agree collaborative ways of working to improve assured security delivery

-Coach, Mentor, and support Region/Store teams to own their part in driving a safety and security culture

-Communicate and engage and work collaboratively with key Stakeholders and Regional BIG teams to drive improved awareness on security consistency, execution and culture

-Carry out store listening groups across the Division/Regions to improve overall awareness and compliance

-Deliver the Annual Security consistency and execution risk assessment programme across all stores across the Division, measuring outputs and identifying areas of improvement through:

-Physically delivering the assessment in the agreed number of high risk stores

-Driving store self-assessment completion

-Support where required any new security solutions/initiatives to ensure they are embedded well and deliver the benefits expected.

-Feedback to the SOC and Connected Security team on examples of poor delivery and service

-Ensure confidentiality of Business information is maintained throughout

-Part of the Divisional Management team as required

-Implement goals targets and objectives as set by Head of Group Security and report back on performance.



Key KPI's/MI/Measures

-Customer/Stakeholder feedback

-Store visits % achieved

-Incident Reporting improvement

-Complaint Resolution

-Improvement in security resource customer service scores

-Improvement in utilisation, consistency, execution and culture metrics



Key skills

Engagement & Technical Skills

-Able to coach and mentor store teams to drive understanding, awareness and culture

-Able to actively listen, question and clarify to drive consistency in execution

-Able to analyse data, use spreadsheets and other software, to measure, monitor and improve security consistency, execution and culture.

-Able to present clearly and succinctly security risks and store performance to Divisional/Regional stakeholders

-Able to demonstrate a good knowledge of risk assessment, and apply Risk Management principles across the regions and stores

-Able to prioritise workload and deliver to critical path timings

-Able to facilitate training workshops



Systems Skills

-Able to interrogate a range of security systems to assist in driving improvement across regions and stores

-Be seen as an expert on all security tools, resources and services; to drive improvements in utilisation and consistency

-Demonstrate understanding of all relevant M&S processes, systems and stakeholders to support role



Key relationships and stakeholders

-Head of Group Security

-Operational Security Manager

-Store Directors

-Regional Managers

-Store Management

-Connected Security team

-Police and other external networks

Join us as an Audit Manager within Infrastructure and Cyber Security

• We’re looking for someone who can provide effective assurance for regular audit engagements while working in Technology, Infrastructure and Cyber Security
• You’ll be influencing business managers to improve controls while being an ambassador for the internal audit to build on our reputation and improve our function’s integrity
• If you’re ready for a new challenge and want to make an impact through your work by helping with our internal audit, this could be the opportunity you’re looking for

What you’ll do

Day-to-day, you’ll be leading your audit team as they deliver audit engagements on time and to budget while undertaking key aspects of assurance fieldwork and supporting assurance planning.

We’ll look to you to leverage internal audit methodology and tools. You’ll also make sure that our global methodology is fully compliant and accurate. That way the audit management tool is up-to-date. You’ll also build on our internal audit position and influence our evolution of control.

Your other responsibilities will include:

• Supporting the delivery of a flexible and risk-based audit plan that addresses regulatory requirements and provides independent assurance and impactful opinions
• Supervising the audit engagement team while supporting them through coaching to help them realise their potential
• Assuring regular audit engagements by supporting assurance planning to make sure key risks are covered while collaborating with internal audit teams in line with regulatory requirements
• Undertaking key aspects of assurance fieldwork while taking responsibility for work across the team so it’s delivered on time and provides reliable evidence to support issues and opinions
• Managing key stakeholders throughout audit engagements to understand business risks and to make sure effective discussion is undertaken about key risks

The skills you’ll need

To be successful in this role, you’ll be an established internal auditor or risk manager. We’ll expect you to understand risk management principles through a meticulously investigative approach. You’ll also have good written and verbal communication and stakeholder management skills.

You’ll be able to successfully lead a team in delivering projects while adhering to budget, schedule and quality. You’ll also support your team by identifying talent, coaching and feedback.

You’ll also need:

• Excellent knowledge of IT general controls
• Outstanding subject matter expertise and experience of technology risk management in infrastructure or cyber security
• Great knowledge of technology service operation either as an IT auditor or an IT practitioner