Total 185 Information Technology job vacancies in Subang Jaya, Selangor

1. 診斷和解決涉及互聯網連接、電子郵件用戶端、桌面和伺服器、路由器、交換器、負載平衡器的技術硬體和軟體問題
2. 根據客戶規範確定並升級優先問題
3. 使用計算機準確處理和記錄所有交易

• 附近的公共交通
• 休閒著裝要求
• 開放文化

工作總結

作為 FICOM Format Factory 團隊的高級分析師，您將作為主要利益相關者為 Bank Communications 專案做出貢獻，該專案旨在將 Kyriba 部署為 CMA CGM 集團的獨特策略工具。

除了此專案之外，您還將成為 Kyriba 支付專家，旨在為日常活動以及集團使用的銀行支付文件格式的任何演變和維護中的業務支援做出貢獻。

• 作為實施新銀行通訊平台的業務要求的一部分，對現有支付格式或 Kyriba 支付矩陣進行評估。
• 與 HO MOA (PMO)、HO Treasury 專案團隊和 HO IT 開發團隊的專案總監定義專案方法和時間表。
• 就專案進度進行有效溝通。
• 為生產事故提供快速、準確的解決方案。

津貼和福利

• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 健身會員資格
• 有薪培訓和發展

Responsibilities:

● Develop software according to business requirements.

● Support and improve existing software

● Perform system testing, implementation and modification.

● Ability to learn new technologies very quickly and resolve any problems involved in integrating new technologies.

Requirements:

● Degree or diploma in Computing / Information Technology

● Fresh graduate are encourage to apply.

● Applicants should be Malaysian citizens.

● Required any of the following programming language : c# ,Javascript, vb.net, html, css

Perks & Benefits

• Personal leave
• Leave 15 days per year

Job Description:-

Managing all helpdesk & surveillance functions tied to Enterprise business & support extending to communications & liaison with business counterparts & Enterprise customers. Expected to manage required communication levels to internal & external stakeholders

Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts the Enterprise network’s reliability

Ensuring enterprise network growth by supporting delivery projects to gain more fixed enterprise customers and dominance by expanding network footprints

Ensuring technology development growth by supporting all fixed network projects to meet the evolving network technology and providing constructive inputs

Ensuring all network fixed enterprise complaint are managed and updated timely as per SLA

Ensuring all network detection are pro-actively notified timely as per SLA

Ensuring constant and reliable communications with Business Units to understand its needs which are unique to every customer and translate them towards the network’s outputs

Ensuring prompt and immediate response to stakeholders ie Service Managers, Account Managers & Network stakeholders

Job Requirements:-

Post Graduate Certificate/Diploma: Specialized in Electrical/Electronics/Communications

1 to 3 years in IT & Helpdesk environment

Proven experience as a helpdesk technician or other customer support role

Tech savvy with working knowledge of office automation products, databases, and remote control

Good understanding of computer systems, mobile devices, and other tech products

Ability to diagnose and resolve basic technical issues

Proficient in English

Excellent communication skills and writing skills.

Customer-oriented and cool-tempered

Perks & Benefits

• Nearby public transport
• Casual dress code

Job description:

- To provide 2nd level support and technical expertise to frontlines from all channels by troubleshooting, resolving and escalating complex technical issues on FTTH, VOIP and IPTV.

- Handling fibre complaint and providing technical support to customer end to end until case closure.

- Perform remote troubleshooting through diagnostic techniques and determine the best solution based on the issue and details provided by customer

Job Requirements:-

• Degree holder in any discipline
• STPM/Diploma holders with relevant working experience – Technical Helpdesk/ IT Support / Customer Service/ Telecommunication
• 1 to 3 years in Technical Helpdesk/IT Support/Customer Service/Telecommunication
• Technically skilled in carrying out independent testing on various devices and to liaise independently with device vendors, manage cases in CRM
• Well versed and able to learn effectively on mobile device and desktop configuration as wells as familiar with mobile device and desktop Operating Systems (Windows, Mac, Linux, iOS, Android, Windows Mobile, Symbian etc)
• Strong analytical skills in troubleshooting internet / data related problems and able to identify issues on devices and gadget and provide / recommend solutions
• Strong communication skills in both English language and Bahasa Melayu with excellent customer handling skills including keyboarding & telephone etiquette
• Have a very creative thinking and has a great passion towards mobile devices and ability to work under pressure & deadline focused

Perks & Benefits

• Nearby public transport
• Central location

ERP Technical Consultant | 5 days | Up to MYR4,500 | Subang Jaya

Job ID: M285 | 2023012 C(A40)AH

Position: ERP Technical Consultant (Fresh Graduate Welcomed)

Salary: MYR3,000 – MYR4,500

Working location: Subang Jaya

Working day Mon - Fri

Working hours 9am to 6pm

Job title: Technical Consultant

Overview:

• Designing, configuring, and implementing solutions to meet the specific needs of clients.

• Work with clients/cross-functional teams to understand their business processes, analyze requirements, develop efficient and scalable code, and contribute to the entire software development lifecycle.

• Require a strong foundation in programming, problem-solving skills, and the ability to customize and integrate the platform to align with client business objectives.

Responsibilities:

1. Requirement analysis:

a. Collaborate with clients/stakeholders to gather and analyze business requirements.

b. Translate business requirements into technical specifications for customization and configuration.

2. Implementation:

a. Develop and implement custom scripts and workflows to extend system functionality.

b. Customize forms, records, and fields to align with business processes.

3. Integration:

a. Integrate system with third-party applications and systems.

b. Develop and implement data migration strategies.

4. Training and Support:

a. Provide training to end-users on system functionality and best practices.

b. Offer ongoing support to clients, addressing issues and implementing enhancements as needed.

5. Quality Assurance:

a. Conduct thorough testing of system configurations to ensure accuracy and reliability. b. Perform system audits and recommend improvements to optimize performance.

6. Documentation: a. Create comprehensive documentation of configurations, customizations, and integrations. b. Maintain up-to-date documentation for future reference and knowledge transfer.

Qualifications:

• Bachelor’s degree in information technology, computer science, or related field. • Proven experience as a software developer, or similar role.

• Proficiency in one or more programming languages (e.g., JavaScript, Html, CSS)

• Familiarity with software development methodologies and tools

• Excellent problem solving and attention to detail.

• Ability to work collaboratively with clients and internal teams.

• NetSuite certification is a plus.

• Fresh graduates are welcome to apply.

To be discussed during the interview

職位描述：

- 透過故障排除、解決和升級有關 FTTH、VOIP 和 IPTV 的複雜技術問題，從所有管道為第一線人員提供二級支援和技術專業知識。

- 處理光纖投訴並向客戶提供端到端技術支持，直至案件結案。

- 透過診斷技術進行遠端故障排除，並根據客戶提供的問題和詳細資訊確定最佳解決方案

職位要求：-

• 任何學科的學位持有者
• 具備相關工作經驗的 STPM/文憑持有者 – 技術服務台/IT 支援/客戶服務/電信
• 1 至 3 年技術服務/IT 支援/客戶服務/電信工作經驗
• 擅長在各種設備上進行獨立測試並獨立與設備供應商聯絡，在 CRM 中管理案例
• 精通並且能夠有效地學習行動裝置和桌面配置，並熟悉行動裝置和桌面作業系統（Windows、Mac、Linux、iOS、Android、Windows Mobile、Symbian 等）
• 具有較強的分析能力，能夠解決互聯網/數據相關問題，能夠識別設備和小工具上的問題並提供/推薦解決方案
• 良好的英語和馬來語溝通能力，以及出色的客戶處理技巧，包括鍵盤和電話禮儀
• 具有非常有創意的思維，對行動裝置充滿熱情，能夠在壓力下工作並專注於截止日期

津貼和福利

• 附近的公共交通
• 中心位置

職位描述：-

管理與企業業務相關的所有幫助台和監控功能，並支援擴展到與業務同行和企業客戶的通訊和聯絡。期望管理與內部和外部利害關係人所需的溝通級別

透過維護直接影響企業網路可靠性的關鍵網路 KPI 來確保客戶滿意度

透過支援交付專案確保企業網路成長，透過擴大網路覆蓋範圍獲得更多固定企業客戶和主導地位

透過支援所有固定網路專案以滿足不斷發展的網路技術並提供建設性投入，確保技術發展成長

確保所有網路固定企業投訴按照 SLA 得到管理和及時更新

確保根據 SLA 及時主動通知所有網路偵測

確保與業務部門持續可靠的溝通，以了解每個客戶的獨特需求並將其轉化為網路的輸出

確保對利害關係人（即服務經理、客戶經理和網路利害關係人）做出及時、立即的回應

職位要求：-

研究生證書/文憑：電氣/電子/通訊專業

在 IT 和幫助台環境中工作 1 至 3 年

作為幫助台技術人員或其他客戶支援角色的豐富經驗

精通技術，具備辦公室自動化產品、資料庫和遠端控制的工作知識

對電腦系統、行動裝置和其他科技產品有很好的了解

具有診斷和解決基本技術問題的能力

精通英語

優秀的溝通能力和寫作能力。

以客戶為中心，個性冷靜

津貼和福利

• 附近的公共交通
• 休閒著裝要求

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.