Total 117 Information Technology job vacancies in JPN - Tokyo - Chiyoda

Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code.

Role:

The Field Application Engineer (FAE) will work closely with Business Development, Product, and Engineering to provide pre-and post-sales technical customer support. This position requires excellent customer communication and troubleshooting skills to conduct remote and on-site training and product presentations. This position is a technical position that will require additional skills such as system debugging, coding, scripting. Candidates are expected to work independently and acquire expert-level skills with the in-house built product line including HPC Hardware (IP, Chips, Boards), SDK, Algorithms (NN, DSP, Vision, Path Planning, etc.).

Responsibilities:

• Work with Business Development to sell the technology from quadric.io
• Work with customers to install SDK and algorithms and analyze customer systems to determine the best HW/SW solutions for their system.
• Analyze technological problems brought in by customers and communicate with engineering for the best solution..
• Work with business development to prepare technical proposals and statements of work, working with the customer to gather requirements.
• Set up regular technical discussions with customers to help them understand quadric deliverables and resolving customer issues with engineering support as well as conduct regular follow-up and monitoring.
• Deliver periodic training sessions
• Coordinate with the Sales and Engineering team in designing proper application systems and formulating the product specifications according to the customer's needs.
• Interface with product marketing and engineering
• Conduct project feasibility studies
• Some travel required

• Bachelor’s in computer science and/or Electronics Engineering field.
• Minimum 3+ years experience working with customers/business development supporting SDKs.
• Must be able to demonstrate basic knowledge of software perception systems, and/or Computer Vision.
• Proficiency in Python.
• Experience describing, building, running and deploying Docker containers.
• Experience with Linux or Unix based operating systems.
• Experience with at least one of the following neural network / machine learning frameworks: PyTorch, Tensorflow, Tensorflow-Lite.
• Experience quantizing, running and debugging neural networks with ONNX runtime a plus.
• Experience supporting parallel C / C++ languages a plus (CUDA, OpenVX, NEON, etc.)
• Solid understanding of intermediate git concepts such as branching, rebasing, merge conflict resolution, etc.
• Ability to methodically debug problems, relay information to the engineering team, and test and deploy system updates and upgrades.

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home
• Stock Option Plan

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help connect the modern enterprise to operate faster and be more scalable than ever before. 

This executive role is an exciting opportunity to join one of the fastest growing cloud software companies and Forbes Magazine’s #1 Most Innovative Company in a highly visible role with massive potential impact. 

To propel our next phase of growth, ServiceNow is investing in Telecom, Media and Tech (TMT) Global Vertical Solutions and Go-To-Market organization. We’re building a team of entrepreneurial and collaborative individuals who are passionate about the opportunity to transform telecommunications leveraging ServiceNow’s powerful digital workflow platform. 

Join a team that will fundamentally re-shape TMT, partnering with leading service providers and the most disruptive software partners in the world. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.

The Position

We are looking for a Head of TMT, Japan to join our TMT Global Vertical organization. The ideal candidate is a TMT industry expert with knowledge of Industry pain points, business processes, system landscapes, and solutions, especially in customer service, ordering and/or service assurance domains. The ideal candidate will closely align with our account teams in a few strategic clients to seed and develop strategic opportunities based on industry solutions. S/he has a point of view on how operational transformation can differentiate the employee and customer experience in TMT. S/he has experience building executive relationships and selling enterprise software solutions into the TMT industry in Japan. Finally, s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the TMT industry. 

This role will serve as ServiceNow’s thought leader for the TMT industry in Japan. The Head of TMT will build trusted relationships with customer and partner executives, partner with sales leaders and account teams on strategic planning and execution, take new industry solutions to market, seed and develop new solution-based opportunities, and tailor solutions and content as needed to the Japan market. 

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

BlancAI, Inc is seeking a dedicated and detail-oriented Test Software Engineer to join our innovative team. In this role, you will play a pivotal part in ensuring the quality and performance of our cutting-edge applications. The ideal candidate will be passionate about software testing and possess a strong understanding of software development principles. As a Test Software Engineer, you will collaborate closely with developers, product managers, and other stakeholders to design and execute comprehensive test plans that guarantee the reliability, functionality, and performance of our software products. Your expertise in identifying potential issues before they reach our users will be crucial in delivering a seamless and enjoyable experience. You will utilize both manual and automated testing methods, ensuring that our products not only meet but exceed customer expectations. This position offers the opportunity to work in a fast-paced environment where you can leverage your analytical skills and creativity to enhance our testing processes. If you thrive on challenges, have a keen eye for detail, and are eager to contribute to a team that values innovation and excellence, then we would love to meet you and discuss how you can be a part of our mission to deliver exceptional software solutions.

Responsibilities

• Design, develop, and execute test plans, test cases, and test scripts for software applications.
• Identify, document, and track software defects and issues, ensuring timely resolution.
• Collaborate with developers and product teams to understand requirements and provide feedback regarding testability and quality.
• Perform functional, regression, performance, and security testing as needed.
• Maintain automated test scripts and ensure they are up-to-date with the latest software changes.
• Analyze test results and provide reports on software quality and performance metrics to stakeholders.
• Continuously improve testing processes and methodologies to increase efficiency and coverage.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in software testing and quality assurance methodologies.
• Familiarity with testing tools such as Selenium, JUnit, or TestNG.
• Strong understanding of programming languages such as Java, Python, or C#.
• Experience in both manual and automated testing processes and tools.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work collaboratively in a team environment.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

Summary:

As platform engineers, we are building a next-generation machine learning platform, which incorporates our secret sauce, UML (unsupervised machine learning) with other SML (supervised machine learning) algorithms. Our team works to improve our core detection algorithms and automate the full training process.

As complex fraud attacks become more prevalent, it is more important than ever to detect fraudsters in real-time. The platform team is responsible for developing the architecture that makes real-time UML possible. We are looking for creative and eager engineers to help us expand our novel streaming and database systems, which enable our detection capabilities.

We continue to push the boundary of what's possible in fraud detection and data processing at scale. Join us to help usher in more innovative solutions to the fraud detection space.

What you'll do:

• Design and build machine learning systems that process data sets from the world’s largest consumer services
• Use unsupervised machine learning, supervised machine learning, and deep learning to detect fraudulent behavior and catch fraudsters
• Build and optimize systems, tools, and validation strategies to support new features
• Help design/build distributed real-time systems and features
• Use big data technologies (e.g. Spark, Hadoop, HBase, Cassandra) to build large scale machine learning pipelines
• Develop new systems on top of real-time streaming technologies (e.g. Kafka, Flink)

Requirements

• New graduate Ph.D in Computer Science or related major
• MS in CS, CE or related major with 1-3 years software development experience
• 2 years experience in Java, Shell, Python development
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) is a plus
• Experience in Cassandra, HBase, Flink, Spark or Kafka is a plus.
• Experience in the Spring Framework is a plus
• Experience with test-driven development is a plus
• Based on Japan or willing to relocate to Japan

We offer a flexible schedule with competitive pay, equity participation and health benefits, along with catered lunch, company off-sites, and game nights, as well as the opportunity to work with a world class team.

Software Engineer, Machine learning (Customer Service Platform) - Mercari

• Employment Status:　Full-time
• Work Hours: Full Flextime (no core time) 

• Office: Roppongi

For more details, see the Overview of Our Positions section on our Careers site.
https://careers.mercari.com/en/recruitment-selection/#section3 

About Mercari

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. For more information about Mercari Group’s mission, see Mercari’s Culture Doc.
https://careers.mercari.com/en/culture/ 

Organization/Team Mission

Mercari Engineering Principles  

Mercari Engineering Principles are a shared understanding that serves as the foundation of engineering beliefs and behavior at Mercari. The Engineering Principles are designed to complement the organizational identity (Mercari’s mission, values, and culture) from an engineering viewpoint. 

These principles ultimately help us achieve Mercari’s mission by defining the ideal state we seek to realize in the long term. 

• Passion For The Product
• Grow Together
• Solve Through Mechanisms
• Collaborate Openly

For more details, please see the following link:

• Engineering Culture

In the CS ML team, as a team specializing in machine learning in the field of customer support, we aim to improve and personalize the experiences of customers and customer support operators by developing innovative machine learning models that predict and proactively resolve customer issues and complaints. 

Our mission is to revolutionize customer service and satisfaction by providing machine learning solutions that ensure unparalleled world-class customer experience and trust.

See here for more information about our mission and values.
https://careers.mercari.com/en/culture/ 

Work Responsibilities

• Machine learning engineers active in the customer support field collaborate with the customer support department to develop functions using machine learning for customer inquiries. They develop not only functions and services directly used by customers utilizing "Mercari" but also features for handling inquiries using internal tools by customer support. Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems.

Unique Challenges

• By implementing machine learning techniques utilizing inquiry and operation logs, the inquiry system is enhanced and effortlessly improved to elevate the inquiry experience.
• Basic knowledge of statistics, practical experience in data analysis using Python, BigQuery, and BI tools.
• Lead cross-team projects, collaborating with stakeholders to impact departments and the entire company.
• Deploy scalable and efficient machine learning solutions by leveraging machine learning frameworks and libraries.
• Monitor system performance and conduct A/B testing to evaluate the effectiveness of features.
• Develop and deploy machine learning functionalities using the latest text models (MLM and LLM) for practical use.

Qualifications

• Required Experience/Skills
• Experience in natural language processing (NLP), developing machine learning systems, and handling text data.
• Experience in developing and delivering end-to-end machine learning solutions, including BE development and MLOps in large-scale production systems, from experimentation to model deployment.
• Experience using machine learning libraries and frameworks such as HuggingFace, TensorFlow, and PyTorch.
• Deep understanding of the fundamentals of machine learning and software engineering.
• The ability to understand business needs and translate business problems into machine learning problem settings.
• Basic knowledge and skills related to monitoring systems, logging, and common operations.
• Communication skills to carry out projects in collaboration with multiple teams and stakeholders
• Preferred Experience/Skills
• Experience in developing machine learning systems utilizing large volumes of Japanese text data. 
• Functional development and bug fixing skills necessary to improve system performance and reliability.
• Using cloud platforms (AWS, GCP, Microsoft Azure, etc.)
• Experience in developing and operating microservices using Docker and Kubernetes.
• Experience in designing and developing architectures utilizing services on GCP such as VertexAI.
• Language 
• Japanese: Independent (CEFR - B2) [Preferred]
• English: Independent (CEFR - B2) [Required]

For details about CEFR, see here.
https://careers.mercari.com/en/language/  　

Learn More About Mercari Group

• Careers site: https://careers.mercari.com/en/   
• Mercan: https://mercan.mercari.com/en/  
• Social media: X / Linkedin 
• Improving Customer Support Productivity through Machine Learning
• The goal is to provide "Effortless CX" that allows customers to solve problems on their own. This is how the "Auto Reply" function was implemented.

Recruiting at Mercari

At Mercari Group, we value empathizing with and embodying the mission and values ​​of the Group and each company. To promote the creation of an organization that maximizes the total amount of value exhibited by all members, we would like to understand the experience and skills of each candidate as accurately as possible.

Recruiting cycle at Mercari Group

• Application screening
• Skill assessment: For engineering positions, you will be asked to complete a skill assessment on HackerRank or GitHub. For non-engineering positions, you may be asked to complete an assessment depending on the position. (The timing of the assessment may coincide with the interview process.)
• Interview: The number of interviews may vary depending on the position.
• Reference check: We will ask for online references around the timing of the final interview.
• Offer: Offers will be determined carefully in consideration of the final interview and the reference check.

　Learn more about our recruiting process here.

　https://careers.mercari.com/en/recruitment-selection/ 

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.

This, of course, extends to our hiring practices as well. Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our I&D statement.
https://about.mercari.com/en/inclusion-diversity/ 

Please read and acknowledge our Privacy Policy prior to submitting your application.
https://careers.mercari.com/en/privacy/

Software Engineer, Machine learning (Customer Service Platform) - Mercari

• 雇用形態：　 正社員
• 働き方： フレックスタイム制（コアタイムなし・フレキシブルタイムなし）
• 勤務地： 六本木

詳細はキャリアサイトの募集要項よりご確認ください
https://careers.mercari.com/recruitment-selection/#section3　　

メルカリグループについて

あらゆる価値を循環させ、あらゆる人の可能性を広げる

「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。

テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。

組織・チームのミッション

•  Mercari Engineering Principles
  Mercari Engineering Principles は、メルカリのエンジニアリング組織における信念や行動の基盤となる共通認識を明文化したもので、メルカリのメンバー全員が共有するMission、Value、Cultureをエンジニアリングの視点から補完するものとなります。これらのPrinciplesは、私たちが長期的に実現しようとする理想的な姿を定義することで、最終的にメルカリのミッションを達成するために活用していきます。

• Passion For The Product
• Grow Together
• Solve Through Mechanisms
• Collaborate Openly

詳細についてはエンジニアリングカルチャー  をご覧ください
https://engineering.mercari.com/culture/ 　

• CS MLチームでは、カスタマーサポート領域の機械学習専門のチームとして、お客さまの問題や苦情を予測し、積極的に解決する革新的な機械学習モデルを開発することで、お客さまとカスタマーサポートオペレーターの体験を向上させパーソナライズします。
• お客さまサービスと満足度に革命をもたらし、比類のない世界クラスのカスタマーエクスペリエンスと信頼を保証する機械学習のソリューションを提供することをミッションに掲げています。
• メルカリのミッション・バリューについての詳細はこちらをご覧ください
  https://careers.mercari.com/culture/ 

業務内容

• カスタマーサポート領域で活躍する機械学習エンジニアは、カスタマーサポート部門と連携し、お客さまからのお問い合わせに対して機械学習を用いた機能開発を行っています。 「メルカリ」を利用するお客さまが直接利用する機能やサービスだけでなく、カスタマーサポートが社内ツールを使って行うお問い合わせ対応の機能も開発しています。 メルカリは、より便利で安全で楽しいマーケットプレイスを提供するために、先進的な機械学習技術を積極的に活用しています。 機械学習エンジニアは、クラウドやKubernetesを活用して機械学習システムの運用・改善を行っています。

ユニークなチャレンジ

• お問い合わせおよびオペレーションログを活用した機械学習の技術を導入することで、お問い合わせのシステムを強化し、エフォートレスに改善することでお問い合わせ体験を向上させる。
• チーム横断的なプロジェクトをリードし、ステークホルダーと協力して、部門や会社全体にインパクトを与える。
• 機械学習フレームワークとライブラリを活用し、スケーラブルで効率的な機械学習ソリューションを展開する。
• システムのパフォーマンスを監視し、機能の有効性を評価するためのA/Bテストを実施する。
• 最新のテキストモデル(MLMやLLM)を使用して機械学習機能を開発し、実運用に投入する。

応募要件

• 求める経験・スキル
• 自然言語処理(NLP)の経験、機械学習システムの開発経験、テキストデータの取り扱い経験
• 統計に関する基礎的な知識、PythonやBigQuery、BIツールを用いたデータ分析の実務経験
• 大規模なプロダクションシステムにおけるBE開発やMLOpsを含む、実験からモデルのデプロイメントまで、エンドツーエンドの機械学習ソリューションの開発およびデリバリー経験
• HuggingFace、TensorFlow、PyTorchなどの機械学習ライブラリやフレームワークの使用経験
• 機械学習とソフトウェア工学の基礎を深く理解していること
• ビジネスのニーズを理解し、ビジネス上の問題を機械学習の問題設定に落とし込める
• 監視システム、ロギング、共通操作に関する基本的な知識とスキル
• 複数のチームやステークホルダーと協力してプロジェクトを遂行するコミュニケーションスキル
• 歓迎する経験・スキル
• 大量の日本語テキストデータを活用した機械学習システムの開発経験
• システムのパフォーマンスや信頼性を向上させるために必要な機能開発やバグ修正のスキル
• クラウドプラットフォームの利用（AWS、GCP、Microsoft Azureなど）
• DockerやKubernetesを用いたマイクロサービスの開発・運用経験
• VertexAIなどGCP上のサービスを活用したアーキテクチャの設計と開発経験
• 語学力
• 日本語：Independent (CEFR - B2) 歓迎
• 英語：Independent (CEFR - B2) 必須

※CEFRの詳細については、こちらをご覧ください
https://careers.mercari.com/language/#page-1

メルカリグループについて知る　

• キャリアサイト https://careers.mercari.com/  
• メルカン：https://mercan.mercari.com/ 
• SNS：X / Linkedin 
• 機械学習によるカスタマーサポートの生産性向上
• 目指すのはお客さまが自身で解決できる「Effortless CX」の提供。「Auto Reply（自動返信）」機能はこうして実装された

選考について

メルカリグループではメルカリグループおよび各カンパニーのミッションとバリューへの共感・体現を大切にしています。メンバーが発揮する価値の総量が最大化されるような組織づくりを推進するために、候補者のみなさんの経験やスキルをより正しく理解したいと考えています。

選考の流れ

• 書類選考
• 技術課題：エンジニアポジションではHackerRankまたはGithubでの技術課題を、エンジニア以外のポジションでは採用ポジションによります（面接タイミングと前後することがあります）
• 面接：ポジションにより、複数回の面接をお願いします
• リファレンス：オンライン回答形式のもので、最終選考の前後でお願いします
• オファー：最終選考とリファレンスの内容より決定されます

　※詳しくは  こちらのページをご覧ください
https://careers.mercari.com/recruitment-selection/#section2

選考における機会の平等  

メルカリでは、バックグラウンドによって個人の可能性が決めつけられることなく、自由に価値を生みだす機会を手にできる社会の実現を目指しています。そしてメルカリがミッションを実現するために「Inclusion & Diversity」という考え方は不可欠な存在だと考えています。

採用活動においても、メルカリのミッション・バリューに共感する、様々なバックグラウンドの方にジョインしていただけるよう、年齢、性別、性的指向、人種、宗教、身体能力、その他記号に基づくあらゆる差別をなくすことを約束します。

詳しくは、I&D statementをご覧ください。
https://about.mercari.com/inclusion-diversity/

なお、ご応募の際にはプライバシーポリシーをご確認ください。
https://careers.mercari.com/privacy/

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

A net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing new opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with both new and existing customers. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

What we’re all about.

It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we go. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

If our incredible culture sounds like you, we’d love you to join us.

The opportunity.

Our Technical Business Analyst Team sits at the heart of our fast-paced Delivery department. We act as a bridge, connecting our highly technical developers with Quantexa's end users and their real-world challenges. This role extends far beyond requirement capture. You will deliver complete technical designs and solve real-world problems, one creative solution at a time.

Our work is all about making a real impact. The challenges we tackle are big, but they're also incredibly rewarding. We're fuelled by innovation, always looking for new ways to help our client organizations change the way they do things. Join our team and you'll experience strong growth and a challenging career. At Q, we're here to make a difference, and we want you to be a part of it.

What you’ll be doing.

• From big data queries to understanding the end user’s investigative approach, you’ll bridge the gap between technology and business objectives, leveraging your analytical nature to design innovative data models, scores and UI visualisations.
• Collaborating with diverse stakeholders to identify and analyse real-world problems. Helping our clients navigate their journey towards optimal technical and business solutions for a wide range of use cases.
• Partnering closely with internal Quantexa teams to drive the development of new features and product enhancements in our rapidly evolving offerings and best practices.
• Ensuring that our solutions effectively address problems by validating outcomes with investigator teams. And you won’t stop there. You’ll lead the fine-tuning and refinements of solutions to achieve real impact.
• You’ll be the point of contact for our clients and development teams, collaborating with end users to facilitate the adoption and utilization of their new solutions.

What you’ll bring.

• You work independently and proactively, with a high degree of autonomy and judgement. You know when to engage the wider Quantexa organization for support.
• You bring a powerful combination of business analysis and requirements management skills to the table.
• You thrive on asking insightful questions to gain a deep understanding of problems and the specific requirements of end users.
• You’re comfortable working with technical tools and data analysis platforms – with the technical skills to navigate, query, review, and manipulate large datasets.
• You have strong analytical and problem-solving skills – you adapt quickly to evolving challenges and craft solutions that meet client needs.
• You showcase excellent communication skills with a track record of success in dynamic client environments. You can convey both complex technical and business concepts to both technical and non-technical stakeholders.
• You have a keen understanding of what makes a high quality, operationally stable system – you know how to prioritize system reliability and durability against new features and functionality in project work.
• You’ve tackled diverse challenges within the realm of data analysis and technical problem-solving and have worked on a variety of complex, data orientated projects.

Our perks and quirks.  

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.  

We offer: 

• Competitive salary
• Company bonus 
• 10 days Annual leave**, plus national holidays + your birthday off! ** (increasing for every year of service, up to a maximum of 20 days) 
• Regularly bench-marked salary rates 
• Well-being days 
• Volunteer Day off
• Work from Home Equipment
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business 
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program  
• Team Social Budget & Company-wide Socials 

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

start. don’t stop – Apply

【外部用】証券プロダクトマネージャー 募集要項

【moomoo証券について・About ｍoomoo】 弊社は、NASDAQ上場企業であるFutu Holdings Limited（FUTU）の一員として、安定性と信頼性を兼ね備え、先進的な金融テクノロジーを駆使した次世代金融情報・オンライン証券取引アプリ『moomoo（ムームー）』を提供しています。 香港オンライン証券取扱高トップクラスを誇る金融プロバイダーであるFUTUグループは、香港では成人の約40%が利用するオンライン証券取引スマホプラットフォーム『FUTUBULL』を香港にて提供しており、その国際版として『moomoo』が誕生。 一般的にはプロ投資家でないとアクセスできないような、様々な金融・投資情報にアクセスでき、弊社のアプリを通じて、世界中でおよそ2300万のユーザーに金融情報・取引サービスを提供しており、投資の常識を覆す黒船的存在としてのポジションを確立しています。 2023年10月に日本版『moomoo』アプリは24時間取引可能な米国株取引サービスをローンチ後、新規ユーザー数が急増中！今年は日本株等さらに様々な取引サービスを提供し、本格的にオンライン証券ビジネスへ参入する年です。 ビジネス・プロダクトの急成長の中、企業全体としての体制を整えて強化することが急務となり、私たちと共に、最も魅力的で革新的なオンライン証券プラットフォームを創り上げていく方を募集しています！

Our Purpose Make investing easier and not alone. Our Vision We aim to become an influential global financial services platform. Our Values Integrity、Efficiency、Service、Excellence

＋＋＋　求人情報　＋＋＋

■職種：証券プロダクトマネージャー

■採用人数：　１名

■募集背景：NASDQ上場(Tikcer: FUTU) オンライン証券会社　日本上陸に伴うサービス拡大のための募集。あなたの経験が活かせる職種です！

■業務内容：

・明確かつ簡潔なシステム開発要件：PRDを作成し、業務部、海外開発部、外部ベンダーなどの様々な関係部署と協業

・証券（株式）に関する業務、法令、システム構成を理解し、海外にいる開発部への正確的な伝達

・海外にいる開発部と協力し、顧客の求めている商品サービスの作成

・商品開発責任者としての意識を持ち、顧客の立場に立って商品の継続的な改善を図る

【必須条件】　

・証券システムの開発・運用・保守の経験

・日本語ビジネスレベル

・中国語ビジネスレベル

・英語ビジネスレベル

【歓迎するスキル・経験】　

・証券業界における全般的な知識（証券外務員1種または2種取得尚可）

・証券会社のIT部門での勤務経験

・経営の目線で新商品/新サービスの提案

・システム化した経験

【求める人物像】

・高いコミュニケーション能力・問題解決能力・対人折衝能力・調整能力・関係構築能力をお持ちの自責志向の方

・タスク管理・プロジェクト管理能力

・新しい分野への成⻑意欲と情熱を有する⽅

■勤務地：〒105-0002　東京都渋谷区渋谷1丁目2番5号　MFPR渋谷ビル11階

最寄り駅：JR渋谷駅　徒歩7分

転勤：無　

自動車通勤：不可

屋内の受動喫煙対策：有（禁煙）

屋内の受動喫煙対策に関する特記事項：無

■雇用条件

雇用形態：正社員雇用期間の定め：無

試用期間：3カ月（試用期間中は正社員と条件同一）。

定年：65歳

■給与条件

年収：800万円～

賃金形態：月給制

賞与：入社後応相談。会社規定による

諸手当：特になし

通勤交通費：全額支給

固定残業制：管理監督者の為、残業代支給対象外

■就業形態

原則出社

■勤務時間

勤務時間：9:00～17:30

実働時間：7.5時間

休憩時間：60分

残業の有無：有

裁量労働制：無

■休日・休暇

年間休日：120日

休日：完全週休二日制（土日）、祝日、年末年始、年次有給休暇（15日～20日）、慶弔休暇、育児休暇、介護休暇等、産前・産後・育児休暇制度（取得実績あり）

■待遇・福利厚生

社会保険：健康保険、厚生年金保険、雇用保険、労災保険、社内懇親費、語学勉強支援プログラムあり

What we’re all about.

It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we can go. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.      

If our incredible culture sounds like you, we’d love you to join us.

The opportunity.

Quantexa are looking for individuals with experience of managing the delivery of high-quality enterprise-level systems, which are operationally ready and deliver value to the end customer. You will be joining our services team in a client-facing role which will help our clients and delivery partners deploy Quantexa’s platform as part of their Data strategy. We’re looking for an individual who enjoys working in complex environments with multiple stakeholders and who is able to lead agile deliveries working closely with scrum teams.

What does a Technical Project Manager role at Quantexa look like?

• Lead project teams to deliver projects following agile techniques optimising quality, time, and cost of delivery to the customer.
• Act as Scrum Master or support a Team Leader as Scrum Master to apply agile techniques to best effect.
• Provide regular reporting internally and to our customers of the status of projects.
• Work with our customers to develop statements of work for ongoing implementation services.
• Work with other Project Managers to develop the Quantexa delivery capabilities.
• Mentor and upskill Technical Team Leaders to ensure our teams have the skills and capabilities necessary to produce high quality deliveries to our clients.
• Work and learn with a high degree of autonomy with minimal supervision, seeking and know when to engage the rest of the Quantexa organization for support.

What do I need to have?

• Have strong Project Management and Leadership skills particularly focussed on Agile delivery methods.
• Demonstrate strong analytical and problem-solving skills and the ability to devise delivery solutions to address customer challenges.
• Exhibit strong technical communication skills with demonstrable experience of working in rapidly changing client environments.
• Have an excellent appreciation of what makes a high quality, operationally stable system and how to streamline all areas of development, release, and operations to achieve this.

Ideal candidates will also:

• Have worked on a variety of complex data orientated projects for financial services, government, and telco clients.
• Have exposure to Agile, especially SCRUM.
• Be open to short-medium term international travel.

Our perks and quirks.  

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.  

We offer: 

• Competitive salary
• Company bonus 
• 10 days Annual leave**, plus national holidays + your birthday off! ** (increasing for every year of service, up to a maximum of 20 days) 
• Regularly bench-marked salary rates 
• Well-being days 
• Volunteer Day off
• Work from Home Equipment
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business 
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program  
• Team Social Budget & Company-wide Socials 

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

start. don’t stop – Apply

About Us

Bjak is dedicated to providing affordable and sustainable financial services to individuals across ASEAN. Headquartered in Malaysia, Bjak stands as the largest insurance portal in Southeast Asia. Our flagship platform, Bjak.com, assists millions in discovering insurance policies that offer optimal value and extensive coverage. Through strategic investments in technology, including Custom API, blockchain, trading systems, and data science, we aim to facilitate easy access to financial services that were previously challenging to reach or comprehend.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Lead Software Engineer

We are seeking a seasoned and visionary professional to join our team as the Lead Software Engineer for our Japan operations. This strategic role will lead and drive software development initiatives, fostering innovation and excellence in our Japanese engineering team.

Key Responsibilities

• Develop high-quality back-end in Node.js for web application.
• Familiar with front end JavaScript web technologies such as ReactJS, NextJS or
• AngularJS
• Maintain and bug fixing for existing backend and web system
• Support internal and external users
• Implement features based on requirements from product owners
• Analyze, fix issues and improve software quality
• Mentor, provide guidance and best practice advice to the team

• Bachelor’s Degree in Computer Science or equivalent
• Experience in Node.js
• Experience with MongoDB, RestAPI, JavaScript/Typescript, CSS and HTML5.
• Passionate about programming and solving problems
• Portfolio of showing a diverse range of web development will be a plus.
• Experience in UI/UX and graphic design will be an added advantage.
  

Nice To Have

• Familiarity with TDD / BDD
• Familiarity with Postman
• Familiarity with NodeJS test automation framework, e.g. mocha / chai / selenium / etc.
• Web templating language such as Pug or Slim

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Activity 

• Seek new sales opportunities with new and existing customers in China for market development 

• Achieve sales target and budgets as agreed with company policy. 

• Product presentation, product introduction, and involving internal resources to achieve sales grow. 

• Advise management of events and status of customers and market situation. 

• Participate actively in providing local contribution to the global key accounts. 

• Timely feedback to management about the customer visit and supporting sales to do technical clarification to customer. 

• Complete proposal on automobile industry customized product by fully analyzing market and customer need, contract negotiation and sign contract. 

• Work as a contact window between sales and factory to secure smooth implementation of sales projects  

• Prepare comments & deviation according to customer specification for sales projects 

• Smart selling and conducting training & technical communication to customer to increase customer satisfaction. 

• Be a team player, involving others to achieve sales growth & customer satisfaction 

• Maintain vigilance on competitor’s product and pricing in the target market 

• Provide other services and duties as directed by management discretion 

• Assist in collection of overdue accounts and Fapiao issue  

• Living A2Mac1’ s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. 

KEY MEASURES & INDICATORS (main KPIs used in the role) 

1. Achieve team sales revenue 

1. Personal performance based on agreed goals 

Professional Background 

• Bachelor degree in Automobile Industry or Mechanical Engineering, or equivalent experience 

• 3-5 years minimum experiences as Sales or Customer services in Automobile industry 

• Experience in project management or solution consulting is preferred 

• Experience in PLM related software sales or post sales is preferred    

• Understanding and knowledge of the technologies related with Company Automobile Products will be a plus. 

• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving and planning 

• Willing and able to address escalated client issues with speed and urgency 

• Cooperative and team-oriented personality with high motivation 

• Fluent in English 

Skills & Abilities 

• experience in CAE, CAD are favorable. (Simulations) 

• Strategically minded and strong negotiating skills  

• Target-orientated, self-motivated 

• Exceptional interpersonal and communication skills 

• Accept business trip(Domestic/foreign) 

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners

• Provide configurations, troubleshooting and best practices to customers

• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

• Provide fault isolation and root cause analysis for technical issues

• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

• Travel to customer sites in the event of a critical situation to expedite resolution as required

• Provide on-call support 24×7 on an as-needed basis