Total 2 job vacancies by NHS Jobs

Team Leadership Duties: Provide leadership, direction, and support to both the workflow administration and secretarial teams, ensuring a cohesive working environment. Oversee the workflow administrative team ensuring accurate and timely scanning of all incoming correspondence into patient records. Lead and support the secretarial team responsible for patient referrals, ensuring referrals are completed accurately and promptly. Oversee the processing and tracking of patient referrals, including managing referral databases and systems. Identify opportunities to improve existing processes for patient record management, workflow administration, and referral handling. Collaborate with colleagues, healthcare professionals, and doctors to verify and maintain the accuracy of patient information in medical records. Ensure adherence to the Data Protection Act and Caldicott guidelines, safeguarding the security and confidentiality of patient information. Ensure that all team members are trained on relevant systems, including Docman and other referral and document management platforms. Monitor the teams performance, providing guidance, feedback, and training as needed. Manage the communication of any urgent issues or problems to the practice management team. Attend and minute operational and clinical meetings. Lead on ensuring policies and procedures relating to scope of remit are updated and reviewed at least annually. Safeguarding Admin Duties: Act as the administrative lead for safeguarding within the practice, ensuring that all safeguarding documentation is managed accurately and securely. Maintain up-to-date safeguarding records, ensuring that all patient safeguarding concerns are logged and monitored in compliance with safeguarding protocols. Work closely with the Safeguarding Lead (clinical staff) to coordinate safeguarding meetings, case reviews, and follow-up actions. Ensure timely and accurate communication between the safeguarding team, external agencies, and the practice. Keep the safeguarding team informed of any changes in safeguarding policies, guidelines, or procedures. Ensure safeguarding processes are in line with national and local safeguarding policies and frameworks, supporting the ongoing development of best practices. Patient Group/Patient Event Management: Assist the Practice Manager with the management and coordination of the patient group, facilitating regular meetings and ensuring open lines of communication between the practice and the group. Gather and analyse feedback from the patient group, addressing concerns, suggestions, and identifying areas for improvement. Promote patient engagement initiatives to foster stronger relationships between the practice and its patients. Manage social media and practice website to foster and build relations with our patient group promoting the practice in a positive light. Work with the management team to incorporate patient group feedback into practice improvements and service developments.

The post holder will work within the HCT clinical governance framework, which is embedded in the day-to-day practice. Every clinical member of staff must work within the framework. Establish clear and effective communication links with children/young people, parents/carers, education staff, and a range of other professionals from both voluntary and statutory organizations. Listen appropriately and take into account any sensitive issues and communicate these to appropriate persons/agencies ensuring that children are protected and that disclosures are acted upon appropriately. Utilise a range of communication skills e.g. negotiation to gain commitment from others and formal presentations, etc. To act appropriately upon feedback obtained in order to enable appropriate interventions to be implemented. Utilise a range of communication methods with colleagues and managers to include electronic communication. Assess, plan and implement interventions and programmes of care for 0-19 children and young people. Participate in restorative supervision sessions within the designated locality. Use their own professional judgement to identify solutions to a range of day-to-day problems, seeking advice where appropriate from the Team Leader in the first instance. Identify the relevant health and social issues within the teams designated caseload. Recognise indicators of child abuse and initiate Safeguarding measures in accordance with recognised policies, and procedures of the Trust, and relevant Local Safeguarding Children Board and attend any meetings as appropriate. Patient / Customer Care Organise and undertake health surveillance and screening as determined by the HCP core programme ofcare, referring to appropriate services as necessary. Undertake health promotion/education activities that are congruent with identified needs and local and government targets. Demonstrate an evidence-based approach to practice to enable the development of a high standard of service provision. Demonstrate cultural awareness in relation to client needs. Undertake home visits in accordance with the Trusts Health & Safety Policy, in relation to lone working. Participate in the Health assessment of Looked After Children [LAC], seeking advice and support from Designated Nurse for LAC as appropriate. To identify the safeguarding needs of children and vulnerable adults and to ensure timely implementation of care as stipulated by legislation and local policy. Provide individuals, families or communities with specialist advice in order for them to make informed choices about their health. To assess, develop and implement with clients, personalised care plans using evidence based care. Utilise health needs analyses to identify and plan programmes of interventions which will meet the health needs of individuals, families and communities. Maintain professional records in accordance with both the Trust and NMC record keeping policies. Strategic Management Manage their time effectively to ensure prioritisation of workload in order to achieve agreed deadlines. Plan, organise and oversee the workload for both themselves and those for whom they are responsible within the team. Be responsive to fluctuations in workload and resources and take action as appropriate. Manage unpredictable and/or volatile situations effectively. Manage programmes of care to meet identified need. Assist in the delivery of local implementation plans for the Hertfordshire Children and Young Peoples Plan, etc. In undertaking this role, work in collaboration with other Senior Managers, Service Leaders and Stakeholders. Identify and report appropriately all incidents and near misses that may compromise the safety of staff and clients and address and manage such issues in conjunction with the Team Leader. Undertake the role of Lead Professional where appropriate (as defined in the Every Child Matters documentation 2004). Undertake mandatory training as required by HCT and be responsible for own professional development updating of current evidence-based practice using a variety of resources. Undertake these activities autonomously adhering to Trust policies in a variety of settings. Lead on the planning and organisation of public health sessions as appropriate Act as a mentor to Specialist Community Public Health (SCPHN) students, preregistration students as appropriate and be involved in organising workload of student nurses and junior/new members of the team. Where required to participate as a champion in an agreed specialist area by sharing knowledge, disseminating research and policy updates with teams.Service Development and Improvement Work in accordance with Nursing and Midwifery Council (NMC) Code of Professional Conduct. Ensure Trust policies, guidelines and Standards of Practice are adhered to and reflected in day to day practice. Recognize ethical and legal issues which have implications for health care of children, young people and their families and take appropriate action. Work within the framework of the local Safeguarding Children guidelines to promote the health and safety of all children in partnership with parents and other agencies. Be involved in the development of evidence based practice and to ensure that practice is current and dynamic responding to clinical evidence as it develops. To initiate and support innovative change within Childrens Services in line with current clinical and academicevidence, national standards and relevant reports. Attend relevant Trust and team meetings. Have an understanding of the importance of national and local health initiatives and contribute towards achieving specified targets.Management and Leadership Support the training and placement of students and new staff to facilitate their understanding of the role of the team. Provide mentoring and supervision for team members. Be involved in day to day supervision and co-ordination of local 0-5 team. Maintain up to date registration and revalidation with the NMC and HCT policy. Provide evidence on an annual basis to this effect. Actively participate in individual appraisal process and appraise others as appropriate. Actively participate in regular restorative supervision and safeguarding children supervision. Assist in the recruitment and selection of individuals for posts based on objective assessment and agreed selection criteria, in line with relevant policies and procedures. Assist in reviewing the skill mix and establishment of the teams in response to changing needs of the service and client needs.Communication and Relationship Building Undertake appropriate surveys and audit to influence local and national policies ensuring researchedbased practice. Ensure personal practice is evidence based and take responsibility for own professional development and identify training needs. Gather research evidence required to ensure advances in nursing and high quality team performance. Assist in the delivery of an agreed audit and development programme that links into the healthcare governance framework.Finance and Resource Management Be financially aware in order to manage the Trusts resources appropriately and effectively. Use resources efficiently and effectively, ensuring equipment is used and maintained properly. Be aware of, and have an understanding of the Strategic Direction and Business Plan of Hertfordshire Community NHS Trust. Monitor project delivery for the service, ensuring activities are undertaken according to the plan. Assist the budget holder in the identification of financial efficiency schemes, and assist in the implementation of schemes where applicable.Accurately record all data and client contacts in accordance with Trust policies and procedures, in light of Caldicott principles and Clinical Governance, including information that may be required for Safeguarding Children, audit and research purposes. Ensure all records are accurate, contemporaneous and updated regularly, according to local and national guidelines.General Work autonomously within trust and professional guidelines. Exercise accountability as set out in the NMC Code of Professional Conduct (2004). Maintain personal competencies and professional development. Work independently with management support as requested within the scope of good management practice. Sit at a computer in order to input data on to systems which would require accurate keyboard skills. Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19 We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance. Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.