Total 331 Information Technology job vacancies in Client Office: Washington, DC

Joining Customs & Border Protection will allow you to use your expertise in telecommunication principles, concepts and methods to support telecommunication systems and services. Apply for this exciting opportunity to strengthen Homeland Security by performing technical and analytical work pertaining to telecommunication systems, facilities, services and procedures.

This position starts at a salary of $87,230.00 (GS-12, Step 1) to $113,395.00 (GS-12, Step 10).

In this Telecommunications Specialist position, you will serve as an expert consultant in telecommunications technology, processes, and installation procedures, with the capability to not only troubleshoot complex issues, but design systems to improve communications for end users nationwide. Typical work assignments include:

• Participating in all phases of installation, troubleshooting, repair, redesigning, maintenance, and operational testing of telecommunications systems.
• Configuring and maintaining the telecommunications network to service applicable law enforcement mission applications such as intrusion detection systems, video surveillance systems, and the local area network (LAN) based upon a knowledge of both communications technology and the operational needs of the end user.
• Preparing feasibility and suitability studies on new and existing telecommunications technology to support mission needs of border patrol agents and mission support staff.
• Designing, coordinating, and conducting a variety of technical evaluations on a wide range of voice communications systems, data communications systems, video surveillance, sensor intrusion systems, networks, and facilities.
• Maintaining proficiency regarding technological advancements and current rules and regulations through attendance of seminars, conferences, service-sponsored training, self-initiated training programs, and frequent review of manufacturer's publications and technical manuals.

Joining Customs & Border Protection will allow you to use your expertise in telecommunication principles, concepts and methods to support telecommunication systems and services. Apply for this exciting opportunity to strengthen Homeland Security by performing technical and analytical work pertaining to telecommunication systems, facilities, services and procedures.

This position starts at a salary of $87,230.00 (GS-12, Step 1) to $113,395.00 (GS-12, Step 10).

In this Telecommunications Specialist position, you will serve as an expert consultant in telecommunications technology, processes, and installation procedures, with the capability to not only troubleshoot complex issues, but design systems to improve communications for end users nationwide. Typical work assignments include:

• Participating in all phases of installation, troubleshooting, repair, redesigning, maintenance, and operational testing of telecommunications systems.
• Configuring and maintaining the telecommunications network to service applicable law enforcement mission applications such as intrusion detection systems, video surveillance systems, and the local area network (LAN) based upon a knowledge of both communications technology and the operational needs of the end user.
• Preparing feasibility and suitability studies on new and existing telecommunications technology to support mission needs of border patrol agents and mission support staff.
• Designing, coordinating, and conducting a variety of technical evaluations on a wide range of voice communications systems, data communications systems, video surveillance, sensor intrusion systems, networks, and facilities.
• Maintaining proficiency regarding technological advancements and current rules and regulations through attendance of seminars, conferences, service-sponsored training, self-initiated training programs, and frequent review of manufacturer's publications and technical manuals.

This permanent position is eligible for 100% local telework.

Articulates and communicates to project teams the assignments, projects, problems to be resolved, actionable events, milestones, and issues, and sets deadlines and time frames for completion. When applicable, coordinates implementation of the projects and work relationships with relevant areas of the Library. Ensures consideration of whether the Library and external organizations can support the proposed projects or activities.

Uses the Project Management Life Cycle (PMLC) methodology (including project integration, planning, communications management, scope management, time management, cost management, quality control, HR management, risk management, and procurement management) and Systems Development Life Cycle (SDLC) best practices; creates Work Breakdown Structures (WBS), GANTT charts, and performance measurements; and manages work through all SDLC phases (including system concept development, planning, requirements analysis, design, development, integration and test, implementation, operations and maintenance, and disposition phases).

Leads and coordinates project activities with project team members. Facilitates project communications. Leads and oversees complex projects and identifies dependencies between projects. Develops PMLC and SDLC documentation.

Develops and maintains project schedules and identifies dependencies and the critical path within IT project tasks affecting project milestones and goals. Conducts risk management and develops mitigation and contingency plans needed to keep projects on track. Works with others to plan, baseline, and update IT project plans to control costs and meet scheduled deadlines.

Makes adjustments to accomplish the workload in accordance with established priorities. Schedules and conducts regular project team meetings; ensures team members are aware of and participate in project planning activities to achieve team goals and objectives. Prepares and delivers periodic progress reports. Regularly develops, updates, and compiles individual and team performance metrics.

Tracks application design and delivery status through the life cycle stages, ensuring business needs are satisfied. Interviews stakeholders to clarify project scope and identify assumptions and constraints. Identifies, distributes, and balances workload and tasks among project team members in accord with established workflow, skill levels, and/or occupational specializations.

Participates in IT PMO policy and process development, including development and preparation of PMLC and SDLC workflow diagrams, process write-ups, templates, and samples.

Conducts and/or oversees project process and deliverable quality reviews and audits. Provides peer reviews, mentorship and training to other Library Project Managers

Provides project portfolio reporting and analysis, including preparation of PMO project portfolio reports, review of project and portfolio performance metrics, and formulating project portfolio recommendations based on overall project and portfolio performance. Facilitates Project Portfolio Review meetings.

Provides PMO-related communications to stakeholders and updates PMO websites to reflect current PMO processes and resources. Maintains Project Management Office database to ensure project data is kept current.

Works with the IT Project Management Officer, IT Steering Committee, IT Investment Management Portfolio Officer, Enterprise Architecture, OCIO Management, Security, Contracts, and other Library stakeholders to ensure PMO processes are in alignment with other related Library-wide processes and provide necessary process inputs and outputs.

Collaborates with internal and external stakeholders, business analysts, IT specialists, contractors, and others to identify and capture user requirements and expectations at the Service-wide and division/office levels. Leads multidisciplinary teams of government employees and contractors to synthesize, clarify, define and document business requirements and processes. Evaluates requirements and processes, and recommends feasible solutions.

Participates in IT strategic planning efforts. Monitors usage statistics, identifies trends and patterns, analyzes best value propositions, and recommends enhanced or new IT solutions. Leads analytical efforts on special projects to improve operating efficiency from business and technical perspectives. Develops reports, feasibility studies, and briefings on specific IT issues.

Duties include, but may not be limited to the following:

• Providing direct technical and administrative supervision to employees.
• Responsible for ensuring that employees are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements and procedures, TJC standards, laws, and VHA C&P policies and requirements, as well as assuring implementation and accomplishment of the goals and objectives of the C&P Program.
• Identifying and presenting to leadership the resources necessary for accomplishing the mission and function of the facility's C&P program.
• Providing guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program.
• Attending committee meetings and presents providers' credentials, clinical practice histories and red flags.
• Serving as the primary consultant for the facility's C&P program; analyzes program audit results; interprets facility quarterly report card data; researches provider credentialing requirements; and identifies potential privileging issues.
• Coordinating with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice.
• Serving as the Point of Contact (POC) and SME (Subject Matter Expert) for credentialing updates,
• Human Resources, providers and hiring services.
• Monitoring and auditing the VAMC C&P program utilizing VetPro reports, mandatory auditing and reporting tools.
• Ensuring national level reporting requirements are accurately completed including, but not limited to, quarterly security reports, quarterly accuracy certification of the Our Provider's website, and accuracy of the VA/DoD shared provider registry.
• Monitoring C&P program resources to ensure programs are appropriately staffed.
• Serving as a liaison and partner with Human Resources Service programs for common program goals and issues including, but not limited to, provider onboarding, provider exit reviews and assessments, privileging actions, and guidance related to clinical performance concerns.
• Responsible for ensuring quality assurance in the facility's C&P program; applying organizational and system-wide strategies for continuous quality improvement as they relate to C&P processes and procedures.
• Serves as the administrator for the National Practitioner Data Bank, Federation of Medical Boards, and Our Providers Database.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

The duties and responsibilities of this Information Technology (IT) Specialist GS-2210-14 position include but are not limited to:

• Work independently to perform requirements analyses, technical research, create project plans and documentation, and execute a broad range of complex IT projects and related duties.
• Responsible for and/or assists in the monitoring, evaluation, maintenance, remediation, and support of USTP IT systems and infrastructure, as assigned.
• Prepare recurring and/or ad hoc reports; prepares statistical reports, technical and operational assessments, incident reports, proposals for improvements, and formal technical Change Requests.
• Act as an IT liaison for field office and facilities relocations and special projects. Provides technical guidance and recommendations for equipment, network, and other IT requirements.
• Responsible for providing highly responsive and comprehensive end user support, typically addressing the more complex and/or sensitive issues that are escalated to him/her from Help Desk personnel.

As an Electronics Engineer, you will perform the following duties:

• Providing technical engineering support for domestic and international policy development and long-range planning; Evaluating and analyzes detailed engineering analyses. Providing expert opinion and modifications to engineering analyses, both domestic and foreign to ensure sound technical principles are maintained and to develop federal positions.
• Conducting in-depth technical/policy analyses of spectrum use, technical review of new Federal radiocommunication systems, assisting Federal agencies in resolving operational and regulatory problems; Providing technical policy analysis support for international radio treaty conferences; establishing and improving Federal standards to assure efficient use of spectrum.
• Providing technical and policy support for bilateral and multilateral meetings on radio spectrum issues with foreign administrations. Providing technical and policy advice and recommendations to agency senior officials on spectrum issues on the agendas of the International Trade Union (ITU) Council and the Plenipotentiary Conference.
• Crafting and reviewing policies, technical, and engineering outputs for compliance with agency policy and technical accuracy such as U.S. technical and regulatory contributions to international and regional radiocommunication meetings, U.S. proposals, views, and position papers for World Radiocommunication Conferences (WRCs), and filings with the Federal Communications Commission (FCC) on rulemaking proceedings.
• Representing the agency on spectrum management matters with outside organizations, both foreign and domestic. Serving as a convener, vice convener, or as an agency representative to ad hoc or on-going inter-agency work groups; serving on or leading groups developing technical or operating standards; or serving on teams working with international groups on spectrum management issues.

As Electronics Engineer, you will perform the following duties:

• Providing technical engineering support for domestic and international policy development and long-range planning; Evaluating and analyzes detailed engineering analyses. Providing expert opinion and modifications to engineering analyses, both domestic and foreign to ensure sound technical principles are maintained and to develop federal positions.
• Conducting in-depth technical/policy analyses of spectrum use, technical review of new Federal radiocommunication systems, assisting Federal agencies in resolving operational and regulatory problems; Providing technical policy analysis support for international radio treaty conferences; establishing and improving Federal standards to assure efficient use of spectrum.
• Providing technical and policy support for bilateral and multilateral meetings on radio
  spectrum issues with foreign administrations. Providing technical and policy advice and recommendations to agency senior officials on spectrum issues on the agendas of the International Trade Union (ITU) Council and the Plenipotentiary Conference.
• Crafting and reviewing policies, technical, and engineering outputs for compliance with agency policy and technical accuracy such as U.S. technical and regulatory contributions to international and regional radiocommunication meetings, U.S. proposals, views, and position papers for World Radiocommunication Conferences (WRCs), and filings with the Federal Communications Commission (FCC) on rulemaking proceedings.
• Representing the agency on spectrum management matters with outside organizations, both foreign and domestic. Serving as a convener, vice convener, or as an agency representative to ad hoc or on-going inter-agency work groups; serving on or leading groups developing technical or operating standards; or serving on teams working with international groups on spectrum management issues.

The purpose of this position is for the incumbent to serve as project officer for discretionary and formula grants, cooperative agreements, and contracts related to the Assistive Technology (AT) program, ensuring appropriate administrative and scientific monitoring of assigned projects.

Provides invaluable substantive assistance to the Chief, Digital Forensics Unit (DFU)in supporting the complex security technology mission, and regularly acts as an expert spokesperson at high-level working groups within the law enforcement community.

Oversees, plans, coordinates and assists in directing the national cell phone forensic mission supporting the entire BOP.

Serves as the BOP's technical authority for selection and application of cell phone forensic tools and is responsible for a variety of complex intelligence and forensic analyses.

Provides guidance to field sites on the intelligence forwarded and its potential relativity to their investigative efforts.

Directs the collection and handling of all cellular devices in the field and provides operational intelligence in direct support of investigative activities.

Major Duties:

• Oversees and manages activities to ensure ITSM Tool configurations and ITIL process activities align to enterprise standards and meet identifies functional and technical requirements.
• Oversees the use of automation to execute verification tasks.
• Interacts with senior level executives across OIT, key operational and process stakeholders, and service management community members to respond to any and all service concerns regarding the identification and improvement of service issues.
• Directs the development and monitoring of programmatic metrics, evaluation of goal and objective accomplishment, and development and analysis of programmatic solutions to meet programmatic goals and objectives.
• Directs the development of regulations, directives, policies, operating procedures, guidance, position papers for use across VA.
• Works with appropriate parties to ensure verification criteria is clearly defined and followed.

The Steam and Chilled Water Utility Distribution System serves all the buildings located throughout the Capitol Hill complex via underground utility tunnels.

Must be able to obtain and maintain a Confined Space Certification to inspect underground utility tunnels.

This position requires a valid D.C. or State motor vehicle operator’s license.

Major duties: 

Utility Management (40%)

Serves as facility operations specialist to the Utility Distribution Branch for all issues related to distribution utility management, operations and maintenance, utilities operations management, quality assurance and maintenance contract compliance.

Using the Facilities Condition Assessment, other inspections, WebTMA analysis and client input, the incumbent develops program requirements to perform preventive maintenance, scheduled and unscheduled work and facility sustainment.

The incumbent utilizes a comprehensive knowledge of facility-related operating functions pertaining to high-pressure steam (150 psi) and large diameter chilled water systems to identify critical issues and determine how they may be resolved.

Conducts regular surveys and tours to determine existing layout and conditions of work areas, facility conditions, and system operational status.

Manages and maintains facility information, correspondence and other pertinent records for required retention periods.

Works to develop photographic database capabilities to enable better project management and budget justification.

Develops and implements a program to track recurring work such as repetitive service calls.

Participates in long range planning and evaluation of work operations. Through operations inspections and analysis of work record results, evaluates contractor performance and quality of executed work.

Assists with the operation and maintenance of the UDS and its assets and provides insight in determining potential energy conservation measures.

Confers with service contractors and material suppliers on the status of activities and deliverables.

Project Management (20%)

This position provides project management in support of small-scale facilities, utility management operations and repair projects.

Serves as a Project Manager with responsibility to develop and manage the design and construction of minor renovation projects.

Serves as a technical specialist and a key source of information for assigned areas of accountability.

Performs: (1) life-cycle project management expertise; (2) coordination and execution of project planning and programming; (3) conceptual design development support to include development of statement of work, market research and government estimates; (4) equipment installation; (5) commissioning; and (6) post action evaluations. Responsible for development and management of studies.

Consultant/Contractor Oversight (25%)

Serves as the Contracting Officer’s Representative (COR) for contracts such as annual Health and Safety Audits, General UDS Operations and Maintenance, vehicle maintenance and other contract support.

Monitors contract fund balances, the status of projects and contract modifications and recommends fund realignments as needed.

Technical Advice and Guidance (15%)

Provides guidance, technical advice, and consultation on program and project administration. Contributes to the resolution of technical difficulties that are amenable to changes in approach, criteria or requirements.

Utilizes professional expertise to develop and review: (1) technical specifications; (2) construction documents; (3) internal government cost estimates; (4) construction cost estimates; (5) statements of work; and (6) work plans for construction projects and professional design services.

Observes and monitor repair/construction and maintenance operations to identify unforeseen problems.

This position is located under the Office of Science and Technology, IT Systems Delivery Division, Application Support Branch, in Washington, District of Columbia.

Serves as the Chief, Application Support Branch responsible for the management of Information Technology programs, contracts, and resources to meet the established OST and ATF strategic goals and program objectives.

• Manages and direct branch activities and performs the full range of supervisory functions over the personnel. Assigns and reviews work, established priorities, approves leave, evaluate performance, determines training needs of staff and approves necessary training.
• Manages contracts, leases, and equipment and ensures that all contract management, either products or personnel, are compliant with the Federal Acquisition regulations and ATF policies. Manages contracts and leases verifying quality and completion. Interprets vendor contracts for the enterprise. Monitors the service providers' penalties incentives if performance does not meet established criteria.
• Analyzes, tests, installs, implements and supports new or existing application software. Analyzes systems requirements in response to business requirements, risk and costs, and evaluates, selects, verifies and validates the system software environment.
• Serves as the day-to-day liaison between the business units and service providers for the domain and provides input to contract expectations by seeking maximum benefits for business users.
• Participates in the government process, working with the business areas to set domain priorities. Identifies competing needs and requirements and resolve issues. Coordinates the collection of performance metrics for their domain. Provides metrics to the Sourcing Office and services as first level problem solver.

Functions as a member of the Facilities Management Department, Administration Division, Federal Bureau of Prisons(BOP), Central Office, Washington, D.C.

Responsible for the maintenance and repair of all Central Office buildings and structures.

Performs a wide range of general maintenance duties in the Central Office buildings. The Central Office building includes 490,000 gross square feet and houses approximately 2,000 employees.

Responsible for various phases associated with the construction, repair, maintenance, and renovation of buildings and related structures, grounds, fixtures, and utilities, requiring the use of a variety of trade practices such as carpentry, masonry, plumbing, cement work, painting, welding, roofing, electric, HVAC, and other related trades.

Conduct and evaluate a wide range of program management and administrative duties to fulfill requirements related to Veterans Health Administration's (VHA) academic mission and Office of Academic Affiliations' (OAA) strategic plans.

Establish, maintain, and evaluate the quality of Health Professions Education (HPE) programs and the quality of care delivered by health professions trainees (HPTs) at the VA medical facility.

Responsible for the technical work required for HPE programs including affiliation agreements, trainee qualifications and credentials letter (TQCVL), program letters of agreement (PLAs), direct HPT/affiliate staff customer service, and the on/off­ boarding processes of HPTs to include proper application documentation, appointment, security clearance, mandatory training, physical and logistical access, and data collection for OAA reporting.

Inform management with authoritative analyses, policy guidance and opinions regarding HPT appointment and on and off-boarding processes as it relates to HPE programs.

Enact process changes with OAA, affiliate staff, facility leadership, clinical and administrative service lines by implementing SOPs, developing and administering training programs, and advising on HPE regulations.

Maintain a broad perspective and comprehensive understanding of health care system administration and HPE programs is required to achieve OAA policy compliance and maximize utilization of resources.

Work independently and respond to requests for information and guidance from all levels of the organization.

Contributes to effective management and growth of local programs and academic affiliates to attract HPTs with the goal of eventual recruitment into VHA clinical provider positions.

Provide complex coordination across clinical and administrative service lines for process improvements to the on and off boarding processes of new healthcare professionals.

Utilizes knowledge and experience in health care delivery systems to oversee and manage HPT experiences from start to finish.

Perform other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday, 8:00 AM PDT- 4:30 PM PDT.
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ad-hoc telework. Ad-hoc telework is defined as situational telework approved on a case-by-case basis. Examples of situational or ad-hoc telework include telework because of inclement weather, doctor appointment, or special work assignments. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist/PD99460S and PD99461S
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not authorized.

Physical Requirements: The work is primarily sedentary; although, some slight physical effort is required. Accompanying HPTs through the medical site or clinical training site may be required. Some work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. Stamina and concentration to meet crucial deadlines is required.

Work Conditions: The work is performed in a typical office environment located in a health care facility. The work environment involves everyday risks and discomforts that require normal safety precautions. The responsibilities of the position require occasional travel and may subject the position to various resultant environmental changes.

This announcement will remain open until Tuesday, December 3, 2024. All applications received up to 11:59p.m. EST on the date in which 50 applications is reached will receive first consideration. Additional applications will be reviewed in one day increments as requested by management.

Duties include, but are not limited to:

• Applies appropriate techniques such as advanced data analysis, modeling and simulation to improve and guide initiatives.
• Works with other individuals and services to develop systems for data mining, transforming data into information, and knowledge management.
• Ensures sustainability and spread of efforts directed at improving quality, safety, effectiveness, and efficiency using management engineering. Develops methods for the measurement and assessment of spread and sustainability.
• Works with other individuals and services to develop automated systems for tracking improvement (data trending, data dashboards, and balanced scorecards) and for monitoring project progress and completion.
• Uses a wide range of advanced analytical techniques, statistician methods, and tools to collect baseline information, identify limitations in current systems, and discover potential improvements.
• Advises on potential benefits/uses of automation to improve the efficiency of administrative support or program operations.
• Provides oversight and leadership for the analysis, implementation, spread and maintenance of SP projects and initiatives related to mental health and/or public health and/or suicide prevention.
• Works with teams to identify measurement and monitoring strategies that balance effort with effectiveness based on sound statistical analysis.
• Helps performance teams develop process maps and data collection and analysis strategies to measure current capabilities.
• Recommends and develops methods of performance evaluation and process improvement for national and local healthcare systems, networks, and VHA.
• Serves as an internal consultant to national, VISN, and local groups working to improve quality and performance by helping them identify the most appropriate measures and monitors to ensure quality outcomes.
• Manages studies to optimize quality, safety, effectiveness, and efficiency in healthcare systems.
• Launches and supports SP team's data analysis needs, provides expertise for consultations over data analysis, and provides education and research expertise in support of national OSP leadership expectations.
• Develops the appropriate statistical, graphical, and narrative reports and communicates these studies to the SP leadership, medical center leadership, and in national or VISN-wide forums.
• Provides training and consultative services to all levels for healthcare system management regarding the requirements and implications of the SP initiatives based on program and data analysis.

Work Schedule: Monday - Friday 8:00am-4:30pm
Compressed/Flexible: Yes
Telework: In office 5 Days/PP
Position Description/PD#: Health System Specialist/PD26950
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required