Total 6 job vacancies by Co-op Group

Probate Team Leader
£32,000 - £40,000 plus excellent benefits (Work Level 6A)
Full time, 37.5 hours, or part time 22.5 hours available
Bristol and Sheffield - We're now working in a hybrid way, with colleagues dividing their time between working from home and 3 days a week in either of our office locations.

We're looking for a legal manager to join our probate operations team.

In this role you'll coach, mentor, and develop your team to deliver quality legal advice, strong case progression and great client service. You won't need to source your own work, or bring a following of clients with you. And you'll be joining a fast growing, innovative legal business where we use technology to respond to the changing needs of our clients.

What you'll do

* lead, develop and motivate your team to deliver performance targets
* take responsibility for all line management duties for your team
* drive and improve the quality of all legal work carried out within the team, providing legal and technical audit support to case managers
* champion client focus and the delivery of outstanding service
* identify areas for continuous improvement and help to positively implement change in the team and the wider department

This role would suit people who have

* excellent technical probate knowledge with the ability to understand legal issues and resolve them through expert support
* the ability to support, mentor and develop colleagues to improve their performance
* a passion for delivering outstanding client service
* strong analytical skills with the ability to use management information (MI) effectively

Why Co-op?

Our legal team is the number one market leader in probate. Here you'll do work that matters. Co-op is an organisation with a purpose beyond profit, and by contributing to our success you'll help us to realise our vision of co-operating for a fairer world.
You'll also get a package that includes:

* an annual bonus scheme (dependent on personal and business performance)
* a pension with up to 10% employer contributions
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training, and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

Legal Administrator - Estate Planning
£23,400 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work Level 6C)
Full time, 37.5 hours, Monday-Friday
Sheffield, S9 3QS - office based

We're looking for enthusiastic legal assistants to join our estate planning administration teams at Co-op Legal Services.

As a legal administrator, you'll support case handlers and the wider team with a variety of administrative tasks, and most importantly looking after our clients. You don't need any legal experience to be successful in this role however you'll gain great exposure to a variety of legal work. So, if you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you'll do:

* support the case handlers with a variety of client and third-party communications and administrative work
* taking a number of inbound calls building positive relationships and dealing with any issues which may arise
* work effectively from a task list, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
* complete a variety of ad-hoc requests to meet the needs of the team which may include talking with customers and or third parties on the telephone
* answer email queries via a shared inbox
* support the development and implementation of any system or process changes

This role would suit people who have

* some previous administration experience
* great communication skills with the confidence to speak to clients on the phone
* excellent organisation skills with the ability to prioritise a varied workload
* a high level of attention to detail

Why Co-op?

Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:
* competitive salary
* coaching, training and support to help you develop
* pension with up to 10% employer contributions
* annual incentive scheme
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* discounts on Co-op products and services
* Wagestream - a money management app that gives you access to a percentage of your salary as you earn it
* free support for your physical, mental, and financial wellbeing

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

Legal Administration Team Leader - Estate Planning
£26,000-£33,000 plus excellent benefits (Work Level 6B)
Sheffield, S9 3QS - office based - free on-site parking.
Full time, 37.5 hours. Monday-Friday

Due to continued growth of the department, we're looking for a team leader to join our estate planning administration team at Co-op Legal Services.

In this role, you'll manage a team of administrators to deliver high standards of service and support to our legal teams and customers. We'll look to you to analyse performance data and continuously improve our services. If you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you'll do

* take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
* prioritise your own and team's workload
* provide training to develop the team and support on recruitment
* stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
* prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement

This role would suit people who have

* experience as a legal administrator or previous team leader experience in a professional services industry
* the ability to inclusively lead, support, develop and engage a diverse team
* good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
* ability to manage and plan your own and the team's workload to deliver on service levels in a fast-paced environment
* highly organised with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
* excellent relationship building and customer service skills, both in person and on the phone

Why Co-op?

Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:
* a pension with up to 10% employer contributions
* incentive scheme up to 10% after probation
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

Legal Administration Team Leader - Estate Planning
£26,000-£33,000 plus excellent benefits (Work Level 6B)
Sheffield, S9 3QS - office based - free on-site parking.
Full time, 37.5 hours. Monday-Friday

Due to continued growth of the department, we're looking for a team leader to join our estate planning administration team at Co-op Legal Services.

In this role, you'll manage a team of administrators to deliver high standards of service and support to our legal teams and customers. We'll look to you to analyse performance data and continuously improve our services. If you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you'll do

* take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
* prioritise your own and team's workload
* provide training to develop the team and support on recruitment
* stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
* prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement

This role would suit people who have

* experience as a legal administrator or previous team leader experience in a professional services industry
* the ability to inclusively lead, support, develop and engage a diverse team
* good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
* ability to manage and plan your own and the team's workload to deliver on service levels in a fast-paced environment
* highly organised with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
* excellent relationship building and customer service skills, both in person and on the phone

Why Co-op?

Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:
* a pension with up to 10% employer contributions
* incentive scheme up to 10% after probation
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

Legal Administration Team Leader - Estate Planning
£26,000-£33,000 plus excellent benefits (Work Level 6B)
Sheffield, S9 3QS - office based - free on-site parking.
Full time, 37.5 hours. Monday-Friday

Due to continued growth of the department, we're looking for a team leader to join our estate planning administration team at Co-op Legal Services.

In this role, you'll manage a team of administrators to deliver high standards of service and support to our legal teams and customers. We'll look to you to analyse performance data and continuously improve our services. If you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you'll do

* take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
* prioritise your own and team's workload
* provide training to develop the team and support on recruitment
* stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
* prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement

This role would suit people who have

* experience as a legal administrator or previous team leader experience in a professional services industry
* the ability to inclusively lead, support, develop and engage a diverse team
* good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
* ability to manage and plan your own and the team's workload to deliver on service levels in a fast-paced environment
* highly organised with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
* excellent relationship building and customer service skills, both in person and on the phone

Why Co-op?

Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:
* a pension with up to 10% employer contributions
* incentive scheme up to 10% after probation
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

Legal Administration Team Leader - Estate Planning
£26,000-£33,000 plus excellent benefits (Work Level 6B)
Sheffield, S9 3QS - office based - free on-site parking.
Full time, 37.5 hours. Monday-Friday

Due to continued growth of the department, we're looking for a team leader to join our estate planning administration team at Co-op Legal Services.

In this role, you'll manage a team of administrators to deliver high standards of service and support to our legal teams and customers. We'll look to you to analyse performance data and continuously improve our services. If you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you'll do
* Take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
* Prioritise your own and team's workload
* Provide training to develop the team and support on recruitment
* Stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
* Prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement

This role would suit people who have
* Experience as a legal administrator or previous team leader experience in a professional services industry
* The ability to inclusively lead, support, develop and engage a diverse team
* Good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
* Ability to manage and plan your own and the team's workload to deliver on service levels in a fast-paced environment
* Highly organised with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
* Excellent relationship building and customer service skills, both in person and on the phone

Why Co-op?
Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:
* a pension with up to 10% employer contributions
* incentive scheme up to 10% after probation
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services
Building an inclusive work environment
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.