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We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our produc.....
We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our product offerings. You will be given the opportunity to work on some Greenfield projects and modern technology.
You will also work collaboratively with some great engineers in other areas such as our Platform and SRE teams to make sure our DXP services perform and scale well.
What do I need?
Commercial experience building and maintaining Typescript/JavaScript applications
Experience working with JS frameworks like React and NodeJS
Exposure to building or using either dedicated-backend or public APIs
Experience working with relational databases would be highly beneficial
Experience working with CI/CD or at-least exposure to and a desire to gain more experience
Nice to have
Experience with AWS (CDK, CloudFormation) would be beneficial or IAC concepts
Location
This position is open to candidates in the eastern states of Australia with full working rights (we are unable to sponsor for this position)
The Squiz product team is expanding as it works to deliver a cloud-based digital experience platform (DXP). Squiz DXP (Digital Experience Platform) is a software solution that helps businesses to create and manage digital experiences for their customers. It provides a wide range of tools and features that can be used to build and maintain websites, mobile apps, and other digital channels.
Who we are:
Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.
Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.
Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.
Why work for Squiz?
You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.
Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.
We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.
We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant
#LI-Hybrid
Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.
We are seeking an experienced, passionate Mobile Physiotherapist to join a busy team in Sydney. This role will be focused on providing physiotherapy s.....
We are seeking an experienced, passionate Mobile Physiotherapist to join a busy team in Sydney.
This role will be focused on providing physiotherapy services to NDIS participants in various locations across Sydney. The ideal candidate will have a strong background in providing evidence-based physiotherapy interventions, with a particular focus on improving mobility, strength, and function in individuals with disabilities.
Key Responsibilities:
Conduct comprehensive assessments to identify the needs and goals of NDIS participants.
Develop individualised treatment plans that are client-centered and evidence-based.
Implement a range of physiotherapy interventions, including manual therapy, exercise prescription, and assistive technology.
Provide education and support to clients, their families, and support workers.
Maintain accurate documentation and communicate effectively with the multidisciplinary team.
Participate in ongoing professional development and clinical supervision.
Bachelor's degree (or higher) in Physiotherapy.
Registration with the Australian Health Practitioner Regulation Agency (AHPRA).
Experience working with individuals with disabilities, preferably in the NDIS sector.
Strong communication and interpersonal skills.
Ability to work independently and as part of a multidisciplinary team.
Current driver's license and access to a reliable vehicle.
Competitive salary package and benefits.
Opportunity for professional growth and development.
Supportive team environment.
Diverse and rewarding caseload.
Flexibility to work in multiple locations across Sydney.
If you are a compassionate and dedicated Physiotherapist with a passion for making a difference in the lives of individuals with disabilities, we would love to hear from you.
To apply, please submit your resume below or contact Anna at ania@mediix.com.au
BizCover who?You haven’t heard of us?We dominate the SME business insurance market by having an online platform that makes comparing and buying busine.....
BizCover who? You haven’t heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit
We are now looking for a Technical Business Analyst to join our Delivery Team!
The Technical Business Analyst will interact and support the Senior Business Analyst. They will be accountable for breaking down the epic into features, interpreting high level requirements and breaking them down to user stories. They own the definition and implementation of a team’s backlog. This typically involve collaborating with the delivery squad to maximum value is delivered to customer/end user by prioritizing the most important items to start first.
As a Technical Business Analyst at BizCover, you will be reponsible for:
Conducting the main Agile ceremonies in Team retro, Sprint review, planning & grooming
Ensuring that user stories are ready to be estimated and worked on by the developers.
Assisting the developers and the quality assurance team in delivering the agreed user stories (i.e. 3-way handshake) and verify that solutions will meet business requirements.
Facilitating key meetings including requirement sessions, system demos, user acceptance testing, and end user training.
Production building /configuration
Determining Technology Deliverables
Knowledge:
Development of story mapping diagrams
Technical knowledge
User Flows diagrams
Good understanding of the enterprise’s strategy
Attended Agile training (and is certified)
Good understanding of Design Thinking/Human Centered Design practices
Basic working understanding of Jira/Confluence/Miro/Team Retro
Excellent written and verbal communication skills
Behaviours:
You will be decisive and will be able to acquire the support of the organisation to make decisions
Collaborative and can facilitate broad consensus for decisions
Actively seeks feedback from team and customers
Strong negotiation skills
Can make local decisions which are aligned to enterprise objectives
2- 3-year experience
Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office
Learning opportunities and extra package
Exciting and rewarding team culture
Quarterly recognition awards
Business Casual dress code
Birthday vouchers
Rewarding Employee Incentive Program
Growing company with progression opportunities
What Kind of Person Works Well in our Company Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are – Customer Fanatics - noun: a person who delivers a first class customer experience every time Drumbeaters -noun: a person who enthusiastically celebrates and supports their team mates and the business Finishers - noun: a person you can trust to get it done Advancer - noun: a person who always wants do better
At BizCover we value diversity. We encourage applications from individuals of all backgrounds and experiences. If you are passionate about driving positive change and creating an inclusive workplace, we invite you to apply for this exciting opportunity. Join us in building a diverse and welcoming environment where everyone can thrive and contribute their unique talents.
ABOUT USThe Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our.....
ABOUT US
The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.
Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.
KEY RESPONSIBILITIES
1. IT Services Support
Manage Service Level Agreements (SLA) – identify and prevent SLA breaches before they occur.
Proactively communicate with clients and stakeholders within appropriate timeframes.
Assist the team in resolving incidents and reduce backlogs.
Maintenance of ticket hygiene ensuring ticket status is accurate, up-to-date and contains all information.
Ensure the team is following Incident Management and Problem Management processes.
Actively taking ownership for complex tickets ensuring commercial awareness is applied.
2. Quality Assurance
Review of team timesheets ensuring billable targets are met.
Ensure team time entries are accurate, comply with guidelines, and are submitted and approved within agreed timeframes.
Maintain positive client feedback (CSAT).
Proactively track and complete all action items assigned to level 2 without additional prompts.
Identify risks and communicate clearly the impacts to relevant stakeholders.
3. Technical Lead
Provide guidance while demonstrating strong technical proficiency.
Support the business goals and contribute towards team harmony.
Build positive working relationships and drive inter team collaboration with a client centric outcome.
Display a caring attitude that adheres to our values.
Ensure processes and procedures are being followed by the team.
Contribute towards continuous improvements
Minimum 7 years IT industry experience
Minimum 3 years MSP / Cloud Provider experience
Technical experience with Microsoft 365, Exchange Online, Azure Entra ID, Windows Server (ie. DNS and DHCP), Intune and Azure Services for Device Management, and network & firewalls.
Security focussed mindset with Endpoint protection experience (Sophos, CrowdStrike etc.)
Experience with ITSM Tools
Incident Management and Problem Management experience
Process driven and strong organisational skills.
Industry certifications. E.g. AZ-104, MS-100, MS-500 or similar
Whilst not essential, the following would be beneficial:
Experience with Mimecast, Veeam B&R and VMWare vSphere
ITIL v4 Foundation Certified
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
Supportive, collaborative and respectful environment
Training / mentoring programs
Regular fun social events
Diverse range of employee benefits including paid volunteer days
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisation.....
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.
We are looking for an experienced Software Licensing Consultant to join our team.
Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Sydney based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What you’ll do
As the Software Licensing Consultant in Sydney, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.
This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.
This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.
We are intending to trust you with our most important clients in Sydney and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
Required experience:
History with the Microsoft Enterprise Agreement
Understanding with the Cloud Solution Provider program
A good handle on the Microsoft technology and the associated licensing rules
Solutioning at a business level.
Solutioning at a technology level.
An engaging personality and market connections
A diligence and focus about getting it right for the client.
Ability to work as part of a team and get involved early in the solutioning
Nice to have:
Capability with licensing around associated licensing platforms
A voice internally to share with the local sales teams and lines of business
A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
Time management skills and a program diligence with clients to drive on-time delivery.
Strong team-working to establish credibility with peers in client management and software sales
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Senior Software Engineer - Observability | Sydney | Hybrid
Full-time
Full-time
Senior Executive
Sydney, New South Wales
Information Technology
8 months ago
About UsAt Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that m.....
About Us
At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables to machine learning, PowerPoint automation to online dashboards.
Our Engineering team is at the heart of this mission, and we need YOU.
We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 100 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.
Displayr partners with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for women. We won three awards in 2023 for flexible working, pay equity, and shared caring responsibilities.
About the role
Join our Performance & Observability team as the go-to Observability expert.
Use your technical expertise to review our current Observability needs and map out a strategy that is aligned with our overall architecture.
Working closely with internal stakeholders to define metrics and measures of success.
Configuration and management of Splunk cloud.
Instrument our code to provide insightful metrics and logs. Create and maintain dashboards & monitors for the core SLOs.
Use your passion, knowledge and experience to mentor, train and promote Observability within the business and raise the bar for best practice.
Participate in the evaluation of new candidates for the engineering team as required.
About You
The essential skills & qualities we are looking for include:
You have at least 6 years of solid software development experience as a Software Engineer.
You love Observability and have spent at least 3 years working in a role which was primarily focused on Observability.
You've worked with Splunk or another observability tool such as AppDynamics, Data-Dog or Elastic in that time.
You have at least 2 years working with Open-Telemetry.
You have a Degree in Computer Science or similar.
You have worked with large applications at scale.
You deeply understand the platforms and libraries you use.
Your CV is full of achievements you are proud of.
You are concise, clear, and courteous in your communication.
You are curious and innovative.
You take calculated risks and are not afraid of failure.
You have a strong bias to action.
Our Tech Stack
Front-end: TypeScript/JavaScript/React.
Back-end: C#, SQL.
Supporting systems: C#, Python, R, Rust, Node.js.
Platforms: Azure, AWS, Kubernetes.
Splunk and Open-Telemetry.
Why Displayr?
At Displayr you are not just a cog in a large engine. You’ll be able to see the decisions you make have a tangible impact.
If you want to work on big thorny problems that will build upon, test, and show off your exceptional technical skills, then you’ll thrive at Displayr.
Displayr is entirely bootstrapped and debt-free, so continues to grow safely
Displayr has a high-trust environment, where you’ll be given a serious degree of autonomy and flexibility.
We prefer evidence over intuition, experience, and "best practice".
We work hard to make the best idea win, not the idea of the most experienced person.
International company - offices in Sydney, Chicago, and London.
Benefits
Competitive base salary.
Share options in the business (join a fast-growing company in its early stages).
14 weeks of paid parental leave.
Relaxed workplace and culture.
Flexible working hours.
Full-time or Part-time roles available.
$2000 Learning allowance to help you grow your skills.
Employee Assistance Program.
Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.
We believe that a workplace that welcomes a variety of perspectives, experiences, and backgrounds is important and will only push us to be better. We never discriminate based on gender, age, ethnic background, disability status, religion, or sexual orientation.
Newly created position - Make an impact by optimising their Billing system (OneBill) Located in the heart of the CBD, 5 minutes from Museum station.....
Newly created position - Make an impact by optimising their Billing system (OneBill)
Located in the heart of the CBD, 5 minutes from Museum station - Full time permanent role - Hybrid work option
Leading Global ICT Managed Services Provider for the Enterprise market.
Growth opportunity - Join a team of senior professionals that inspire and challenge you
WHY JOIN OUR CLIENT?
Our Client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised connections for every user. Their solution is a Network-as-a-Service proposition that is user-centric, creating a per-user private high-speed network that is available, secure and performance optimised, for authorised users regardless of their location.
They have received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge.
THE OPPORTUNITY
Due to continued growth, we are now looking for a Business System Analyst to provide strategic system support to our Client Services Divisions. Reporting directly to the Head of Client Services, you will play a critical part in establishing, designing, configuring, and maintaining their global operating system, OneBill. You will work cross functionally translating requirements into design, and ensuring seamless integration with existing infrastructure including billing, end to end order fulfilment, helpdesk, and support. Your responsibilities will involve but are not limited to:
Ensure accurate configuration of data and systems for automated, timely billing, receivables, and reconciliation.
Customise reports, notifications, and dashboards for stakeholders, providing insights to highlight key metrics (eg: forecasted revenue, aged debt, and more to trigger actions for informed decision-making.
Establish business rules for customer registration and maintenance, ensuring accurate billing for subscription changes and upgrades/downgrades.
Collaborate with Supply Chain to design end-to-end order fulfilment processes on OneBill.
Implement system workflows for Helpdesk operations, managing service requests, ticket allocation, and tracking for resolution.
Collaborate with stakeholders to design data interfaces and integration methods with other systems, enhancing information flow and accuracy.
Provide user support, training, and troubleshooting for system queries and technical issues.
Maintain corporate telephony system functionality, including call centre workflows and user group configuration for incident management.
Conduct data quality control measures to ensure accuracy and reliability.
WHAT YOU NEED TO SUCCEED
We are looking for someone that thrives in a SME environment eager to make their mark in an evolving landscape and drive process improvements. We are especially interested in candidates who possesses the ability to think strategically and is capable of turning data into meaningful insights. If you are someone who values quality, pays attention to detail, and comprehends the long-term impact on business success, we want to hear from you.
Degree in Information Technology, Business Administration, Accounting, or a related relevant field
3+ years' experience in a technical business analysis or related role (ERP, Accounting of Finance related system). We welcome a broad range of applications, please apply if you are interested.
Excellent personal presentation and strong written & verbal communication skills
Proven experience in providing software technical support and system administration.
Strong attention to details and the ability to manage projects.
A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together.
You can reach out to Celine Drogat at cdrogat@partaletalent.com.au if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.
Helpdesk Consultant (Legal or Accounting Background)
Full-time
Full-time
Others
Sydney, New South Wales
Customer Service
9 months ago
“Everyday they’re helping people, and I get to make sure nothing stands in their way.” Are you a Junior Lawyer, Paralegal or Legal Secretary looking f.....
“Everyday they’re helping people, and I get to make sure nothing stands in their way.”
Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
Work for a culture that values its Employees
Fulltime, hybrid
ABOUT LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
MEET THE TEAM Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.
Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.
Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies
WHAT YOU’LL DO
Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
Answer general client software and hardware queries
Action inbound and outbound calls as assigned to achieve daily KPIs
Troubleshoot, diagnose and resolve application issues
Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
Maintain LEAP software knowledge against the capability matrix
WHAT YOU’LL BRING
Qualifications (or progressing towards qualifications) in accounting or law
A proven record and passion for providing excellent customer service (preferably within a professional services environment)
Proven ability to manage high-volume, transactional calls
Competent in MS Office
Proven ability to problem-solve
Demonstrated ability to learn new skills
Experience within a help desk or call centre environment (desired, but not essential)
WHAT YOU NEED TO BE REALLY GOOD AT
Applied learning – assimilating and applying new job-related information in a timely manner
Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.
Friendly, supportive, and driven culture
Complimentary gym membership
Fully stocked pantry
Monthly massages
Break out area and sporting activities
Monthly celebrations for birthdays, work anniversaries, new joiners
Generous Parental Leave benefits
One additional paid "Be Me" leave day per year to celebrate being you!
Opportunity to participate in our Employee Share Scheme
LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.
LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.
At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.
…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.
SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!
Optometry Advanced Technology Manager, Vision Care - NSW
Full-time
Full-time
Manager
Remote - New South Wales
Information Technology
9 months ago
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the.....
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Major Accountabilities
Organize fitting day sessions with assigned accounts to supportECPsin fitting process on Alcon strategic technical lenses (identification of consumer TGT; selection of lens, solution of technical questions)
Drive ECP interest on fitting to win in new fits / switches and ensure revenue and share growth
Collaborate with BDM’s and broader sales team to understand best fitting opportunities
Establish and develop long-term relationships with key fitters (ECPs) and customers
Become the preferred consultant for technical advice on CL fitting
Build thorough understanding of assigned customer’s needs and requirements
Contribute to create and identifynew ideas / approaches to fit technical CLs and ensure best practices sharing
Industry leading reputation by providing best in class technical support to Alcon’s professional customers
Develop and execute joint business planning.
Develops understanding of customer business model, consumer segment and competitivemarket to influence customer decisions and negotiate contracts.
Develops relevant networks supporting advocacy and key opinion leader plans.
Guides and offers advice to the customers on their market trends and how Alcon products andservices meet their needs with the appropriate marketing and sales programs and offerings
Builds strong and enduring business partnerships with Alcon Key Independent customers.
Develops strategic thinking and idea generation, driven from the analysis of customer interactions and feedback
Develops overall conclusions regarding accounts, markets, and competitive business results,using analysis of customer interactions and feedback.
Proactively identifies competitive activity, which may have major, long-term impact on salesgoals/strategies and develop initiatives to provide competitive point of difference usingknowledge of industry trends and competitive environment.
Works in close collaboration with the Business Development Managers, sales, marketing,professional education stakeholders, to develop customer negotiation strategies and framework,and drive alignment across customers, operating to minimize exposure and maximize return.
Who we are seeking:
An individual with an Optometrist qualification who can also demonstrate a strong level of commercial/business acumen.
The ideal candidate will be able to work autonomously using their own initiative, whilst also working closely with the broader sales team to achieve combined goals.
This person will also work closely with the Sales, Marketing and Professional Education Teams to create innovative and exciting ways of delivering our key technical offerings.
How You Can Thrive at Alcon:
Opportunity to work with a leading global medical device company.
Collaborate with a diverse and talented team in a supportive work environment.
Competitive compensation package and comprehensive benefits.
Continuous learning and development opportunities.
Squiz is looking for an IT/Application Support Analyst to join our managed services team. Supporting Squiz’s clients across our various products. We a.....
Squiz is looking for an IT/Application Support Analyst to join our managed services team. Supporting Squiz’s clients across our various products. We are open to background and experience but ideally 1-2 years experience in a similar support role within a software/applications environment.
We do not expect you to know our products, we will train you!!!
This role is open to location but you must be comfortable working Sydney timezone covering core hours 10am-6pm.
You will work as part of a global team and although we don't expect constant out of hours work we do require some flexibility.
Must have:
Strong problem-solving skills.
A qualification in Software engineering, programming, computer science or information technology.
Familiar with the concepts of ITIL Service Management principles.
Naturally curious and interested in debugging problems.
Proficiency in Java, Git, and RESTful APIs.
Familiarity with Web Development.
Confident communicator that can communicate technical issues, in a way clients can understand while providing exceptional customer service.
Here’s what would be nice to have:
Familiarity with JavaScript/JQuery.
Familiarity with Node.js.
Familiarity with a CMS equivalent system will be an advantage.
Implementing and working with APIs.
Experience with Jira ticketing system
What you will bring to the team:
A positive can-do attitude
An inquiring mind that drives you to learn and challenge yourself.
Pride in your work.
Sound time and task management skills.
High level of attention to detail.
Ability to collaborate effectively within a team.
Strong written and verbal communication skills.
Note: We are unable to sponsor for this position, only apply if you have full working rights.
Who we are:
Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.
Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.
Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.
Why work for Squiz?
You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.
Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.
We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.
We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant
#LI-Hybrid
Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.
Who are we?Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. D.....
Who are we?
Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.
As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.
Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.
Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.
To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.
Are you ready to shake things up and give pets the life they deserve? Come join our pack!
Our Mission
The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.
At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.
We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.
Our mission is to double the average lifespan of dogs and cats by 2050.
The Team
Lyka is expanding, and we're in search of a stellar Senior Information Technology Associate to champion our pack's day-to-day IT needs at Lyka's Sydney HQ, while contributing to the development of an efficient internal IT infrastructure.
Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
We are committed to building inclusive and diverse teams
Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.
“People don’t just value my perspective, they trust it –and that’s powerful.” Collaborate for Success: Drive Ongoing Marketing and Sales Programs with.....
“People don’t just value my perspective, they trust it –and that’s powerful.”
Collaborate for Success: Drive Ongoing Marketing and Sales Programs with Partners.
Work for a culture that values its Employees
Fulltime, Hybrid, Sydney Based
ABOUT LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
MEET THE TEAM Our Operations Teams are the subject matter experts keeping our business moving forward every day. Combining strategic thinking, administration excellence, proactive problem solving and more, you’ll work across every corner of the business – to uplift our capability, amplify our collective impact and revolutionise the way we work.
Reporting to the CEO, LEAP APAC – you will work directly with our partners to create and implement on-going marketing and sales programs.
WHAT YOU’LL DO
Development and implementation of the yearly strategic partnership plan which may include advertising, conferences & events including in-house webinars and seminars, membership discount schemes, speaking opportunities and joint collateral.
Transformation of old sponsorship strategy into a 'strategic partnership' plan with a deeper relationship with associations to penetrate membership base
Establish new relationships and seek out new partnership opportunities to ensure coverage of high priority segments and new products as needed by the business.
Hold key relationships with industry associations with overall objective of leveraging association membership base to achieve revenue objectives.
Initiate on-going conversation and interaction between IT and associations foster relationships and increase brand favourability with high-level industry influencers.
Negotiation of partnership agreements (both renewal and new) with industry associations to drive new and referral business, generate new leads and retain current customer.
Strategise and implement conferences & events from creative, brief, to execution
Ensure smooth execution of events (with the help of marketing assistant) which may include designing of booth space, logistics/courier
Ensure all attending external conference are properly briefed via Fact Sheet ensuring IT attendees agree on business objectives
Implement new and improved processes to aid assessment of partnership opportunities, measure ROI and record feedback with aim to avoid ambiguity and help structuralise decision making process
Maintain positive relationships with industry associations in the legal, corporate and practice management industries
Be the go-to person for all partnership related queries for internal stakeholders and external associations
Provide recommendation, collate feedback, assess/consider all internal stakeholder comments for all partnership proposals before deciding to proceed or decline.
Working closely with Content and Digital Manager to ensure coverage and generate interest/awareness from potential Clients for Partners.
Ensuring partnership entitlements are fully utilised
Build trusted relationships with new and existing clients, and certified LEAP Partner Network consultants
Identify and resolve issues, complaints, and enquiries from team members, clients and LEAP Partner Network
Manage LPN documentation, policies and procedures (internal and external team members) including assisting with the preparation of resource and training materials
Monitor certified consultants’ pipeline and delivery of work to maintain certification
Report figures to the CEO on a weekly basis
Organise & implement required training, presentations and events
Provide onsite and online training with the LEAP Partner Network covering all functionality in the LEAP software and processes, including Salesforce accuracy
General Troubleshooting
WHAT YOU’LL BRING
Exposure to Legal Sector either from a financial or file management perspective
Experience in Bookkeeping and/ or accounting
Demonstrated organisational and time management skills as well as the ability to meet deadlines.
Excellent communication skills and an ability to listen, understand and recommend solutions within the scope of the software and Partner Network role
Ability to present training sessions and deliver business plans to a variety of audiences.
Demonstrated ability to work under pressure, and be flexible and adaptable in a changing environment.
Ability to work both autonomously and within a team environment
Self-motivated to innovate within the job and look for new opportunities both within the team and with the Partner Network
Proven ability to manage internal and external teams to drive business outcomes
WHAT YOU NEED TO BE REALL GOOD AT
Building trust – interacting with others in a way that gives them confidence in one’s intentions and those of the organisation
Gaining commitment – Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
Facilitating change – Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
Continuous improvement – Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions
Planning and organising – establishing courses of action for self and others to ensure that work is completed efficiently
JOB STYLE (THIS ROLE WILL SUIT PEOPLE WHO ENJOY THE FOLLOWING ACTIVITIES/RESPONSIBILITIES)
Challenging work – working on difficult or demanding tasks requiring substantial effort and commitment
Task variety – working on several different tasks or projects, doing different activities day to day, working on a variety of projects with diverse demands
High involvement member – working in a participative, empowered environment
Continuous learning – increasing knowledge and skill when circumstances call for additional learning
Relationship building – developing and maintain ongoing working relationships with others requiring interaction and mutual support
As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.
Friendly, supportive, and driven culture
Complimentary gym membership
Fully stocked pantry
Monthly massages
Break out area and sporting activities
Monthly celebrations for birthdays, work anniversaries, new joiners
Generous Parental Leave benefits
One additional paid "Be Me" leave day per year to celebrate being you!
Opportunity to participate in our Employee Share Scheme
LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.
LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.
At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.
…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.
SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio.....
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
Our Customer Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the customer to meet their business requirements. You will have the opportunity to use your excellent technical knowledge and passion for working with people; along with your business nous and understanding of the best options for our clients moving forwards. You can be proactive, innovative and look at ways to improve people’s lives through technology.
The role of the Technical Delivery Coordinator is to maintain intimate knowledge of the clients’ environments and guide both our technical teams and our clients to deliver successful Business outcomes.
We’re looking for passion, ambition, and a depth and breadth of core knowledge as well as the adaptability to cross-train in other areas as market demands.
Our offices are based in Sydney, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What you’ll do
The Technical Delivery Coordinator is responsible for ensuring adherence to process and procedures by the team, coordinating their technical workloads to ensure that key client deliverables are met and are in accordance with agreed client SLAs.
You will also be responsible for dealing with, or escalating where necessary any standard and complex service request related issues that may arise in order to ensure successful client outcomes.
Some of the core responsibilities include:
Preparation and presentation of reports
Act as the conduit between projects team and BAU to successfully deliver projects into operation readiness
Establish, Develop, and Maintain client relationships
Deploy and deliver all consulting and delivery engagements in line with accepted best practices, automation, Datacom and Client delivery standards;
Responsible for ensuring the overall maintenance of client’ IT environments
Performing triage function(s) to determine if a request is standard vs complex
Coordinate major change / major incident activity in conjunction with change and major incident management team
Provide support to the Service Delivery Managers and Senior Service Delivery managers
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
Strong knowledge of technologies (e.g . Cloud, AWS, Azure, Google etc);
Strong knowledge of Microsoft Operating Systems
Ability to facilitate technical discussions and coordinate troubleshooting efforts
Ability to influence and lead technical conversations internally and with the client
Excellent written and verbal communication skills in both a technical and non-technical format
Ability to develop and document procedures for technical support processes
At least 2 years’ experience in a technical role
Ideally you will have experience working in a Managed Services environment and using ServiceNow
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeti.....
AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.
AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.
Role Purpose
The role will sit within the Business Ops and Delivery team providing guidance and leadership to the business analysis team. The team provides solution and analysis to scheme team (including NPP, eftpos and BPay).
As a Business Analyst Payment role is responsible for leading payment solution and analysis for developing, capturing and delivering requirements.
We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. Do you want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is definitely for you!
You will be responsible for:
Ensure business analysis standards are maintained.
Perform gap analysis to ensure continued 100% coverage of requirements.
Work with Product manager, project managers, Operations, developers and testers.
Part of the role is to deliver BA Artefacts as per the AP+ standards where allocated as a BA resource in a project.
Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies.
Manage stakeholders and vendors all around the world.
Deliveries must be of high quality and within time.
Coordinate deliveries with internal and external stakeholders.
Be flexible outside of normal working hours.
In order for you to be successful in the role, you’ll have:
Bachelor degree or similar (preferred)
Experience with payment vendor applications (e.g. FIS , Swift and paytec)
Experience in ISO 20022/ NPP
Proven experience in a Solution Design/ Technical BA background.
Use of Waterfall and agile methodologies.
Expert in ISO 20022 standard.
Good to have knowledge of at least one payment scheme.
Good to have knowledge with one of the following: AS.2805, EMV
What’s Next: We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.
Title:EOI - Technical Engineering LeadYour KBR future - delivering solutions and changing the worldAbout KBR:Kellogg Brown & Root (KBR) is a leadi.....
Title:
EOI - Technical Engineering Lead
Your KBR future - delivering solutions and changing the world
About KBR:
Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider. In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years. We provide in-depth expertise to a wide range of Defence sector projects through our core competencies of program and project management, engineering, asset management, integrated logistics support, procurement and training solutions.
Learn more about our business here: https://kbr.foleon.com/gsapac/gs-apac/
The Opportunity:
As a senior member of the maritime engineering team you will be responsible for technical oversight and assurance incorporating configuration control and material support. This is a critical function that will cross all areas of the sustainment program. You will advise on issues of technical integrity, engineering deviations and complex engineering risk. Working alongside the Principal Engineer your role will be to mitigate risk and be a compliance representative.
These are permanent opportunities based in Sydney.
Roles and responsibilities will include, but not be limited to:
Actively seek efficiencies and business practices to reduce the cost of ownership and risk to support maritime objectives through engineering excellence.
Make recommendations on engineering decisions, including the assessment of deviations and waivers and the development of associated risk assessments, the identification and implementation of obsolescence solutions.
Provide general oversight of technical assurance program.
Provide support for development, review and update of engineering processes.
Provide technical support and assistance to the Maritime program at large.
Baseline defence security clearance or higher is required to be considered for this role
What we will offer you:
A workplace culture certified as a Great Place To Work
Flexible working
Competitive salary (including annual reviews)
Paid parental leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Employee stock purchase plans
Flu shots, skin checks and discounted private health insurance
Career development: Online learning, mentorship and career pathways
If you’re ready to shape tomorrow, let’s get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
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