About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Mobile Cleaner
AASC – West Midlands Area
Salary: £23,737.50 per annum plus Serco benefits
Working hours: Full-Time, 37.5 hours per week, Monday-Friday 0900 – 1700 hours.
A driving licence is essential for the role of Mobile Cleaner.
Here in the Serco recruitment team, we’re responsible for hiring people that deliver essential public services in Defence, Transport, Justice & Immigration, Citizen Services and Healthcare.
Main Accountabilities:
- To complete all cleans identified, to a compliant standard, within the timescale given.
- To report all completed cleans to Line Manager/update on AORA system.
- To ensure the safety of all Service Users of the property whilst cleaning at a property.
- To notify the Maintenance Administration Department if any defects are found that could affect the safety of the Service User’s residing at the property.
- To check all relevant property reports before undertaking works in the properties (e.g. asbestos, dangerous persons).
- To clean carpets where required using appropriate equipment & PPE as provided.
- Focusing on a ‘one team’ approach assisting other geographical areas when required.
- Completion of mandatory training to fulfil role responsibilities.
As the Cleaner you will be responsible for Material Management, ensuring to only purchase materials from approved Serco suppliers and keep receipts for all transactions to identify and record what materials are used for each job / property. Where specified only purchase the agreed Serco standard materials unless alternative substitutions can be provide due to stock requirements. You will replenish the stock inventory when required and update line manager and AORA. Lastly, you will remove appropriate waste from properties when in attendance and ensure the waste is disposed of in approved license areas and re-cycled where possible.
What you need to do the job
- You need to have a willingness and ability to travel within the region and occasionally within the UK (a valid driver’s licence is required).
- You need good Verbal/Written communication skills (English). You need to be competent using IT.
- You should have previous experience of working as part of a team as well as working individually/lone working.
- Previous experience of cleaning households / large accommodation is desired.
Why Serco?
Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.
A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.
Great people: You’ll find yourself working with a variety of highly motivated, supportive, and experienced colleagues, where no two days are the same.
What we offer
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
