Total 2,676 Information Technology job vacancies in NSW - Sydney - City & Inner West

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

The Branch manager is responsible for a branch that includes four small and three medium hub airports. This responsibility includes 306 Federally funded airports throughout Iowa, Kansas, Nebraska and Missouri including more than 35 Part 139 certified airports.

Supervises the assistant branch manager and technical staff of up to 17 employees staff engaged in administering all aspects of Airports programs.

The selectee is responsible for overseeing and directing the implementation of the Airport Improvement Program (AIP) ensuring, at a high level, the appropriate coordination (both internal and external) takes place. The program involves airport planning (airport master planning, state and/or metropolitan system planning) and implementation of the National Environmental Policy Act. The AIP requires annual updates to the office of Airports Capital Improvement Plan (ACIP) and includes primary and non-primary airports.

Collaborates with all organizations and stakeholders to address corporate level initiatives, acting as an Agent of FAA for meeting with DOT, States, local municipalities, Airports, etc.

The selectee will interface with others to achieve organizational objectives and exercise delegated authority in advising Federal, state, and local officials on laws, regulations, and innovative solutions regarding airport development and operations.

Establishes, monitors, and evaluates program goals. Initiates, strengthens, or eliminates programs or major projects to meet established goals and regional and agency objectives. Reports status and effectiveness of programs and initiatives to higher levels within Airports Division.

Provides input to the identification and resolution of problems and cooperates with officials on matters pertaining to problems and complaints of discrimination.

Coordinates all program activities with the Division and ensures timely and responsive customer service.

Ensures airport development projects provide the protection and enhancement of the environment and sponsor compliance with terms of agreements entered into as a condition of receiving federal assistance.

Provides advisory service to the public on airport safety, planning, design, construction, environmental and maintenance matters.

Assures the uniform application of FAA airport planning, programming, design, construction and land acquisition standards and policy in federally-assisted airport development projects.

Maintains the overall organizational health of all staff members to quickly, fairly, and effectively handle any personnel challenges; ensure the development of staff members, and leading the office.

Determines any needed organizational changes to the office structure that allows for more efficient and effective accomplishment of the work, and puts these changes into effect. Oversees resources and establishes programs to reduce resource usage and operating costs without adversely affecting overall operation.

Exercises the full range of managerial responsibilities to include strategic planning and initiatives, communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of organizational units, supervises and develops staff, approves leave; and takes corrective/disciplinary actions as appropriate.

What will I do in this position if hired?

In this Telecommunications Specialist (Communications Planning Manager) - Reservist position, you will be a member of the Disaster Emergency Communications (DEC) Cadre. Typical assignments include:

• Compiling and maintaining the communications COP using spreadsheets, Geographic Information Systems (GIS), or other tools as required.
• Identifying and recording Federal assets, their status, and vulnerabilities including asset owners, radio frequency (RF) transmitter locations, coverage, frequencies, RF cross-banding devices, and bandwidth utilization to include satellite, terrestrial, and wireless.
• Developing required reports including spot reports (SPOTREP), situation reports (SITREP), lifeline reports and Incident Action Plan input.
• Assisting in the development of communications plans by identifying communications related requirements and assets in support of the Operations Section of an Interim Operating Facility or Joint Field Office.
• Briefing personnel on information relevant to their assignments
• Delegating specific authority based on the assigned tasks to assigned Specialists and making appropriate decisions and/or adjustments based on analyzed and validated information.

What else do I need to know?

At FEMA, our mission to help people before, during and after disasters; so, every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

As a Reservist Employee, your role is to support response or recovery efforts. Reservists are intermittent, on-call employees. Please note that this is not a full-time position, and you only are paid when deployed. Deployment frequency and length varies based on disaster response need. Due to the irregular nature of disasters, Reservist employees are not guaranteed regular recurring hours, deployments, or renewal of employment.

The Civilian Reservist Emergency Workforce (CREW) Act protects the job rights of FEMA Reservists while they are deployed to disasters, emergencies, and critical trainings by including FEMA Reservists under the Uniformed Services Employment and Reemployments Rights Act (USERRA). This means that if you hold another job, you are able to deploy as a FEMA reservist and your job will be protected. It also protects you against penalization, discrimination, or loss of employee benefits as a result of your deployments to disasters, emergencies, and critical trainings. For more information, please visit FEMA.gov/careers or review the USERRA Resources from the Department of Labor.

FEMA is committed to ensuring that its workforce reflect the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people it serves. To learn about the ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit fema.gov.

We currently have a new opportunity for a Senior Software Engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining high quality software products and solutions that support our business operations.

You will work closely with cross-functional teams to identify and prioritise technical solutions and product enhancements. You will help to drive and deliver the continued development of those technical solutions from concept to launch.

What you’ll do: 

• Design, build, and deploy cutting-edge full stack web applications that push the boundaries of technology.
• Work closely with a dynamic technical team to launch exciting new features and maintain application quality.
• Transform stunning designs into functional visual elements while ensuring code integrity and security.
• Thrive in an Agile environment, continuously learning and applying new skills to drive success.

Functions as a Warehouse Worker Foreman in the institution's Federal Prison Industries (FPI) warehouse operation at a Federal Bureau of Prisons' facility.

Supervises inmate workers who are responsible for receiving, storing, shipment, and issue of a wide variety of supplies, materials, equipment and commodities required in the operation of the FPI factory.

Responsible for inventory control of FPI's raw materials and finished goods.

Determines sequences for loading materials and organizing incoming shipments for maximum space utilization, safety considerations, and damage protection.

Orders, transports, ships and stocks a wide variety of specialized materials used in the warehouse and factory operations.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.